SAP Business One 8.8. Report doesn't show and workstation doesn't respond.

Hi all,
We have a customer with:
SAP Business One 8.8 (8.80.237) PL: 19 HOTFIX1.
Sql Server 2005
Crystal Reports 12.1.3.1028
We have done some reports wich run under server machine but not under workstation.
Even i've done a dummy report without any data connection and it doesn't run under workstation (server machine works perfectly). This dummy report only show a label with static text "Hola".
We don't receive any error message, SAP Business One client doesn't respond and in task manager you can see "not responding" message.
SAP support connected to our customer installation and they suggested us formatting workstations computers. We did it but the problem persists. Thank you very much for your help.
Kind regards,
Nauzet Díaz

Hi,
In this case, why you not responded to SAP for their suggestion of formatting the workstation?
If you unfortunately closed the old support ticket, then just raise a new support ticket with reference of the old one too.
Regards,
Bala

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