SAP BW consultant responsibilities

Can any body pls explain the responsibilities  given below
1.Maintaining system availability
2.Providing system expertise to users
Thanks in advance

Hi,
As a SAP BW Consultant, you are the link between the customer and the technology. The customer will perceive you as an experienced consultant in the field of management information who speaks his language.
This enables you to formulate an appropriate BI strategy or solution and initiate new projects together with the client. You are the translation layer between the customer's wishes and SAP.
You work in several fields such as multidimensional modelling, ETL, Query design, team and project management or functional operation. You have a clear vision and can convey it in a convincing and attractive manner. In addition, you are working hands-on with SAP BW and use the most innovative and efficient SAP solutions.
You contribute actively to knowledge development in your specialist field.

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    hi SAP-BW Gurus,
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