SAP CIC0 interface

Hi Gurus,
We have a requirement wherein the Dialer interface would pass the contract & a SAP interface in CRM  needs to use that data it to pull the data in CIC0 (Winclient) screen.
Firstly is this requirement feasible. Is there FM / BAPI to do this?
Also, the look up options in SAP CRM does not have Contract accout. Can this be modified.
Please refer the below link for the Interaction centre screen configuration
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/0003b5b0-0b01-0010-c0b4-cb3178973441?QuickLink=index&overridelayout=true
NB:System details - SAP ISU CRM 4.0

Hello Vasu,
There are a few documentation related to this issue. Please read those notes anda verify the links, may help you!
899674    FAQ: First Export for Payroll Outsourcing Interface
561085    FAQ SAP/ADP Interface: Frequently Asked Questions
523820    SAP-ADP interface, version 2.5 (including FAQ)
135425    Step by step guide for running ADP interface servi.
http://help.sap.com/erp2005_ehp_03/helpdata/EN/22/48dfff764c60409df148090c518518/frameset.htm
http://help.sap.com/erp2005_ehp_03/helpdata/EN/6d/08c411fc519644906964be5ccc4b1f/frameset.htm
Cheers and Regards,
Jaime

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