Sap crm(7.0)  datasource test extract error

hi,all:
   I  activate the CRM datasouce 0CRM_CIC_CTI  successfully, but when i did the test extract with T-CODE RSA3,THE error happened. the error description in the below:
   Update mode F is not supported by the extraction API
   Message no. R3011
   Diagnosis
   The application program for the extraction of the data was called using update mode F. However, this is not supported by the  InfoSource.
   System Response
   The data extraction is terminated.
    Procedure
    Check the SAP Support Portal for the appropriate Notes and create a customer message if necessary.
what can i do to solve  this question?
    wish  some  help.
    THANKS VERY MUCH!

Hi,
关于CRM datasource的OSS MESSAGE是CRM的支持顾问负责的..
如果您还有疑问,可以告诉我message number, 我可以帮你确认下..
不过如果设计上的确不支持full mode..那支持顾问也无法阿..
祝好..
Vince

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