SAP CRM  : custom B2C without NWDI

Hi All,
I need to custom B2C scenario ( SAP CRM) without NWDI. Any idea on how to do that? which tool i should use?
Thanks in advance
raji

http://sateeshchandrach.googlepages.com/
https://wiki.sdn.sap.com/wiki/display/Snippets/HowtocreatecustomApplicationinE-commerce5.0without+NWDI
sateesh's blog has really helped me a lot.
thanks sateesh..

Similar Messages

  • SAP CRM custom tags in MS Word

    Hi
    When working with MS Word templates functionality in Attachments assignment block and generating a word document pressing "with template" button we can use BADI CRM_OFFICE_TEMPLATE_BADI to transfer custom tags inside the template. But is it possible to use those custom tags transferred in formulas inside the template? I mean the formula "If" from the menu Insert->Quick parts->Field->If ? Otherwise, is there any solution to use the tags in any formulas inside the template?
    Regards,
    Aliaksei

    Actually it's based on past productive experience of using complicated word templates that I'm basing my answer.  My collegaue who had calcuated field requirements did not use formulas in our more complex word templates and instead we performed the calculation in CRM instead.  Oh BTW, I'm actually not an SAP Employee by any means, but a customer of SAP instead.  We had been using word templates productively on our 7.0 installation for at least four years.  When we had to migrate the work to EHP1 system with the new content controls, there were many bugs in the standard delivered solution include problems when macros existed in the document that were released by notes by SAP.
    Take care,
    Stephen

  • Connecting SAP CRM (or R/3) to FileNet

    We are implementing a SAP CRM 5.0 system, and FileNet P8 is to be used as the document repository for SAP CRM.
    We are using the FileNet adaptor, called ACSAP for SAP R/3, which allows us to connect to SAP CRM using the generic ArchiveLink functionality. However, we have found that the generic SAP ArchiveLink functionality is very restricted compared with the standard SAP CRM document management (e.g. versioning, creation from templates etc).
    For example the documents tab on a SAP object, such as the business partner, allows users to import or create documents from new or from a template.  The user will be prompted to enter metadata and this document will have a version associated with it and it can be checked in and checked out by the user.  However we are currently using ArchiveLink which requires the user to click "activate ArchiveLink" to create the ArchiveLink folder.  In order to save a document in ArchiveLink the user must then import or create a document in the ArchiveLink folder.  Unfortunately most of the functionality mentioned previously, such as creation from a template and metadata capture, is not available when creating a document in the ArchiveLink folder.  We have also found that due to the lack of metadata the document name is generically assigned and thus is not useful to the user for identification.
    In addition it is not possible to force users to save their documents into ArchiveLink, therefore they are able to save them outside of the required document repository. We have been unable to find a good solution to this problem.
    So we want to know if it is either possible to:
    - Specify that SAP CRM document management use ArchiveLink as its standard document repository?
    - Connect FileNet/ACSAP directly to SAP CRM document management without using ArchiveLink?
    Has anyone had experience connecting SAP CRM (or SAP R/3) to FileNet, and is able to provide us with some insight?
    Thanks
    Philip

    Question was recreated in DMS group. No answer as yet, but hoping to get answers from SAP soon.

  • How to integrate a Widget in SAP CRM Webclient UI Homepage?

    Hello Experts,
    i´m new with CRM Webclient UI. Can somebody explain me how to integrate a widget in the Home - Page of SAP CRM Webclient UI?.
    Maybee one of you can recommend also a good widget for weather forecasting?
    Thank you.
    Best regards
    Manfred

    Have a look at these posts...
    Customer Relationship Management (SAP CRM)
    Customer Relationship Management (SAP CRM)
    Google or Yahoo Widgets are pretty good, you can customise them on the website below and then copy and paste the code into your BSP component.
    http://www.google.com/ig/directory?synd=open
    Regards,
    David

  • Can I record customer interaction captured through Hardphone conn. to SAP CRM?

    Hello friends,
    I'm currently working on one of the proposals for SAP Contact Center implementation with SAP CRM also supporting Hardphones. Client has this requirement to capture interactions from Hardphone in the form of recordings in CRM system.
    I'm aware of BCM softphone having option to record customer interactions both at Client and Server side but the client would like to record hardphone interactions and store in CRM system. How could this be acheived?
    Would be of great help if you could share the config documents for the same.
    Thanks
    Chiroy

    Hi Chiroy,
    BCM cannot record client interactions without the assistance of a third party application such as Vierent or Nice.  Client interactions meaning the performance of the Agent on his or her personal desktop, such as key strokes and open files etc.
    What BCM can do is record all voice packets between the client and the agent.
    It will do this with users on a Hardphone, in MTD mode, using Convergence or the CDT.
    There is no restrictions to recording unless you make them so.
    There is no need for supporting documents as this information is covered in several existing SAP guides.
    Also, these recordings once created, can notify CRM of the storage location in BCM and attach the path of the recorded file to the Interaction Record.  This is all done as part of the CAD from BCM. This is option is available via the OII link in BCM but requires CRM customization to work properly.
    It should be noted that this recording feature is only active if you have server side recording, not client side.
    I hope that helps.
    Thanks,
    Marcus

  • Custom message required on log on pop-up in SAP CRM WEB UI

    We required custom message to the log- on popup, right now the message is coming after we give the user ID and password "starting SAP CRM" instead of that
    user required welcome message.., how can achieve this ?
    Please reply as soon as possible.

    Hi Pankaj,
    did you already check the guide in the CRM Wiki:
    https://wiki.sdn.sap.com/wiki/display/CRM/WelcomeUserMessageinWeb+UI
    Hope this answers your question.
    Best Regards,
    Michael

  • ICI - How to display custom error messages in SAP CRM

    Hello,
    we are working on a custom Contact Center which interfaces with SAP CRM Version 7 with Enhancement Package over ICI.
    The basic call functions like accepting, hanging up, holding and retrieving are fully implemented and are working already.
    Our goal is to display error messages in the CRM so that clients know there is something wrong, for example why he can't be log in successfully (e.g. the telephony server isn't reachable).
    We already found the ICI Documentation file which provides us the CRM SOAP error codes and tried to send SOAP Fault messages, but never got
    them to screen.
    Please find an attached example screenshot what we mean exactly, reproduced by trying to make a call with CRM user while BCM CDT isn't
    running in the background.
    Regarding to this topic we've the following questions:
    - Is it possible to display custom error messages on the CRM or is this functionality limited to SAP?
    - Could you provide us some further information on how to use this feature exactly (implementation details?) and how the SOAP XML should look like to get it work?
    Thank you in advance!
    Best regards
    René Holy

    NewUser7 wrote:
    Please correct me if I am wrong
    I need to create an entity adapter and attach an error handler with the adapter? or can i handle that in the event handler itself. I coulnt find any api for handling errorsYou can do it both ways but since we are talking about event handler now, then in 9.x you need to extend com.thortech.xl.client.events.tcBaseEvent class for creating a event handler. In tcBaseEvent class there are various flavors of handleError method. So use that as per my note earlier and you should be good.
    HTH

  • How to send Email to customer when clicked on hyperlink on SAP CRM web UI

    Hi all,
    I am working with SAP CRM 7.0 EHP1. I have one field named Email on Complaint description page on Web client UI. I have made the field a hyperlink by using the setter getter methods of attribute in component workbench for the component -BT120H_CPL. Now I want to send one mail to customer who have raised the complaint when clicked on the hyperlink Email through SAP CRM if possible or by using Microsoft  outlook(Microsoft outlook is default mailing server on the system).
    Please help !
    Thanks and regards,
    Kavita Chaudhary
    Mobile: 8800222151

    Hi kavitha Chaudhary,
    if you wan to send any details to outside mail id first you should get that person mail id. based on that you can send data to that mail id by using this code...
    just fallow this code in your event..
    DATA: send_request       TYPE REF TO cl_bcs.
    DATA: text               TYPE bcsy_text.
    DATA: document           TYPE REF TO cl_document_bcs.
    DATA: sender             TYPE REF TO cl_sapuser_bcs.
    DATA: recipient          TYPE REF TO if_recipient_bcs.
    DATA: bcs_exception      TYPE REF TO cx_bcs.
    DATA: sent_to_all        TYPE os_boolean.
    TRY.
    *     -------- create persistent send request ------------------------
           send_request = cl_bcs=>create_persistent( ).
    *     -------- create and set document -------------------------------
    *     create document from internal table with text
           APPEND 'Hi to all' TO text.
           document = cl_document_bcs=>create_document(
                           i_type    = 'RAW'
                           i_text    = text
                           i_length  = '12'
                           i_subject = 'test created by srinivas' ).
    *     add document to send request
           CALL METHOD send_request->set_document( document ).
            sender = cl_sapuser_bcs=>create( sy-uname ).
           CALL METHOD send_request->set_sender
             EXPORTING
               i_sender = sender.
    * hardcoded value im passing here u should capture customer mail id here..
    data : lv_email type string.
    lv_email = '[email protected]'.
    *     --------- add recipient (e-mail address) -----------------------
    *     create recipient - please replace e-mail address !!!
           recipient = cl_cam_address_bcs=>create_internet_address(
                                             lv_email ).
    *     add recipient with its respective attributes to send request
           CALL METHOD send_request->add_recipient
             EXPORTING
               i_recipient = recipient
               i_express   = 'X'.
    *     ---------- send document ---------------------------------------
           CALL METHOD send_request->send(
             EXPORTING
               i_with_error_screen = 'X'
             RECEIVING
               result              = sent_to_all ).
           IF sent_to_all = 'X'.
             WRITE text-003.
           ENDIF.
           COMMIT WORK.
    * *                     exception handling
    * * replace this very rudimentary exception handling
    * * with your own one !!!
         CATCH cx_bcs INTO bcs_exception.
           WRITE: text-001.
           WRITE: text-002, bcs_exception->error_type.
           EXIT.
       ENDTRY.
    after this go to sost transaction.
    first you can see first mail.. select your recent mail id execute then you will get email..
    try this and let me know..
    if this is not working then see this link too this might be help full to you.
    Hyperlink in Email using Send Mail Activity
    Thanks & Regards,
    Srinivask.

  • How to create a custom Report in SAP CRM using the Bol Framework

    Hi Guys
    I have developed a report in SE38 which calls a custom Function Module within it and it works all good.
    Now I want to take my Function Module as well as the external structures I created for this report and use them to make a View in SAP CRM which will allow the user to make selection and then when they click on a button another view has to be shown which should have the content of the report based on the selection.
    I know how to create a view based on the standard object types but this time I want to use my custom function Module..
    Kindly advice or refer me to a link that might be useful.
    Regards
    * Thato                                                                        *

    You want to create a View in SE11 calling FM that you created? Is it?

  • SAP CRM : Call popup in CUSTOM ACTION (i have a dump : ASSERTION_FAILED )

    Hi to everyone,
    i have a problem to create a popup inside a new custom action in SAP CRM. I have a dump ASSERTION_FAILED.
    Could somebody help me to fix the problem,please?
    Thanks in advance.
    Dario.

    Hi,
    in this case i have to write my code inside a custom action. The problem is that i have no a standard controller and ME instance.
    So i tried to import controller from memory by IMPORT/EXPORT stataments, but when i create popup the system gets a dump :
    ASSERTION_FAILED
    Code is as follows :
        DATA zlc_controller TYPE REF TO cl_bsp_wd_component_controller.
        CALL FUNCTION 'ZCRM_CONTROLLER_GET'
          IMPORTING
            ex_controller = zlc_controller.
        DATA zcl_me TYPE REF TO zl_srqm_inc_incidentovp_impl2.
        CALL FUNCTION 'ZCRM_ME_EHONSAVE_GET'
          IMPORTING
            ex_me = zcl_me.
              lc_controller TYPE REF TO cl_bsp_wd_component_controller,
              lc_view TYPE REF TO cl_bsp_wd_controller.
       IF lr_confirm_popup IS NOT BOUND.
    Message
         MOVE text-t01 TO l_text.
    Title
         MOVE text-tit TO l_title.
        CALL METHOD zlc_controller->window_manager->create_popup_2_confirm
          EXPORTING
            iv_title          = 'TITLE'
            iv_text           = 'TEXT'
            iv_btncombination = if_bsp_wd_window_manager=>co_btncomb_yesno "OK Button
          RECEIVING
            rv_result         = lr_confirm_popup.
        lr_confirm_popup->set_display_mode( if_bsp_wd_popup=>c_display_mode_surrounded ).
        lr_confirm_popup->set_on_close_event( iv_event_name = 'eh_closepopup_at_save'
                                              iv_view = zcl_me ).
        lr_confirm_popup->open( ).
    Thanks.
    Dario.

  • SAP CRM Role assignment block - Customer cc

    hi there, can anyone please tell me what the Customer CC refers to in the SAP CRM Role assignment block
    Thanks, Sue

    hi ahmedi khan,
    the role key what you have created that will be assign to your business role.
    go to CRMC_UI_PROFILE or
    SPRO >> Customer relationship Management >>UI Framework >>Business Roles >> Define Business Role
    click on your business role and under role config key you have to pass your custom role key..
    like this..
    go through this link you can get to know..
    The Usage of the SAP CRM Role Configuration Key –Detailed example
    Thanks & Regards,
    Srinivask

  • SAP CRM ISA for B2B B2C How I can set customize error page in SAP J2EE 6.40

    Hi,
    I am trying to change default error mesaage which is comming from SAP J2EE engine in SAP CRM ISA B2B and B2C application.
    I want to set different customize error(400, 401,403,500 etc..) pages designed in HTML in B2B and B2C of SAP CRM ISA application.
    If any one has any idea how to do it pl. let me know.
    Thanks.
    Ashish Patel.

    Hi,
    Except for the application error pages you should also keep in mind that some error pages are generated by SAP Webdispatcher - presuming you are using one in front of your J2EE-Engine 
    You find some information about this type of error pages under  <a href="http://help.sap.com/saphelp_webas630/helpdata/en/f6/3c0b0389cea34ba66f10d62b718a1a/frameset.htm">help.sap.com</a>
    Best regards,
    Frank

  • How to Create Customer Contact data in SAP CRM

    Hi All,
    Would want to create Customer Contact data in SAP CRM, could please guide me step by step that how can i create the customer contact data in SAP CRM?
    Regards
    Avinav

    Hello Avinav,
    In CRM 6.0 and 7.0 GUI is no more used, you can use WEB UI and login using SALESPRO role to create a contact.
    1. Logon to CRM web UI
    2. Choose Create Contact from the Navigation bar
    3. Enter all the data - Title, first name, last name, account id,
    street, stree2, street3, street4, street5, city, postal code, email,
    mobile no and website.
    4. Press the Save key.
    Hope it will help! Please award points in case this helps!
    Best Regards
    Lata

  • Number for bDocs processed per hour in custom interface to SAP CRM from Tibco

    Hello Experts,
    Could you please let me know the ideal Number for bDocs processed per hour for a interface which has SAP CRM and TIBCO.
    The intent is to use to most easy to scale technology for a custom interface to SAP CRM from Tibco .
    I did check the forums but was not able to get a definitive answer.
    I understand that it is not possible to quantify the exact number of BDocs that can be processed in an hour,but could you please let me know the factors on which it depends.
    Regards,
    Akash

    It depends on type of data you want to process and the size of your hardware.  My rule of thumb is that you should be able to do at least 1 BDOC per second in a worst case scenario or 3600 records for a small size system.  Keep in mind the biggest bottleneck is the database update/lookup times.  A properly sized large system, could do much more volume.  Your best bet is put in the desired transactional throughput into the SAP quicksizer and then work with your SAP hardware partner to approriately size your production box.
    If you already have hardware for production bought/existing, then find out the current SAPS rating for your hardware and then use the quicksizer to determine the target SAPS needed to meet your requirements.
    Take care,
    Stephen

  • Data of Pop Up (Third Party Provider) is not copied over to SAP CRM Web UI

    Hi Experts,
    we have created a Function Group (ZDI_PAYMENT) and have defined  FM ZDI_PAYMENT_SET to set data into the variables of this Function Group and FM ZDI_PAYMENT_GET to retrieve data out of the same variables.
    Process is as follows: A customer wants to pay with his credit card but credit card can not be saved on the Service Order. So that is why a token is created and this token is saved on the Service Order. To create this token SAP CRM is connected via HTTP Connection to a third party provider. When user needs a token he pushes a button and a pop up is openened. This pop up is already provided by third party provider and in this pop up the user introduces credit card number and on the same pop up the token is visible and just has to be copied over to the SAP CRM View.
    Problem now is that when we made testing we found out that for some user it works fine and FM ZDI_PAYMENT_GET gets actually the values for token and data is copied over to SAP CRM but for others it does not work. So we think it has to be to do with the browser settings but we are not really sure.
    Has anybody experience with that?
    Regards,
    Oliver Schultze

    Hi Experts,
    we found out already what was the problem. We have used a URL to log in into the SAP CRM that has a port. Log In Link should be without Port.
    Regards

Maybe you are looking for

  • Interactive button in PDF file doesn't work with Adobe Reader for Mac nor Acrobat Pro

    Hello! I've to use a interactive form which has an interactive button that is supposed to send that form by email. If I open that PDF with my iPhone or iPad with the PDF Expert App, it works perfectly, but for any strange reason, when I try to open t

  • Help with Page Preloader

    I have a legacy application that has been working fine with <cfflush> to act as a preloader for display a large amount of records. However, I am being forced to port this application (currently in frames) over to a new template that usese tables & ne

  • Change selected tab when move from one view to another

    Hi all, I have a tabbedviewnavigator application where I have 5 tabs in it. So, the first tab contains the first view of the application, e.g. HomeView. Inside this view, I have a button where upon clicking it, it will push to the second view which i

  • IPhotos not displayed by new VCR

    I installed a Sony Blu-ray Disc/ DVD Player with my TV and can not open the CD's that contain photos. For example, I get iPhoto Library>2008>NO PHOTO. The DVD playes recognizes iPhoto Library and the correct year and then indicates No Photo. Anyone e

  • Safari 6 can't open Yahoo chat window

    Previous Safari 6 version works OK with Yahoo mail chat window, now with Safari 6 this window is gone. I updated Flash Player and Java, without success. By the way, in Firefox, Yahoo chat works fine. Please help me!