SAP CRM Integration with lotus notes & blackberry (Mobile application) ?

Dear Experts,
Can any one pls explain me rough step in SAP CRM Integration with lotus notes & blackberry (Mobile application) ! I dont want detailed steps but pls explain me some important steps for this integration. Also pls tell me which standard SAP document i hve to refer for it !
As i am totally new to such integraion. pls help me out of this !!!! Helpful answer will be rewarded with full points.
Regards,
Amol Tambe.

Hi Amol Tambe,
Please refer the following SDN threads to find more information about SAP CRM and Lotus notes integration:
Re: Integration of SAP CRM 7.0 with Lotus
Re: Need the connectivity between CRM and Lotus Notes.
However, the above discussion is for CRM online and Lotus notes integration.
Hope this helps!
Regards,
Chethan
Edited by: Chethan Kumar C M on Sep 27, 2009 9:41 AM

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CRM 2007 Integration with Lotus Notes 8.0 (Groupware Integration)

Hi
We are doing CRM 2007 Integration with Lotus Notes 8.0. So i need your help in this regard.I have the following documents with me.....
a) SAP CRM Groupware Connector Relase 4.0 (Installation Guide)
b) SAP CRM Groupware Connector Relase 4.0 (Administrative Guide)               c) MapBox 4.0 sp 11             &
d) Groupware Integration installation Guide.
We have started with Groupware connector Release 4.0 Installation guide
We stucked at
5.3 Installing Lotus Domino Groupware Connector
Procedure
1. Log on to your host using prepared Groupware Connector's administrative account.
2. Launch setup.exe
3. Click Next on the Welcome screen.
4. Read the text on the Installation Prerequisites screen and check if your computer meets all the software
and hardware requirements. If yes, press Next.
5. Select the type of SAP Groupware Connector you want to install. Check if you want to install instance of
Default Groupware Connector Proxy. Then press Next, wait while setup routine detects required
software.*
Now my questions are....
1. Where will this setup.exe come from?
2. Do we need to install the things in the same mannare listed above a,b,c,d?
3. As we are implementing CRM 2007, i hope we dont need install Mapbox.
Please help me in successfull Integration.
Thanks in Advance,
Ajay.

Hi Peter & Stephen
Thank your very much for quicke replies.
Peter in one of the messages Martin Dauer wrote the following recently on Oct 23 08. , so do you want me to confirm once again before proceeding further.
Re: Link between sap crm 2007 with lotus 8
Posted: Oct 23, 2008 10:30 PM    in response to: Naveen Raju       E-mail this message      Reply
Hi Naveen,
thanks for your detailed description. This is exactly the way how the Client GWI is getting set up. one little remark from my side on the steps.
The user field are not required to be filled if you use Lotus Notes. this is only for the case of MS Outlook where you can start the synch from the OL Screen as well.
The password field is not used with either groupware system. So you leave it blank and with the first replication run you are asked to type (and maybe save) your password. it is there as the application is shared with Mobiel sales as well and therfore we could not get rid of it.
Supported platforms
In general both the server and client GWI were tested with Lotus 8.0 and CRM 7.0.
For server GWI Domino 8 is already supported for greater CRM 5.0, so should work with LD 8.0.
The installation guide for GWI is available here ...
http://help.sap.com/saphelp_crm60/helpdata/en/44/559f3699d908fae10000000a422035/frameset.htm
I case of further issues pls contact me by mail or to this post.
best regards.
Martin
Thanks & Regards
Ajay

SAP integration with Lotus Notes

Hello Experts,
As we can do MS-Outlook integration with SAP BOne,my client is using "Lotus Notes",so if I want to integrate it with SAP Business One How it will be possible.
Plase let me know,
Thanking You!
Gauraw

Hi Gauraw,
Some information a colleague found on this:
==================
How to connect Microsoft Outlook with Lotus Notes e-mail servers
As none of the applications are SAP B1, the best resource is from
Microsoft and IBM
How to connect Microsoft Outlook with Lotus Notes e-mail servers
http://support.microsoft.com/kb/290834
Use Outlook to access your Lotus Domino mailbox
http://office.microsoft.com/en-us/outlook/HA010739021033.aspx
Deploying Microsoft Outlook Connector for Domino
http://office.microsoft.com/en-us/orkXP/HA011364481033.aspx
==================
Also:
The SBOMailer Service uses SMTP for sending emails - that means if the
Lotus Notes have an SMTP gateway/connector your client will be able to
use it for sending emails. Be aware that the gateway should not use SMTP
authentification (please see the note 782611). In that case you should
use an additional program between Lotus Notes and SBOMailer Service.
==================
Any other intergration does not exist to the best of my knowledge.
Hope some of this is useful.
Jesper

Workflow integration with Lotus Notes

Greetings my friends,
I got a new workflow project and I need to know the viability to make a integration between the Workflow and Lotus Notes.
I already searched the forum for some tips, and only found one thread about it from 2006. There, say's about the a "Lotus-SAP connector" and some restrictions. I don´t know with this restrictions still aplys now a days. Or if we have other etter options.
Sry, I still dont have any details about the workflow cause I am still discussing with the funtional about it. (infos about it's complexibilty).
Att,
José Oliveira.

Hi Jose,
I've done this recently in our project.
You need NOT to have a Lotus - SAP connector for this if you are in version ECC6.
Try to access tcode SWNCONFIG. This will not require you to have any middleware or some sort. This is just plainly a CONFIGURATION task in the said tcode.
Just search a documentation on SWNCONFIG Extended Notifications.
Regards,
Reymar

Integration with Lotus Notes 8.5 - Room Reservation System to Add Approval Steps

I have implemented several LiveCycle Forms with Some Workflow all
based on XML and .NET. All working fine.
Now, I have a new project (yet to be approved) which is to add
Workflow and Approval Steps for Lotus Notes Room Reservation System.
The current system on Lotus Notes, is out-of-the-box from Lotus, and
it is working very well, and it has great repeat option to setup the
required schedule to make the needed room reservation system.
The user now requested to add some new features like add 2 more
approval steps, and some new fields.
I can modify the application in Lotus Notes, but this will creat a new
problem. If there is new version coming for this system from Lotus
Notes, then I will have to sync the modifications I did, and it will
be a problem.
I have put some screen shots to help understand what we are talking
about:
https://docs.google.com/leaf?id=0B97clwYte2SHYmUyZTRiZDEtZWRjZS00YmQ3LTg1MDUtM2MxNmYyYTIzM 2Ix&hl=en
I have developed several programs in the past, I was able to connect
to Lotus Notes Database from .NET.
My plan is to develop the new Form in Adobe LC Desinger, with all the
new required features, and connect to what ever existing functions/
data to Lotus Notes (in both directions).
The only thing I need help for is how to capture the Repeating
Calendar Entry. I think this will take some effort. Becuase, once I
capture all input parameters, I have to call a Web Service (in .NET)
to get a list of Free Rooms to choose from.
Here are my questions:
1. Do you have any feedback on the above ?
2. Any one has done any work to capture a repeating calendar entry in
a PDF Form ?

Hi Anil
For Lotus notes integration with SAP solutions, pl check the following links:
http://www.redbooks.ibm.com/redpieces/pdfs/redp4215.pdf
http://www-306.ibm.com/software/info/ecatalog/en_US/products/Z262246B25186K14.html
Best regards
Ramki

Is RDC integration with Lotus notes apps possible using CR XI and lotus 8

Hi,
We have reporting feature implemented in one of lotus notes application using crystal reports 6 (OCX) and as Crystal report is going to be upgraded to CR XI version in my organisation, we need to implement the same using RDC component.
Background (on how it has been implemented using CR 6 ) :-
i) Lotusscript generate few CSV file and pick a .RPT file from profile doc and places it under one folder on local machin (say x).
ii) RPT file is designed to pick data from CSV file using system DSN (data source).
iii) Data source (system DSN) has been configured with folder (x) that contains CSV and RPT file .
iv) Crystal report control object has been embedded in the lotus notes form and lotusscript code gets handle of control object and opens the report (RPT)file .
We have set up all neccesary environment and trying to implement above functionality using RDC component but when we are embedding the crstal report report viewer in a lotus notes form , it throws an error "An error has occured while processing a request on an object".
Please let me know if it possible using RDC or can anyone suggest me some other alternatives .
TIA

Hello,
You should be able to use the RDC in Lotus Notes. There are significant differences between the object model for the old OCX (crystl32.ocx) compared to the Report Designer Component (RDC) and it's components, the craxdrt.dll, crviewer.dll, etc.
I was able to find an older document that shows how to integrate CR9 into Lotus Notes: "[Using the Report Designer Component (RDC) in Lotus Notes|http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/50ce64b3-241f-2b10-b792-9685d3815a21]". You can use this as a starting point to compare with your code.
The RDC object model hasn't changed much since CR9, but some of the runtime component references in the document may need to be correct (e.g. craxdrt.dll for v11.x vs craxdrt9.dll for v9.x).
It is worth noting that the RDC has been retired with the release of CR2008. CR XIR2 (v11.5) is the last version of Crystal Reports that uses the RDC. The suggested migration path is to move to the Crystal Reports .NET SDK. This means you'll have no upgrade path with a v11.x application.
Sincerely,
Dan Kelleher

SAP CRM integration with SAP R/3 using Xi

Hi All,
I am planning to us SAP XI to integrate PEOPLESOFT SYTEM TO SAP CRM .
This is the Scenario
                 File adaptor     xif adaptor
Peoplesoft----->     XI      --->    sap crm.
1)Is this the best practice to integrate PEOPLESOFT SYTEM   and SAP CRM using XI?
2) Please comment how and with best option to integrate and also comment on cost factor ?.
Please Help me.....
Thanks and Regards,
chandra.kotha

<i>1)Is this the best practice to integrate PEOPLESOFT SYTEM and SAP CRM using XI?</i>
It is not, but it is cost effective.
<i>2) Please comment how and with best option to integrate and also comment on cost factor ?.</i>
iWay has an PeopleSoft adapter, but you need to buy the license (not sure how much it costs, some adapters were charged based on the data volume and some were charged straight per adapter depends how you negotiate).
https://service.sap.com/~sapidb/011000358700009396312004E/index.htm#PeopleSoft
regards
Shravan

BPM Integration with Lotus Notes

Hello Experts,
Can you please let me know how do I go about integerating Lotus Notes in BPM?
My requirement is send mails from BPM to Lotus notes to approve?
I am using SAP PO BPM version 7.31.
Thanks,
Ami Bhuva

Hi Tobias,
We are having both the functionality, we also need to send notifications on Lotus Notes and also get approvals from the user on Lotus Notes.
I want to know how do I integrate Lotus Notes on SAP BPM so that norifications and approval tasks can be sent on Lotus Notes.
Also, is there any config on NWA needs to be done?
Thanks,
Ami

Integration of SAP CRM 7.0 with Lotus Notes 8.5 ?

Hi,
Just wandering if anyone has integrated CRM 7 with Lotus Notes 8.5 successfully lately? I am runing into problem installing the Groupware Connector.
Aug 30, 2010 4:13:37 PM ...sap.gcn.Logger.trace(Logger.java:134) [Domino.R5.ConnectionSys-local-8] Error: java.lang.UnsatisfiedLinkError: no nlsxbe in java.library.path
     at java.lang.ClassLoader.loadLibrary(Unknown Source)
     at java.lang.Runtime.loadLibrary0(Unknown Source)
     at java.lang.System.loadLibrary(Unknown Source)
     at lotus.domino.NotesThread.load(Unknown Source)
     at lotus.domino.NotesThread.checkLoaded(Unknown Source)
     at lotus.domino.NotesThread.sinitThread(Unknown Source)
     at com.sap.gcn.dominor5.local.ConnectionSysHandlerLocal.init(ConnectionSysHandlerLocal.java:42)
     at com.sap.gcn.dominor5.ConnectionAbstract$ConnectionAbstractThread.init(ConnectionAbstract.java:130)
     at com.sap.gcn.dominor5.util.Adapter$AdapterThread.run(Adapter.java:136)
Aug 30, 2010 4:13:37 PM ...sap.gcn.Logger.trace(Logger.java:134) [main] Error: com.sap.gcn.ConnectorException: [ERR: 9]: Unspecified error: java.lang.IllegalThreadStateException: Thread is canceled
     at com.sap.gcn.dominor5.ConnectionAbstract.close(ConnectionAbstract.java:62)
     at com.sap.gcn.dominor5.GroupWare.releaseConnectionSys(GroupWare.java:563)
     at com.sap.gcn.dominor5.GroupWare.initialize(GroupWare.java:100)
     at com.sap.gcn.dominor5.ConnectionTest.testConnection(ConnectionTest.java:81)
Caused by: java.lang.IllegalThreadStateException: Thread is canceled
     at com.sap.gcn.dominor5.util.Adapter.checkBridgeThread(Adapter.java:95)
     at com.sap.gcn.dominor5.util.Adapter.invoke(Adapter.java:47)
     at com.sap.gcn.dominor5.ConnectionAbstract.close(ConnectionAbstract.java:57)
Regards,
Kevin

Can you please try to do the following in the steps .
1) Search for the file nslbe.dll which can be in the folder c:\program files\notes . Add the location to the PATH variable in the environment variables.
2) Go to the installation folder for Lotus notes which might be c:\program files\Lotus\Notes\jvm\lib\ext . In this folder please put the following files Notes.jar,mail.jar,activation.jar, nslbe.dll. Please do take care that you will need to add the files in the folder ..\jvm\lib\ext
3) Add the ..\jvm\lib\ext folder location to your environment variables.
4) Create a environment variable JAVA_HOME and add the location of the jre-bin,lib and the JDK-bin,lib to this.
Restart your Server and the system where in you want to install the connector and try to run the installation again .

Integrating javamail with lotus notes?

Dear All,
The organization I am now working in have a well established email infrastructure based on Lotus Notes. We are now taking the responsibility to develop the web mail service for users accessing their Lotus Notes emails via WWW. In this case is it possible to use JavaMail to accompanish this task? I have no experience with Lotus Notes, what protocol do I have to use to communicate with Lotus Notes? If JavaMail is not suitable for this task, is there any other products which can help?
Thanks a lot for your help!
regards, wil

Dear All,
The organization I am now working in have a well
established email infrastructure based on Lotus Notes.
We are now taking the responsibility to develop the
web mail service for users accessing their Lotus Notes
emails via WWW. In this case is it possible to use
JavaMail to accompanish this task? I have no
experience with Lotus Notes, what protocol do I have
to use to communicate with Lotus Notes? If JavaMail is
not suitable for this task, is there any other
products which can help?
Thanks a lot for your help!
regards, wilLotus Notes/Domino enables one to access it's mail services via several protocols other than just Notes RPC. For example, one could use HTTP, POP3, and IMAP4...all accessing the same mail backend services. Mail repositories are in the proprietary Notes database (NSF files). These databases contain designs which enable different behavior based on the the protocol/client accessing the mail store.
The Notes/Domino Server has all the above protocols native (as well as smtp) to the server, all you have to do is turn on the protocols you want to support, and vioala!...It's really quite a robust messaging infrastructure.
Based on what you described, I'm not sure why you'd need JavaMail...just leverage the services you already get with the Domino infrastructure.
Good Luck.
Darrin D. Nelson

Lotus Notes/Blackberry address book sync problem

I am trying to provide support to one of my companies employees that is using Verizon 9630. His blackberry has 150+ contacts on its address book but after activating in on our BES network it created another address book on the device that is sync'ing with Lotus Notes. We can't just copy those address's from the old BB contacts to the new created with BES activation. If you open the address book on the Blackberry, go to Options, under address books you see 2 Desktops, the old and the new. Unfortunately I can't just active wireless sync for the old one or copy the contents from one to the other. I'm trying to figure out the easiest way to get his address's from the BB to Lotus Notes.
Thanks for providing suggestions.
I did find an article about using another blank device and restoring the address book to it with desktop manager, but he is in another part of US so whatever it is I do will have to be virtual support.
Below is the model, OS version, platform and provider info
Model:
9630
OS Version:
5.0.0.732
OS Platform:
4.2.0.334
Mobile Network:
vodafone NL

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

"Unexpected Error" When Syncing with Lotus Notes Calendar

I continue to get an "Unexpected Error" message from the Blackberry Desktop Manager when I attempt to sync with Lotus Notes Calendar. I have been syncing without issues for a couple of weeks now; this error just started yesterday.
Here are the "Error Signature" details:
AppName: desktopmgr.exe
AppVer: 4.3.0.17
ModNam: Insections.dll
ModVer: 7.1.1.48
Offset: 001a28dd

Hi Tgunter, and welcome to the forums!
Please send the Type of PC, Operating system
Version of desktop software you are running, and if you have
Reinstalled it, or have installed a different version lately,.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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Set up Workflow with Lotus Notes

Does anybody know a procedure or a guide to configure the Sap Workflow with Lotus Notes?
I would like to do a scenario looks like follow:
- a user create a purchase order on Sap;
- the workflow system sends a email to an approver (to Lotus Notes);
- the approver reads the email and can approve or reject. This step is done inside Lotus Notes.
Thanks in advance for any help.
Renato.

Hi ,
You can achieve it in following simplest
1. Create a simple BSP page for approval and Rejection.
Send the link of this page in the mail to the lotus notes server . Lotus notes user will open the mail and he will click on the link to get the BSP page .
Handle the process that should happen after the user makes an action in the "OnInputProcessing" event of the BSP page.
Pls reward if useful.
Regards,
Laxman Nayak.

Connect STS with Lotus Notes

Dear Gurus:
I need to connect the "send mail" option in STS with Lotus Notes.
How can I do this?
Thanks in advance!
Pablo.

Hi,
This is more related to connecting sap to lotus notes (nothing to do with STS). Talk to basis about this there's a step by step guide on notes site on this. they will have to create a RFC destination to notes box also configure the nodes using tcode SCOT.
Let me know if you need any more information.
thanks

Oracle Portal with Lotus Notes Databases

We have Web-enabled Lotus Notes Databases as part of our Intranet has any one else found a successful method for integrating these into the Oracle Portal?

Hi Emma,
I guess you have posted two topics for the same issue. I have replied to the other topic.
You can access that topic with the following URL:-
Oracle Portal with Lotus Notes Databases
Take care,
Manoj

SAP CRM Integration with lotus notes & blackberry (Mobile application) ?

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