SAP CRM Scope n Growth

Hi Guys,
I am SAP-ISU Consultant with 5 years of work experience and before coming to SAP, i had domain experience in SD for 3 years. Now the growth and scope for ISU is getting stagnated, i would like to move on from ISU to CRM in order to en cash upon my domain experience. Could you please let me know the future scope and growth for SAP CRM module? Which are the important needs learn in order to have good career. Thanks
With Regards,
Patil

Hi Patil
If you are already working in SAP-ISU do you have other colleagues or your company to discuss learning and transition opportunities.
Since you are familiar with SAP what sort of research have you already done? Future scope and growth will partly depend on where you are located and work opportunities. Have you searched local job sites for key words to see what is listed? This would help give you an indication?
CRM is a product that companies do invest in. If you are going to diversify you might also want to look into SAP Sales and Distribution to get the integration with SAP ERP as well.
Regards
Colleen

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Moving OTC processes from SAP R/3 into SAP CRM 5.0

Hi all,
A SAP CRM client that I am currently working on have decided to extend the project scope and now want to move all their existing OTC processes from R/3 to CRM 5.0. Their system is heavily bespoked with a high level of user exits, as during the initial implementation they preferred to use more ABAP than config although some of the functionality was available as standard. If they havent figured it out yet, Im sure theyll be asking themselves soon whose clever idea that was. They have over 1m customer records with a low transaction volume per customer per year, configurable products, complex pricing and use Biller Direct, just to mention a few.
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Seshu Mannepalli wrote:
> As part of the upgrade we are going to do initial upgrade in the mock server and vendor is going to provide mock server with AIX 7.1 O/S. Current database size is 100GB, hence we are going to copy the production server data into the mock server using export and import method,
>
> Here my doubt is can i install db9.7 directly and do the import (using compitable kernel)?, insteady of installing source database version 8.1 and later upgrading to db2 9.7 . Please clarify me whether can i go head and install the db2 9.7 and do the system copy using R3load.
Hello,
You can go ahead for IMPORT with DB 9.7.
We completed an OS/DB Migration Project (which involves system copy using EXPORT/IMPORT) and we utilized direct newer version of DB2 on the target during IMPORT.
But please confirm whether the kernel of your release would work fine with DB 9.7 or not. Otherwise, there is no problem in going for higher version of DB2 here.
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Thanks

Unable to view Spare Part Components in SAP CRM Service Order

Hello All,
We are implementing CRM 7.0 Ehp 2.0
As per the following video it is now possible to integrate the spare part components in the CRM Service Order, using the BOM replication and Product Proposal functionality in SAP CRM
SAP CRM 7.0 - Integration of ERP BOM Information in the CRM Product Proposal
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Following configurations are done
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Kind Regards
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Hi Raghavendra,
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Inbound Email configuration - SAP CRM with MS Exchange Server

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We are implementing SAP CRM and one of the requirement is to configure the Inbound email functionality.
As of now, we have successfully configured the outbound mail functionality.
The inbound email functionality to a Single client:
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Where as, on the CRM system, under SCOT transaction --> Settings --> Default Domain, we have entered the Domain name as
crm-dev.itastute.com
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Thank you,
Nikee

Then you need to define the routing rule in the exchange server.
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Also they might force you to use the port 25 if you have any policy such in your company.
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You could search in google for the steps and i come accross the link given below.
See if its useful.
Link: [exchange rule|http://www.petri.co.il/forums/showthread.php?t=13120]
Additional input related to the rule.
you need to define the virtual host if you have more than one client that need to be configured for inbound routing.
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Appreciate your response with proper reward points.
Thanks,
Kumar.

Hello,
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Role of SAP CRM functional

I would like to know the role played by the SAP CRM functional. What is the scope of this role in future.

Greetings,
Firstly, fantastic work that you are carrying on in the forum.
Secondly, I would appreciate if you could advise me my next step.
I have close 11+ years of experience in
Sales. Business Development , Key Account Management, Brand Management, Public Relations
Development, Marketing, Market R&D, Client Servicing
so on and so forth in various different verticals and currently working as a Sr.Business Manager. I
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My questions are :
a) With 11 years of business Development experience and completing SAp CRM module, will this
enhance my career ,though I might have to start from scratch, but on the longer how does the stand
look like with my profile?
b) What would be the combination module along with SAP CRM that I can focus in the future (SD/MM/
SEM/BP/PLM/SRM/SEM/QM/CS/IS/EP) etc?
This is a very calculative move I would like to make and it would help in decision making with your
valuable advise.
I look forward to hearing from you as early as possible.
Thank you
Arun Xavier

Regarding Sap CRM

What about the future of Sap CRM.can people of Sap SD learn Sap CRM.Oppurtinities in India.

Hi,
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Thanks & Regards
Sadhu Kishore

SAP CRM Vs other CRMs

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HI
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to get into SAP MDM.
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Kind Regards,
Vijay

hi,
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SAP Master Data Management (SAP MDM) - EIM - SAP Developer Network(This web-site gives introduction to MDM, Master Data Operations, Master Data Integration,Master Data Quality )
http://help.sap.com/saphelp_mdm550/helpdata/en/43/D7AED5058201B4E10000000A11466F/frameset.htm
/people/nitzan.levi/blog/2005/06/20/the-story-of-mdm55
/people/sap.user72/blog/2005/06/14/worlds-fastest-and-shortest-introduction-to-netweaver-mdm-55
/people/ravikumar.allampallam/blog/2005/09/06/mdm-client-content-manager--different-modes
http://www.sapnetweavermagazine.com/archive/Volume_03_(2007)/Issue_02_(Spring)/v3i2a12.cfm?session=
http://www.sap.com/platform/netweaver/pdf/BWP_SB_Data_Unification.pdf
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/9018dc62-23a8-2910-b7ae-9023670c3a53
MDM on help.sap.com
http://help.sap.com/saphelp_mdm550/helpdata/en/43/D7AED5058201B4E10000000A11466F/frameset.htm
SAP mdm how to guides:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/webcontent/uuid/5024a59a-4276-2910-7580-f52eb789194b [original link is broken]
MDM elearning:
https://admin.sdn.sap.com/irj/sdn/mdm-elearning
Difference Between Central SLD & Local SLD
https://www.sdn.sap.com/irj/sdn/docs?rid=/webcontent/uuid/bf0f8d87-0d01-0010-aa8b-f2c46a70557b [original link is broken] ( with screenshots)
1)https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/60559952-ff62-2910-49a5-b4fb8e94f167
2 ) http://help.sap.com/saphelp_nw04/helpdata/en/0a/5f723bc34bf17ee10000000a114084/content.htm
3)http://help.sap.com/saphelp_mdm550/helpdata/en/43/D7AED5058201B4E10000000A11466F/frameset.htm
http://www.google.de/search?hl=en&q=SAPMDMlive+implementation&btnG=Search .
hope this may help you,
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Srinivas

Will SAP CRM add value to me?

Hi Guys, This is Thabresh from Chennai,India.I need a clarification on whether sap crm will be suitable for me l have 3yrs experience totally...First 18 months in barclays finance in channel sales and next 18 months in Scope international as an CRM end user where i used to handle portfolio of standard chartered bank uae customers over the phone... Let me know if SAP CRM will add value to me

Hi
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Breaking in SAP CRM area

Hi ,
I am into SAP BI, and looking to break into SAP CRM. Wanted to be away from ABAP programming stuff and break into functional areas. What is the scope of CRM functional against the CRM technical ?
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Hi,
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Custom message required on log on pop-up in SAP CRM WEB UI

We required custom message to the log- on popup, right now the message is coming after we give the user ID and password "starting SAP CRM" instead of that
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Hi Pankaj,
did you already check the guide in the CRM Wiki:
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René Holy

NewUser7 wrote:
Please correct me if I am wrong
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HTH

SAP-CRM - Auto Confirmation of Contract Account from IVRS to SAP-CRM IC Web

Hello Experts,
In Our Projects we are Using SAP-CRM Web Client for Call Center Processes. AVAYA is a Third Part agency which have developed the IVR system for handling the Consumer Calls. We have Developed BAPIs which will fetched data from SAP based on Contract Account entered by Consumer on IVRS. AVAYA have developed the CTI Pop-Up also which have several Consumer Details along with CA. Now Client wants that CA , entered by Consumer on IVRS, will be autoconfirm to CRM - Web Client. If anyone have any document for doing all these setting please share with us & Provide us guidelines...
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SAP CRM - no confidence in UI by SAP?

After reading this blog and looking at the article attached to the blog. I had an interesting question:
Can Rich Internet Applications finally be accepted as a credible application development platform for SAP?
Does SAP have any confidence in its own CRM software? Right now SAP is touting how easy to use the new version of SAP CRM is, and yet this article implies they don't use their own product's user interface.
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As a customer I don't want to purchase a CRM software and then have to purchase a better UI to go on top of the software. I might as well spend the money on software that might have a better UI perceived by my sales folks(think siebel, salesforce.com, sugarcm, etc), and spend those dollars on integration instead. It's a lot cheaper to do integration work, than completely rewrite the UI to meet my users needs.
I'm also wondering why SAP would even send this message by displaying this article on SDN? I'm sure if the guys at oracle saw this article, we would see a press release from that says something of the like:
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Take care,
Stephen

> Wow, you almost have the "nightmare" scenario when it comes to maintenance. I just have to ask what functional areas (high level) did you implement? Was it the marketing module?
I can tell you...
We were using Mobiles Sales with activities, campaigns, sales documents and master data and we switched that to CRM 2005 and Portal (+ adding BI reporting functionality with BI-CRM content). For the Java part there's enough said (by me) already, I won't start again with that (mess). The CRM looked pretty well at first sight but devil's in the detail.
> The marketing module in CRM 40 was so unstable on SP08 that basically we ditched the application and wrote something custom in the SAP GUI instead. Any t-code that had over 400 related notes(segment builder) is just a nightmare not to mention just plain bugs in the PCUI that we weren't willing to wait a month for fixes.
Well.. people have always be VERY helpful, especially the guys and girls in India were doing a very good job at fixing bugs - once the communication was done via email and not via phone...;) But you're right - it's taking sometimes too much time to get a fix and yet-another-note.
> I still think the SAP GUI sometimes beats the web based interfaces, once you learn how to use it. The problem was that everyone got obessed with zero-client installations and forgot about the benefits of "specialized" clients. Now everyone is basically trying to make a web browser work like a desktop client, which puts you back full circle.
Everyone THINKS it's zero installation but in fact you have to configure proxy exceptions, add/install certificates, enable/disable Javascript things, add trusted sites, (re-)configure firewalls on Laptops, delete browser caches, install SVG viewer and other "plugins", install and maintain security fixes for the browser etc. etc. and this on a distributed environment where our sales reps are spread over the whole world in different time zones. So the "zero-installation" is nothing but marketing flowery because the maintenance you needed to put into Mobile Sales is now needed for the browser - nice antagonism
> In would have been interesting to see how well SAP would have fared if they had made the mistake of making the original R/3 application 2-tier instead of a 3-tier client/server.
It's been like that @ R/2 times and I must tell you I loved the green screens (http://www.sapdesignguild.org/resources/images_hist/R2-0.GIF and http://www.sapdesignguild.org/resources/images_hist/SCREENO1.GIF)
Markus

SAP CRM Scope n Growth

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