SAP CRM Training Material

Hi Friends,
I am planing to learn SAP CRM, Kindly please help me to get SAP CRM training materials.
I appreciate your help in advance.
Thanks,
Regards
Venkat

Hi Sundar
There is a study material for Middleware CR-555.Am not sure whether you can download it.
Cheers

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Dear All please suggest me a SAP CRM training institute in Delhi or Noida I am very confused

dear All please suggest me a SAP CRM training institute in Delhi or Noida I am very confused

Hi sachin,
If you are looking for SAP CRM training as well as certification then you should try in ATOS. ATOS is the authorized training partner. The office is situated in GK II (Near masjid moth).
Address: 3rd Floor, Vipps Center, 2 Local Shopping Complex, Masjid Moth, Greater Kailash-II, New Delhi, Delhi, Enclave 3, Greater Kailash, New Delhi, DL 110048, India
Phone:+91 11 2922 0697
Regards,
Dinesh.
Message was edited by: Dinesh Sachdeva

SAP`s Training material for XI 3.0 Certification

Hi All,
I want to do the XI 3.0 certification.
Can anyone please send me the material :
TBIT40 (XI foundations), TBIT41 (Mapping Concepts), TBIT42 (Adapters Concepts), TBIT43 (Business Process Management Concepts), TBIT44 (Mapping, Adapters and BPM.
Please send me any of the above if possible to [email protected]
I would really appreciate your help.
Rgs
VB

In general, I am silent reader and admirer of some of the people's knowledge in this forum.But I couldn't resist posting this message seing some immature posts like these.
I don't understand what you guys are talking about.You all want the training material mailed to you?Do you know the basic condition under which SAP provides the material to the people participating in the training?
Come on, give me a break.Asking for the material is one thing and using a public forum like this to make the request is another thing.
Grow up guys, I don't know why the moderator is kind enough to allow such requests in the first place.May be he is too busy and didn't get enough time to lock these kind of messages.
Please keep up the dignity and sanctity of these forums which is really helpful for some serious guys.I have been certified in XI 3.0.But I really didn't take any help from the training material,even though I have it.
A little bit of hands on exposure and a lot of reading the help documentation,the various bolgs from this forum from some brilliant people had helped me.
SAP training material is only a minute part of the whole thing.
Hope common sense and maturity prevails while posting to these forums.
Sincerly.
Sham

Sap CRM study material needed

Hi Everyone,
I'm an abaper and now I would really like to learn Sap CRM.
can anyone tell me where can I find good study material for beginners like me. I need some tutorials that explains everything from scratch.
thanks in advance.
Pooja.

Pooja,
Your best bets are the following:
Purchase the OKP materials for SAP CRM
http://service.sap.com/okp
Buy the SAP Press books on SAP CRM
http://www.sap-press.de (international) http://www.sap-press.com (united states)
Get a subscription to the CRM Expert Online
http://www.crmexpertonline.com
Read the entire CRM wiki for more ideas:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/crm/home
I'm going to lock this thread as it will normally turn into a thread of e-mail distribution of documents after several posts. However the areas I gave you should provide enough starting points for CRM knowledge.
Thank you,
Stephen
CRM Forum Moderator

SAP CRM / Study Material

Dear All,
Hi!
This is <a href="http://www.linkedin.com/in/tusharpant">Tushar Pant</a>. I can say, I am just at the very first step of the long staircase which I have to climb; to be precise I am new to it and want to know about the study material for the SAP and it's module CRM.
I am from marketing background and want to pursue a career in SAP. Right now I am working as a SEO specialist.
All the advices and recommendations are highly appreciable.
Thanks in advance.
Tushar Pant
<a href="http://www.tusharvickkie.blogspot.com">Tushar's Blog</a>

Thanks a lot David.
I will go through it and post further querries as I progress.
Regards
<a href="http://www.tusharvickkie.blogspot.com">Tushar's Blog</a>
<a href="http://www.linkedin.com/in/tusharpant">Tushar Pant's Profile</a>

From a CRM training course to do SAP BI life time projects

Hi, My name is Connie. I am currently doing Master's degree in Business Information Systems. I am working as a Software Tester. I did SAP CRM training as well but have no work experience on CRM. I recently got an opportunity to be exposed to real life projects on SAP but unfortunately it is not CRM that I did training for. I am required to do SAP BI. The question that I need advise on is that, is this a right switch? Can I take this opportunity and later divert to CRM? or must I wait for CRM projects that I don't know when will they come? Is BI a good module to go for, for a person of my background?
Your advice's will be highly appreciated. Thank you
Connie

Hi Connie,
You can answer your own question (to a great extent) by checking how desperate you are about getting a break in the SAP world.
- If you comfortable(monetarily and mentally) and patient then you can continue to look of a CRM-related job. The future here is bright.
- If you something real quick and you have sufficient training provided in SAP BI/BW and you think you can handle it, then you can go ahead with BI. There's really good scope in BI. Since IT industry is all about expanding your horizon in the software world, you will eventually gather skills in SAP BO, HANA, Big Data etc. That is a good career progression in SAP.
Both have good career prospects. I suggest you read about SAP BI (if you have not already done) and see if that interests you.
pk

SAP CRM material

Hi,
Can anybody let me know about the SAP CRM online material. I am new to SAP CRM and i want to learn SAP CRM.
So please help me.
Thanks,
Archana

Hi,
If you want to learn for self learning, goto help.sap.com. If you want to learn for project follow best practice doc. at help.sap.com. Best practice docs are preconfigured scenarios.
Best regards
Pankaj Kumar

In which screen the Profit Center field can be seen in SAP CRM Product Master?

Hi SAP Experts,
Please provide your valuable inputs on the below request:
1) Do we have profit center field in SAP CRM Product Master?If yes then in which screen can we see?
2) At the moment we are not using the profit center field in either of the systems(ECC and SAP CRM) in Material, we want to use this then how to go ahead to have this field in CRM.
3) If we add the profit center value in material master in ECC under general and plant data view then how this value will be replicated into SAP CRM , delta load or initial load?
We are using SAP ECC 6.0 and SAP CRM 7.1 systems.
Appreciated for your inputs at the earliest.
Best Regards,
SV

Hi,
Substitution Rule :-
Prerequisite :
1. WBS Level (PRPS-STUFE) = ' 3 ' AND Statistical Indicator (PRPS-XSTAT) = ' X '
Substitute
1. Profit centre (PRPS-PRCTR) - ' '
Hope this will clear you...
Regards,
Hari

Role of SAP CRM functional

I would like to know the role played by the SAP CRM functional. What is the scope of this role in future.

Greetings,
Firstly, fantastic work that you are carrying on in the forum.
Secondly, I would appreciate if you could advise me my next step.
I have close 11+ years of experience in
Sales. Business Development , Key Account Management, Brand Management, Public Relations
Development, Marketing, Market R&D, Client Servicing
so on and so forth in various different verticals and currently working as a Sr.Business Manager. I
come from a non technical academics background.
SAP ERP is where I want to be now as I am not fixed on any domain, I am looking forward to get into SAp CRM training (Functional) and start a fresh career into SAP.
My questions are :
a) With 11 years of business Development experience and completing SAp CRM module, will this
enhance my career ,though I might have to start from scratch, but on the longer how does the stand
look like with my profile?
b) What would be the combination module along with SAP CRM that I can focus in the future (SD/MM/
SEM/BP/PLM/SRM/SEM/QM/CS/IS/EP) etc?
This is a very calculative move I would like to make and it would help in decision making with your
valuable advise.
I look forward to hearing from you as early as possible.
Thank you
Arun Xavier

SAP CRM need advice

Hi SAP Experts, I have 5 yrs of Customer Service Exp and i just completed my SAP CRM training from a SAP authorised center in Bangalore. I just want to know whether i will be considered as a fresher and should i have to take certification? i am trying to train me with more project work to gain knowledge through a small institute. Will this be enough for me to gain more info?

Hi Dev,
Thank you for your reply, the only thing holding me back is the amount that i am going to spend for taking the exam (40K), also i read some of the threads in which most of them suggesting to take certification after gaining some experience. My worry is how to find a fresher job with just domain exp and a training attendance certificate from a SAP authorised center.

Need help in getting information/training material for SAP CRM (Functional)

Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya
<<Moderator Message: Sorry, can't do. Search!>>
Message was edited by: kishan P

Hi Chaitanya,
Since You are already a SD Consultant, We assume you are very much familliar with SAP and for you CRM will also be not a big Deal.
Customer Relationships Management (CRM) is a model for managing any Organization's interaction with current and future customers. It involves technology to organize, automate and synchronize SALES, SERVICES(postsales) AND MARKETING(presales).
First of all you need to get SAP CRM installed in your system and then you need to get command over Account and Contact Management (Business Partner). The same can be learned using WebUI or GUI. From GUI the transaction launcher is WUI then web page opens up enter your credentials and select Role - Salespro. Open the Account and Contact section and do some R&D and you can learn. But in GUI you need to go to SPRO -> IMG -> Cross Application Components -> SAP Business Partner -> Business Partner -> Basic Settings -> Number Ranges & Groupings -> Define Number Ranges. Here you have defined number range then you need to assign to some group created from SPRO same way. And Finally maintain Business Partner using Tcode - BP.
Then You Learn Organizational Management which allows us to map our marketing, sales, service structure maintaining company's structure including the position and Employees in an Application and assign specific attributes to the otganizational units.
Path: SPRO -> IMG -> CRM -> Master Data -> Organizational Management -> Organizational Model -> Create Org Model/Change org model.
Just Go ahead and with some more R&D in the system and taking of F1 Help of SAP Documentation I think you can easily learn SAP CRM.
Regards,
Piyush

Need information/training material regarding SAP CRM Functional

Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya

Hi ,
In the SDN lot of documents are there search in the WIKI.check the standard sap doc cr100.

CRM Sales training Material

Hi,
Please help me understand for CRM Sales is the CR300 is latest training aterial or do we have ay other training material available.
I need to understand latest training material available for CRM sales and Interaction Center
Thanks
Gurusaran

Hi again,
this is training material CR410 Interaction Center WebClient in CRM (Col92)
Everything could be found on our service market place
http://service.sap.com/trainingcontent
Best regards
Rene Markytan

End user training material for SAP-MM

Friends if any body has got training material for end user for SAP-MM .... plz share with me

hI,
While prepairing the End User Material one should keep in mind that user does not know Com[plete flow of the system
Secondly you should provide him/her with step by step process of the each operation according to the role description
Thridly you can also plan according to the day to day activities of the User
Ok Reward Points

SAP SD + CRM training & certifications

Dear all,
I am new to this forum & i am interested in getting through SAP SD and SAP CRM certifications, i am a little confused about the timeline for the courses, i will break my doubts into points:
1) Is SAP SD training/certification necessary in order to go through CRM training?
2) What kind of functional experience is necessary for both the certifications? How does inside sales profile (with exposure to CRM system) stand as far as domain experience is concerned?
3) Should i go for Back to back training's of SD & CRM or should i work in SD profile for some time & then opt for CRM? How will the back to back training affect, both positively as well as negatively?
4) Also, instead of SDCRM, will SDMM or SD+PP certification path be better? (i only have sales & marketing exp, no MM or PP exp)
5) I noticed that CRM course is Instructor based & it is for 15 days, other functional courses such as SD,MM,FI etc are 25 days, what might be the difference?
6) The CRM course is quite expensive, INR 3,30,000 ($7000+), is it worth to invest in an authorized CRM program?
7) Apart from the authorized training programs, where else can i get additional knowledge on SD & CRM? Also, i believe that its difficult to know all the business processes in your respective domain, how can i enhance my knowledge on this?
8) What is the difference between CRM 7 & CRM 2007 certifications?
i know i have asked a lot of questions under one post, but i would really appreciate advice on these questions
Thanks a lot in advance.
Regards,
Sunit

Sunit,
Hi! All very good questions! I suggest you contact your local SAP Education representative - https://training.sap.com
Best regards,
Richard

SAP CRM Training Material

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