SAP Crystal Presentation Design

Question

I have recently purchased and downloaded SAP Crystal Presentation Design as this appears to be the first product that works with Windows 7 and Office 2010. However, every time I try hit the small icon to 'Send to Adobe Acrobat PDF' I get the following error message - 'Adobe Acrobat 9.4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'. Needless to say, Windows gives no solution to this problem!!
Has anyone else encountered this problem and, if so, did you find a solution? The only remote possibility I can think of is that I also have Adobe Acrobat 9 Pro loaded on my laptop and use it frequently but I cannot believe this would create an Application clash.

Answer 1

Hi David - SAP Crystal Presentattion Design 2011 was released on the basis it worked with Windows 7 and Office 2010 - the Version is 6.0.0.0 and the Build is 14.0.0.760. I mentioned in my question that the only potential issue I could see was that I also had Adobe Acrobat Pro 9 installed but assumed that Presentation Design came with an integrated version of Adobe which ran independently to anything I had on my laptop. As a last resort I ran the 9 Pro repair tool and it appears to have fixed the problem and I can now view the Presentation Design output through Adobe! Bizarre, I know but I also recall reading somewhere that users had experienced some Office Application issues after installing versions of Adobe Acrobat. Anyway, thanks for your input but the problem appears to be resolved (at least for now!)