SAP ECC SMQ2 error

Hi experts, we're facing a weird situation in our system. There is a standard interface which uses Post Processing Desktop and it's showing on SMQ2 that the queue is stopped, but we cannot find the error message.
Normally, when we have this situation and click in the first message, we are able to see the error message. But in this case, we can only see the scheduled one. It seems like the error message was already discarded by the user (we are not sure) but the queue still in error status.
I've also searched using SXI_MONITOR for the messages in the queue but I've found just those 3 listed.
Does anybody has faced this kind of issue before?
Tks in advance.
Raphael

Thanks you all for the responses. But I've tried all of them already. This is a standard interface which uses Post Processing Desktop feature.
wiki.scn.sap.com/wiki/display/SRM/Postprocessing+Desktop
In the normal scenario, we can found the erroneous message on sxmb_moni, and then discard or try to reprocess the message on Post Processing Desktop. There is no action on sxbm_moni for those kind of messages. They are sent to external application. See below the normal scenario found which its easy to handle once we can see the erroneous message and it can be handled on the Post Processing Desktop:
Our issue, which I've described on the start of the thread, is because we cannot find the previous error message. Seems that error message, which is blocking the queue sequence, was deleted or something. And the application is blocking the next message. I've tried to search on ST22 for some error, but none was found.
Does any one has faced any situation like that involving Post Processing Desktop?
Thanks in advance.

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