SAP ESS ABAP Service links not working
Hi Experts,
I am setting up SAP ESS EHP5 with EP 7.3. The overview page is working but nothing happens when clicking on the service links, and this info message is generated for each click:
Deprecated scope of type SERVERSESSION_AT_LEAST_ONE_APP_SCOPE is used! Please replace the usage of scopes with new mechanism based on "Cross application session communication API".
The permission for root folder and system connection includes Everyone with end user right.
We installed all required packages and components as below and assigned a copy of the composite role SAP_EMPLOYEE_ESS_WDA_1 to the testing user (with country-specific roles removed except for Canada).
Business Package for Employee Self-Service (WDA) 1.50
Business Package for Common Parts 1.51
SAP ESS 633
PCUI_GP 633
2. SAP ERP Core Components (SAP ECC) 6.0 with the following extensions:
Human Resources Extension (EA-HR) 605
We are running ERP6 with EHP5 and EP 7.3.
Any suggestion is appreciated.
<< moved by moderator - check out the list of other forums on top of portal forum >>
Links to other forums
Edited by: Anja Engelhardt on Jan 20, 2012 3:38 PM
check below once:-
Re: Reg:Portal ess and mss links not opening in portal 7.3
Portal services not visible
Downloading and deploy ESS and MSS - Portal - SCN Wiki
How to determine the correct component combination in ESS WD JAVA - ERP Human Capital Management - SCN Wiki
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============== MSG 1 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:52:54 PM
Event ID: 7053
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
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System.InvalidOperationException -- Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
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<html>
<head>
<title>Security Exception</title>
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Lucida Console";font-size: .9em}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
</style>
</head>
<body bgcolor="white">
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<h2> <i>Security Exception</i> </h2></span>
<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
<b> Description: </b>The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission please contact
your system administrator or change the application's trust level in the configuration file.
<br><br>
<b> Exception Details: </b>System.Security.SecurityException: That assembly does not allow partially trusted callers.<br><br>
<b>Source Error:</b> <br><br>
<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code>
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>
</td>
</tr>
</table>
<br>
<b>Stack Trace:</b> <br><br>
<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>
[SecurityException: That assembly does not allow partially trusted callers.]
ASP.global_asax..ctor() +0
</pre></code>
</td>
</tr>
</table>
<br>
<hr width=100% size=1 color=silver>
<b>Version Information:</b> Microsoft .NET Framework Version:2.0.50727.4214; ASP.NET Version:2.0.50727.4209
</font>
</body>
</html>
<!--
[SecurityException]: That assembly does not allow partially trusted callers.
at ASP.global_asax..ctor()
[TargetInvocationException]: Exception has been thrown by the target of an invocation.
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context)
at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext)
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at System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context)
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-->
Source
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at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_AdminApiTools()
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Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">7053</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:52:54.000Z" />
<EventRecordID>884368</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,
Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
System.InvalidOperationException -- Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
<html>
<head>
<title>Security Exception</title>
<style>
body {font-family:"Verdana";font-weight:normal;font-size: .7em;color:black;}
p {font-family:"Verdana";font-weight:normal;color:black;margin-top: -5px}
b {font-family:"Verdana";font-weight:bold;color:black;margin-top: -5px}
H1 { font-family:"Verdana";font-weight:normal;font-size:18pt;color:red }
H2 { font-family:"Verdana";font-weight:normal;font-size:14pt;color:maroon }
pre {font-family:"Lucida Console";font-size: .9em}
.marker {font-weight: bold; color: black;text-decoration: none;}
.version {color: gray;}
.error {margin-bottom: 10px;}
.expandable { text-decoration:underline; font-weight:bold; color:navy; cursor:hand; }
</style>
</head>
<body bgcolor="white">
<span><H1>Server Error in '/ApiRemoting30' Application.<hr width=100% size=1 color=silver></H1>
<h2> <i>Security Exception</i> </h2></span>
<font face="Arial, Helvetica, Geneva, SunSans-Regular, sans-serif ">
<b> Description: </b>The application attempted to perform an operation not allowed by the security policy. To grant this application the required permission
please contact your system administrator or change the application's trust level in the configuration file.
<br><br>
<b> Exception Details: </b>System.Security.SecurityException: That assembly does not allow partially trusted callers.<br><br>
<b>Source Error:</b> <br><br>
<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code>
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.</code>
</td>
</tr>
</table>
<br>
<b>Stack Trace:</b> <br><br>
<table width=100% bgcolor="#ffffcc">
<tr>
<td>
<code><pre>
[SecurityException: That assembly does not allow partially trusted callers.]
ASP.global_asax..ctor() +0
</pre></code>
</td>
</tr>
</table>
<br>
<hr width=100% size=1 color=silver>
<b>Version Information:</b> Microsoft .NET Framework Version:2.0.50727.4214; ASP.NET Version:2.0.50727.4209
</font>
</body>
</html>
<!--
[SecurityException]: That assembly does not allow partially trusted callers.
at ASP.global_asax..ctor()
[TargetInvocationException]: Exception has been thrown by the target of an invocation.
at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context)
at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext)
[HttpException]: Exception has been thrown by the target of an invocation.
at System.Web.HttpRuntime.FirstRequestInit(HttpContext context)
at System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
-->
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at Microsoft.UpdateServices.Administration.AdminProxy.CreateUpdateServer(Object[] args)
at Microsoft.UpdateServices.Administration.AdminProxy.GetUpdateServer()
at Microsoft.UpdateServices.UI.AdminApiAccess.AdminApiTools.GetUpdateServer()
at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_AdminApiTools()
at Microsoft.UpdateServices.UI.SnapIn.Wizards.OOBE.OOBEWizard.get_ServerState()
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</Event>
============== MSG 2 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:53:01 PM
Event ID: 13051
Task Category: 6
Level: Warning
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
No client computers have ever contacted the server.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">13051</EventID>
<Level>3</Level>
<Task>6</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
<EventRecordID>884373</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>No client computers have ever contacted the server.</Data>
</EventData>
</Event>
============== MSG 3 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:53:01 PM
Event ID: 12002
Task Category: 9
Level: Error
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
The Reporting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">12002</EventID>
<Level>2</Level>
<Task>9</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
<EventRecordID>884374</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>The Reporting Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 4 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:53:01 PM
Event ID: 12012
Task Category: 9
Level: Error
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
The API Remoting Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">12012</EventID>
<Level>2</Level>
<Task>9</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
<EventRecordID>884375</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>The API Remoting Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 5 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:53:01 PM
Event ID: 12032
Task Category: 9
Level: Error
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
The Server Synchronization Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">12032</EventID>
<Level>2</Level>
<Task>9</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
<EventRecordID>884376</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>The Server Synchronization Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 6 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:53:01 PM
Event ID: 12022
Task Category: 9
Level: Error
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
The Client Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">12022</EventID>
<Level>2</Level>
<Task>9</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
<EventRecordID>884377</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>The Client Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 7 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:53:01 PM
Event ID: 12042
Task Category: 9
Level: Error
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
The SimpleAuth Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">12042</EventID>
<Level>2</Level>
<Task>9</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
<EventRecordID>884378</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>The SimpleAuth Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 8 ==============
Log Name: Application
Source: Windows Server Update Services
Date: 9/21/2011 1:53:01 PM
Event ID: 12052
Task Category: 9
Level: Error
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
The DSS Authentication Web Service is not working.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">12052</EventID>
<Level>2</Level>
<Task>9</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:01.000Z" />
<EventRecordID>884379</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOAMIN.local</Computer>
<Security />
</System>
<EventData>
<Data>The DSS Authentication Web Service is not working.</Data>
</EventData>
</Event>
============== MSG 9 ==============
Log Name: Application
Source: ASP.NET 2.0.50727.0
Date: 9/21/2011 1:53:09 PM
Event ID: 1314
Task Category: Web Event
Level: Information
Keywords: Classic
User: N/A
Computer: APP-SVR.DOMAIN.local
Description:
Event code: 4010
Event message: An unhandled security exception has occurred.
Event time: 9/21/2011 1:53:09 PM
Event time (UTC): 9/21/2011 10:53:09 AM
Event ID: 11b96ca285fa46d2a05d38e2e9b168af
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820
Trust level: High
Application Virtual Path: /ApiRemoting30
Application Path: C:\Program Files\Update Services\WebServices\ApiRemoting30\
Machine name: APP-SVR
Process information:
Process ID: 8332
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Request information:
Request URL:
http://app-svr:8530/ApiRemoting30/WebService.asmx
Request path: /ApiRemoting30/WebService.asmx
User host address: 192.168.5.22
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 2.0.50727.0" />
<EventID Qualifiers="16384">1314</EventID>
<Level>4</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-21T10:53:09.000Z" />
<EventRecordID>884380</EventRecordID>
<Channel>Application</Channel>
<Computer>APP-SVR.DOMAIN.local</Computer>
<Security />
</System>
<EventData>
<Data>4010</Data>
<Data>An unhandled security exception has occurred.</Data>
<Data>9/21/2011 1:53:09 PM</Data>
<Data>9/21/2011 10:53:09 AM</Data>
<Data>11b96ca285fa46d2a05d38e2e9b168af</Data>
<Data>1</Data>
<Data>1</Data>
<Data>0</Data>
<Data>/LM/W3SVC/715372307/ROOT/ApiRemoting30-7-129610759889193820</Data>
<Data>High</Data>
<Data>/ApiRemoting30</Data>
<Data>C:\Program Files\Update Services\WebServices\ApiRemoting30\</Data>
<Data>APP-SVR</Data>
<Data>
</Data>
<Data>8332</Data>
<Data>w3wp.exe</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
<Data>http://app-svr:8530/ApiRemoting30/WebService.asmx</Data>
<Data>/ApiRemoting30/WebService.asmx</Data>
<Data>192.168.5.22</Data>
<Data>
</Data>
<Data>False</Data>
<Data>
</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
</EventData>
</Event>
Saleh RamadanSo, in reality, this issue has nothing at all to do with "it was working; now it is not", because you've destroyed all of the evidence that would exist in a "was working; now is not" scenario. What we really have here is a NEW installation that has failed.
So, from the perspective of a NEW installation that is not working...
Are there any other roles, features, services, or applications installed on this server?
Did you install the Web Server Role exactly as described in the documentation?
Did you install the WSUS Role exactly as described in the documentation?
Were there any other roles, features, services, or applications installed onto this server
after your original (working) installation of WSUS?
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2011)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com
Oh, well, I have red and followed the documentation exactly step-by-step on the technet library, and I can guarantee you nothing went wrong because this is not my first installation for it
When I told you about the old damaged installation and the new installation which is also failed and showed me the same symptoms as the old one, I was sure that nothing wrong with the WSUS itself, but rather it is something wrong with the environment
Answering to your above questions, the answer for all is that: that server is only used for WSUS, nothing more
Anyway, I have managed to restore the service thanks to your previous reply where you point to the CONFIG folder inside the NET framework folder, I checked the files in there, some were changed to the date I think has stopped the service, so I repaired the
NET framework 2, and restarted
It is working fine now and syncing with the update server
Saleh Ramadan -
12002 The Reporting Web Service is not working.
Hi :)
I have WSUS on Windows Server 2012 std. with Internal Database. Today I've installed 7 updates from patch tuesday and after restart I've got
error 12002 The Reporting Web Service is not working
I can see now that updatet clients can not report their status anymore :(
What's up ? Any suggestion ?
Best regards
NenadHi,
I would start by verifying that the /ReportingWebService resource is properly configured in IIS.
Correct configurations can be found in the WSUS Technical Reference Guide: IIS
Settings for WSUS 3.0 SP2 Web Services.
Also,Under ReportingWebService
Made sure all were set to disabled except for Anonymous Authentication
Anonymous Authentication Enabled
ASP .NET Impersonation Disabled
Basic Authentication Disabled
Forms Authentication Disabled
Windows Authentication Disabled
Regards,
Clarence
TechNet Subscriber Support
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Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
Add new document link not working in upgraded sharepoint 2013?
Hello there,
Upgraded SharePoint team sites from 2010 to 2013. add new document link not working for shared document in upgraded sharepoint 2013?. it is specially not working on machine where Office web apps set up with this sharePoint server and it
is working fine with environment Office web apps not configured with Sharepoint.
Looking resoluion /suggestion, thanks in advance.
Regards,
SushilHi Sushil,
According to your description, my understanding is that the add new document link was not working on machine where Office web apps set up with this SharePoint server after you upgraded SharePoint team sites
from 2010 to 2013.
For your issue, it can be caused by integrating Office Web Apps with upgraded SharePoint Site.
Firstly please make sure claims-based authentication is used by the SharePoint web application that is used to create the new document. Only web applications that use claims-based authentication can open
files in Office Web Apps. To determine the authentication provider for a web application, follow these steps:
1.In SharePoint 2013 Central Administration, click Manage web applications.
2.Select the web application that you want to check, and click Authentication Providers on the ribbon.
The authentication provider must be displayed as Claims Based Authentication for Office Web Apps to work correctly with the web application. To resolve this issue, you can delete the web application and recreate
it using claims-based authentication, or you can change the authentication method of the web application.
Secondly, make sure the WOPI zones match on the SharePoint 2013 and the Office Web Apps Server farm.
To do this, run the following command on the SharePoint Server:
Get-SPWopiZone
The result will be one of the following:.
internal-https
internal-http
external-https
external-http
Next, run the following command on the SharePoint Server.
Get-SPWOPIBinding
In the output, look for WopiZone: zone. If the results from Get-SPWopiZone don’t match the zone that is returned by Get-SPWOPIBinding, run the Set-SPWOPIZone -Zone cmdlet on the SharePoint Server to change
the WOPI zone to match the result from Get-SPWOPIBinding.
If not work, you can try to disconnect SharePoint 2013 from Office Web Apps Server and re-configure Office Web Apps for SharePoint 2013.
For more information, please refer to the article:
http://technet.microsoft.com/en-us/library/ff431687(v=office.15).aspx
Best Regards,
Eric
Eric Tao
TechNet Community Support -
Windows update cannot run because service is not working.
Thinkpad E545, Windows 7 (64 bit) Professional. When I attempt to run Windows Update I get the message "Windows update cannot currently check for updates because the service is not working." Microsoft Fix-It does not help. I found a YouTube posted by Richard Lloyd and followed the steps: the Windows Update service is running, the Background service is running. Several web sources including Microsoft point to an Intel RST driver. I downloaded this driver g1io15ww.exe and ran the file, but still no joy. A solution would be welcome, and Happy Thanksgiving. -- Alan
Hello and welcome,
Your laptop is AMD-based (IIRC) so an Intel driver isn't going to help.
If the update issue is caused by the AHCI driver incorrectly reporting physical sector size (that's what those IRST reports are about) it might be fixed by installing the correct AHCI driver for your laptop:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-edge-laptops/thinkpad-edge-e5...
There are other reasons for Win update failures, so this isn't a sure thing. Worth a try, maybe. I've personally only seen this issue with Intel hardware.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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