SAP Fax

Hi All, 
I'm having an issue where we are unable to fax statements through SAP, ECC 6.0. In testing, we were able to fax successfully in our Dev and Qas environment. Here is the job log: 
09/03/2009 16:11:29 Job started 
09/03/2009 16:11:29 Step 001 started (program ZFIFRM_MATW_AR_SUMMARY, variant &0000000000004, user ID EGARCIA) 
09/03/2009 16:11:32 9,417 periodic account statements were requested 
09/03/2009 16:11:33 9,417 correspondence requests were selected 
09/03/2009 16:11:40 Error!! No email address exists for customer 1000858 
09/03/2009 16:11:40 Error!! No email address exists for customer 1001506 
09/03/2009 16:11:40 Error!! No email address exists for customer 1002360 
09/03/2009 16:11:40 Error!! No email address exists for customer 1003945 
09/03/2009 16:11:41 Error!! No email address exists for customer 1003948 
09/03/2009 16:11:41 Error!! No email address exists for customer 10000501 
09/03/2009 16:11:41 Error!! No email address exists for customer 10000508 
09/03/2009 16:11:42 Error!! No email address exists for customer 10000513 
09/03/2009 16:11:42 Error!! No email address exists for customer 10000514 
09/03/2009 16:11:42 Error!! No email address exists for customer 10000515 
09/03/2009 16:11:42 Error!! No email address exists for customer 10000517 
09/03/2009 16:11:42 Error!! No email address exists for customer 10000524 
09/03/2009 16:11:43 TEMSE_OPEN o.k. for SPOOL0000011287 
09/03/2009 16:11:44 PDF data of length 12073 created 
09/03/2009 16:11:48 Start send process ZFIFRM_MATW_AR_SUMMARY on server MISAPPRD in client 200. 
09/03/2009 16:11:48 Starting send process locally: Package 1 number: 1 
09/03/2009 16:11:49 Package 1 processed; duration: 1s; 1 requests sent 
09/03/2009 16:11:49 End of send process ZFIFRM_MATW_AR_SUMMARY. Number of selected objects: 1 
09/03/2009 16:11:49 Email Successfully Sent 
09/03/2009 16:11:49 Email Successfully Sent 
09/03/2009 16:11:49 Error!! No email address exists for customer 10000532 
09/03/2009 16:11:49 Error!! No email address exists for customer 10000540 
09/03/2009 16:11:50 Error!! No email address exists for customer 10000547 
09/03/2009 16:11:50 Error!! No email address exists for customer 10000552 
09/03/2009 16:11:50 Error!! No email address exists for customer 10000563 
09/03/2009 16:11:50 Error!! No email address exists for customer 10000567 
09/03/2009 16:11:50 Cannot Read Spool with Title AR Summary EMAIL-0010000570-20090903-161150. Please check that it exist in SP02 
09/03/2009 16:11:50 Job cancelled after system exception ERROR_MESSAGE

Seems like you have 2 issues... first seems like your customer master data is missing info, second, check TEMSE for problems with the spool and do a consistency check.
Regards
Juan

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Hi Anirban
>>>So what you are saying it will be a typically file/R3- xi - http scenario??
this is just one of the ways
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Time for a little give-back from me....
Having just worked on this same issue and not finding a solution from SDN (which was unusual) I thought I'd better let you know what I have found..
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FORM send_fax using my_company_name TYPE name1_gp.
DATA: ls_object_hd TYPE sood1,
        ls_receivers TYPE soos1,
        lt_receivers TYPE STANDARD TABLE OF soos1,
        l_lines      TYPE i,
        ls_sadrfd    TYPE sadrfd.
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      receivers        = lt_receivers
    EXCEPTIONS
      OTHERS           = 01.
The function doesn't commit so we must
do it if successful.
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You can't just set it up as a fax... you need a fax server in order to send faxes (I.E. Rightfax)... basically the way it works is that you create a node in SCOT for faxes and send the data to the fax server via SMTP and the fax server deliver the fax to your hardware.
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Hi Anirban
>>>So what you are saying it will be a typically file/R3- xi - http scenario??
this is just one of the ways
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(but sending only standard SAP documents)
my company always used a standard SAP fax server
(many companies provide such faxes)
so the integration is very easy (like printing)
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