SAP GRC AC 5.3 RAR Background jobs are cancelled

Hi Experts,
we have newly implemented theS AP GRC AC 5.3 RAR  Help me in troubleshooting the Background jobs cancellation in SAP GRC AC5.3 RAR.. we have reported this issue to customersupport they asked us to upgrade the front end  patch level to Sp15, even we upgraded still i have the same problem.. later we upgraded the backend patch  according to the SAP Note. still the problem is not resolved.
Latest recommendation they are asking us to uninstall the SMD agent.. and also my java control.exe is showing yellow color
help me how to resolve the issue.??
Edited by: n.s.k mohan on May 10, 2011 6:21 AM

Hi,
Could you please first change RAR log settings to Java logger then take a restart of the system. After that log for your background will start coming in RAR. Then schedule the job if it fails then paste background job log here.
Also, in future, please raise GRC related issue in GRC forum so that you can get more replies.
Thanks
Sunny

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