SAP GUI only black after Upgrade

Hi
I upgraded from 7.10 to 7.2. After the upgrade I only get a black sceen where the SAP GUI should be. I can only see some text and when I'm in a text box I just see a red squere representing the input area.
I have tried to uninstall the gui and install it again. But it did not work.
Is there any things that I need to reset?
Daniel

My 2 cents...
I have actually seen this on a Windows 7 machine running 7.10 sp16 and 7.20. My initial thoughts were that it was a resource issue not displaying the graphics but the machines I have encountered this on were far from low end. I actually changed the theme from the SAP signature design to Enjoy and the black screen/icons, etc went away. It came back when we reverted to the signature design. My logs look in order and nothing glaring at me that there was an issue. Luckily those affected prefer the previous look over the Signature Design. I have heard of no other issues from those machines with SAP GUI since then. (about a month or more now) I am holding out that perhaps something in the next patch for 7.20 may "fix" this which I intend to check just out of curiousity.
Good luck!
Regards,
Zecher

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SAP GUI for Windows 7.30 (Compilation 3)
Component ID: 1460620d-c8bc-44c2-86ec-e632e0986b01
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16:25:13 NwSapsAtlC 1E Failed to run script:
                              ----+----1----+----2----+----3----+----4----+----5----+----6----+----7----+----8
                           1: NwEngine.Context.Log.Write "Script-action: Checking reboot condition."
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                           3:             If NwEngine.Context.Reboot = 1 Then
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                           6:                     NwEngine.Context.Log.WriteWarning "Script-action: Reboot suppressed by the user. NwEngine.Context.Reboot = " & NwEngine.Context.Reboot
                           7:                 ElseIf NwEngine.Context.Args("DelayReboot") <> "" Then
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                           9:                     NwEngine.Context.Log.WriteWarning "Script-action: Reboot delayed by the user. NwEngine.Context.Reboot = " & NwEngine.Context.Reboot
                          10:                 Else
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                          13:                 End If
                          14:             End If
                              ----+----1----+----2----+----3----+----4----+----5----+----6----+----7----+----8
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Every new client with the SAP GUI 7.30 PL8 assigned or the re-installation of it, and every first installation of the package on a client without SAP GUI leads to the mentioned issue - package gets installed with the mentioned error, afterwards the uninstallation gets started by our environment and finally the installation gets done with the second try. This is not a practicable method for our support staff.
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Thanks in advance!
Best regards
Christian

Hello Christian,
For older releases of the SAP GUI client a good approach is to create package for uninstalling old SAP GUI. Depending on the state of the old SAP GUI's you're upgrading those may not be "clean" enough to warrant upgrading in place.
The older GUI's have component's no longer provided with the newer releases so most recommendations are to uninstall completely an do a fresh installation.
I credit Matt Fraser for this information and suggest reading his documentation. The last 4 articles are germane to you're situation. I hope this helps you.
http://scn.sap.com/thread/3620515
http://scn.sap.com/docs/DOC-55477
http://scn.sap.com/docs/DOC-55574
http://scn.sap.com/docs/DOC-55575
http://scn.sap.com/docs/DOC-55633
http://scn.sap.com/docs/DOC-55634
http://scn.sap.com/docs/DOC-55674
Cheers,
Dan Mead

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