SAP Inbox message change

Hi,
When people get to their workflow inbox, then message "Waiting for updates" shows. But it is very small and most of the Users don't see it and get out of the Inbox.
Our so many Users reported this problem and want this message to make more clear and big/bold.
Please suggest, how can I do it, I mean where I can make the changes? Is it possible through configuration or java code need to be changed?
Thanks in Advance.
-Vikas

Hi,
Changes wont take effect. this is because UWL is a WebDynPro iview but not a JSP iview, which you can identify based on its look and feel and on the message display format. Any ways, just go through the below document which shows how add a custom coloms to UWL...
/message/7596382#7596382 [original link is broken]
Though this link is not answered you can get some info from here.
below are the docs and link specified...
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/70f43b13-284f-2a10-5898-93fe3dc004b4
http://help.sap.com/saphelp_nw04s/helpdata/en/d2/69c045994448adad27d36c4154fe74/frameset.htm
Regards,
SrinivaS

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Hello All,
This is my actual requirement:
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My requirement is to bring out sales order number, Sales order value, Ship to party name, Reason for Credit block (Like Oldest open item, dynamic check etc) etc in this SAP inbox message.
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did u checked tcode NACE--->processing routines -->program + form names.
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Hi,
We are in SMR7.0 Sp7.
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Hello Experts,
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Hi,
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to have all SAP inbox messages into lotus notes inbox you have to sync the same with the use of connectors rather than resending them
check out this link
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Thanks!!
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Hello,
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SAP Inbox mail message

Dear all,
I am configuring static check with just warning message "Static credit check: credit limit exceeded" for information to credit rep & credit manager & no block at any level as per requirement initially (and delivery block after three months-later activity).this message that the credit limit has been exceeded should go to SAP Inbox of credit representative & a credit manager.
Earlier the message was going to their SAP Inbox while testing but at that time i had configured static check with delivery block & used the routine 9 'credit check block' with source text
'Requirement: Sales order is blocked due to credit'
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Now since i am not using routine 9 (because the sales order is not blocked at any level), shall i create a new routine with my abaper to allow me to send a mail message if credit limit has been exceeded or some standard routine is available for the same.
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regards
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Hello Vikas,
Yes, you need to create your own routine for that.
In Standard there exist only routines 9 and 10 for that purpose.
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Sending ALV output to the SAP Inbox.

Hi
I'm using SAP report <b>sendlist_bcs</b> for sending report output to the SAP inbox but attachment is not getting delivered.
Can anybody help to resolve the issue...
My report is:
*& Report ZTTEST_SAGAR
REPORT ZTTEST_SAGAR.
*& Report SENDLIST_BCS
*& Sample report from note 190669 for sending lists via SAPconnect
*& using the BCS interface
*& Note:
*& 1. Set a commit work statement after the sending
*& 2. Give binary data of type x not type c to send module, i.e.
*&     use structure solix instead of soli and give it to tables
*&     parameter contents_hex instead of contents_bin
*&     Do this by filling contents_hex directly from the module
*&     table_compress. In case of reading the data from spool, convert
*&     to solix using so_solitab_to_solixtab
*& 3. Don't calculate document size. It is done internally
*report sendlist_bcs no standard page heading message-id so.
selection-screen begin of block mode with frame title text-001.
parameters: submit radiobutton group mode default 'X'.
parameters: write radiobutton group mode .
parameters: spool radiobutton group mode.
selection-screen end of block mode.
global data
data g_list_content type solix_tab.
data g_text_content type soli_tab.
data sysid(10) TYPE C.
*---- start-of-selection -
start-of-selection.
perform create_text_content changing g_text_content.
perform create_list_content changing g_list_content.
perform send using g_text_content
                     g_list_content.
a commit work has to be set somewhere after the sending!
commit work.
Form routines                                                        *
*&      Form create_list_content
form create_list_content changing list_content type solix_tab.
1st possibility - use "submit <report> exporting list to memory"
if submit = 'X'.
    perform use_submit changing list_content.
endif.
2nd possibility - create a new list within this report.
if write = 'X'.
    perform write_a_list changing list_content.
endif.
3rd possibility - get list from spool
if spool = 'X'.
    perform get_list_from_spool changing list_content.
endif.
endform.                                         "create_list_content
*&      Form create_text_content
form create_text_content changing text_content type soli_tab.
append 'This is the first line' to text_content.         "#EC NOTEXT
append 'This is the second line' to text_content.         "#EC NOTEXT
convert the content from RAW to TXT
call function 'SO_RAW_TO_RTF'
    tables
      objcont_old = text_content
      objcont_new = text_content
    exceptions
      others      = 0.
endform.                                         "create_text_content
*&      Form SEND
form send using text_content type soli_tab
                list_content type solix_tab.
data send_request       type ref to cl_bcs.
data text               type bcsy_text.
data document           type ref to cl_document_bcs.
data recipient          type ref to if_recipient_bcs.
data bcs_exception      type ref to cx_bcs.
data sent_to_all        type os_boolean.
try.
    create the send request
      send_request = cl_bcs=>create_persistent( ).
    create the document with attachments
    main document
      append 'Hi,' to text.
      append 'attached you will find the list.' to text.
      document = cl_document_bcs=>create_document(
                                i_type    = 'RAW'
                                i_text    = text
                                i_subject = 'ABAPlist' ).
    add text attachment to document
      document->add_attachment( i_attachment_type    = 'TXT'
                                i_attachment_subject = text-002
                                i_att_content_text   = text_content ).
    add list attachment to document
      document->add_attachment( i_attachment_type    = 'ALI'
                                i_attachment_subject = text-003
                                i_att_content_hex    = list_content ).
    add document to send request
      send_request->set_document( document ).
      sysid = sy-sysid.
      data : uname type ad_uname.
      uname = 'USTZZSKAZI'.
    create recipient and add to send request
      recipient = cl_cam_address_bcs=>CREATE_RML_ADDRESS( i_syst     = sysid
                                                          i_client   = sy-mandt
                                                          i_username = uname ).
      send_request->add_recipient( i_recipient = recipient ).
    send
      sent_to_all = send_request->send( i_with_error_screen = 'X' ).
      if sent_to_all = 'X'.
       message s022.
      endif.
    catch cx_bcs into bcs_exception.
     message e865 with bcs_exception->error_type.
endtry.
endform.                    "send
*&      Form USE_SUBMIT
form use_submit changing contents_hex type solix_tab.
data listobject type table of abaplist.
get the list object by calling the list in another report
F1 on submit gives more information
submit balvsd03 exporting list to memory and return.
import the list from memory and store it in table listobject
call function 'LIST_FROM_MEMORY'
    tables
      listobject = listobject
    exceptions
      not_found = 1
      others     = 2.
if sy-subrc <> 0.
   message e105 with 'LIST_FROM_MEMORY'.
endif.
free memory
call function 'LIST_FREE_MEMORY'
    tables
      listobject = listobject
    exceptions
      others     = 1.
if sy-subrc <> 0.
   message e105 with 'LIST_FREE_MEMORY'.
endif.
it's always necessary to compress the table.
SAPconnect will decompress it
call function 'TABLE_COMPRESS'                            "#EC *
    tables
      in             = listobject
      out            = contents_hex
    exceptions
      compress_error = 1
      others         = 2.
if sy-subrc <> 0.
   message e105 with 'TABLE_COMPRESS'.
endif.
endform.                               " USE_SUBMIT
*&      Form WRITE_A_LIST
form write_a_list changing contents_hex type solix_tab.
data listobject type table of abaplist.
perform write_list.
Save the list and store table listobject
call function 'SAVE_LIST'
    exporting
      list_index         = sy-lsind
    tables
      listobject         = listobject
    exceptions
      list_index_invalid = 1.
if sy-subrc = 1.
   message e105 with 'SAVE_LIST'.
endif.
It's always necessary to compress the table
SAPconnect will decompress it
call function 'TABLE_COMPRESS'                            "#EC *
    tables
      in             = listobject
      out            = contents_hex
    exceptions
      compress_error = 1
      others         = 2.
if sy-subrc <> 0.
   message e105 with 'TABLE_COMPRESS'.
endif.
endform.                               " WRITE_A_LIST
*&      Form GET_LIST_FROM_SPOOL
form get_list_from_spool changing contents_hex type solix_tab.
data spool_number     type rspoid.
data contents_bin     type soli_tab.
data print_parameters type pri_params.
data valid            type c.
write a list into spool
call function 'GET_PRINT_PARAMETERS'
    importing
      out_parameters         = print_parameters
      valid                  = valid
    exceptions
      archive_info_not_found = 1
      invalid_print_params   = 2
      invalid_archive_params = 3
      others                 = 4.
if sy-subrc <> 0.
   message e105 with 'GET_PRINT_PARAMETERS'.
elseif valid is initial.
    return.
endif.
new-page print on parameters print_parameters no dialog.
perform write_list.
new-page print off.
spool_number = sy-spono.
you can also send OTF documents from spool with this function
module. The importing parameter real_type gives you the doc type
that you have to give to the send interface. The parameter is not
used here
call function 'RSPO_RETURN_SPOOLJOB'
    exporting
      rqident              = spool_number
    tables
      buffer               = contents_bin
    exceptions
      no_such_job          = 1
      job_contains_no_data = 2
      selection_empty      = 3
      no_permission        = 4
      can_not_access       = 5
      read_error           = 6
      type_no_match        = 7
      others               = 8.
if sy-subrc <> 0.
   message e105 with 'RSPO_RETURN_SPOOLJOB'.
endif.
convert to hex table
call function 'SO_SOLITAB_TO_SOLIXTAB'
    exporting
      ip_solitab = contents_bin
    importing
      ep_solixtab = contents_hex.
endform.                               " GET_LIST_FROM_SPOOL
*&      Form WRITE_LIST
form write_list.
data lt_scarr type table of scarr.
data carr type scarr.
select * from scarr into table lt_scarr.
format color = 1.
uline at /1(46).
write: / sy-vline,
         'CARRID',   10 sy-vline,
         'CARRNAME', 35 sy-vline,
         'CURRCODE', 46 sy-vline.
format color = 2.
uline at /1(46).
loop at lt_scarr into carr.
    write: / sy-vline,
           carr-carrid,   10 sy-vline,
           carr-carrname, 35 sy-vline,
           carr-currcode, 46 sy-vline.
endloop.
uline at /1(46).
new-line.
endform.                               " WRITE_LIST
Thanks,
sagar

hi Sagar
'SO_NEW_DOCUMENT_ATT_SEND_API1' function module for that.
Example::::
Data Declaration
data pdf like tline occurs 0.
data : objbin like solisti1   occurs 0 with header line.
Data: docdata    like sodocchgi1,
      objpack    like sopcklsti1 occurs 1 with header line,
      objhead    like solisti1   occurs 1 with header line,
      objtxt     like solisti1   occurs 10 with header line,
       objbin     like solisti1   occurs 10 with header line,
      objhex     like solix      occurs 10 with header line,
      reclist    type table of SOMLRECI1   with header line.
Data: listobject like abaplist   occurs 1 with header line.
data : objhex2 like objhex occurs 0 with header line.
Data: tab_lines type i,
      doc_size   type i,
      att_type   like SOODK-OBJTP.
data: ls_drao like drao occurs 0,
     i_data like drao-orblk occurs 0,
      ls_doc_file like dms_doc_file,
      ls_draw like draw.
data: begin of i_data occurs 0,
      orbkl like drao-orbkl,
       orblk like drao-orblk,
      end of i_data.
data: w_data like i_data,
     w_data2 type drao-orbkl,
      wa_drao type drao.
DATA: t_error(1) type c.
DATA: t_return like BAPIRET2.
*ls_draw-mandt = '200'.
ls_draw-dokar = 'GPO'.
ls_draw-doknr = 'Z10'.
ls_draw-dokvr = '00'.
ls_draw-doktl = '000'.
ls_draw-dttrg = 'SAP-SYSTEM'.
ls_draw-dAPPL = 'DOC'.
ls_doc_file-fileno = '1'.
ls_doc_file-dttrg = 'SAP-SYSTEM'.
*Debug the cv03n transaction to see how the FMs are used
CALL FUNCTION 'CV120_DOC_CHECKOUT_TO_TABLE'
EXPORTING
PS_COUT_DEF       =
    ps_doc_file       =   ls_doc_file
    ps_draw           =   LS_DRAW
tables
PT_DRAZ           =
    ptx_content       =    ls_drao
PTX_DRAOZ         =
EXCEPTIONS
   ERROR             = 1
   OTHERS            = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
          WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
loop at ls_drao into wa_drao.
move: wa_drao-orblk to w_data-orblk.
append w_data to i_data.
endloop.
OBJPACK-HEAD_START = 1.
DESCRIBE TABLE i_data LINES TAB_LINES.
CALL FUNCTION 'ZOUTPUT_X_TABLESIZE_CHG'
EXPORTING
IV_APPEND          = ' '
   IV_BYTE_MODE       = 'X'
IV_STRING          =
IV_XSTRING         =
IMPORTING
EV_SIZE            =
EV_LINES           =
EV_STRING          =
EV_XSTRING         =
TABLES
   IT_DATA            = i_data
   ET_DATA            = objhex
EXCEPTIONS
   NOENTRIES          = 1
   OTHERS             = 2
IF SY-SUBRC <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
          WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
loop at objhex.
move-corresponding objhex to objhex2.
append objhex2.
endloop.
docdata-obj_name = 'TEST_ALI'.
docdata-obj_descr = 'Test including ALI/HTML Attachment'.
Main Text
objtxt = 'Test Document.'.
append objtxt.
objtxt = 'You will find an ALI/HTML attachment '.
append objtxt.
objtxt = 'Have a nice day.'.
append objtxt.
Write Packing List (Main)
describe table objtxt lines tab_lines.
read     table objtxt index tab_lines.
docdata-doc_size = ( tab_lines - 1 ) * 255 + strlen( objtxt ).
clear objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num   = 0.
objpack-body_start = 1.
objpack-body_num   = tab_lines.
objpack-doc_type   = 'TXT'.
append objpack.
Create Message Attachment
Write Packing List (Attachment)
att_type = 'PDF'.
describe table objhex lines tab_lines.
read     table objhex index tab_lines.
objpack-doc_size = ( tab_lines ) * 255 ."+ strlen( i_data ).
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num   = 0.
objpack-body_start = 1.
objpack-body_num   = tab_lines.
objpack-doc_type   = att_type.
objpack-obj_name   = 'ATTACHMENT1'.
objpack-obj_descr = 'Attached Document1'.
append objpack.
Second attachment
loop at objhex.
move-corresponding objhex to objhex2.
append objhex2.
endloop.
*att_type = 'DOC'.
*describe table objhex lines tab_lines.
*read     table objhex index tab_lines.
*objpack-doc_size = ( tab_lines ) * 255 ."+ strlen( i_data ).
*objpack-transf_bin = 'X'.
*objpack-head_start = 1.
*objpack-head_num   = 0.
*objpack-body_start = 1.
*objpack-body_num   = tab_lines.
*objpack-doc_type   = att_type.
*objpack-obj_name   = 'ATTACHMENT2'.
*objpack-obj_descr = 'Attached Document2'.
*append objpack.
Third attachment
*loop at objhex.
move-corresponding objhex to objhex2.
append objhex2.
*endloop.
*att_type = 'PDF'.
*describe table objhex lines tab_lines.
*read     table objhex index tab_lines.
*objpack-doc_size = ( tab_lines ) * 255 ."+ strlen( i_data ).
*objpack-transf_bin = 'X'.
*objpack-head_start = 1.
*objpack-head_num   = 0.
*objpack-body_start = 1.
*objpack-body_num   = tab_lines.
*objpack-doc_type   = att_type.
*objpack-obj_name   = 'ATTACHMENT3'.
*objpack-obj_descr = 'Attached Document3'.
*append objpack.
Create receiver list
data: reclist1 type sadrfd .
reclist1-rec_fax = '650-467-2890'.
reclist1-REC_STATE = 'US'.
append reclist1.
*read table reclist1 index 1.
move reclist1(30) to reclist-receiver(30).
move reclist1346(3) to reclist-receiver346(3).
*reclist-receiver = reclist1."'US16503457900'.
*move reclist1-rec_fax to reclist-receiver.
*reclist-receiver = 'US16502796630'. "'+1 (16502796999)'.
reclist-REC_type = 'F'.
*reclist-country = 'US'.
*reclist-COM_TYPE = 'TELFAX'.
*reclist-fax = 'US1650-279-6630'.
append reclist.
*reclist-receiver = sy-uname.                "<-- change internal user
*reclist-rec_type = 'B'.
*append reclist.
Send Message
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
    document_data                     = docdata
     PUT_IN_OUTBOX                     = 'X'
     COMMIT_WORK                       = 'X'     "used from rel.6.10
IMPORTING
    SENT_TO_ALL                        =
    NEW_OBJECT_ID                     =
tables
    packing_list                      = objpack
    OBJECT_HEADER                     = objhead
    CONTENTS_BIN                      = objbin
    CONTENTS_TXT                      = objtxt
     CONTENTS_HEX                      = objhex
    OBJECT_PARA                        =
    OBJECT_PARB                        =
    receivers                         = reclist
   EXCEPTIONS
     TOO_MANY_RECEIVERS               = 1
     DOCUMENT_NOT_SENT                = 2
     DOCUMENT_TYPE_NOT_EXIST          = 3
     OPERATION_NO_AUTHORIZATION       = 4
     PARAMETER_ERROR                  = 5
     X_ERROR                           = 6
     ENQUEUE_ERROR                     = 7
     OTHERS                            = 8
IF sy-subrc <> 0.
message ID 'SO' TYPE 'S' NUMBER '023'
          with docdata-obj_name.
ENDIF.
**Please reward suitable points***
With Regards
Navin Khedikar

SAP Inbox - Sending to external address

HI,
I'm sending a message from SAP Inbox via SBWP to a user ID. In SOST the status of the message stays RED indicating it did not go through. I have two users who are not receiving and one that is receiving. The one that is receiving in SOST has status of green indicating that the message went through. All three users have the same attributes in the email address field in SU01.
Any ideas why this is happening? Since there are no difference in the setup of all three users why is one receiving and the other not receiving?
Below is the error Iu2019m getting for the two user IDs not receiving.
Internal error: Recipient address not found. Return code:80
-Wes

Hi Wes and company!
Also notes 997428 and 1233095 could apply here.
In case the issue is that there is an missing or wrong entry in the address management tables (table ADR6), as Ganesh pointed out, it is possible to trigger a recipient change in SOST by setting the parameter SOST_REC_CHANGE to 'X' in table SXPARAMS as described in note 685164.
Find the general parameters (table SXPARAMS) in transaction SOST -> Utilities -> General Parameters.
Afterwards you will get a popup where you can decide to change the recipient before you resend a document from SOST. Here you decide to change the recipient before sending and enter the same e-mail address before. Now the address should be properly created.
Cheers!
-Jesú

SAP Inbox navigation

Hi All
I have a question in my client about SAP inbox.
Can we direct a workitem to a custom folder in SAP inbox? We have a situation that the approver gets a workitem to his inbox for approvel. If the approver approves it then fine else if the approver rejects it the user should get same workitem regenerated after sometime. To differentiate the regenerated workitem they need that workitem to appear on the custom folder. Is it possible?
If yes, then how do i creat a custom folder and how i can forward the workitem to the custom folder?
If no, what is the way it is possible?
Is there any alternative like i can differentiate by the workitem text?....is yes how do i change the workitem text at runtime?
Suggesions please
Thanks
Shree

Shree,
Usually, if the Approved rejects a workitem he wants to convey a message to the person who created or any reason of rejection. By that, if the workitem is rejected and fixed the next time and sent again for approval.
The above process can be fulfilled by creating a custom method with the below code and use it at the Reject
outcome.
BEGIN_METHOD ENTERDESCIPTION CHANGING CONTAINER.
DATA:
      REJECTREASON TYPE TXW_NOTE-LINE OCCURS 0.
CALL FUNCTION 'TXW_TEXTNOTE_EDIT'
   EXPORTING
      EDIT_MODE       = 'X'
   TABLES
      T_TXWNOTE       = REJECTREASON.
SWC_SET_TABLE CONTAINER 'RejectReason' REJECTREASON.
END_METHOD.
After approver providing the description at the first time, you need to import into workflow and if you want to send the same workitem again to the same person. Add this as parameter to your workitem text.
For the first time the workitem text with the RejectReason parameter will be empty and nothing will be displayed. At the second time, the Reject Reason will be populated as entered by the approver earlier.
For sending the workitem multiple time, you must use loop statement.
Hope, this helps you and usually it is best way to track how many times it got rejected.
Coming about redirecting same workitem, may not be possible as it is from the same Task and even all other parameters may be the same.
Sudhir.

SAP System Message: Syntx error or generation error in a screen

dear sap basis gurus,
i am currently having problems signing on to our DEV server. i get this error message:
<SID>: SAP System Message
Syntx error or generation error in a screen.
it won't let me log on.
there were no changes made on the server (i.e., profile parameters) lately. it was working really fine after our support package level upgrade about 5 months ago.
have you encountered this problem before? please help me as there we have two imminent go-lives.
thank you very much in advance.
best regards,
albert

hello nick, ashok,
thank you very much for your responses.
i have already resolved this issue by just freeing up some space from our disks. not one of them was full though.
i hope i would no longer encounter the error message.
again, thank you.
best regards,
albert

Service desk settings, automatic email status message change

Hi,
I'm working at Solution Manager 7.0 SP16. I've configured and working Service Desk scenario and it works. Now I'm trying configure automatic email at status change of messages, but It doesn't work
I'm following spro transaction, and SAP Note 691393. I am configuring Service Desk Specific Scenario Settings -> Automatic Email at status change.
I've checked:
- SCOT is correctly configured and working OK.
- Business partners emails are mantained.
I made the configuration suggested as described SAP Note 691303 SAP Tutor. Following SAP Tutor I go to transaction sppfcadm->select crm_order->botton "define action profile and actions"->Action Profile(left view) and SLFN0001_ADVANCED(right view)->mode change->new entry...   I follow the next slides at SAP Tutor.
At the end, when I check results, I go to the support message (transaction crm_dno_monitor) to edit-> Fast Entry->service process->status->In process and I press button save. So I go to Transaction data->Actions but any about the send mail action
Please could you help me??
Thanks and Regards
Raul Aguilar

Hi Mahantesh,
The settings that I've defined at the start condition are:
Transaction sppfcadm->select CRM_ORDER->button "Condition Configuration"->button technical names on->select action AI_SDK_STANDARD(double click)->change edit mode->right frame button create and select the new condition "Send an email to the author when status of message changes"->start condition tab->button edit condition->Name: Zsend_email->Condition definition:User status->Operators "="->constant "status profile"->SLFN0001 "Service Desk Status header"->Status E0002 "In process"->boton transfer condition->save button. At the end I have:
&CRM Service Process.User    =
Status&                                  E0002SLFN0001
I create a new support message (help->create support message) -> transaction crm_dno_monitor->open the support message just created->button change->fast entry->service process-> status->In process->button save
In order to test I go to Transaction data->Actions:
I've a line: wth a red circle, Action="send an email to author when status of message has changed" and start condition:
&CRM Service Process.User      =
Status&                                    E0002SLFC0001
Please could you help me?
Thanks and regards
Raul

Cannot delete messages from inbox, cannot move messages out of inbox, message do not copy to "sent" or "draft"

The following problems occur:
- cannot delete messages,
- cannot move messages out of inbox,
- messages do not copy "sent"
- messages cannot be saved to "draft"
This applies to imap and to gmail accounts.
The following has not helped:
- compact trash and other folder
- deinstall and reinstall TB 31.4.
- archive profile with mozbackup and replace profile from archive after reinstall of TB.
- deinstall and reinstall TB 31.3 downgraded
- delete all folders and files with "trash*" in the file name (all IMAP)
- delete all files of 1 mail account completely in the TB profile and resync from server (IMAP)
This might coincide with these system changes:
- upgrade to TB 31.4.
- some of these email accounts were installed on ios8 iphone.
Not sure if the problems had already started before these 2 occurrences.
Any help is appreciated to solve this.
Thanks!
fashi

What type of mail account is this (POP, IMAP, .Mac)? If POP, what are your Preferences > Accounts > Advanced > Remove copy from server settings?
You may be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time), but you should remove them from the server first if they’re still there.
Does this account allow web access? If not, you may find the Account Info window useful to solve this problem — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window.

SAP Inbox message change

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