SAP Instances on Solution Manager

Hi Gurus
I would like to find out on where on the Solution Manager do you maintain SAP Instances and how this is done?
Regards
Khuselwa Mabandla

Hi
What I am trying to do is to setup business process management, on the monitoring type "Dialog Monitoring" which monitors my transactions, the system requires me to select SAP Instances, which I think are my servers that I need to setup to tell the system on exactly what I want to monitor..
Regards
Khuselwa

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Pagefile for SAP Erp2005 and Solution Manager 4.0

Hi all,
I've installed SAP ERP2005 and Solution Manager 4.0 on the same server with Windows 2003 Standard 32bit.
The RAM on this server is 3325MB.
How many paging file I must configure???
At the moment I configured the pagefile size as defined in the installation guide:
1 RAM + 8GB that is 12285MB.
Is it correct????
For both instance I set the PHYS_MEM parameter to 2328 (70% of the RAM)...is it correct??
P.S. How to calculate the [BE] parameters??
[BE] = maximum possible number of user calculated from the size of physical main memory
Thanks in advanced
Moreno

I agree with Yaroslav,
you should NOT set those values:
em/initial_size_MB |----    [PM] |----    [PM]   |Mbyte     |
|---    em/max_size_MB |---    20000 |---   100000   |Mbyte     |
| em/address_space_MB |-----    512 |-----   4096   |Mbyte     |
|---- ztta/roll_first |-------    1 |-------    1   |Byte      |
|---    ztta/roll_area |--- 2000000 |--- 3000000   |Byte      |
| ztta/roll_extension | 2000000000 | 2000000000   |Byte      |
|    abap/heap_area_dia | 2000000000 |           2000000000   |Byte     |
| abap/heap_area_nondia | 2000000000 |           0 |Byte      |
| abap/heap_area_total | 2000000000 |[PM]*1048576   |Byte      |
|-    rdisp/ROLL_MAXFS | [BE] * 100   | [BE] * 100   |8KB Block |
|---    rdisp/ROLL_SHM | [BE] * 100   | [BE] * 100   |8KB Block |
|---    rdisp/PG_MAXFS |---    32768 |---    32768   |8KB Block |
|-----    rdisp/PG_SHM |
so... that [BE] value is not to be used.

How to monitor all SAP Server through solution Manager?

Dear Friends,
How to monitor all SAP Server through solution Manager?
Is it possible if yes then how? Please forward configuration and transaction also.
Please help me as early as possible..
Thanks,
Regards,
Sachin

Hi sachin,
You can monitor your sattilite systems through solution manager.
If you want to monitor systems in solution manager means you need to configure those systems in solution manager.
Before including the systems in solution manager we need to create a solution using tcode DSWP.
After that you can include the systems using tcode SMSY.
For configuring the systems we have lot of phases its very difficult to explain here.
Try to login to service.sap.com and help.sap.com find the helpfull guides.
i hope it will help you.
any issues post it.
kiran kumar.v

We have SAP CUA on Solution manager 4.0

Hi,
We have SAP CUA on solution manager 4.0,SAP BASIS component 700. Do you know what is the latest Support pack and version for solution manager and what is netweaver identity management.Which one is better for CUA environment
Thanks and Regards
Yakoob.

Hi,
Netweaver Identity Management (IdM) should replace SAP Central user administration (CUA) somewhere in the future. As far as I know SAP still supports CUA but doesn't develop further enhancements for it, because they see IDM as the new product. So when you still want to work with CUA then you can create a new one on your new SolMan and you have to move the administration to this one.
Regards, Basti

Search & Install SAP Notes using Solution Manager

Does anyone have specific documentation on how to search and install SAP notes using Solution Manager. I have read numerous times about this capability but have not found any success finding specific info on how this is done.
Can someone please share their experience? Can you also provide some documentation?
Thank you

Dear Ramesh,
Like what Rajeev has mentioned, you can use transaction tab in your message/ticket for searching for note or even deploying to satellite system.
for this in solman you need to maintain these 2 enties, so that it takes you to service market place.
trxn: dno_cust04
Field Name                             Seq                   Field Val
URL_DISPLAY_NOTE             1              http://service.sap.com/sap/bc/bsp/spn/sapnotes/index2.htm?numm={&1}&nlang=EN
URL_SEARCH_NOTE              1              http://service.sap.com/notes
Regards,
Shyam.

Checking SAP notes on Solution Manager

Hi...
I need to get a report with all the SAP notes applied in my ERP environment.
If I use tx code snote, on ERP, I can find this, but I need something on Solution Manager, like a report...
What can I do?!
Thank's in advance.

Hi,
If you have already configured Diagnostics,(Solution manager Diagnostics - SMD and its a must for this activity), call Txn-> Solman_workcenter -> Root cause Analysis-> End to End Analysis->Select your system <SID>-> Change Analysis-> Select the Time Frame->goto notes ->Jump in-> to change Reporting ->Export the Result(if needed).
Or
Under RCA- Call system Analysis -> Change Reporting -> Select the instance and Get the suitable Extractor to get this :).
Hope this helps.
PS: If you have not configured Diagostics yet, Do configure it in first place, other wise, you don't have an option in solman and had to ge the individual reports from remote/satellite systems :(.
Kindly revert for any issues.
Thanks,
Jagan

What is Main Instance in Solution Manager

Hi all
I read many times we have Main Instances for satelite system in Solution Manager.
Actually what is it ?
Thank you
Halomoan

Hello Halomoan,
Well, I think the following should clear your doubts.
Here, I am giving you an example of creating a new system in SolMan System Landscape.
--> Goto SMSY
--> Right click on Systems from System Landscape tab select Create new system with Assistant.
--> Click on Continue.
--> Enter SID, Description, Select Product from the list and version in the following list. Enter the installation number.
--> Click on Continue. Here I am selecting SAP Solution Manager as Product and Solution Manager 4.0 as version.
Now, you will see the following list with the check boxes next to it to choose.
   SAP Solution Manager
   Plug Ins for Satellite Systems
   Solution Manager Diagnostics
   Agents for Satellite Systems
If you choose SAP Solution Manager, and    Plug Ins for Satellite Systems it will give you an error saying Only one ABAP main instance can be flagged as relevant. So, only one ABAP system it lets you choose.
Hope it helps. Let me know if you have any more questions on this.
Cheers,
Satish.

SAP EHP1 for Solution Manager 7.0 - Post Install Procedure

Hello Folks:
I completed Sol Manager 7.0 EHP1 installation on Win 2008 R2 with MS SQL in a sandbox environment. This is the first time I ever installed SAP on my own and i am in the process of performing post installation steps from Installation Guide.
In the install guide, there is no mention of creating a new client ex: 100. Could you please, provide a list of tasks that generally needed to perform after the installation is completed and before doing any configuration in Solution manager.
I have some very basic idea on the Basis but while going thru Installation Guide I am not sure if there any steps that generally need to perform to complete the installation. My goal is to complete the Sol Mgr installation first and then start preparing for ECC 6.0 Installation.
Thanks a lot in Advance.

Hi,
First - the basic post installation steps are:
1. sick t-code need to execute
2. se06 --> Perform Post-Installation Actions
3. RZ10 --> Utilities --> Import profiles --> Of active servers
4. execute sgen T-code --> This will take some time
5. setup STMS
6. create client (If custom required)
7. Take backup of the system
For the solution manager client you could use the default created '001' client.
Next you need to run the solman_setup template which 'sets up' the SolMan for usage.
Follow config guide at: https://service.sap.com/~sapidb/011000358700000308502009E.PDF
For installing the ECC system, only a install key(from SMSY) is to be generated from SolMan. But if you want to use the SolMan effectively, suggest you to run the entire solman_setup.
Regards,
Srikishan

SAP IDM on Solution Manager with Change Request Management

Hi Experts,
I'm facing a question. Does SAP Identity Management manage association between user in Solution Manager and links in PPOMA_CRM tree for Ticket validation on Change Request Management project ?
It seems that it could be done using Compliant User Provisioning from GRC Access Control application.
Thanks for your help,
Ben

Hello Ben,
as far as I know currently there is no "business level" integration between IdM 7.1 and SAP Solution Manager. You only can create SU01 user data as for any other SAP ABAP system.
I have heard that it is planned for the future to integrate the Solution Manager also in the business suite integration options the IdM product already provides for applications such as CRM, SRM and others.
Nevertheless you could create your own implementation for your requirements.
Regards,
René Feister
SAP Consulting Germany

Does somebody have experience to manage SAP project with solution manager?

Hi friends,
I will implement new project for my client. As I know, solution manager is already part of SAP Netweaver. To install SAP NetWeaver, solution manager must be installed. Meanwhile, solution manager provides a project management tool, for example, the business process definition, blueprint...
But I never use it to manage project. Could somebody share experience in this area?
Regards,
Watson

Hi Ragu,
Thanks for your posting. I will implement a SAP APO project. What I need is the methods to use solution manager, for example, configuration manual, step by step guide. I'm also interested in the advantages of SAP solution manager.
Regards,
Watson

Maintenance Optimizer in SAP Solution Manager

what is Maintenance Optimizer in SAP Solution Manager and what are its benefits

Hi
even this may be useful
Ensure your Solution manager system is at the most recent Support Package Level, specifically ST 400 Patch 11, to reduce note application time
Download from oss most recent step-by-step setup guide
Oss note 1024932
Oss Note 1008717 ( N/A )
Relevant up to SP11 for Basis 700
OSS Note 950975 support for IE7 ( N/A we are using GUI)
Oss note 975510 corrections for snote ( Via OSS not snote )
Oss note 1004691 corrections for snote *** Corrections for 975510 ( UP TO SAP_BASIS 11 ) N/A
Common problem notes, but not critical for Maint Opt
0998987: Maintenance Optimizer: Empty error messages
1022072: Maintenance Optimizer: "No Data Available" message o See note 1025381 before applying 1022072.
1020789: Maintenance Optimizer: Allow all systems to be selected
1020802: Maintenance Optimizer List displays incomplete data
1024105: Maintenance Optimizer: two "Cancel" buttons
1025381: Maintenance Optimizer: Link to additional download files
1029453: Maintenance Optimizer - Wrong status displayed
1030405: Maintenance Optimizer: Browser opens in background
1030498: Maintenance Optimizer - IBase is not active
1032463: Maintenance Optimizer: Internet Explorer Script Error
1042704: Maintenance Optimizer: Display only employee partners
Partner Scenario SOLMAN4.0 Only
Os note 1021275 ( RFC Destinations ) N/A ST 400 11
Oss Note: 997780 ( N/A we are at 11 use note 939897 for ST400 SP11 Application )
Relevant for ST400 SP09 ( N/A ST 400 11 )
User:
To setup you must have SAP_ALL
General Users: ( Oss note 1032322 )
Must be assigned to role SAP_MAINT_OPT_ADMIN
Auth Object: D_SOL_VSBL ( visibility of solutions)
Auth Object: CRM_ORD_PR ( for CRM stuff )
/spro
As of Support Package level ST 400 SP10:
Call Transaction SPRO -> SAP Reference IMG ->SAP Solution Manager -> Advanced Configuration -> Basic Settings -> SAP Solution Manager System -> Change Management -> Set Up Maintenance Optimizer
This IMG activity refers to the SAP Note 990534: Solution Manager Maintenance Optimizer: BC Set. Follow the instructions in this SAP Note
N/A as of ST400 SP11
Define a Solution:
Solution_Manager Select Solution Overview New.
Enter Descriptive Name ( Ex. GTS Landscape )
Hit Continue
Select Solution Landscape Maintenance
Select System Groups & Logical Components on the Left hand Side
Select Solution Landscapes and pick the one you created
Define the solutions for that landscape
Highlight each item and click Logical Component (You must have a valid license to set this up)
Assign S-User
Transaction: AISUSER
Enter you user id and your SUSER ID for downloading
Create another SAPOSS Connection called SAP-OSS with S-User assigned
Call SOLUTION_MANAGER
Select Solution Overview
Select the solution you want to work with
Select Change Management Support Package Stacks
Click Maintenance Optimizer around middle of screen
Select the solution you want to get Sps for
Go to OSS and add the files to download basket
When done return to screen and hit continue
Select - Confirm files in Download Basket
Error message comes if your sap user and your oss user are not setup in AISUSER screen
Now go to SAP Download Manager ( On your local pc ) and download the files you just confirmed of course using the same S-User id you just added them to the basket with
Apply support packages via spam per normal process
Return to the SOLUTION_MANAGER window select the landscape you are working on
Hit Maintenance Optimizer List
Choose the maintenance transaction you are working on
You will see a list of the confirmed and downloaded sps you selected
Once you apply these to the system using SPAM you will change the status of implementation to Completed and Hit Save
This completes this activity
If you wish to do more work you will have to create a new transaction.
[Edit section] Add A New Instance to Maintenance Optimizer
Sign into Solution Manager
Ensure new instance has valid license installed and logical clients assigned
Select Landscape Components
Right Click Systems
 Select Create new system with assistant
Enter
SID / Description / Product Type / Installation Number ( Get this from SLICENSE in system you are setting up )
Next enter Sys # & MEssgae Server and hit continue
Next select Generate RFC Destinations & Assign Logical Components & Enter Client #
I always get a problem saving since SLD is not setup ignore and continue
Highlight the system you just added under Systems SAP Global Trade Services
Select Assignment to Logical Components
Now add additional software such as Net weaver ABAP & JAVA if your primary setup was of another type ( ex. GTS )
Highlight the system you wish to update under Systems and hit change
 Select Header Data
 Click Installed Product Versions
 In the product box add whatever you require for this system
 Select the version from the 2nd box and hit copy
Ex.
If you cannot setup the trusted system here is a workaround:
Create User in Target for Trusted System RFC from SM1
 User: <Username>
 Pass: <Pass>
 Type: Communication
Use this when setting up the trusted connection, remove the trust and use this CPIC user info for the RFC.
Generate RFCs and ensure SMSY setup is done for SID in Solution manager
Now Create a New Solution For your instance:
Go to SOLUTION_MANAGER transaction
 Select NEW
 Give Descriptive name: ex. GTS Landscape
Under Solution Landscape
 Select Solution Landscape Maintenance
 Select System Groups and Logical Components Tab
 Open Solution Landscapes
 Select the one you just defined (GTS Landscape)
SOLTION_MANAGER
Select Change Management Support Package Stacks
Select Maintenance Optimizer
Select the Product Version
 GTS 7.1
Select the System Type SID
From here you will be prompted to go to service marketplace and add the items you wish to install. You can do this beforehand as well, be sure to use the same Suser you setup in AISUSER with your sap login
It will ask you to confirm the basket, once you do that you install them normally.
Download with sap download manager, ftp and apply

Add sap R/3 enterprise system in solution manager SLD

Dear All
Required solution manager configuration documents.
We have DEV QAS and PRD server on SAP mySAP ERP 4.7 ( SAP R/3 Enterprise )
And during the installation of solution manager I select u201CConfigure a Local SLD u201C
Which steps I follows to connect or configure my sap system with solution manager ( SLD ) then I will configure central monitoring, TMS management, Helpdesk etc
Who to Configure SLD Bridge ( in SLD Server ) ?
in which system Run Transaction RZ70 ( In SAP R/3 Enterprise ) ?
and how to Verify that my system is connected and working fine With SLD
Please help me regarding u201C configuration solution manager u201C
Regards
Shahid

Hi
Visit for step by step details of Standard Configuration of Basic Settings
http://service.sap.com/rkt-solman-->SAP Solution Manager 7.0->Technology Consultants & System Administrators->Technical Configuration->just drill out there you can find lot of simulator how to install and configure solution manager
http://www.wilsonmar.com/sap_solution_manager.htm
/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies
Regards
Uday

SAP Solution Manager - Enterprise Support Report bw cubes

We are looking at the Infoproviders in Solution Manager BW and noticed the data for SAP Solution Manager - Enterprise Support Report.
When we look at these cubes, we are particularly interested in the Software Component Versions.
Unfortunately, all of these data cubes are empty. Based on some discussions among our colleagues we are wondering if this data is only activated for customers that have the full Enterprise Support agreement in place with SAP?
If that is the case, then so be it (we don't have that level of support). However, if that is not the case, can anyone suggest a way to populate these cubes.
thanks,
Jeff Henke

Hi,
Solution Manager is a separate component and needs to be installed separately (not possible to install on top of R/3 Enterprise).
You can order SAP Solution Manager Software from SAP or download from http://service.sap.com/swdc
Solution manager is free from SAP and no additional license involved for it's customer for normal use.
You can get more information on Solution manager from http://service.sap.com/solutionmanager
btw: as far as I know for R/3 Enterprise you can still download patches via http://service.sap.com/swdc without solution manager, For Netweaver 7.0 systems, use of Solution Manager (Maintenance Optimizer) became mandatory.
Cheers !!
Satya.
PS: Pls reward points if the answer was helpful...Thx.

Solution Manager users consume a SAP Licence

Hello
I've been working with customers with Solution Manager and I got a very extrange question. A company has got a restriction about the numbers of users that can be created in Solution Manager. They were said that only users which have a SAP productive licence (ERP/CRM/SRM, etc.) are allowed to use Solution Manager. So, they deleted all users which do not have a productive user. So all the consultants now cannot use SolMan for the projects.
In my view, this totally wrong, since you want to have all your support team, and consultants working in projects, using Solution Manager as fundamental tool, an for sure, most of them will NOT have user in the productive system.
Do you have any clear statement somewhere in the Enterprise Support contract or somewhere else which clearly state that users in SolMan need to have a productive licence? Is there any note, mail from SAP that say so?
I appreciate your input.
Regards
Esteban Hartzstein
TeByon Consulting
Director

Hello,
I got an answer from some very knowledgeable person at SAP, responsible for Solution Manager:
Hi Everyone:
The SAP Solution Manager is covered under the customeru2019s support agreement, so normally we have the customers address this with their account team if they have any questions. There is more information in the solution manager homepage FAQ. Note that all use of SAP Solution Manager is u201Ccoveredu201D by the customer agreement, including users. The only exception is use of Service Desk for non-SAP components, in this case the account team can inquire if any additional licenses are required.
Back to Top
2. What is the cost of installing SAP Solution Manager?
The following items regarding SAP Solution Manager are covered:
The SAP Solution Manager Software.
The license for SAP Solution Manager Standard Edition.
The license for MaxDB (formerly known as SAP DB). If customers choose to use a different database, database license costs may apply depending on the customer's agreement with his database vendor.
Back to Top
3. Which licenses do customers need for SAP Solution Manager?
To run SAP Solution Manager, customers need the following licenses:
SAP Solution Manager
Database - The license for SAP DB is covered by the SAP maintenance agreement. If customers choose to use a different database, database license costs may apply depending on the customer's agreement with their database vendor.

How the solution manager is realated to SAP BW

Hi experts!
Well!! I have been given a task to work on solution manager 4.0 and make it useful for SAP BI.
so I have a few questions.
1) Does basis person look after the config and authorizations?
2) I have been told to include the system change request ( SCR), Help desk issues into the solution manager... so how can I get that.
3) where my role starts exactly, I mean after connecting SAP BI to Solution manager,I guess this is done by BASIS person.
Points will be rewarded to the helpful replies... thanks in advance.

Hi Abass,
To answer few of ur questions,
2) you need to configure the Solution manager tool with the BI system when a ticket is raised or a change is triggered. These things will be monitored by a help desk or service desk person or a BI expersie person.
I guess your role is to implement this in ur org that means you need to create from basics such as creating business partners etc
Regards
Srini

SAP Instances on Solution Manager

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