SAP Integration Issues

Question

Hi,
I have installed Business Objects Enterprise XI 3.1 SP5 and SAP Integration Kit XI 3.1 SP5 (server install) on a Windows Server 2003 server for a customer. Both installations completed successfully. I've also installed Crystal Reports 2008 and the Integration Kit  (client install) on a client, both completed successfully. However, I have not done anything with transport files or SAP authentication, but read on...
This customer has some existing Crystal Reports (XI R2) that they use to report on data in SAP ERP.
If I open the report in Crystal Reports on the client, it refreshes successfully against the data source.
If I add the report to Business Objects Enterprise and try and refresh or schedule the report, it fails after a period of time with the following error:
"request could not be completed because a failure occurred while the report was being processed. Please contact your system administrator. [RCIRAS0546] "
It seems that there are lots of things that the SAP Integration Kit can do, that this customer don't require. For example:
- They don't need to log in with their SAP credentials, they've only got 8 users and can use Enterprise authentication
- They only want to use this to refresh and schedule Crystal Reports against ERP, they don't need to use BW
In the installation phase of SAP Integration Kit on the server, I just put "unknown" in the "BW Publisher Parameters", as I read somewhere that it didn't matter what was typed in there as it could be configured afterwards in the registry, and in any case, I don't believe I need this configured. Is this correct?
What purpose do the transport files serve; and given that I can refresh a Crystal Report successfully on the client, why  would I need to do anything with those in order for reports to refresh successfully on the server?
As you can tell, whilst I am very experienced at installing Business Objects Enterprise, this is my first time working with the SAP Integration Kit, or SAP data sources, and I was unexpectedly thrown into this situation. So if anyone has any suggestions, I would be very grateful!
Regards
Darren Smith

Answer 1

Hi Darren,
If you have any questions regarding Integration Kit ,please post under the category SAP Integration Kit.
If you are using Crystal Reports as client you need only the following components of Integration Kit to be installed
Data access components for SAP R/3
Data access components for SAP BW
SAP authentication
SAP BW toolbar.
When you publish the crystal reports into Enterprise you would be needing the server to have integration kit in order to make it run from the server .
For the Data access components of crystal reports for IK the following Enetrprise services
are used Crystal reports page server
Crystal reports Application Server
Crystal report Job server
BW Publisher Service enables you to add content to your SAP and
BusinessObjects Enterprise repositories simultaneously.
You need to configure the SAP Gateway to configure for BW publisher.
You can deselect BW publisherthrough Custom install of SAP IK and proceed with the installation
BusinessObjects XI Integration for SAP includes nine transports: the Open
SQL Connectivity transport, the InfoSet Connectivity transport, the Row-level
Security Definition transport, the Cluster Definition transport, the
Authentication Helpers transport, the Content Administration Workbench,
the BW Query parameter personalization transport, the MDX transport, and
the ODS transport
The Open SQL Connectivity transport enables the drivers to connect to and
report off the SAP system.
The InfoSet Connectivity transport enables the InfoSet driver to access
InfoSets. This transport is compatible with R/3 4.6c and later. Do not import
this transport if you are running R/3 4.6a or earlier
Row-level Security Definition transport
This transport provides the Security Definition Editor, which is a tool that
serves as a graphical interface to the /CRYSTAL/AUTH tables in the Open
SQL Connectivity transport
Cluster Definition transport
This transport provides the Cluster Definition tool. This tool enables you to
build up a metadata repository for ABAP data cluster definitions. These
definitions provide the Open SQL driver with the information it requires in
order to report off these data clusters.
Authentication Helpers transport
Note:
For NetWeaver 7.0.2 or higher, this transport will be provided as part of
NetWeaver.
This transport provides access to the higher performance user list used by
the SAP SAP BusinessObjects Enterprise security plug-in. This enhancement
frees users from having to enter their credentials more than once to access
any of the SAP BusinessObjects Enterprise, R3, and BW systems.
Content Administration Workbench
Note:
For NetWeaver 7.0.2 or higher, this transport will be provided as part of
NetWeaver.
This transport provides content administration functionality for BW systems.
It is available only as a Unicode compatible transport
ODS connectivity transport
This transport enables the ODS Query driver to access ODS data. This
transport is compatible with BW 3.0B patch 27 or higher and BW 3.1C patch
21 or higher.
BW Query parameter personalization transport
Note:
For NetWeaver 7.0.2 or higher, this transport will be provided as part of
NetWeaver.
This transport provides support for personalized and default parameter values
in reports based on BW queries
BW MDX connectivity transport
Note:
For NetWeaver 7.0.2 or higher, this transport will be provided as part of
NetWeaver.
This transport enables the MDX Query driver to access BW cubes and
queries. This transport is compatible with BW 3.0B patch 27 or higher and
BW 3.1C patch 21 or higher.
Please note SAP GUI 7.10 is not supported anymore ,I think you would not find it for download in the SAP site ,SAP GUI 7.20 is supported.
Please post under SAP integration kit for further assistance.