SAP Inurance Claim Management

Hi All,
I'm new to SAP Claim Management in Insurance Industry. If anybody here worked on that, please throw some light on that like what are the T.Codes used, What is the process flow, what tables we use generally. some information on the technical stand point.
I have been trying to find some documents on these areas in google & SCN, but so far not successful.
Thanks in advance.

Ah, another Abapper working in insurance claims management....join the club...there are two of us now...
Transactions we use are ICLCDC01-03, BP for claimants, etc., tables are ICL, config/customizing in TICL... we have a highly customized version, utilizing BDT, of course, and lots of bolt-on applications written in ABAP. My employer uses SAP ONLY for claims, so cannot help you much in other aspects of the SAP Insurance industry solution...policies in another system, but we do utilize BW to do reporting for claims and for one other system. The nature of the business requires a lot of in/out data flow, via IDOC, etc.

Similar Messages

SFC in Claims Management

Dear All,
Please let me advice, how to copy SFC sets ( questions and answers ) to new internal claim type?
Thanks in advance
Best regards
Serhat Kulaksız

Hi,
Out here assign the question sequences* which you have defined, to the new ICT at claim header level, depending on the facts capture category.
IMG path: SAP Insurance -> Claims Management -> Claim -> Process Control (Internal Claim Types) -> Configure Internal Claim Types
*the question sequence may consists either of
a) Std question group
Or
b) Quick question group,
with their respective answers
Is this what you were looking for?
Thanks

BADI for SAP Claims Management Reporting

Does anyone has information in regards to the 2 BADI´s for SAP Claim Management Reporting.
- Business Add-In: Data Change in 'Claim Overview' Report
CLAIM_REPORT_ADD_1
- Business Add-In: Data Change in 'Claim Hierarchy' Report
CLAIM_REPORT_ADD_2
How to implement and what benefits do these BADI´s provide ?
Thanks

Hi,
This is what the documentation for the BADI says,
1) Business Add-In: Data Change in 'Claim Overview' Report - CLAIM_REPORT_ADD_1
Use
With this enhancement you can change data in the claim report 'Claim Overview'.
Do not change the key QMNUM in the transfer table pt_qmel.
Requirements
If you want to display more columns than those stipulated by SAP in the standard system in structure RCLAIM001 you must first add these additional columns to the structure RCLAIM001.
2) Business Add-In: Data Change in 'Claim Hierarchy' Report - CLAIM_REPORT_ADD_2
Use
With this enhancement you can change data for the claim report 'Claim Hierarchy'.
Do not change the key fields QMNUM, MANUM and OBJNR in the transfer table pt_qmel.
Requirements
If you want to display more columns than those stipulated by SAP in the standard system in structure RCLAIM002 you must first add these additional columns to the structure RCLAIM002.
It would be better if you could get in touch with your ABAP guys to know about how to implement these BADI's
Regards,
Gokul

Ouery on Vendor Warranty- Warranty Claim Management

Hello Al,
We have CRM as our front end system and ECC as the backend system where the billing happens. We need to implement Vendor Warranty Claim Management
I have gone through the below SAP Help document however have the following queries
https://help.sap.com/saphelp_crm60/helpdata/en/46/dd88d8292512bee10000000a1553f7/content.htm
1) How can the same object(reference object) have both customer and vendor related warranties?
2) As per the SAP help document As soon as there is an agreement between the vendor and your company about the reimbursement, you use an action to automatically generate a debit memo subitem for the warranty claim item
Hence does the Warranty Claim document create a debit memo request in SAP ECC? where the vendor can be billed?
Please advice.
Kind Regards
Atul

Hi Atul,
Below are answers.
1) Do we need to create service confirmation? we plan to create the outgoing warranty claim document from the service order?
The standard way is to create service order ->Confirmation-> claim. I am not sure whether your requirement can be fulfilled.
2) Can you please paste screen shots with regards to maintaining customer and vendor warranties at the object level
I can't do this as my project assignment has changed and no access to that system. However, you can check at the assignment block 'Warranties' in the object over view page. Insert (add)
3) Do we need to map the vendor as the customer in SAP ECC since once the warranty claim document triggers the debit memo request the same would have to be billed
I am Not sure.
4) How does the vendor get determined automatically in the outgoing warranty claim document or the same needs to be entered manually?, as per the video below post creation of the service confirmation when the outbound warranty claim document is created the vendor appears automatically
For this to happen, you have to create Warranty check profile and assign this profile to claim document. The path is: Transactions->settings for service profile->define profile for warranty check.
Rgds
Hari

Crm Claim management Infocubes

Hello Friends, Please help me the BI content cube name for Crm Claim management, I found the datasources
0crm_csd, 0crm_chargeback but which cube should i map this

Hi,
InfoCube: 0WS_BVC02
Please go through this .
http://help.sap.com/saphelp_nw70/helpdata/EN/15/ad044f57bc448aa01a85d76b0c8a27/frameset.htm

Incident claim management

Where can I find any documentation on Incident claim management (PDF, URL, etc.,...) ?

Here's link
http://www.sap.com/industries/insurance/brochures/index.epx
www.sap.com/usa/industries/insurance/pdf/BWP_SID_SAP_Claims_Mgmt.pdf
Thanks and Regards
sapehstrainer

This is regarding the claims management

Hi All,
We are doing one third party intergration, which is related to the insurace domain, I need your help regarding the interagation with the cliams part of insurance. that is the claims management.
How can we get the claims management verticle in SAP.
Plesae do the needful
Thanks
JayRaj

Hi,
In case of Claim management to Collections & Disbursement integration, we need to include BAdI
ICLF_CD
However, since you are talking about , configuration of the CM system. I'ld need clarity on it.
The Insurance Line of Business
Policy Management already existing on SAP or on some legacy system
Access a claim from some CRM application
Different modes of claim processing
There are many other question, difficult to jot down each one them. Answer my first response and I think I'll be in a situation to help you out.
Cheers,
Anish

Claim Management through RE-FX

Hi Friends,
WE have a requirement wherein we need to track the damage charges levied on the customer on account to any damages carried out to the Rental Object through RE-FX.
My query to SAP RE-FX Gurus is that is there any Claim Management Process within SAP RE-FX which can be ?
Pankaj

Hi,
I think you can manage this with PM or even with PS, I remember having used this with Project System/Notice/claim and having the Real estate object conected to a WBS controlling element.
You can use also the same funtionality from PM (Plant Maintenance) linking RE object with a Functional Location.
Hope to help.

Claims Management

Hi,
Please guide me with the configuration steps in claims management sap crm service.
Regards
Ritesh

Hi Mancusi,
Could u Pls share this solution if u have solved. It would be great help for me .
Thanks in advance
Regards
subbaraju

Interview questions on SAP MM Inventory Management?

Hi all !
I am preparing for interview, so can anybody please give me the interview questions for SAP MM inventory management ?
Thanks in advance !!

Hi,
Follow the links:
http://www.sap-img.com/materials/sap-material-management-interview-questions.htm
http://www.sap-basis-abap.com/sapmm.htm
http://www.simplysap.com/forums/threadflat.htm?tid=32
http://209.85.28.27/ccforums/PrintPost.aspx?PostID=44
Regards,
Biju K

SAP Travel & Expense Management (TRIP) in the Enterprise Portal environment

HI All
I am Viki. In our organization they are planning to implement the SAP Travel & Expense Management (TRIP) in the Enterprise Portal environment. Can any one help me how to start this process other details like
What is the business package for Travel and Expense Managment
How many Iviews are there
How to show the Travel data in portal
How to configure the UWL for TRIP
What are all roles?
Please help me in this regard
Thanks
Viki

Hi Viki,
SAP Travel & Expense Management comes under ESS Package,
to use these service we need to take license and all So first
you gather your requirement ,then check for license n with SAP.
Check Below links for details
[Link 1|http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/webcontent/uuid/a0b47200-9c6d-2910-afa6-810c12eb7eb3 [original link is broken]]
[Link 2|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/21eb036a-0a01-0010-25a3-b2224432640a]
[Link 3|http://www.sap-img.com/human/what-is-ess-mss.htm]
Regards,
Piyush

PAYMENT PROCESS TO SUPPLIERS WITH SAP VENDOR INVOICE MANAGEMENT BY OPENTEXT

Hello gurus i am trying to send and write data from sap process integration to SAP vendor invoice management by OPENTEXT ,
the overall steps im trying are:
FUNCTION:
ARCHIVOBJECT_CREATE_FILE (ARC_DOC_ID)
ARCHIVE_CONNECTION INSERT (XML bound ARCDOC_ID)
/OPT/_VIM_START DOCPROCESS (VIM PROCESS INITIALIZATION)
here i expect that vim could fill the following tables:
OPT/VIM_1HEAD
OPT/VIM_ITEM
I realized some data is generated by example:
DOCID
DOCTYPE
AR_OBJECT
but the following fields are not filled for instance:
VBLN
LIFNR
....etc...
¿What kind of test / action/ SAP VIM configuration / development could i try in order to get the correct excution of vim process????
Regards!!!
Edited by: NWrscr on Aug 20, 2011 8:52 PM

Hi,
I did something similar and what I did is use the FM /OPT/VIM_START_DOC_PROCESS_EXT. The parameters I used are: ARCHIV_ID
ARCHIV_DOC_ID
CHANNEL_ID
EXTDATA_HEAD
EXTDATA_ITEM
IMG_DOC_ID
The extdata tabels are used for the "OCR" data. So you should connect to an OCR scenario and have the mapping done for OCR. If you don't have invoice data nothing will or can be filled off course.
Regards,
Martin

SAP Easy Document Management 7.0

Hie Gurus
I am implementing SAP document Management and have tried using SAP Easy DMS version 6.0. I understand that there is Easy DMS version 7.0 but i dont know were to find it so that i can download it, the link that i found on help.sap.com could not open so i am kind of stuck now can someone help me please.
My second problem is that on initial login to SAPeasy DMS the Private and Public folders are not being created as folders, its like the system is creating the files right but i cannot open the files because they are not like the Folder icons that i should see. even when i go back to the backend using SAP GUI and and selecting the document via Browser the icons of the two folders are just like for other documents and i cannot open the files.

Hi Aby
Please follow the following steps to download and install the Easy Document Management 7.0.
1.Go to SAP service market place (http://www.service.sap.com).
2.Click on "Software Download" available under the SAP Support Portal Group.
3.On the left hand menu, Click on "Download" and navigate to "Support Packages and Patches" -> "Entry by Application Group". 4.On the righ hand frame, Navigate to "SAP Application Components" -> "SAP ERP" -> "SAP ERP Enhancement Package" -> "EhP4 for SAP ERP 6.0"
5.Select Entry by compopnent -> SAP EASY DOCUMENT MANAGEMENT
There you will find the link to download the installation files under "SAP EASY DOCUMENT MGMT 7.00"
EASYDMS70SP03 0-20004358.exe - For Unicode and Non-Unicode version (32-bit and 64-bit support)
Check The Note 1314600 - SAP Easy Document Mgmt 7.0 SP03 Release information for Detail Information.
Hi Aby A humble Request. if possible try to put your own question by creating a new thread so that You can give point to question you have asked.
Hope Author Partson gives me points
With Regards
Mangesh Pande

Comparision between SAP Easy Document Management and MOSS2007

Hi,
Could anyone please guide what are the differet features available in SAP EASY DOCUMENT MANAGEMENT solution which are not present in MOSS2007.
I know both are very good and very robust solutions but i want to know which one is having better qualities.
Please guide.
Thanks and Regards

hi,
Acually speeking yes all product have their own advantage and dis advantages also. but alsways but as consultant, we could refeiring Edms, coz,
The types of documents range from "documents" in proprietary SAP format typically stored in the SAP database (such as financial documents, purchase orders, closed master records) to documents usually created, viewed and/or edited by applications other than SAP, though they may have some significance or bearing on business processes within the SAP system
itself (for example, technical drawings referenced from bill of materials stored in the SAP database).
Also, we could use external content server to store enormose data with out affecting the performance. also her we could extend[scale up] Content server.
this is like similar to Windows, user need not know full SAP. even though can work EDMS.
By using EDMS, we can integrate to Logisic [SAP] copmonents.
Also by Interfacing with, third party applction software like Acad, UG, Lous note........etc
Further details please refer this url........
Benakaraj
??P

How to upload the data to SAP-DMS(Document Management System)

Dear sir,
How to upload the data to SAP-DMS (Document Management System) please give me the code for this .ex for (excel format or tab deliminated) to sap system through BAPI i have to pass.
regards
R M Patil

Hi,
May be following link may help you.
/thread/315373 [original link is broken]
/message/205534#205534 [original link is broken]
Thanks,
Sree.

SAP Inurance Claim Management

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