SAP IS/CCS OR SAP CRM

HI TO ALL...
We are implementing SAP IS/CCS for one of our
client.For interaction center whether to go with
SAP IS/CCS OR SAP CRM any how client has SAP CRM
server too.
please advice us.....
and

Hi Abdul
salam
Thanx for reply...
But do u think SAP IS/CCS provides...
All functionality as of SAP CRM??
For example scripting is not supported in
SAP IS/CCS?
Then what would be u r comment in this case
Regards
appa

Similar Messages

SAP BI Report Publication on CRM Web UI Reports

Hi Experts,
Im required to post a BI report on Web UI.
I did the customization for the same in the path.
SproCRMUI FrameworkUI Framework DefinationDisplay SAP NetWeaver BI Report in CRM..
Then I created a Logical Link id with the BI Report assigned to the Navigation Bar Profile and made the link visible in the define business role
It works fine in development, but when i transport the request to quality for testing I recieve an RFC error that the client cannot be reached, This is because the RFC i assigned to the report is also getting transported to Quality and causing the error. Usually RFC's are not transported but they are assigned client specific in the system that it is transported.
So can anyone help me to find out a soultion to the problem so that RFC is not transported in the transport request.
Plz help...

Hi Aravind,
please be aware in CRM 7.0 there are two different options for analysis:
1. CRM Interactive Reporting (see Building Block C41)
2. CRM Analytics (Using a complete BI-System)
In your case you followed BB41, so you can use Interactive Reports.
The error you get in WEB UI is for the BI reports (option 2). This option needs a whole BI-System.
The links to these reports were delivered by default. So if you want to use these reports you need a BI consultant for setting a up new BI-System and the neccessary configuration for the ETL-Process.
If you dont want to use B reports, you can simply make them invisible in your web-ui configuration.
Kind regards
Hannes
Edited by: Hannes Wegehenkel on Jul 26, 2010 10:47 AM

How to integrate SAP R/3 to SAP CRM

Hi,
AnyOne can tell me , how to integerate SAP R/3 to SAP CRM..

You need to decide where you need the integration touuch points between these systems. So, you need identify the business processes where the integration is happening.
A quick example in CRM - R/3 case could be Quotation to Sales order.
CRM has the in-built Middleware which performs the integration between CRM and R/3 system.You can transfer the custom data either from CRM to R/3 or vice versa. Initially, you need to verify the RFC Connections between the connecting systems. Next, you can do the initial download of Customizing object,Business Objects and Condition Objects from R/3 to CRm.
Check this post :
Re: Multiple R/3 linked to single CRM
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/febce490-0201-0010-a2af-ddf2606e59da
regards
kummari

SAP ISU/CCS

HI ,
I want to know what is SAP ISU/CCS.
Regards,
nagaraju.

Hi,
ISU is industry specific solutions for utilities.
CCS is customer care & servieces.
Regards,
kusuma.

Difference Between SAP R/3 and SAP CRM

hi firends,
Iam new to the SAP world.What is the difference between
SAP R/3 and SAP CRM.
What are the additional services provided by the SAP CRM?
How it does differs from R/3?
Can any one guide me.
Thanks in Advance
Ganga Prasad

Hello,
I think the best start is to look at the:
- <a href="http://www.sap.com/solutions/business-suite/crm/featuresfunctions/index.epx">mySAP Customer Relationship Management: Features & Functions</a>
- <a href="http://www.sap.com/solutions/business-suite/erp/featuresfunctions/index.epx">mySAP ERP: Features & Functions</a>
also the help at http://help.sap.com/ could be very valuable:
- <a href="http://help.sap.com/saphelp_crm40sr1/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm">mySAP Customer Relationship Management</a>
- <a href="http://help.sap.com/saphelp_erp2004/helpdata/en/e1/8e51341a06084de10000009b38f83b/frameset.htm">SAP ERP Central Component, Release 5.0, SR1</a>
Regards
Gregor

SAP Cloud for Customer & SAP ECC/CRM OnPremise integration using WebServices!

Hello All,
I would like to ask if anyone has really created a working integration scenario between a Cloud Solution & an ECC/CRM OnPremise solution?
We are trying to build some prototypes for this, however, due to connectivity errors/issues, unable to proceed.
I'm looking for information on:
> What certificates precisely are needed on both Cloud & OnPrem systems?
> What configuration if any is required on Cloud & OnPrem solution, except for communication system/arrangements on Cloud solution?
> Any use case if available from anyone which can demo integration between Cloud solution & ECC/CRM OnPremise solution.
I'd really appreciate responses on this.
Many Thanks
Ankur

Thanks Sathya for the response.
https://scn.sap.com/community/cloud/blog/2013/10/10/new-e-learning-for-i
ntegration-of-sap-cloud-for-customer-with-sap-erp-and-sa
p-crm-now-available : Not working! => Please check & confirm.
Just to give you our background...we are SAP Cloud Partners & VARs, hence we are building few prototypes for Customer Demos & POC.
Per my understanding, its just one of the OnPrem system, either an ECC OnPrem or CRM OnPrem that you can integrate with one C4C tenant at a time, i.e. to one single tenant. In our case, we are trying to integrate ECC OnPrem with C4C system.
We are in the process of deploying SAP PI as the middleware platform for integration between C4C & ECC/CRM OnPrem., which is going to take few more weeks.
SAP HCI will be the other approach, but we are currently not familiar with that, hence we have a trial to start in coming week for SAP HCI, so this is going to take some time as well.
Hence, WebService is the only currently available option for us to build these prototypes, POC for Customer Demos, to show working integration scenarios between ECC OnPrem & C4C system.
We have been facing some technical issues after setting up necessary communication systems/arrangements on C4C system & trying to do a WS call from SDK also we get error when we do a ping test from within C4C system to check connection.
Has SAP developed any WS integration between C4C & either of the ECC or CRM OnPrem system? Or is it just PI & HCI which SAP has for integration?
I'd truly appreciate if you can guide us on creating few integration scenarios (Working ones of course ) using Webservice between C4C & ECC OnPrem system.
Many Thanks
Ankur

Guideline Performance Initial Download from SAP for Utility into SAP CRM

Hello,
Please find below a link (valid for 10 weeks) to the document Guideline Performance Initial Download from SAP for Utilities into SAP CRM. The document is also published in the SAP Service Market Place at http://service.sap.com/utilities. Then choose Technical Information Center - Migration.
The purpose of the document is to give guidelines as well as to share experience for an efficient and high performance execution of an initial download from an SAP for Utilities system to an SAP CRM system, such as:
- Configuration of the initial download
- Ensure optimum performance for the initial download of the relevant business objects
- Avoid unnecessary business data being downloaded
- Monitoring of the initial download and taking corrective actions in case of problems
- Handle errors occurring during the initial download of business objects
- Minimize performance bottlenecks
The document explains the setup and configuration of the SAP for Utilities and SAP CRM systems only if necessary for the understanding of the solution of a described performance problem. This document does not cover the performance optimization of the delta down- and upload and the synchronization download.
The document has the following structure:
Chapter 1 describes the basics of an initial download
Chapter 2 describes how to plan and execute tests to achieve an acceptable performance
Chapter 3 describes the most important technical activities to prepare the involved systems
Chapter 4 describes the most important functional activities to prepare the involved system
Chapter 5 describes how to perform an initial download
Chapter 6 describes measures to improve the performance of an initial download
Chapter 7 provides a list of important repository tables
Chapter 8 contains a list of important SAP Notes related to initial download
I'd highly appreciate your valuable feedback on this document.
Kind regards,
Fritz
Edited by: William Eastman on Feb 17, 2011 2:34 PM

Hi Fritz,
sorry for the late late reply but I didn't notice your answer.
Here are my answers:
(1) I monitored the behaviour on the CRM system, CRM 7.0, SP5
(2) The change should be implemented in the CRM system
(3) Deactivate buffering for scenarios marketing, sale and service via SM30 and table T770MATTR.
By doing this the initial load of 3.2 million business agreements took around 2 hours, with activated scenario buffering I was at least ten times slower.
After the initial load you have to activate the buffering again.
Interesting to know would be why the scenario buffering only affects the initial load of business agreements and no other object. As far as I know the scenario buffering is relevant for the organizational management.
Regards
Alexander

No connection from SAP EP to Raytion SAP Connector

Hello,
The Raytion SAP connector 1.5.1 has been deployed without any problems on the customer SAP EP (Production). We see that no connection can be made from the SAP EP to this SAP Connector.
Extract from the log file: (10.54.17.63 is the IP address from the Raytion SAP Connector server.)
2008-04-03 13:30:40,082 DEBUG resource allowed by watched repository filter: true
2008-04-03 13:30:40,097 DEBUG resource allowed by hidden filter: true
2008-04-03 13:30:40,097 DEBUG resource allowed by size filter: true
2008-04-03 13:30:40,097 DEBUG resource allowed by Exclude RegEx filter: true
2008-04-03 13:30:40,097 DEBUG resource released by timebased service: true
2008-04-03 13:30:40,097 DEBUG resource released by statemanagement service: true
2008-04-03 13:30:40,191 INFO about to post /Intranet/Departement%20Facility%20Management/Dienst%20Schoonmaak/Nieuws/7061c4fe-fc43-2a10-05bc-bcb3aa83965c.xml
2008-04-03 13:30:42,082 WARN could not connect to connector server at http://10.54.17.63:16050/DataSource. http://portaal:50000/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/Intranet/Departement%20Facility%20Management/Dienst%20Schoonmaak/Nieuws/7061c4fe-fc43-2a10-05bc-bcb3aa83965c.xml not sent! com.caucho.hessian.io.HessianProtocolException:
2008-04-03 14:47:32,552 INFO Start security update initiated by Connector Server
2008-04-03 14:47:34,240 WARN could not connect to security cache at http://10.54.17.63:16050/Security. Start update notification not sent! com.caucho.hessian.io.HessianProtocolException:
2008-04-03 14:47:34,240 ERROR Could not send security synchronisation start notification. No server available.
The contractor that installed this, thinks the next area to look to is to see if the SAP EP has been configured somehow to stop outgoing http traffic from applications running within it... Maybe the EP is blocking outgoing HTTP access, although other components from the EP are working OK.
How can we check this?
Please advise.
Kind regards.

Check the following Links:
I want an explanation for this connection between R/3, CRM and IPC ??????
Document flow from R/3 to CRM
BP Changes From CRM to R/3
BP Changes From CRM to R/3
Reward Points if useful.

Use cases for the SAP HANA Appliance for SAP FI-Accts.Payable

Hello SAP HANA friends:
Are there any compelling use cases for the SAP HANA Appliance for SAP FI-AP Accounts Payable module?
CO-PA and CRM have many immediate use cases, but I'm looking for the use case for Accounts Payable,
either from a cash flow perspective or performance.
Any and all comments are appreciated.
Regards,
Joe Gonzales
856 912 1136

Hi,
In SQL console please execute below query .
GRANT SELECT ON SCHEMA <schema Name> TO "_SYS_REPO";
BR
Sumeet

Transferring SAP data to non-sap system

Hi All,
My client has non-sap CRM system. We have a requirement to pass material stock information from SAP system to non-sap CRM system. We don't need to update this information on instant basis. We require the update should happen twice or thrice a day.
- IDOC LOIMSO01 can be use
- Also we can use PI.
Appriciate if you give some alternative solution, like developing a program which can generate a file etc....
Thanks,
Jennifer

you need a load program in your non-sap system.
if this need to be developed by yourself anyway, then I would not develope another one in SAP for the extraction, instead I would use the standard MB52 stock report and download the result as textfile. And subsequently read this text file to load into your non-sap-system

Send mail from SAP system to another SAP system

Hello Xperts
I need to send a mail from one SAP box (ECC) to another SAP box (SRM,CRM, EP etc). I know how to send mail from SAP to external address but unable to find the parameters in this case. Kindly help.
thkx
Prabhu
PS: Kindly DONOT post on "How to send mail from SAP" as my questions is all abt how to send mail from one sap system to another sap system

Hi
To send mail Internally check this sample code it works fine this code was developed by me
*& Report ZMATURITYREPORT *
*& Title - Maturity report *
*& ABAP/4 Consultant *
*& Name- Pavan Praveen Valluri Created on 26/07/2007 *
*& Module - FI *
REPORT ZMATURITYREPORT.
tables: bseg.
* SELECTION SCREEN--------------------------------------------------- *
parameters: p_email type somlreci1-receiver default
'@gujaratpetro.com'.
* Data: p_email(25) type c value '[email protected]'.
* END OF SELECTION SCREEN ------------------------------------------- *
*----------DATA DECLARATION--------------------------------------------*
data: it_message type standard table of solisti1 initial size 0
with header line.
data: it_message1 type standard table of solisti1 initial size 0
with header line.
data: it_message2(10) type N.
data: it_message3 type standard table of solisti1 initial size 0
with header line.
data: it_message4 type standard table of solisti1 initial size 0
with header line.
data: it_attach type standard table of solisti1 initial size 0
with header line.
data: text(150).
data: t_packing_list like sopcklsti1 occurs 0 with header line,
 t_contents like solisti1 occurs 0 with header line,
 t_receivers like somlreci1 occurs 0 with header line,
 t_attachment like solisti1 occurs 0 with header line,
 t_object_header like solisti1 occurs 0 with header line,
 w_cnt type i,
 w_sent_all(1) type c,
 w_doc_data like sodocchgi1,
 gd_error type sy-subrc,
 gd_reciever type sy-subrc.
start-of-selection.
data: lv_date type sy-datum.
data: lv_date1 type sy-datum.
data: lv_formatdate(10) type c.
data: lv_formatdate1(10) type c.
data: var1(4) type c,
var2(2) type c,
var3(2) type c.
data: begin of int_bseg occurs 0,
 BELNR LIKE BSEG-BELNR,
 ZUONR LIKE BSEG-ZUONR,
 GJAHR LIKE BSEG-GJAHR,
 DMBTR LIKE BSEG-DMBTR,
 HKONT LIKE BSEG-HKONT,
end of int_bseg.
data: begin of int_SKAT occurs 0,
 TXT50 LIKE SKAT-TXT50,
 SAKNR LIKE SKAT-SAKNR,
 KTOPL LIKE SKAT-KTOPL,
end of int_SKAT.
data: begin of int_bkpf occurs 0,
 BELNR LIKE BKPF-BELNR,
 BUKRS LIKE BKPF-BUKRS,
 GJAHR LIKE BKPF-GJAHR,
 BUDAT LIKE BKPF-BUDAT,
end of int_BKPF.
data: 2days_out type sy-datum.
2days_out = sy-datum + 2.
data: var4(4) type c,
var5(2) type c,
var6(2) type c.
*-------- END OF DATA DECLARATION--------------------------------------*
*--- CONCATENATING AND ARRANGING DATE ---------------------------------*
lv_date = 2days_out.
var1 = lv_date+(4).
var2 = lv_date+4(2).
var3 = lv_date+6(2).
concatenate var3 var2 var1 into lv_formatdate separated by '.'.
*--- END OF CONCATENATING AND ARRANGING DATE -------------------------*
*-------------------------SELECTION FOR BSEG---------------------------*
select zuonr belnr bukrs GJAHR DMBTR HKONT from bseg into
corresponding fields of table int_bseg
where bukrs = 'company name' and
 ZUONR = lv_formatdate.
*--------------END OF SSELECTION FOR BSEG--------------------------- *
*-------------------------SELECTION FOR BKPF---------------------------*
select BUDAT BUKRS BELNR GJAHR from BKPF into
corresponding fields of table int_BKPF
where bukrs = 'company name'.
append int_BKPF.
*------------------END OF SELECTION FOR BKPF---------------------------*
*-------------------------SELECTION FOR SKAT---------------------------*
select SAKNR TXT50 from SKAT into
corresponding fields of table int_SKAT
where KTOPL = 'company name'.
*and SAKNR = INT_BSEG-HKONT.
APPEND INT_SKAT.
*--------------END OF SSELECTION FOR SKAT--------------------------- *
*-----------------POPULATING EMAIL SUBJECT ----------------------------*
perform populate_email_message_body.
perform send_file_as_email_attachment
tables it_message
it_attach
using p_email
'Maturity after 2 days'
'XLS'
'filename'
changing gd_error
gd_reciever.
* Instructs mail send program for SAPCONNECT to send email(rsconn01)
perform initiate_mail_execute_program.
*endif.
end-of-selection.
*------------END OF POPULATING EMAIL SUBJECT --------------------------*
*& Form SEND_FILE_AS_EMAIL_ATTACHMENT
* Send email
form send_file_as_email_attachment tables pit_message
pit_attach
using p_email
p_mtitle
p_format
p_filename
p_attdescription
p_sender_address
p_sender_addres_type
changing p_error
p_reciever.
data: ld_error type sy-subrc,
ld_reciever type sy-subrc,
ld_mtitle like sodocchgi1-obj_descr,
ld_email like somlreci1-receiver,
ld_format type so_obj_tp ,
ld_attdescription type so_obj_nam ,
ld_attfilename type so_obj_des ,
ld_sender_address like soextreci1-receiver,
ld_sender_address_type like soextreci1-adr_typ,
ld_receiver like sy-subrc.
ld_email = p_email.
ld_mtitle = p_mtitle.
ld_format = p_format.
ld_attdescription = p_attdescription.
ld_attfilename = p_filename.
ld_sender_address = p_sender_address.
ld_sender_address_type = p_sender_addres_type.
* Fill the document data.
w_doc_data-doc_size = 1.
* Populate the subject/generic message attributes
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle .
w_doc_data-sensitivty = 'F'.
** Fill the document data and get size of attachment
clear w_doc_data.
read table it_attach index w_cnt.
w_doc_data-doc_size =
( w_cnt - 1 ) * 255 + strlen( it_attach ).
w_doc_data-obj_langu = sy-langu.
w_doc_data-obj_name = 'SAPRPT'.
w_doc_data-obj_descr = ld_mtitle.
w_doc_data-sensitivty = 'F'.
clear t_attachment.
refresh t_attachment.
t_attachment[] = pit_attach[].
* Describe the body of the message
clear t_packing_list.
refresh t_packing_list.
t_packing_list-transf_bin = space.
t_packing_list-head_start = 1.
t_packing_list-head_num = 0.
t_packing_list-body_start = 1.
describe table it_message lines t_packing_list-body_num.
t_packing_list-doc_type = 'RAW'.
append t_packing_list.
* Add the recipients email address
clear t_receivers.
refresh t_receivers.
t_receivers-receiver = ld_email.
t_receivers-rec_type = 'U'.
t_receivers-com_type = 'INT'.
t_receivers-notif_del = 'X'.
t_receivers-notif_ndel = 'X'.
append t_receivers.
call function 'SO_DOCUMENT_SEND_API1'
 EXPORTING
 document_data = w_doc_data
 put_in_outbox = 'X'
 sender_address = ld_sender_address
 sender_address_type = ld_sender_address_type
 commit_work = 'X'
 IMPORTING
 sent_to_all = w_sent_all
 TABLES
 object_header = t_object_header
 packing_list = t_packing_list
 contents_bin = t_attachment
 contents_txt = it_message
 receivers = t_receivers
 EXCEPTIONS
 too_many_receivers = 1
 document_not_sent = 2
 document_type_not_exist = 3
 operation_no_authorization = 4
 parameter_error = 5
 x_error = 6
 enqueue_error = 7
 others = 8.
* Populate zerror return code
ld_error = sy-subrc.
* Populate zreceiver return code
loop at t_receivers.
 ld_receiver = t_receivers-retrn_code.
endloop.
endform. "send_file_as_email_attachment
*& Form INITIATE_MAIL_EXECUTE_PROGRAM
* Instructs mail send program for SAPCONNECT to send email.
form initiate_mail_execute_program.
wait up to 2 seconds.
if gd_error eq 0.
 submit rsconn01 with mode = 'INT'
 with output = 'X'
 and return.
endif.
endform. " INITIATE_MAIL_EXECUTE_PROGRAM
*& Form POPULATE_EMAIL_MESSAGE_BODY
* Populate message body text
form populate_email_message_body.
refresh it_message.
refresh it_message1.
refresh it_message3.
 refresh it_message4.
*--------------- LOOP FOR BSEG -----------------------------------------
loop at int_BSEG.
read table int_bKPF WITH KEY BELNR = INT_BSEG-BELNR
 GJAHR = INT_BSEG-GJAHR.
read table int_SKAT WITH KEY SAKNR = INT_BSEG-HKONT.
*---CHANGING DATE FORMAT FOR BKPF---------------------------------------
lv_date1 = int_bkpf-budat.
var4 = lv_date1+(4).
var5 = lv_date1+4(2).
var6 = lv_date1+6(2).
concatenate var6 var5 var4 into lv_formatdate1 separated by '.'.
*---END OF CHANGING DATE FORMAT FOR BKPF-------------------------
it_message = int_bseg-belnr.
it_message1 = lv_formatdate1.
it_message2 = int_bseg-dmbtr.
it_message3 = int_bseg-hkont.
IT_MESSAGE4 = INT_SKAT-TXT50.
SHIFT IT_MESSAGE2 LEFT DELETING LEADING '0'.
*-------------POPULATING EMAIL BODY WITH DATA -------------------------
concatenate 'Maturity After 2Days' 'for' 'G/L account-' it_message3
'--' IT_MESSAGE4 ',' 'Amount-' it_message2
 into it_message separated by space.
append it_message.
append it_message1.
append it_message3.
clear it_message.
clear it_message1.
clear it_message2.
clear it_message3.
endloop.
*------------END OF LOOP FOR BSEG --------------------------------------
endform. " POPULATE_EMAIL_MESSAGE_BODY

To send an mail with external attachment check this one

first create a Include report with the following coding
*& Include ZPA1_INCLFOR_MAIL *
* Data
DATA: docdata LIKE sodocchgi1,
objpack LIKE sopcklsti1 OCCURS 1 WITH HEADER LINE,
objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
objhex LIKE solix OCCURS 10 WITH HEADER LINE,
reclist LIKE somlreci1 OCCURS 1 WITH HEADER LINE.
DATA: tab_lines TYPE i,
doc_size TYPE i,
att_type LIKE soodk-objtp.
DATA: listobject LIKE abaplist OCCURS 1 WITH HEADER LINE.
* FORM
FORM ml_customize USING objname objdesc.
*----------- Clear Variables
CLEAR docdata.
REFRESH objpack.
CLEAR objpack.
REFRESH objhead.
REFRESH objtxt.
CLEAR objtxt.
REFRESH objbin.
CLEAR objbin.
REFRESH objhex.
CLEAR objhex.
REFRESH reclist.
CLEAR reclist.
REFRESH listobject.
CLEAR listobject.
CLEAR tab_lines.
CLEAR doc_size.
CLEAR att_type.
*--------- Set Variables
docdata-obj_name = objname.
docdata-obj_descr = objdesc.
ENDFORM. "ml_customize
* FORM
FORM ml_addrecp USING preceiver prec_type.
CLEAR reclist.
reclist-receiver = preceiver.
reclist-rec_type = prec_type.
APPEND reclist.
ENDFORM. "ml_customize
* FORM
FORM ml_addtxt USING ptxt.
CLEAR objtxt.
objtxt = ptxt.
APPEND objtxt.
ENDFORM. "ml_customize
* FORM
FORM ml_prepare USING bypassmemory whatatt_type whatname.
IF bypassmemory = ''.
*--------- Fetch List From Memory
CALL FUNCTION 'LIST_FROM_MEMORY'
TABLES
listobject = listobject
EXCEPTIONS
OTHERS = 1.
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'LIST_FROM_MEMORY'.
ENDIF.
CALL FUNCTION 'TABLE_COMPRESS'
* IMPORTING
* COMPRESSED_SIZE =
TABLES
in = listobject
out = objbin
EXCEPTIONS
OTHERS = 1
IF sy-subrc <> 0.
MESSAGE ID '61' TYPE 'E' NUMBER '731'
WITH 'TABLE_COMPRESS'.
ENDIF.
ENDIF.
* Header Data
* Already Done Thru FM
* Main Text
* Already Done Thru FM
* Packing Info For Text Data
DESCRIBE TABLE objtxt LINES tab_lines.
READ TABLE objtxt INDEX tab_lines.
docdata-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objtxt ).
CLEAR objpack-transf_bin.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = 'TXT'.
APPEND objpack.
* Packing Info Attachment
att_type = whatatt_type..
DESCRIBE TABLE objbin LINES tab_lines.
READ TABLE objbin INDEX tab_lines.
objpack-doc_size = ( tab_lines - 1 ) * 255 + STRLEN( objbin ).
objpack-transf_bin = 'X'.
objpack-head_start = 1.
objpack-head_num = 0.
objpack-body_start = 1.
objpack-body_num = tab_lines.
objpack-doc_type = att_type.
objpack-obj_name = 'ATTACHMENT'.
objpack-obj_descr = whatname.
APPEND objpack.
* Receiver List
* Already done thru fm
ENDFORM. "ml_prepare
* FORM
FORM ml_dosend.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = docdata
put_in_outbox = 'X'
commit_work = 'X' "used from rel. 6.10
* IMPORTING
* SENT_TO_ALL =
* NEW_OBJECT_ID =
TABLES
packing_list = objpack
object_header = objhead
contents_bin = objbin
contents_txt = objtxt
* CONTENTS_HEX = objhex
* OBJECT_PARA =
* object_parb =
receivers = reclist
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8
IF sy-subrc <> 0.
MESSAGE ID 'SO' TYPE 'S' NUMBER '023'
WITH docdata-obj_name.
ENDIF.
ENDFORM. "ml_customize
* FORM
FORM ml_spooltopdf USING whatspoolid.
DATA : pdf LIKE tline OCCURS 0 WITH HEADER LINE.
*-------------- Call Function
CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = whatspoolid
TABLES
pdf = pdf
EXCEPTIONS
err_no_otf_spooljob = 1
OTHERS = 12.
*------------- Convert
PERFORM doconv TABLES pdf objbin.
ENDFORM. "ml_spooltopdf
* FORM
FORM doconv TABLES
mypdf STRUCTURE tline
outbin STRUCTURE solisti1.
*-------- Data
DATA : pos TYPE i.
DATA : len TYPE i.
*------------ Loop And Put Data
LOOP AT mypdf.
pos = 255 - len.
IF pos > 134. "length of pdf_table
pos = 134.
ENDIF.
outbin+len = mypdf(pos).
len = len + pos.
IF len = 255. "length of out (contents_bin)
APPEND outbin.
CLEAR: outbin, len.
IF pos < 134.
outbin = mypdf+pos.
len = 134 - pos.
ENDIF.
ENDIF.
ENDLOOP.
IF len > 0.
APPEND outbin.
ENDIF.
ENDFORM. "doconv

Then include that report in the following report and copy the same code and paste it there

*& Report ZPA_TEMP147 *
REPORT ZPA_TEMP147 .
INCLUDE zpa1_inclfor_mail.
* DATA
DATA : itab LIKE tline OCCURS 0 WITH HEADER LINE.
DATA : file_name TYPE string.
data : path like PCFILE-PATH.
data : extension(5) type c.
data : name(100) type c.
* SELECTION SCREEN
PARAMETERS : receiver TYPE somlreci1-receiver lower case.
PARAMETERS : p_file LIKE rlgrap-filename
OBLIGATORY.
* AT SELECTION SCREEN
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_file.
CLEAR p_file.
CALL FUNCTION 'F4_FILENAME'
IMPORTING
file_name = p_file.
* START-OF-SELECTION
START-OF-SELECTION.
PERFORM ml_customize USING 'Tst' 'Testing'.
PERFORM ml_addrecp USING receiver 'U'.
PERFORM upl.
PERFORM doconv TABLES itab objbin.
PERFORM ml_prepare USING 'X' extension name.
PERFORM ml_dosend.
SUBMIT rsconn01
WITH mode EQ 'INT'
AND RETURN.
* FORM
FORM upl.
file_name = p_file.
CALL FUNCTION 'GUI_UPLOAD'
EXPORTING
filename = file_name
filetype = 'BIN'
TABLES
data_tab = itab
EXCEPTIONS
file_open_error = 1
file_read_error = 2
no_batch = 3
gui_refuse_filetransfer = 4
invalid_type = 5
no_authority = 6
unknown_error = 7
bad_data_format = 8
header_not_allowed = 9
separator_not_allowed = 10
header_too_long = 11
unknown_dp_error = 12
access_denied = 13
dp_out_of_memory = 14
disk_full = 15
dp_timeout = 16
OTHERS = 17.
path = file_name.
CALL FUNCTION 'PC_SPLIT_COMPLETE_FILENAME'
EXPORTING
complete_filename = path
* CHECK_DOS_FORMAT =
IMPORTING
* DRIVE =
EXTENSION = extension
NAME = name
* NAME_WITH_EXT =
* PATH =
EXCEPTIONS
INVALID_DRIVE = 1
INVALID_EXTENSION = 2
INVALID_NAME = 3
INVALID_PATH = 4
OTHERS = 5
ENDFORM. "upl
These are the FM for sending external email :-
SO_DOCUMENT_SEND_API1
SAPoffice: Send new document with attachments via RFC
SO_NEW_DOCUMENT_ATT_SEND_API1
(In 4.6C only, You can go to SE37 and click the documentation on how to use it. A sample program is provided there.)
SAPoffice: Send new document with attachments via RFC
Note : If you are using FM SO_NEW_DOCUMENT_ATT_SEND_API1 then Export Parameter DOCUMENT_DATA-OBJ_DESCR contains the Subject.
SO_NEW_DOCUMENT_SEND_API1
SAPoffice: Send new document
Check this sample report
DATA : BEGIN OF ITAB OCCURS 0,
PERNR LIKE PA0001-PERNR,
ENAME LIKE PA0001-ENAME,
END OF ITAB.
DATA: message_content LIKE soli OCCURS 10 WITH HEADER LINE,
receiver_list LIKE soos1 OCCURS 5 WITH HEADER LINE,
packing_list LIKE soxpl OCCURS 2 WITH HEADER LINE,
listobject LIKE abaplist OCCURS 10,
compressed_attachment LIKE soli OCCURS 100 WITH HEADER LINE,
w_object_hd_change LIKE sood1,
compressed_size LIKE sy-index.
START-OF-SELECTION.
SELECT PERNR ENAME
INTO CORRESPONDING FIELDS OF TABLE ITAB
FROM PA0001
WHERE PERNR < 50.
LOOP AT ITAB.
WRITE :/02 SY-VLINE , ITAB-PERNR, 15 SY-VLINE , ITAB-ENAME, 50
SY-VLINE.
ENDLOOP.
* Receivers
receiver_list-recextnam = '[email protected]'. "-->
* EMAIL ADDRESS
RECEIVER_list-RECESC = 'E'. "<-
RECEIVER_list-SNDART = 'INT'."<-
RECEIVER_list-SNDPRI = '1'."<-
APPEND receiver_list.
* General data
w_object_hd_change-objla = sy-langu.
w_object_hd_change-objnam = 'Object name'.
w_object_hd_change-objsns = 'P'.
* Mail subject
w_object_hd_change-objdes = 'Message subject'.
* Mail body
APPEND 'Message content' TO message_content.
* Attachment
CALL FUNCTION 'SAVE_LIST'
EXPORTING
list_index = '0'
TABLES
listobject = listobject.
CALL FUNCTION 'TABLE_COMPRESS'
IMPORTING
compressed_size = compressed_size
TABLES
in = listobject
out = compressed_attachment.
DESCRIBE TABLE compressed_attachment.
CLEAR packing_list.
packing_list-transf_bin = 'X'.
packing_list-head_start = 0.
packing_list-head_num = 0.
packing_list-body_start = 1.
packing_list-body_num = sy-tfill.
packing_list-objtp = 'ALI'.
packing_list-objnam = 'Object name'.
packing_list-objdes = 'Attachment description'.
packing_list-objlen = compressed_size.
APPEND packing_list.
CALL FUNCTION 'SO_OBJECT_SEND'
EXPORTING
object_hd_change = w_object_hd_change
object_type = 'RAW'
owner = sy-uname
TABLES
objcont = message_content
receivers = receiver_list
packing_list = packing_list
att_cont = compressed_attachment.
Settings for sending mail
Configuring SAP 4.6x Internet mail Gateway
SAP can be configured to send and receive emails from different sources.This section explains how to integrate SAPOffice with an external emailsystem. Your Internet email must be configured and running prior to this.Email from SAP is forwarded to the users external email system..
You can configure inbound and outbound forwarding. Outbound flow forwardsa SAP message (eg: update termination) via UNIX sendmail to the intended recepient. Inbound accepts a message from sendmail and places it in the users SAPOffice inbox. Many companies prefer to configure outbound only.
Configuring outbound forwarding
SAP configuration
1. Create your RFC destination for outbound email using transaction SM59
RFC Destination : SAP_INTERNET_GATEWAY
Connection Type : T
Description : SAP internet mail gateway
Click on 'Explicit Host' if you wanton demand gateway dameon invocation.
Program : /sapmnt/SID/exe/mlunxsnd
Target Host : Enter hostname that runs your central instance.
Click 'Test Connection' and you should seea successfull message.
2. Shared Office Settings transaction SO16-> Send -> Settings or
directly via transaction SCOT- SAPconnect Administation
Nodes - Create
Node : IMAIL
Description : SAP internet mail gateway
RFC Destination : SAP_INTERNET_GATEWAY
Tick : Internet
Address Area : *
Tick : All formats
Dev. type : Choose an approciate Printer Device
Set further addresstype : N
Maximum waiting timefor repeat send attempt procedure : Blank or decide for yourself
Tick : Node is ready for use
Setting
- DefaultDomain : <your company domain>.com
- Conversionrule : require if your communication device only support one format.
e.g. if you email system only support the format RAW (ASCII text format)
Format To Format Ranking Function module
ALI RAW 1 SX_OBJECT_CONVERT_ALI_RAW (convert APAP List)
Referto note 171698 - SAPconnect: Formats, conversion, device type
UNIX configuration
1 .. cd /sapmnt/SID/exe
2 ..csh
..mlsomadm mailgw.ini
System Name [C11] :
Client [000] :
Username : MAILADM
Password : MAILADM
Language : E
Load Balancing :
Hostname : <hostname>
System number : <instance_number>
Gateway hostname: <central_instance_hostname>
Gateway Service : <instance number>
Use SAP Router :
Trace level :
Sendmail Command [/usr/lib/sendmail -i -f<SENDER_ADDRESS>]:
Codepage [ISO-8859-1] :
Trace Level (Outbound) [0] :
Update file sapmailsid.cfg? [Y]
Testing whether your configuration is successful
1. Logon to SAP
2. Execute transaction SO01
3. Write a message and send it to <your_internet_email_address>
4. If you don't see the mail in your internet mailbox, go back and review steps 1-12
Schedule the SAP Internet Mail Gateway Jobs to start every 5 minutes
1. Create
2. Position your cursor at INT
3. Click Schedule and supply the date and time
4. Click Schedule periodically and tick Minutes and type in 5
5. Click Create and you are done
6. Click Show Scheduling to check
Problems that you might encounter :-
If you have set up a node in SCOT and it tests out well but recieve the reply.
"Cannot process message in node, parameterscannot be converted".
Make sure the RFC connection is working, and that SapConnect has been installed on the Unix Server or the Microsoft Exchange Server. Originally, I had the same error, and found that nothing had been installed on Unixor Exchange, to support SapConnect.
In SCOT (View -> System Status), your mail remains at the Intransit column.
Check you sendmail.cf files (e.g.Sun Solaris /etc/mail/sendmail.cf). Try using the sendmail command to send a test file at the Unix level. You must be able to send mail at theUnix level before you can send mail at the SAP level.
http://help.sap.com/saphelp_nw04/helpdata/en/cf/700b405bacdd5fe10000000a155106/content.htm
http://www.tamboly.com/SAPEmailConfiguration.html
Check my previous links
Mail Send
sending mails from abap program
Mail Sending to external email id's
settings needed for sending emails
Regards
Pavan

SAP E-Commerce with SAP ECC

Hi all,
A client found in a SAP Portal, information about pre-configured solution ECC E-Commerce, and want the implement.
The problems:
1-The client does NOT want to implement CRM, just wants to deploy preconfigured E-Commerce. Is possible?
2-The client already installed SAP ECC 6.0, the two products (E-Commerce and ECC) can work together?
3-What is the staffing and time to implement this solution?
BR.

Hi,
You will find the installation guide at:
http://service.sap.com/instguides
Business Suite Applications
SAP ERP
   SAP ERP 6.0
     Installation
Here there is document:
SAP E-Commerce for mySAP ERP: Business Scenario
Configuration Guide
At http://service.sap.com/swdc
      Download
        Installations and Upgrades
          Entry by Application Group
            SAP Application Components
               SAP E-COMMERCE FOR SAP R/3
                  SAP E-COMMERCE 5.0 FOR SAP R/3
Please read the documentations steps:
You access the current Online Documentation from
http://help.sap.com/ -> Documentation -> mySAP ERP -> mySAP ERP Central
Component under Release ERP Central Component 6.0 SR1 choose language
(English) -> SAP ERP Central Component -> Logistics -> Sales and
Distribution (SD) -> Sales (SD-SLS) -> ERP E-Commerce.....
Important related notes:
842049 - Prerequisites for using SAP E-Commerce for mySAP ERP
817119 - Name change of SAP E-Commerc for mySAP ERP, formely SAP
Internet Sales (R/3 Edition)
897680 - Gap list SAP E-Commerce for mySAP ERP (Release 5.0)
1249473 - Prerequisites for using SAP E-Commerce for SAP ERP
Thank You.
Regards,
Deepika

Ticket SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0

Hi,
I want to migrate all tickets from SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0 , please let me know the procedure how to migrate it.
DB Detail
SAP Solution Manager 7.0 - MSSQL( 9.00.4035)
SAP EHP 1 for SAP Solution Manager 7.0 - MSSQL(10.00.2531)
Thanks,
Kaleel

Dear Mohamed,
I was reading the post and the replies and while I think your question has been answered, I just want to make sure what you are trying to achieve. Is it a migration, where you have one Solution Manager system on SAP Solution Manager 7.0 and another
SAP Solution Manager EHP1 system and you were looking to migrate the Service Desk messages?
If you are "Upgrading" one system from Solution Manager 7.0 to EHP1 then all the messages are preserved.
If you are "Migrating" to a physically different system, then transfer of Service Desk Messages is not supported.
Please see the document [SAP Solution Manger- Conent Transfer|https://websmp204.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000608232009E]
Also Service Desk is a completely independent CRM Service, so the messages could always be archived, as has been suggested.
No depending on your scenario, is the EHP1 system brand new or is it already productive? If it was brand new, you might be able to do a homogenous system copy, and then upgrade the new system to EHP1. But if it is already productive, this would not be an option.
Hope this helps to clarify.
Regards,
Paul

Is SAP SCM its own SAP Module

Hello,
I would like to know if the SAP CRM Application Component (see attachment) its own SAP Module is or does it belong to other modules like SAP SD or SAP MM?
Cheers,
Oliver

Oliver,
Define what you mean when you say 'SAP Module'.
SCM is SAP software. It can licensed and implemented as a standalone solution, or more commonly, it can be integrated with other SAP software. It typically runs on its own hardware. It is member of the family of products known as 'SAP Business Suite'. SAP ERP is also a member of this family.
Take a look at Help.sap.com to see more info.
Best Regards,
DB49

SAP 8.82 para SAP 9.0, SAP 9.1

Bom dia pessoal,
Atualmente utilizo o SAP 8.82 na empresa, estava pensando mais para o começo do ano que vem fazer a migração para SAP 9.0 ou até o mesmo o SAP 9.1 (para esta versão tenho que esperar os add'ons nacionais terem versão funcionando).
Por acaso alguém já fez a migração da SAP 8.82 para o SAP 9.0? gostaria de saber se teve muitas dificuldades com os usuários, problemas em banco de dados, computadores, redes, etc.
Tenho uma maquina virtual rodando o SAP 9.0 PL13 onde sempre pego minha base atual na 8.82 e converto pra ela pra fazer alguns testes básicos, até o momento o que deu trabalho é alterar todos meus relatórios em Crystal Reports que utilizam documentos de makerting (pedidos, notas, etc) pra testar o campo de cancelamento "CANCELED".
Um grande abraço,
Fabio
SAP 8.82 PL14 / SAP 9.0 PL13 (test) / SAP 9.1 PL2 (test).

Ola pessoal,
segue algumas observações dos problemas que ocorreu comigo na conversão do SAP 8.82 PL14 para SAP 9.0 PL15.
1) Update do software nos computadores/terminais
- Quase nenhum update deu certo, quando chegou no 3o computador descobri o motivo, o SAP tenta fazer update de vários componentes no modo automatizado, você não vê mas ele roda vários "setups" de vários programas diferentes, um deles é o "Microsoft C++ 2010 Runtime".
Antes de entrar no SAP no terminal pra fazer o update, eu comecei a instalar o runtime manualmente, entre na pasta "...\B1_SHR\Client\ISSetupPrerequisites\{83960519-644A-4722-BA7A-37D23C1D004F}" e instalei o programa "vcredist_x86".
Pronto, após instalar o runtime do C++, foi só entrar no SAP 8.82 que ele fazia corretamente o update para o SAP 9.0.
2) Erro contas a pagar e a receber Could not find stored procedure 'TmSp_SetBgtAccumulators_ByJdt"
Após vários testes na minha conversão "beta" do SAP 8.82 PL14 para o SAP 9.0 PL11 (e PL15 agora em janeiro), onde fiz vários procedimentos referente a compras, vendas, cadastros, mrp etc, tudo funcionou perfeito.
Após a conversão na base real (base quente) ontem, hoje trabalhamos tranquilamente, pedido de compra, nota fiscal de entrada,, ,pedido de venda, nota fiscal de saída, e validação de nota, e tudo continuava funcionando bem, mas ocorreu um erro bem estranho na baixa do contas à pagar e à receber.
Na conversão do banco, não deu erros e nem avisos, onde foi convertido com sucesso, mas por algum motivo a conversão do SAP 8.82 PL14 para o SAP 9.0 PL15 apagou a procedure abaixo, fazendo com que o sistema apresentasse erro na baixa do financeiro.
"Could not find stored procedure 'TmSp_SetBgtAccumulators_ByJdt'"
Após pesquisa na internet, encontrei no próprio fórum a solução.
http://scn.sap.com/thread/3468903
Para resolver o caso, segui o que estava no post acima, é só entrar em Ajuda, Suporte Desk, Restaurar, Restaurar Procedimentos Arquivados.
Não pode ter ninguém conectado no banco de dados para rodar esse procedimento, após a execução, o financeiro funcionou perfeito.
Abraço
Fabio
SAP 9.0 PL15 / SAP 9.1 PL3 (test)

SAP IS/CCS OR SAP CRM

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