SAP Licensing Issue

One of customer purchased SAP licenses from one authorised vendor and getting implementation done from other authorised vendor.
The vendor from whom licenses were purchased didnot pay full payment to SAP but collected payment from the customer and utilized for his need. As a result, temporary license has expired and the customer is heldup. The implementation team cannot do any work at present.
What if the vendor is unable to pay to SAP. Is there any liability on SAP. Whom to contact in SAP?
What is alternative left to customer now.

You can use the temporary license to extend the expiration date by 4
If you are gone live you are registered your system with sap ,sap will conduct you further activities like sap license and end user license etc. or you can call sap
Procedure
At the operating system level, log on as <sapsid>adm (Unix and Windows) or <SID>OFR (iSeries) to the computer running the central SAP instance.
2. Enter saplicense -temp (iSeries: saplicense '-temp').
Enter the SAP System ID
The following message indicates that you have successfully installed the temporary license:
saplicense: Temporary license successfully installed
In some cases, you might not be able to install a temporary license
In some cases, you cannot install a temporary license.
A temporary license can only be set up if a valid license was applied for recently (in the last month).

Similar Messages

ORA-01031: insufficient privileges and SAP license issue

Hi,
We have successfully installed the NW7.31 with ORACLE 11.2.0.4 on AIX.
Its a fresh installed system, after installation we have applied the saplicense through SLICENSE and after that upgrade the kernel(We have run the ./saproot.sh <SAPSID> with root user).
Kernels are upgraded successfully, we have checked the disp+work, kernel patch level is upgraded successfully.
SAP is started normally, but now we are facing two issues on OS level.
1. Issue is regarding to the saplicense command....
abcadm 4> saplicense -show
saplicense: no license entries found
abcadm 5> saplicense -number
saplicense: read installation number failed
*** Can not read profile parameter SAPSYSTEMNAME
Start saplicense with -number NAME=<sid>
abcadm 6> saplicense -number NAME=ABC
Read installation number for SAP SYSTEM: ABC
INSTALLATION NO = INITIAL
2. When we are trying to run the Update statistics on database with DB13 command following error occurs. Even i have tried via brtools but still following error occures.
BR0301E SQL error -1031 at location BrLicCheck-12, SQL statement:
'SELECT MAX(SYSTEMNAME), MAX(SYSID) FROM SAP_MLICHECK WHERE EXPIRATION_DATE = (SELECT MAX(EXPIRATION_DATE) FROM SAP_MLICHECK)'
ORA-01031: insufficient privileges
I have checked the R3trans -d it working fine.
oraabc 15> R3trans -d
This is R3trans version 6.24 (release 721 - 08.05.14 - 16:50:00).
unicode enabled version
R3trans finished (0000).
In SLICENSE tcode it showing the license entries but when we are run the command from os level "saplicense", it didnt found any license entry.
Kindly suggest.
regards,
amit

Hi Deepak,
NW SP level as follows.............
SAP_BASIS
731
0011
SAP_ABA
731
0011
PI_BASIS
731
0011
ST-PI
2008_1_710
0010
SAP_BW
731
0011
SAP Kernel as follows....................
kernel release                721
kernel make variant           721_EXT_REL
compiled on                   AIX 1 6 00CFADC14C00 for rs6000_64
compiled for                  64 BIT
compilation mode              UNICODE
compile time                  May 27 2014 03:48:09
update level                  0
patch number                  300
source id                     0.300
DBATOOLS level as follows...............
oraabc 12> brtools
BR0651I BRTOOLS 7.20 (36)
regards,
amit

SAP License issue after system refresh.

Hi,
After system refresh, refreshed system has License info of source system. When trying to apply license from unix, it gives below error, saying system number is incorrect to apply new license. Looks the system number of source system is causing issue. I checked, there is no data in MLICHECK table. I could see some info in "saplikey" table. System is 700 system.
sidadm> saplikey -install "/home/SID/sid_multiple.txt pf=/usr/sap/SID/SYS/profile/SID_DVEBMGS01_sapsidci
This system's system number is "000000000710287641", but there is a license key
for system number "000000000711311441" in file "/home/SID/sid_multiple.txt".
sidadm>
Thanks.

First check whether you have deleted all invalid licenses?
use below command to delete invalid licenses
sidadm>saplicense -delete
And apply new license based on new hardwarekey with below command
sidadm>saplicense -install
*I think there should be some invalid licenses lying in your system
Regards
Nick Loy

SAP License issue

Dear all,
I requested a permanent license from SMP but while uploading it. I am getting a message that my system's System Number is different than the System Number mentioned in the License Key file!!
any suggestions?

Hi,
May be you can re-check the system details maintained in SMP system.
Re-try uploading the license.
regards
Nagaraju

Licensing issues - SAP Press books

I've just been reading threads on the licensing issues surrounding the preview versions of SAP and I'm saddened to hear that renewable licensing may be removed in the future.
I was just wondering if SAP have thought about all the books in circulation and still for sale that people (including myself) have purchased in good faith to use and learn/demo new SAP functionality, for example, Horst Keller's excellent ABAP Objects book that includes the NSP system.
Let's hope SAP have a re-think and reinstate the renewable licensing permanently.

Hello,
You can always download the newest NSP system from SDN portal and get a renewable license.
Regards,
Siddhesh

SAP NW 2004s ABAP Trial Version - Licensing Issue

Hello all,
I have successfully installed NW 2004s ABAP Trial Version from the DVD in the SAP Press book: ABAP Objects.
I requested a trial key (version SP8 or less) and received the following (I can't find what version has actually been installed):
Installation of the license key
Script for release 4.5A and higher
saplicense -install [ifile=...]
Database: ADABAS D
Release: SAP NETWEAVER 2004
SAPSYSTEM = NSP
HARDWARE-KEY = K1025752517
INSTNO = DEMOSYSTEM
EXPIRATION = 20101207
LKEY = AISXXNKN6FGYQVYTBVPXTKQM
SYSTEM-NR = 000000000311439750
I followed the error messages give by the SAP License Administration application and changed the file to read:
Begin SAP License -
SAPSYSTEM=NSP
HARDWARE-KEY=K1025752517
INSTNO=DEMOSYSTEM
EXPIRATION=20101207
LKEY=AISXXNKN6FGYQVYTBVPXTKQM
SYSTEM-NR=000000000311439750
I now get this error:
"Line 7 of the license key file: "SWPRODUCTNAME=" expected.
Not sure what I need to do next.
Any suggestions much appreciated.

Hi There;
Has been quite some time since the day I first installed the trial version. But if I remember correctly, you automatically got a temporary license (4 weeks ?) after a successful installation. When it expires then you renew it ( the step you just did ).
Please go to transaction slicence to check the temp permit (expiry date).
Regards. jen

SAP license key error: no valid license found: cannot log into SAP GUI

I deleted temp license from slicense on SM box, since I had already installed new digital license from SAP. Well, later I tried to log in again and was locked out. After some research, I found "sap license check failed" in the log files, java will not come up, and the hardware key has changed on me, so the valid license that was active before is not showing up now.
I applied for a new license with new hardware key and attempted to install from cmd prompt, using saplicense -install ifile=c:license.txt, but it gets an error. I put a trace on it and appears it cannot read license file key. I also tried to install another temp license, but that failed since no other previous valid license was found. At this point, I'm thinking I need to manually insert the license key into the database, but not sure what table or exactly how. SAP has not provided a solution yet.
I believe the hardware key changed due to renaming the server (we took out a hyphen in name) and had also reinstalled afterwards.
Has anyone else run into this issue?

Yes, I wish it were that simple, but I cannot even bring up the logon screen. SAP GUI returns a message, resource temporarily unavailable. I looked in SAP MMC syslog and found several entries, "SAP-Basis System: No license found for hardware ID DLIC_HWIDKE"
I tried to install temp license from cmd prompt, but it says refuses and says no old or expired license found. I also tried to install the new license I applied for from SAP with new hardware key using saplicense -install ifile=license.txt and that failed as well.
For NW2004s, is it even possible to install a digital license using cmd prompt?
Ben

Why does BR*Tools return with the error, No Valid SAP license?

We are using BRTools 640 on HPUX and Oracle 9.2 Now we use BRTools on the other systems where Oracle resides, but when they got installed on this new system it creates the error: Invalid SAP license.
There is no SAP installed on any of the systems. I am coming into the middle of this and have sratched my head over it until I am now balder than I was before.
The ora<SID> user is there and so is the <SID>adm. The directories are ok with the correct rights and permissions. So what am I missing? I know it has to be something that I am missing. Any help out there?
Thanks,
David

Hi Ravinder,
No this did not resolve the issue. Here is what happen.
Implemented note 586618 and then completed the semophore part. That worked as is it should. Then tired a simple BRARCHIVE and this is what I got:
BR0002I BRARCHIVE 6.40 (36)
BR0006I Start of offline redo log processing: adsweyuy.svd 2006-06-19 14.30.40
BR0925I Public synonym SAP_SDBAH created successfully for table SAPBIX.SDBAH
BR0925I Public synonym SAP_SDBAD created successfully for table SAPBIX.SDBAD
BR0925I Public synonym SAP_MLICHECK created successfully for table SAPBIX.MLICHECK
BR0602E No valid SAP license found - please contact SAP
BR0280I BRARCHIVE time stamp: 2006-06-19 14.30.41
BR0301W SQL error -980 at location BraDbLogOpen-5
ORA-00980: synonym translation is no longer valid
BR0324W Insertion of database log header failed
BR0007I End of offline redo log processing: adsweyuy.svd 2006-06-19 14.30.41
BR0280I BRARCHIVE time stamp: 2006-06-19 14.30.41
BR0005I BRARCHIVE terminated with errors
This is somewhat irritating because as you I though and you probably did also, note 584418 should have fixed it.
I have searched the OSS, but to no avail..so if you have any suggestions it would be appreciated. The really weird thing is it works on other systems. I think something is just missing and I am just too blind right now to see it.
Regards,
David E. Dick

SAP License key

Dear All,
We have an issue with system number in our production system.
We have generated SAP license key for production during our SAP implimentations. But after that due to some major problem we have again reinstall SAP system and regenerate SAP License key. Now both the SAP License key has different system number. Old one license key we have deleted from SAP Supprt portal.
How can change the system number in my landscap as per the registered with SAP Support portal.
Can I delete existing license from my SAP System and reinstall latest downloded key ?
Thanks in advance,
Nirav

Well you should have ordered the new license under the same system.
Can I delete existing license from my SAP System and reinstall latest downloded key ?
Yes, that is what you have to do now. If your installation number changed, then you will have to delete the old licenses first. Then you will be able to install the new license.
Cheers Michael

Between SAP Licenses and Employee Records Realtinship

Hi Experts
<u>The Scenario of the issue is as below.</u>
<b>SAP Licenses held by the company is -- numbers.
And the employee records including PD(appraisal),PA & OM exceeds the allowed records numbers.</b>
Qn1 Whats the realtion between SAP license and records ?
Qn2 How to go about in this scenario?
Qn3. Should i prioritise the existance of records in appraisals and delete the least priority after consulting the client?anyway OM & PA records should not be deleted.
Please throw some light on the issue.

Abhilash,
Usually the SAP Licenses are with respect to named users and their rights to the system....
If you have N licences of various types and M employees accessing SAp ( M > N ) then it will be an issue .. usually for services like ESS - you have a licence called employee user and for more access you have professional licenses etc...
You could check the type of licenses that the company has and the number of licenses of each type and also the Contract signed with SAP as to the licensing policy..
Arun
Hope it helps...

Licensing issue by using Applications AC and PC

Hi,
The SAP GRC 10.0 solution comes as bundled solution for AC, PC and RM. While downloading the SAP GRC 10.0 all the three components are downloaded but in a dormant state.
With the release of GRC 10.0, Access Control and Process Control are offered as an integrated solution, both at the data layer and at the user interface layer. This new unified platform enables increased harmonization of key master data.
GRC 10.0 is a harmonized platform. Although maintenance of data within AC and PC is similar in 10.0 as it was in previous releases, there are some key differences. The following master data is shared between AC and PC for the release 10.0 integration scenario.
u2022 Organizations
u2022 Business Processes
u2022 Business Subprocesses
u2022 Controls
SAP GRC System Add-ons:
Access Control, Process Control and Risk Management are contained in one ABAP add-on u201CGRCFND_Au201D
SAP Backend System Plug-ins:
A. GRCPINW: NW Function Modules hold the AC functions for ERP systems without HR (former non-HR RTA)
B. GRCPIERP: PC relevant features are contained in the plug-in GRCPIERP, for example, for running automated controls and the HR relevant functions for AC (former HR RTA)
There are multiple activation points for AC, PC and RM:
u2022 SAP GRC SPRO -> activate the Application. However
u2022 When we go for the Plug-ins (GRCPIERP) installation in backend systems with HR function module it also brings in the PC relevant features.
u2022 Mitigating Control definition based on Organizations
I had activated the Application AC and PC for some time assuming that PC is required to create the Mitigation Control and Organizations. However I just realized that Mitigating Control and Organization can be created even without Activating PC, which does nothing but removes the additional features of PC.
My Query:
u2022 Kindly let me know if I can still use PC to create and assign Mitigating Control as a shared resource for AC and PC or I have violated Licensing issue by using Applications AC and PC when I am supposed to use just Access Control.
u2022 How is shared resources in SAP GRC 10 dealt in terms of Licensing of Applications in SAP GRC 10.
Thanking you in advance.

all the new pc's we've purchased for a time now, don't have a Win7 CoA product key attached, even though they come with Win7 downgrade rights, so your strategy to use the CoA pkeys for the Win7 install on the new machines might be flawed.
We don't buy HP, and I'm in Australia, so I'm not sure if this will be the same for you.
Also, the OEM image that you would use to re-deploy/re-image with, may need to be different for varying models (OEMs might include different drivers, or other checks or blockers, in their image and OOBE scripts), and, the embedded OEM "master" product key/certificate
could vary (or not align) across model types/generations.
Ours do have the SLIC table in firmware and the OA markers, and we use VL Win7 Enterprise anyway, so our 40,000 machine fleet means VL and Software Assurance as a part of our EA + Select is an (expensive) no-brainer really.
The other thought I have for you, is the re-imaging rights that are bestowed when you have a VL agreement (and therefore, are not bestowed if you don't have one). Because we do have a VL agreement, I've never dived into how it might be worked if we didn't
have VL.
http://www.microsoft.com/licensing/about-licensing/briefs/reimaging.aspx
http://www.microsoft.com/licensing/about-licensing/briefs/downgrade-rights.aspx
If you do look at a VL agreement, I'm told they start from as few as 5 machines. And, if you purchase new pc's, you have the option to enrol the new pc's into Software
Assurance within 90days of purchase, which I imagine would save you some cost, compared to attaching SA to them at a later time, presumably requiring you to pay full ticket price for that.
I'd recommend you get some advice from an MS reseller, even if only to work out what the various options/costs might be.
Don
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Relation between records and SAP Licenses.??

Hi Experts
The Scenario of the issue is as below.
SAP Licenses held by the company is -- numbers.
And the employee records including PD(appraisal),PA & OM exceeds the allowed records numbers.
Qn1 Whats the realtion between SAP license and records ?
Qn2 How to go about in this scenario?
Qn3. Should i prioritise the existance of records in appraisals and delete the least priority after consulting the client?anyway OM & PA records should not be deleted.
Please throw some light on the issue.

Hi Abhilash,
As rightly said by Suresh Licence has nothing to do with Records/Employees. Licences are meant for the users who maintain these records in SAP.
You can have 1000 employees with those many records but can have 1 licence for the user who maintains it.
Regards
Uday

Sap license keys for Test Landscape

Hi,
Sap R/3 Enterprise - 4.70
We have created a test Sap Landscape for testing Backup & Recovery. We are experiencing licensing issue when trying to log onto the test Landscape because the hardware key has changed.
We have raised calls with Sap, but as yet have not provided a working solution.
What would happen if I generated a new license on Sap Market Place for the test hardware as a temporary Measure?
Would it cause problems with our Production systems, because the license key on Sap Market place would not match the one installed on our productiion system?

Thanks for your advise, but my Sid is the same. We have build a full test landscape, on a different network. I have tried to create a new license on Sap Market place, but this is not possible. I have rang the Sap Help desk - only to be told that I must create a customer message, which I have, but after 3 weeks of trying they still have not found a solution.
I was just wondering what problems I would have if I changed my Live details on Sap marketplace to the test machine details - just so that I can generate a new license key, and then change it back. Don't know what implications this would have?
Regards
Vickie

SAP User Maintenance Against SAP License

Hi Everyone,
I would like to ask for an assistance regarding sap user. This is the scenario: The company has Employee A which was given sap userID with corresponding roles/profiles. Correct me if I'm wrong, the sap license depends also on the number of user in sap system. On this company, they reached the limit of their license according to number of user, for example 400 user. Suddenly, Employee A resigned. New employee came, Employee B which will replace the job doing by Employee A. If we add another userID on sap system, the number of user will be 401 which exceeded the max user based on the license agreement. One way to solve this issue is to delete the userID as well as the profiles of Employee A and create new userID and profile of Employee B. Another way is to change the userID of Employee A and used its profile to Employee B. Is there available documentation from SAP supporting the above procedure?
Regards,
Ronald

Licensing is based on active users. So if you lock user A, set its validity date to the day he/she left and take away the roles and profiles this user will not count for your licenses anymore sou you can safely create a new account for user B.
Deleteing users can cause issues in workflow related proceesses and troubles searching in change documents. There have been some discussions about this in the Netweaver forum.

SAP License expert - needed to answer a question.

Connection problem: session limit and license
If there is an SAP person here knowledgeable in license issues please follow that link and help us out.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

SAP Licensing Issue

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