SAP NW 7.4 as java system sync with solution manager system 7.1 issue
Dear all,
I have installed SAP NW 7.4 system SP level is SP5 ,after that i have cheked in service marlket palce Now service market plkace latest SP level SP7.
For manula downlowd( directly from service market place) is difficult for java system and i have started sysnc with solution manager system to download patches through MOPZ.
Below are the activities completed:
1) Through template installed I have rgeisterd the system into Solman SLD.
2) Sync completed succfully exact product version is shwoing in solman SLD
3) after that I have checked in SMSY and LMDB its showing prefectly
4) But in SMSY its shwoing only under technical system,not showing product systems
5) I have assigned in product system in LMDB
Now the issues while selecting the system group and logical componensts I have created one logical componnets -but in that SAP NW 7.4 is not showing and I have assumed SAP NW 7.3 EHP1 after creating my newly create dsystem is not shwoing in drop down.
I ma getting belwo error.
No system found for this product/product instance
Message no. SOLAR_SPROJECT110
Please sugegst how to reslove the error ,and a;lso please let me know is there any way to download latest pathces to dpownload from service market place .
Advance Thanks
Hi,
re-check if the 7.4 system is correctly registered in the solman SLD system.
Re-check LMDB definition for your 7.4 as JAVA system. you have to manually created the Product system. Ensure all the Component and definitions are correct.
Also do a verrification run within the LMDB. This will confirm whether all the information is correctly defined.
Please note - SLD -> LMDB -> SMSY.
So, if the first 2 don't have the correct information, you wont have much joy with smsy.
Rgds
Deepak
Similar Messages
-
System Monitoring with Solution Manager Ehp1
Hi,
I'm Tomas Piqueres, and I'm working in a VAR SAP with Solution Manager.
Recently, we installed Solution Manager Ehp1 and we are trying to configure it for System Monitoring. When I worked with Solution Manager SP17 I used to go to transaction RZ21 to add the system I wanted to monitoring and then put the SID and RFCs of the system.
Now with Solution Manager Ehp1, when I create the system in transaction RZ21, first I have to set the Component Type to Be Monitored and then the SID, Message Server Logon Group, the client and user are set automatically, and the password I've set to user CSMREG.
when I fill all the entries, I can see the RFCs used for the monitoring of the system. Those RFCs are set automatically:
<SID>_RZ20_COLLECT
<SID>_RZ20_ANALYZE
I can't edit those RFCs, so I have to create it manually. I check that RFCs destination works fine and both pass the authorization test, so when I try to save the system at transaction RZ21, I see the following errors:
<SID>_RZ20_COLLECT_123539Error when opening an RFC connection
Error during remote call of SAL_MS_GET_LOCAL_MS_INFO function: Error when opening an RFC connection
Error during remote call of SALC function: Error when opening an RFC connection
Error during remote call of RFC1 function: Error when opening an RFC connection
I've been looking for information about those errors and how to monitoring with Solution Manager Ehp1, but I haven't found anything usefull.
Please, Could you help me?
Thanks and regards,
Tomas.Tomas,
I need to configure EWA from my Solman system and I completed the steps (defining and creation of RFC destinations to the target systems from my Solman system). I downloaded the lates ccmsagent file from the market place based my target system configurations.
Herewith attaching the logs while I'm trying to check the profile parameter.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sappfpar check pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
== Checking profile: /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
***WARNING: Unexpected parameter: DIR_EPS =/usr/sap/trans/EPS/----
***WARNING: Unexpected parameter: SAPSECULIB =/usr/sap/TQA/SYS/exe/run/libsapsecu.o
***WARNING: Unexpected parameter: abap/buffersize_part1 =1200000
***WARNING: Unexpected parameter: auth/auth_number_in_userbuffer =5000
***WARNING: Unexpected parameter: dbs/io_buf_size =100000
***WARNING: Unexpected parameter: rsau/local/file =/usr/sap/TQA/DVEBMGS30/log/audit/audit_++++++++
***WARNING: Unexpected parameter: rsau/selector1/class =35
***WARNING: Unexpected parameter: rsau/selector1/severity =2
***WARNING: Unexpected parameter: rsdb/rclu/cachelimt =0
***ERROR: Size of shared memory pool 40 too small
================================================================
SOLUTIONS: (1) Locate shared memory segments outside of pool 40
with parameters like: ipc/shm_psize_<key> =0
SOLUTION: Increase size of shared memory pool 40
with parameter: ipc/shm_psize_40 =1472000000
Shared memory disposition overview
================================================================
Shared memory pools
Key: 10 Pool
Size configured.....: 642000000 ( 612.3 MB)
Size min. estimated.: 637597428 ( 608.1 MB)
Advised Size........: 640000000 ( 610.4 MB)
Key: 40 Pool for database buffers
Size configured.....: 1048000000 ( 999.4 MB)
Size min. estimated.: 1468229308 (1400.2 MB)
Advised Size........: 1472000000 (1403.8 MB)
Shared memories inside of pool 10
Key: 1 Size: 2500 ( 0.0 MB) System administration
Key: 4 Size: 523648 ( 0.5 MB) statistic area
Key: 7 Size: 14838 ( 0.0 MB) Update task administration
Key: 8 Size: 67108964 ( 64.0 MB) Paging buffer
Key: 9 Size: 134217828 ( 128.0 MB) Roll buffer
Key: 11 Size: 500000 ( 0.5 MB) Factory calender buffer
Key: 12 Size: 6000000 ( 5.7 MB) TemSe Char-Code convert Buf.
Key: 13 Size: 200500000 ( 191.2 MB) Alert Area
Key: 16 Size: 22400 ( 0.0 MB) Semaphore activity monitoring
Key: 17 Size: 2672386 ( 2.5 MB) Roll administration
Key: 30 Size: 37888 ( 0.0 MB) Taskhandler runtime admin.
Key: 31 Size: 4806000 ( 4.6 MB) Dispatcher request queue
Key: 33 Size: 39936000 ( 38.1 MB) Table buffer, part.buffering
Key: 34 Size: 20480000 ( 19.5 MB) Enqueue table
Key: 51 Size: 3200000 ( 3.1 MB) Extended memory admin.
Key: 52 Size: 40000 ( 0.0 MB) Message Server buffer
Key: 54 Size: 20488192 ( 19.5 MB) Export/Import buffer
Key: 55 Size: 8192 ( 0.0 MB) Spool local printer+joblist
Key: 57 Size: 1048576 ( 1.0 MB) Profilparameter in shared mem
Key: 58 Size: 4096 ( 0.0 MB) Enqueue ID for reset
Key: 62 Size: 85983232 ( 82.0 MB) Memory pipes
Shared memories inside of pool 40
Key: 2 Size: 31168040 ( 29.7 MB) Disp. administration tables
Key: 3 Size: 114048000 ( 108.8 MB) Disp. communication areas
Key: 6 Size: 1064960000 (1015.6 MB) ABAP program buffer
Key: 14 Size: 28600000 ( 27.3 MB) Presentation buffer
Key: 19 Size: 90000000 ( 85.8 MB) Table-buffer
Key: 42 Size: 13920992 ( 13.3 MB) DB TTAB buffer
Key: 43 Size: 43422392 ( 41.4 MB) DB FTAB buffer
Key: 44 Size: 8606392 ( 8.2 MB) DB IREC buffer
Key: 45 Size: 6558392 ( 6.3 MB) DB short nametab buffer
Key: 46 Size: 20480 ( 0.0 MB) DB sync table
Key: 47 Size: 13313024 ( 12.7 MB) DB CUA buffer
Key: 48 Size: 300000 ( 0.3 MB) Number range buffer
Key: 49 Size: 3309932 ( 3.2 MB) Spool admin (SpoolWP+DiaWP)
Shared memories outside of pools
Key: 18 Size: 1792100 ( 1.7 MB) Paging adminitration
Key: 41 Size: 25010000 ( 23.9 MB) DB statistics buffer
Key: 63 Size: 409600 ( 0.4 MB) ICMAN shared memory
Key: 64 Size: 4202496 ( 4.0 MB) Online Text Repository Buf.
Key: 65 Size: 4202496 ( 4.0 MB) Export/Import Shared Memory
Key: 1002 Size: 400000 ( 0.4 MB) Performance monitoring V01.0
Key: 58900130 Size: 4096 ( 0.0 MB) SCSA area
Nr of operating system shared memory segments: 9
Shared memory resource requirements estimated
================================================================
Nr of shared memory descriptors required for
Extended Memory Management (unnamed mapped file).: 64
Total Nr of shared segments required.....: 73
System-imposed number of shared memories.: 1000
Shared memory segment size required min..: 1472000000 (1403.8 MB)
System-imposed maximum segment size......: 35184372088832 (33554432.0 MB)
Swap space requirements estimated
================================================
Shared memory....................: 2050.4 MB
..in pool 10 608.1 MB, 99% used
..in pool 40 999.4 MB, 140% used !!
..not in pool: 34.4 MB
Processes........................: 716.8 MB
Extended Memory .................: 8192.0 MB
Total, minimum requirement.......: 10959.2 MB
Process local heaps, worst case..: 1907.3 MB
Total, worst case requirement....: 12866.5 MB
Errors detected..................: 1
Warnings detected................: 9
After checking the profile parameter I tried to run sapccm4x in /run directory but got the below error and I'm not able tomove further.
Pls have a look at these two and let me know what could I do to proceed further.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sapccm4x -R pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO: CCMS agent sapccm4x working directory is /usr/sap/TQA/DVEBMGS30/log/sapccm4x
INFO: CCMS agent sapccm4x config file is /usr/sap/TQA/DVEBMGS30/log/sapccm4x/csmconf
INFO: Central Monitoring System is [SMP]. (found in config file)
additional CENTRAL system y/[n] ? :
INFO: found ini file /usr/sap/TQA/DVEBMGS30/log/sapccm4x/sapccmsr.ini.
INFO:
CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
compiled at Jun 28 2010
systemid 324 (IBM RS/6000 with AIX)
relno 6400
patch text patch collection 2010/1, OSS note 1304480
patchno 335
INFO Runtime:
running on saptqa01 AIX 3 5 00069A8FD600
running with profile /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO profile parameters:
alert/MONI_SEGM_SIZE = 200000000
alert/TRACE = 1
SAPSYSTEM = 30
SAPSYSTEMNAME = TQA
SAPLOCALHOST = saptqa01
DIR_CCMS = /usr/sap/ccms
DIR_LOGGING = /usr/sap/TQA/DVEBMGS30/log
DIR_PERF = /usr/sap/tmp
INFO:
pid 4165682
INFO: Attached to Shared Memory Key 13 (size 200141728) in pool 10
INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for application server saptqa01_TQA_30, created with version CCMS version 20040229, 64 bit single threaded, compiled at Oct 3 2008, kernel 6400_20020600_254, platform 324 (IBM RS/6000 with AIX)]
segment status ENABLED
segment started at Tue Sep 14 09:35:56 2010
segment version 20040229
ERROR: Shared Memory misconfiguration ==> can not monitor SAP application server saptqa01_TQA_30
Dispatcher Admin Shared Memory (Key 01) and CCMS Shared Memory (Key 13) both in pool 10.
Please change configuration with profile parameters
ipc/shm_psize_01 = -<different pool nr>
xor
ipc/shm_psize_13 = -<different pool nr>
EXITING with code 1 -
Basic Strategy / Best Practices for System Monitoring with Solution Manager
I am very new to SAP and the Basis group at my company. I will be working on a project to identify the best practices of System and Service level monitoring using Solution Manager. I have read a good amount about SAP Solution Manager and the concept of monitoring but need to begin mapping out a monitoring strategy.
We currently utilize the RZ20 transaction and basic CCMS monitors such as watching for update errors, availability, short dumps, etc.. What else should be monitored in order to proactively find possible issues. Are there any best practices you all have found when implimenting Monitoring for new solutions added to the SAP landscape.... what are common things we would want to monitor over say ERP, CRM, SRM, etc?
Thanks in advance for any comments or suggestions!Hi Mike,
Did you try the following link ?
If not, it may be useful to some extent:
http://service.sap.com/bestpractices
---> Cross-Industry Packages ---> Best Practices for Solution Management
You have quite a few documents there - those on BPM may also cover Solution Monitoring aspects.
Best regards,
Srini
Edited by: Srinivasan Radhakrishnan on Jul 7, 2008 7:02 PM -
Transport Management System with Solution Manager
Dear all,
Do you know the function transport management system(TMS) with solution manager, I already search in SAP document but not found this function.
Do you know how to config solution manager for TMS and documents related with this function please guide for me!
Thanks all very much !Hi,
Check this link.
https://websmp103.sap-ag.de/~sapdownload/011000358700000508502008E/ChangeRequestManagement.pdf
Hope this answers your questions.
Feel free to revert back.
-=-Ragu -
Need help in Solution Manager System Monitoring-activating Instance Status
I would like to use System Monitoring with Solution Manager.
The agents CCMSPING and SAPCCM4X are installed on the monitored system and CCMS is configured
I've already created a solution and a logical component. Now i would like to activate Instance Status in the tree when i enter in Setup System Monitoring .... but i get a red alert an the following Message Instance status is no performance alert. Thresholds have been deleted ... how can i activate this Instance Status?
I am going my first steps in SAP SolMan and tried to solve this problem but i had no success. Can someone please help me? What i am doing wrong?
thanks...
Edited by: Satish Machavarapu on Dec 15, 2009 12:46 PM
Edited by: Satish Machavarapu on Dec 15, 2009 1:04 PMHi,
If you want to monitor the Availability status of the instance then check the below docs
[http://help.sap.com/saphelp_nw70/helpdata/EN/38/9e100dd7980fffe10000009b3810a5/frameset.htm]
[CCMSPING config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/d547f687-0901-0010-07a9-ce64cc044215]
[CCMS Agent config|http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/40ef0688-814a-2a10-afb1-89b40d83d0e0]
regards
Naveen
Edited by: Naveen Kumar on Dec 15, 2009 1:07 PM -
EWA: error message in CRM check for SAP Solution Manager system
Hello!
In EWA report for SAP Solution Manager system I have seen error message: Many CSA* inbound queues in error status were detected in your system. As a result of this BDocs have not been delivered. And then table
Queue Name Status Date of first entry Entries
CSABUPA0000000070 READY 03.12.2007 45
CSABUPA0000000934 READY 07.05.2008 45
CSAIBASE0000000000 READY 23.11.2007 36
CSA_ORDER_8000000000 READY 22.11.2007 5
CSA_ORDER_8000000001 READY 22.11.2007 3
and others.
I looked transaction smq2. There are 11300 queues in it. Is it actual error or it is a normal situation? And that must I do, to remove an error?
Edited by: Mariya Kurbatova on Jul 2, 2009 6:27 AMHi,
Usually problems with hanaging CSA* queues are caused because too many
indiviaual queues are created for the qRFC resources to handle. You can
limit the number of queues as described in note 763680.
Note 763680 would be useful if all of your qRFC resourcesa are in use
when you have a great number of queues. With a large number of dialog
WPs on the system it would probably make sense to reduce the amount
as described in the note.
the casue when you have this problem would be to check SMQR -> GOTO ->
qRFC resources. You can also see if most of your dailog WPs are in use
in SM50.
Also refer to note 758677.
Please schedule report RSQIWKEX (Inbound) to run as described in the
note.
And since your title has mentioned that the EWA is on your CRM satellite system; this maybe a further good reference too
When you replicate lots of data from CRM to R/3, there could be a qRFC
resource problem. In this case, the numebr of queues created can be
reduced by implementing the attached note 356228, particularly solution
2.
For CSA* queues is slightly different from the one decribed in note;
this is because the CSA queues exchange data within the CRM system.
The steps described should be followed, except that table SMOFQFIND
must be used instead of CRMQNAMES. In this table, fields TR_SNAEMS and
SEGM_FLD are equivalent to the CRMQNAMES fieds BAPISTRUCT and BAPIFLD
respectively. It should be possible to follow the solution 2 in the
note as long as you use SMOFQFIND instead of CRMQNAMES.
Hope this helps
Cheers,
SH -
One Sender system (sync) and two receivers system(Sync) . Pls help
Hello All,
For one Sender system (sync) and two receivers system(Sync)
as I am using BPM for it.
CRM sender system (RFC)
DM (RFC) and ERP Receiver systems (RFC)
Pls let me know
In Receive there is only two mode
1. Async
2. Open S/A bridge
So do i need to choose Async mode for sender RFC.
Pls tell me the BPM flow steps for my scenario
RegardsUse Open S/A bridge
The scenario could be done wihtout bpm. Ur requirement is not clear but here could be the steps. Steps.
Receive
Sync send
Sync send
Async send
Regards,
Prateek -
ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM.
Dear Experts,
I am in the process of ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM. Since the solman database is increasing randomly i need to archive the old tickets amd also the tables and also the other objects.
Can any one help me how to archive and also what are all the objects to archive in the solution manager system.
Regards,
UmeshDear ALL,
I have got he table ARCDEL_OBJ ( Control Table for Archiving / Deletion) table I guess in this table the archiving objects will be stored.
The objects i got in this table are
CA_BUPA
CMS_PRJASM
CRM_ACT_ON
CRM_COMP
CRM_IPMCON
CRM_IPMPUC
CRM_IPMSAC
CRM_LEAD
CRM_LEAS
CRM_MKTPL
CRM_MKTSC
CRM_OPPT
CRM_RAGR
CRM_SACONT
CRM_SALDOC
CRM_SDBPBL
CRM_SDBSOL
CRM_SERORD
CRM_SRCONT
CRM_SRVCON
CRM_SUR
CRM_UBBPOL
CRM_WTYCLM
PRODUCT_MD
CAN I ARCHIVE ALL THESE OBJECTS OR WHICH OBJECT HAS TO TO BE ARCHIVED IN THIS..............?????
PLEASE LET ME KNOW THE IMPACT OF ARCHIVING THESE OBJECTS.
Regards,
umesh -
Define Service Desk Destination in the Solution Manager System (Dump creen)
hi,
in SPRO when i click on Define Service Desk Destination in the Solution Manager System
i got dump screen with the error below
any help?
Runtime Errors SAPSQL_EMPTY_TABNAME
Except. CX_SY_DYNAMIC_OSQL_SYNTAX
Date and Time 13.07.2008 14:05:57
Short text
A dynamically specified FROM clause has an unexpected format.
What happened?
Error in the ABAP Application Program
The current ABAP program "SAPLSHI2" had to be terminated because it has
come across a statement that unfortunately cannot be executed.
Error analysis
An exception occurred that is explained in detail below.
The exception, which is assigned to class 'CX_SY_DYNAMIC_OSQL_SYNTAX', was not
caught in
procedure "STREE_READ_NODE_GENER" "(FUNCTION)", nor was it propagated by a
RAISING clause.
Since the caller of the procedure could not have anticipated that the
exception would occur, the current program is terminated.
The reason for the exception is:
The running ABAP program attempted to execute an Open SQL statement in
which a FROM clause was specified dynamically in the field "TABLE_NAME". In
this
FROM clause, either a table name after a join operator is missing, or an
alias name after the key name "AS". The field "TABLE_NAME" could be empty as
well.
regardsHi,
I am facing the same problem. What is SP15 ?
Is there any SAP Note that can be applied to correct this ?
Thanks. -
1 Solution Manager System - Mulitple Companies.
Hi All,
Please provide some input/information regarding one Solution Manager system with multiple companies.
Situation:
We currently have one Solution Manager system(SMP) that belongs to a main company. Under this company there are 5 separate companies. Each company including the main company has multiple SAP systems with different landscapes. Main Company - ECC6 landscape, BI 7.0, Portal, XI and HR Landscape. All other companies have their unique systems/landscapes with their own support personnel.
Issues at hand:
How do we setup Solution Manager to run multiple companies? Do we setup different Solution Landscapes and add each company systems to their own landscapes. How does this effect Service Desk/Charm setup ?
We also want to implement Service Desk / Charm / EWA and all the other functionality that is available in Solution Manager. Is there any advise on this issue and what are the potential pitfalls.
Is it possible to be setup multiple clients and have each company work in its own client.
I would appreciate any advice and information that will assist us with making an informed decision on the best way to proceed with this. I have done research and cannot find any information pertaining to this type of scenario. I'm hoping there are other customers that have a similar problem/issue.
Thanks and regards,
RickyDear Ricky,
You are right. You sould create multiple solutions u2013 a solution for each company. Each solution comprises the landscape (systems) relevant.
I don't think setting up multiple clients and have each company work on its own client is a good idea. The solution manager supports monitoring and managing multipal solutions. By creating multiple clients you are loosing the advantage of one-point-of-entery. Besides, a lot of the customization in the SolMan is cross client.
Regarding the service desk:
You may create a sold-to-party business partner for each of the companies (transaction BP) and assign each sold-to-party only to the relevant system/iBase in transaction IB52. This will allow you to screen the messages in the service desk by a sold-to-party/company.
Regarding the EWA:
The EWA monitors the systems in the solutions. You may have as many solutions as you want.
Regarding the Charm:
Sorry, we didnu2019t implement it yetu2026 you should keep asking abour that.
If you would want to use Business Process Monitoring - this is solution based, so I don't see any problem there.
Hope it was helpful.
Good luck!
Adi Skutelsky -
Solution manager system Landscape setup problems
Dear Expert,
I tried to add new system DEV into solution manager landscape with the Assistant .
But during the step Create RFC connections, it occured some errors below.
RC=2: The user has no authorization in the target system (for the object S_RFCACL), or logged on with one of the protected users 'DDIC' or 'SAP*'.
I created a account call 'TIM' at target system, and also solution manager has the same user account as well.
does any other authorizqtion need to be assign to TIM.??
please help~
Regards
Jack LeeHello,
Please create a communication user in both Solman system as well as satellite system with trusted autorizatrion.
For trusted autorization create a role with object S_RFC & S_RFCACL
While generating RFC please select the user which you have created in the above step
Hope this helps you if not let me know the exact error
Regards,
Raghu. -
Solution manager system log - strange entries
Hi Everyone,
the problem we are facing in Solution Manager system log every five minutes appears a new error message:
2 Database error -30082 at CON
0 > SQL30082N Security processing failed with reason "24"
0 > ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
First of all the landscape: ECC, BI, CRM, PI and Solman. Each system is DEV, QUA, PRD - except Solution Manager.
Result of going to see the logs within work directory:
Connect to %_DCR_XXXXX as db2dcr with DB6_DB_NAME=DCR;DB6_DB_HOST=xxxxxx;DB6_DB_SCHEMA=SAPSR3;DB6_DB_SVCENAME=5912
C *** ERROR in DB6Connect[dbdb6.c, 1727] CON = 1 (BEGIN)
C &+*** DbSlConnectDB6( SQLDriverConnect ): [IBM][CLI Driver] SQL30082N Security processing failed with reason "24" ("USE
C &+*** RNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
C &+***
C &+***
C &+*** ABAP location info 'CL_SQL_CONNECTION=============CP', 337
C &+***
C *** ERROR in DB6Connect[dbdb6.c, 1727] (END)
C *** ERROR => DbSlConnect to 'DCR' as 'db2dcr' failed
[dbdb6.c 1732]
Some of the systems are being connected successfully and the error messages in SM21 are not related to those systems. But some of the systems like DCR cannot be reached. And this fact causing the error messages.
I haven't configured Solution Manager because I have joined the project later. I would like to know what job is trying to access the satellite system and for what purpose.
On solution manager side I have checked all the scheduled background jobs - all of them have been executed successfully.
There some of them are scheduled but it is hard understand what is purpose of the job.
I have checked and corrected system landscape through SMSY and have maintained all the RFCs. They all OK now.
What else could force to make a connection to satellite system? And where is the place where it is hardcoded local(satellite) db2 connection entry?
Like I said before, some of the systems are being connected but some not. The one which has not been connected - there was recently changed SAP master password. I believe this is the key to resolve the problem. But the system itself operating 100% correctly.
Perhaps it could be CCMS that makes some extra connections to collect the data from the monitored systems. But I have checked all the RFC's in SM59 and they were OK.
Any ideas or suggestions would be appreciated.
Thanks in advance,
Kind regards,
Artjom.Kaustubh Krishna,
thank you for respond.
It was dbacockpit. The connection was maintained with old db2sid password. And it was causing problematic log entries.
Problem was solved.
Points awarded.
Thanks,
kind regards,
Artyom -
System Monitoring in Solution Manager 4.0
Hi all,
I want to set up system monitoring for landscape BW, ECC and SCM systems using Solution Manager 4.0 and am new to Sol Man.
So could anyone please help me with the steps.
Thanks in advance,
Sandeep.Sandeep,
Trust me, there is no one resource that you can refer to and complete this system monitoring project. I recently configured this a couple of days ago. I can tell you that I haven't completed it yet. I have only completed the configuring the 'System Monitoring' part of it. I am yet to define monitors so that, I can monitor what I want of the satellite systems. So far, it took me about 4 days. Let me point out the basic steps you need to follow. Beyond that, please refer to the links I paste below:
Steps to configure 'System Monitoring' in Solution Manager:
1. Follow the 'Solution Manager Preparation' found under SPRO --> Solution Manager --> Read Me.
2. Make sure you have the latest ST-ICO and ST-SER installed in your Solution Manager (Note: 892412).
3. Make sure the Solution Manager has the latest support packages applied.
4. Prepare the 'Satellite Systems' as per note 455356:
a. Create the role 'SAP_BC_CSMREG' (if it doesn't exist) with the following authorization objects
--> S_CCM_RECV (with the objects and values mentioned in the above note)
--> S_RFC (with the objects and values mentioned in the above note)
--> S_RZL_ADM (with the objects and values mentioned in the above note)
--> S_CUS_CMP (with the objects and values mentioned in the above note)
b. Create a 'communication' user CSMREG (if it doesn't exist) and assign the profile S_CSMREG
5. Create the user CSMREG in Solution Manager using RZ21 transaction
-->RZ21 --> Technical Infrastructure --> Configure Central System --> Create CSMREG user (Provide the required password and confirm).
6. An agent needs to be registered in all the satellite systems that collects the monitor statistics and pass on to the Solution Manager. Before registering the agent in the satellite system, a 'CSMCONF' file has to be generated in the Solution Manager and store it in a central location which, will be used by the CCMS agent while registration. This CSMCONF file holds the communication details for the agent to talk to the Solution Manager. To create CSMCONF file, proceed as follows:
--> RZ21 --> Technical Infrastructure --> Configure Central System --> Create Start CSMCONF for Agents
--> Store the file in a central location that can be accessed by the satellite system/s.
7. In the satellite system, copy the file 'CSMCONF' to the working directory of SAPCCM4X (F:\usr\sap\PD1\SYS\DVEBMGS01\log\sapccm4x - for example. If the 'sapccm4x' folder does not exist, create one).
8. Copy the downloaded 'SAPCCM4X.exe' file to the kernel directory on the satellite system.
9. Execute "sapccm4x -R pf=<path of the instance profile>". This should ask for the 'CSMREG' password and the admin user password on the solution manager system. Please input the same and confirm other questions. Upon confirmation, the CCMS agent should be registered in the satellite system.
10.Make sure you establish the trusted RFC connection on the Solution Manager to the satellite system you would want to monitor. This you can do from 'SMSY' transaction.
11.After successfully creating the RFC connections, and assigning the system to a logical component, please go to transaction, 'SOLUTION_MANAGER'. You can see the monitored system in the System Overview.
Below are the reference links:
Weblogs Related to Solution Manager
Hope this helps. Award with relevant points if my response is helpful.
Thank you. -
SAP Best Practice Integrated with Solution manager
We have a server in which we installed SAP Best practice baseline package and we have the solution manager 7.01 SP 25
We maintained the logical port but when we try to check connectivity to solution manager we got the following error:
Connectivity check to sap solution manager system not successful
Message no. /SMB/BB_INSTALLER375
Can anyone guide us how to solve the problem and also if there is another way to upload the solution defined on the best practice solution builder into sap solution manager as a template project
Thanks,
Heba HeshamHi,
Patches for SAPGUI 7.10 can be found at the following location:
http://service.sap.com/patches
-> Entry by Application Group -> SAP Frontend Components
-> SAP GUI FOR WINDOWS -> SAP GUI FOR WINDOWS 7.10 CORE
-> SAP GUI FOR WINDOWS 7.10 CORE -> Win 32
-> gui710_2-10002995.exe -
Evaluation system with Solution manager
has anyone added an evalaution system where a user who logged a support message can evaluate the Solution given, with Solution manager. Basically the same thing like SAP have. When you close a call you have to rank the messageeg in regards of qaulity of answer etc etc..,
Anyone that might have any ideas how to do this, could you please give me some direction to how I can implement an evaluation system.
I thought of having a URL added to confirmation message, where the user can click on to take him to some area where he could evalaute the message. This systems is then linked to Solution manager so that I can report on these messages and the evealuation received for these support answers.
I will appreciate any feedback and any ideas would be most welcome to help me to get to a method of implementing such a evaluation system or developing such a system.Dear Johan,
Firstly the kind of scenario that you are trying to implement is not possible via the standard configuration of Support Desk.
What I can think of is probably creating an action while closing the message which generates a form for the user to be filled and saves the values into an custom table for questions based on evaluation of the solution.
Later you can generate reports based on this table.
Regards
Amit
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