SAP Outlook Integration

HI all,
We want to integrate SAP with outlook express in such a way that whenever an button (say a custom button send) gets trigger in SAP, an outlook email will get trigger. this email has some buttons (like Accept, Reject etc.) and fields displayed (with SAP data say order related data). When receiver opens the mail and click on any button or fill any information in fields provided and clicks on send option, then this mail will have to go to outlook of sender and corresponding data should also gets updated in SAP tables.
Is this possible?
If not possible, please suggest any other alternative of doing this...
Please reply...
Thanks in Advance...
Regards,
Dinesh

Hi Dinesh,
You cna achieve much of the functionality by creating a workflow and synchronizing the workflow UWL with Outlook. Then you would be able to send workitems containing Accept reject buttons, text etc to Outlook. You can also add your desired text as content of the mail.
For informartion on synchronizing the mailbox and sending notifications to external ID you can refer o the links provided in the above reply.
Also to achieve the functionality to send mail after the user Accepts / Reject you can create a workflow and check this condition.
Hope this gives you some direction.
Regards,
Saumya

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Outlook integration problems

Description of requirements: The problem with the SAP outlook integration is that the LoadBehavior in HKLM for the add-on is set automatically to 3 when outlook is started. This makes it impossible to control whether the add-on is
loaded into outlook by specifying the LoadBehavior in HKCU. We're wondering if this is possible to
change.
Business needs: The customer need a change in this addon so that the settings are set to each user and not to the server, as it is today. This is VERY important, so it would be great if this addon could be changed.
Current Workaround: They can't see any other solution but to change the outlook integration.
Proposed solution: Please read the description of requirements.
Lena Marie Digre,
Support co-worker
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Norway

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For those PC with slowing synchronization, check if there are firewall or antivirus running that may block the process.
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Dear Brodie,
SAP Business One Outlook Integration (Standalone) needs to have Microsoft Outlook installed on the workstation.
Refer to [http://service.sap.com/smb/sbo/documentation|http://service.sap.com/smb/sbo/documentation].
So if the locally installed Microsoft Outlook is able to connect to (for excample) an Exchange Server in order to sync its own emails, then its no problem for Outlook Integration too.
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I think it was originally developed for Sales persons, who are visiting their customers, but either no or very limited bandwith is available in order to connect to any network outside the local Intranet. These Sales persons does not need to have a SAP Business One client installed on their laptop, but only the Standalone version of Outlook Integration (OI) and Microsoft Outlook itself.
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Kind regards
Mario Schoenberg
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Edited by: Mario Schoenberg on Jan 5, 2009 3:20 PM

Cannot send alert from SAP by Outlook integration

Dear All,
We are on SAP8.8. When we create an Alert for a user query, we want to send the report by e mail as well.
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I tried to sent out email from SAP. I click the icon then sent out e mail. It can send out for me. So the outlook integration add-on should be fine. Is there anywhere we should check to see if the e mail has been sent out?
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hi,
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Hi,
I have few questions on outlook integration ( CRM 4.0) which is as follows.
1) Can we integrate Email by implementing Outlook integration in CRM 4.0? I heard that we can only integrate activities and tasks with SAP and MS outlook
2) When we create contact information in the account screen in CRM PCUI under relationship tab, the attributes like email id, mobile number, fax number, designation and department gets stores in relationship pop up in CRM GUI. Can I transfer these data (maintained in relationship pop-up in GUI) to MS outlook? I heard it has to be maintained in contact master data and not in relationship pop-up.
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Points will be rewarded****************

Hi
1) Unread eMails are shown in the inbox. In standard nothing more, but you can read the inbox entries and from there on build your own functionality to create an activity from there (pretty difficult). Other than that, only activities and tasks are integrated.
2) It can be done. A customer of mine did it together with SAP, but they both together spend some 100 days into this solution - obviously not a standard solution.
3) Yes, it is not updated as the shown adress is only inherited and does not belong to the CP. The CP is only updated if its own CRM data is changed.
4) This is not a standard functionality of the groupware integration. However you could customize a reverse partner determination from contact person to its BP and put that into the business partner. I would try and trigger it OnSave, otherwise you need to go into the BAPI_Order_Save and program it yourself.
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I am looking for information (marketing materials) on outlook integration for SAP Business One.
As well, is it true that you do not necessarily need to have a B1 user license in order to use outlook integration? If so, how does this work?
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You may check these threads to start your research:
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Outlook integration for ms outlook 2013 with SAP B1 9.0PL08

Hi experts,
I am not able to do outlook integration for ms outlook 2013 with SAP B1 9.0 PL08.
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With Regards

Hi,
9.0 version will not support outlook 2013. Please check admin guide for installing 9.0 version.
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Dear B1 Experts,
Please let me know what should i do , as SAP B1SAP 2007B Add on Outlook integration version 8.00.01.07 is having status as Failed ( it is not working )
So what should i do now?? Should i reinstall if yes then how to go about it??
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Regards
Vijay
Edited by: Vijay Vrindavan on Jan 12, 2010 8:56 AM
Edited by: Vijay Krishnan Vrindavan on Jan 12, 2010 9:09 AM

Dear Vijay,
Could you explain how did you get this failed status in the first place?
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Gordon

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I have the outlook Add-On running within SAP and irrespective of whether SAP is actually open or not i get the following message headed 'Progress Information' - Opening the logon window... this issue has only started happening within the last 4 weeks and once it comes up it doesn't go off. There have been no new updates to my machine either windows, SAP or anti-virus related. This is bery irritating and I cannot fatham why this happens.
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Thank you in advance
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Gordon,
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I have a question regarding Outlook Integration.
Can emails through SAP be tracked using SAP?
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Hi Guest 47,
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SAP SBO button doesn't appear in MS Outlook (AddOn Outlook Integration)

Hi all,
I have installed AddOn Outlook Integration, and it went smoothly. But on some of my co-workers' computers the SAP Business One button doesn't appear in MS Outlook (usually it appears on the top menu). I thought it was just a matter of display or view. But I can't find it anywhere.
Can anyone help me why and find the solution??
Versions:
SAP BO 2005 A (6.80.320) SP01 PL39
AddOn Outlook Integration 6.80.01.85
Microsoft Office Basic Edition 2003
Thanks
Andre

Andre,
This is from Note 801964. Please check there for a better format as i just copied it.
Hope this helps,
Karl
There can be several reasons why you don't see the SAP Business One menu of the Add-On "Microsoft Outlook Integration" in your Outlook window. In order to analyze the problem, carry out the following steps in order:
Close all running instances of Microsoft Outlook. If you installed Release 2004 of Microsoft Outlook Integration, close all instances of Microsoft Word and Microsoft Excel as well. Make sure that there are no running instances left (using the task manager, or, if possible, reboot the system). Restart Outlook and check if the menu is shown. Keep in mind that the menu appears only in one running instance of MS Outlook.
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From the MS Outlook main menu choose "Tools"->"Options" and select Tab "Other". Press button "Advanced Options". On the form opening press "COM Add-Ins". If you find the addon listed there, enable it. Again close all Office instances and restart Outlook.
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The file "BO_SyncExt.exe" must exist on your machine.
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Should the file or registry entry be missing, reinstall the add-on.
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Ms Outlook Integration Error after Sap B1 upgrade

Hi experts,
We are facing a issue after upgrading SAP B1 8.82 to SAP B1 9.0 with Outlook Integration (MS Outlook 2010), we try to logon to SAP B1 from Ms Outlook, we type server name, db user and db password, when why try to choose database we are getting an error "Unable to recover companies list from "Server Name" to Sap Business One", when we press logon button in the same logon window we are getting an error "'Database Name' is not a valid company database".
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Kind Regards,
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Thanks

Dear Vijay,
Could you explain how did you get this failed status in the first place?
Thanks,
Gordon

Need details on Outlook integration with SAP CRM

Need details on Outlook integration with SAP CRM

As Robert has stated there is plenty of information if you would have done a search first or looked at the CRM wiki.
https://www.sdn.sap.com/irj/scn/wiki?path=/display/crm/home
Please review the rules of engagement before posting further.
https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Due to this thread, being way too vague and a duplicate question, I'm now locking it.
Thank you,
Stephen
CRM Forum Moderator

Error while installation of Outlook Integration Add On

Hi Experts,
Problem encountered upon installation of outlook add-on
The message box shows "The Procedure point ??OCBFDbDef@@QAE@....... could not be located in dynamic link library BFFramework.dll".
I'm watching this thread . I cannot open the link for the proposed solution to my problem.
[Error while installation of Outlook Integration Add On]
Please provide updated link
Regards,
Sandra
Edited by: Sandra Callanta on Sep 15, 2009 10:55 AM
Edited by: Sandra Callanta on Sep 15, 2009 10:56 AM

Hi Sandra,
You may check SAP Note Number: 953357 instead. The title for the note is: Troubleshooting Add-ons in Business One.
Thanks,
Gordon

SAP Outlook Integration

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