Sap printer issue

hi experts
i am facing a problem,i am in IS-U ELECTRIC company having mass billing scenario.we r having 5 printer's which will print bulk of bill's every month.the problem is when we give print on 1 printer in a lot (of 2000 bills) then the whole printer on the networks(sap configured printer) get stucked,and if another user want to get print from another printer he will only get those print after the completion of previous spool.so is it a configuration issue against printer setting in BASIS? plz help me out in this it's urgent issue.
gaurav

Gaurav, how many spool work process's do you have?
It sounds as though the process's you do have are getting flooded & you could benefit from a few more in the system.
Look in SM50 for processes called 'SPO' these are SAP's spooler/printing processes. By default there will be just 1. You can increase the number of these by changing the instance profile parameter "rdisp/wp_no_spo" via RZ10. You will need to restart the instance for the change to take effect.
I currently look after a 4.7 System that has high printing requirements & is running comfortably with 5 spool work process's.
Hope that helps
Danny

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SAP Printer Issue: Printing in two diff printers simultaneously

Hi Expertz!
I have a weird situation here...
3 users suddenly encountered this weird issue yesterday...
They expect to have their work printed in "Printer A" but they didnt expectd that it will also get Printed in "Printer B".
I checked the spool request (via sp01) and it is only directed to Output Device "Printer A" and Not to "Printer B"
I also checked for spool request under "Printer B" that has been requested by the 3 users. But there is none!
This is beyond my Stock Knowledge!
Please help GuyS!!

ideally it should work if the spool work process of the SAP System and the host spool system (operating system spooler) are on the same host. is this the case?
check [http://help.sap.com/saphelp_nw70/helpdata/en/4f/9c033cff903105e10000000a114084/content.htm]

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Hi,
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ideally it should work if the spool work process of the SAP System and the host spool system (operating system spooler) are on the same host. is this the case?
check [http://help.sap.com/saphelp_nw70/helpdata/en/4f/9c033cff903105e10000000a114084/content.htm]

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Dear All,
Our sap environment largly depends on printing. Basically 2 type of printing method used which is L & S type. L type dose not give much issue but S type always gives us Issue.
Server properties:
Win2003 Std Edition (32 bit)
Proc: Intel Xeon 3Ghz
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Hi,
Have you checked Note 946209 - Analyzing SAPSprint problems ?
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Hi,
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2. the shaded areas of the Order Confirmation and Invoice are black when printing to a SAP printer (works when using LOCL)
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Hi Prathap,
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Regards,
Prabhu

Smart form printing issue with LOCL and SAP printer

Hi,
The issues are as follows:
1. the top portion of the Invoice and PO does not print when using the SAP printer (works when using LOCL)
2. the shaded areas of the Order Confirmation and Invoice are black when printing to a SAP printer (works when using LOCL)
In an attempt to correct the printing issue is was suggested that we change the SAP printer device type from HPLJ4 to POST2. This did address the problem where the shaded areas were black but then we received reports that other reports printed "garbage". Its possible that using POST2 device type causes issues when printing to HP compatible printers.
Apparently all the testing was done using the SAP printer LOCL and not the SAP printer name and SAP spool system. LOCL uses the SAP GUI and Windows system to produce the output. Our production users at the plant site and Toledo are using SAP defined printers with the device type of HPLJ4. HPLJ4 is our standard here as OC for our printer definitions and we have HP compatible printers installed in our Toledo location and all of our remote sites. We need to be able to correctly print the Invoices, Purchase Orders, Sales Order Confirmations on our SAP printers.
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Thanks, Prathap

Hi Prathap,
Check the background shading of the windows of the Smartform where you get the black boxes. If it is set something like this:
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and this should resolve the problem.
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Regards,
Aidan

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Hi Friends,
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SAP Printer Set to Double Sided on the printer itself

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I need your expertise concerning a printing Scenario. The Scenario is that the physical printer is set to print double sided on the printer itself i.e. a duplex tray was recently installed. Hence all documents from Microsoft and SAP prints double sided.
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Hi NF,
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But, many times they say that the print request are stuck in the queue. If this is the case how we going to resolve the problem? Shall we reset the print queue ? How?
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Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
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Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP ENVY 100 D410 Printing issues...

I have an HP ENVY 100 that has recently started having printing issues. We recently upgraded to Mountain Lion and had no problems in the upgrade nor have we had any other software that we've changed. The problem seems to be somewhat random and the results are always the same. When commanded to print the printer acts as if it is running out of ink and then distorts the fonts creating vertical lines on the page and skipping rows creating what almost looks like a bar code. It's most peculiar and the only way I can find to solve the issue is to completely restart both my system and the printer. Thinking that I had a driver issue on my Mac I used the utility on the printer to update drivers and none were found. To insure that the problems wasn't isolated to just my machine I tried our laptop as well and it seems to have the same problem. Has anyone had a similar problem?

Hi Talon,
That more liekly related to the software indeed, I would suggest trying the following steps:
Reset the printing system as listed below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01371980
Open the Applications folder, then Hewlett-Packard and then open the Device Utilities folder, launch the HP Setup Asisistant and follow the steps to reconfigure the device.
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If the same persists uninstall any HP Software by following the HP Uninstaller under the Hewlett-Packard folder.
If there is no Hewlett-Packard folder follow the steps listed under Mac OS X 10.6, 10.7, and 10.8 > I used Apple Software Updates to install the product software below:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02440673&tmp_task=useCatego ry&cc=us&dlc=en&lang=en&lc=en&product=5157536#N1305
Download and isntall the latest Lion Software below:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-97934-2 &cc=us&dlc=en&lc=en&os=219&product=4073738&sw_lang=
Once completing the installation click the Apple icon and install any available Software Update.
Shlomi

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