SAP RELEASE MANAGEMENT TOOLS -- SOLMAN,REMEDY,DEVTRAC, ETC

Hi Gurus,
I am new to SAP BASIS, and currently working on SAP RELEASE MANAGEMENT TOOLS.
Could you pls. share any documentation on below mentioned tools,
VIZ.
1.REMEDY
2.SOLOMAN
3.DEVTRAC
4. ANY OTHER TOOL
And also any other tools documentation related to SAP RELEASE MANAGEMENT TOOLS.
Regards
Sai Harini

the Java process is having a communication issue with the ABAP stack. First 3 things I would look at:
1. is the ABAP stack up and running? The Java stack is checking for a user installed in the ABAP stack.
2. is sapgw00 service defined in the services file? should have been done by the installation, but I've seen this fail.
3. is host ISLLSOLM listening on the port defined as sapgw00? If this is not true, any number of things could be wrong.

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