SAP service sales order

Hello experts,
<<Text removed>> I have a requirement where we need to receive parts from customer which we already shipped them before but should not cosider as return or buying them back, and these parts actually belong to that customer. we need to manually receive them into SAP and store them in a partilcuar location and certain test services are performed on them. After service is performed we need to ship those parts to same customer. We need to charge only service charge on those parts but not actual part charge. Please let me know how to handle service sales order in SAP in this scenario. Can we use consignment in this scenario
THanks <<text removed>>
From
Neha
Edited by: Matt on Oct 28, 2010 9:51 PM

Hi
This is more of like a JOB WORK scenario, where you are taking the customer material and then giveing your services and returning the same to the customer.
You have to create the material as a NON -Valuated material. Then you can create a sales order for this material, logically since you are giving the same material to the customer delivery will be required to be created into the system. So you can use the scenario SERVICE WITH DELIVERY.
Take the GR Of the material against the sales order. this will help you keep a track of the material received against the sales order.
Regards
Rishi

Similar Messages

SERVICE pr AGAINST SERVICE SALES ORDER

Dear SAP GURU,
we have scenario service sales order has been raised for customer .
and some of the service will be done by through vendor
Kindly suggest what prerequisite has to be maintained for running full cycle in service sales order
what account assignment we should maintained in PR.
is sales order has to assigned in PR??
from my side,
service sales order created in qas server.
and during PR creaion try to maintain item category D and account assignment sales order
But maintaining gl account & sales order in account assignment tab
system shows message account require co object after maintaining sales order also in account assignment
Kindly suggest is any prequisite in sales order remain. from our side
Kindly help us
With regards,
Shrikant B.

Can you have a look in the following config to make sure doc.type -> item category assignment is exist for your PR?
SPRO>MM>Purchasing>PR>define Do. types.
Let me know, how it goes?

Error while Saving Service Sales order.

Hi..
Please help me for resolving below error..
While saving service sales order error is coming as-
Invalid account assignment category...
Detailed Error-
"Assign components to a/c assignment category & Account Assigmnet Category not defined.
In customisining a/c assgnment cate for ser & mainta order .In standard define the following values for the order category 30.A/c Asd type general F,
A/c *** type Project Q,A/c assigment type Sales Order E,Sales Doc Project D".
Awaiting for your inputs....
Thanks
Manoj Mahajan

Hi Manoj,
Account Key assigned to the pricing condition hasn't been configured completely.
Please check the appropriate account key and speak to your FI team.
Pl award me points if it is helpful.
Let me know if you need more details.
Thanks,
Ramesh

How to create a subtotal or text line in a service sales order ?

Hi ,
is there a way to add text line in sales order for service ? when we switch from item sales order to service sales order , the "type" column disappear , and we can not create line other than service line . we use B12007A SP01 PL07
i've not seen this limitation in the B1 help . is it a setup problem ? or is it impossible to add those lines to service sales order ?
thanks for help
regards

Hi,
This is not setup problem this is limitation you cannot add line as text or subtotal using type option in service order like item type order. If you want to add text for your service line you can do this through linewise udf.
Thanks
Sachin

Regarding service sales order

Hi All,
While creating service sales order price field is grayed out i can’t able to enter price kindly update me any setting need to active for this.
Ramesh

Hi,
please first check error messages at the bottom of your screen. There are missing some general information in sales order or account master data.
Best Regards,
Andreas

Service Sales order

Hello All,
I am creating service sales process and here I have a scenario, where my client wants to restrict Material number in Service sales order and Delivery for the sales order.
How do i go about this?
Kindly help me out to proceed further.
Regards,
Manoj

Hi
What do you mean by restricting material for service sale order and delivery order? First thing is if this is service then why do you want to make delivery for it? Second thing is if you want to restrict one material for this transaction then you can use many approaches and see which is suitable for you.
Extend/create one material only for that sale area which you will use for service.
Allow one material only and block all other using Distribution-chain-specific material status field in Sales organization 1 data.
Create a variant in SHD0 and make material field in grey mode and with content.
Use userexit and hard code the material.
Thank$

SAP SD Sales Order approval process

Hi Gurus,
Could anyone explain how to map the following scenario in SAP SD sales Order Management?
Ques-1:
Sales order will be reviewed by supervisor. If the supervisor approves, then the sales order will be available for the Sales manager for review. If the supervisor disapproves, then the sales order will be stopped from getting processed.
Ques-2:
Sales order will be reviewed by sales manager. If the sales manager approves, then the sales order will be available for the Sales director for review, if the order is above a pre-set value limit. If the sales manager disapproves, then the sales order will be stopped from getting processed.
Ques-3:
Pending sales orders will be automatically promoted to the next level.
Have a Nice Day.
Regards,
Ravikumar.S

Hi Ravikumar
For all your questions ,
Configure credit management and in FD32 maintain credit limit for the customer. and in OVA8 , maintain Error indicator . So if the error exits then the sales order will be sent to the supervisor to get the approval.and then do delivery. After approving by the supervisor then it the sales order will be forwarded to
Sales manager. to finalize again
So while doing configuration in credit mgmt , dont maintain credit limit for the supervisor and maintain credit limit to Sales manager. But make sure that the 1st level is supervisor and the 2nd level is sales manger. So that once the Error comes in the sales order then it will be forrwarded to Supervisor and then supervisor will forward to Sales manager
Regards
Srinath

SAP CRM sales order

HI CRM Gurus
Now i am learning SAP CRM,
Please tell me how to create sales order in SAP CRM, how to create customer master record, and material master record.
Isn't possible to create in SAP CRM.
If possible pls tell me path or tcode
Thanks in advance
Satya

Hi
as a standard process , CRM uses the Replicated Master data from ECC .
1) Customer record will be maintained in ECC ( T-code XD01), same will get replicated to CRM
     To view customer master in CRM, use T-code : BP
2) Material master data maintained by MM module will be replicated to CRM
    To view Material master in CRM, use T-code : COMMPR01
    However Service masters can be created localy in CRM using COMMPR01.
3) Employee Master datra maintained by HR module will be replicated and creates BP number in CRM.
     To view Employee BP master in CRM, use T-code : BP
Best Regards
Nagaraj G

Drag & Drop from Outlook into SAP BDS (sales order, deliveries, etc.)

Hello everyone,
I have some problems with Email archiving between SAP ECC 6.0 and Outlook 2007. The overall scenario should look like:
Outlook (drag&drop) --> SAP object like e. g. sales orders as Business Document --> third party archive.
The problem we are facing starts with the false or maybe non existing drag & drop function for Outlook. The direct drag&drop from Outlook only creates a textline in SAPs Business Document. There ist no problem at all if we store the Email on the hard drive in .msg format and afterwards drag&drop it to the Business Document.
Is there any way to skip the latching on the hard drive and communicate directly between SAP and Outlook? Otherwise how do you handle this problem?
Thank you.

Is there no one else who got this problem?

Goods reciept against services sales order

Dear SAPERS,
I have one scenario with my client, i.e. My client will receives rough castings from their customer against customer subcontract purchase order.
My client will do PP operation on it and sent back to their customer with service charge invoice, In this process we want to track the material receipts and issues with respect to sales order.
Please provide solution for this.
With regards,
Venkat.

You have to follow the steps listed under Servicing Plant. Besides this, your pricing procedure should have a condition type for TDS
From MM point of view, they inward the base material and when the part is being sold, it will be a different part number for which, you need to maintain the sales view.
In fact, you have not indicated as to whether the quantity and value while inwarding can be updated. If it is valuated, then you can follow the normal MM process with material type as ROH with quantity and value updation boxes are checked in IMG.
thanks
G. Lakshmipathi
Edited by: Lakshmipathi on Aug 4, 2011 1:36 PM

Inbound delivery agains service sales order

Dear All,
i am raising service order in my client business but for this sales order i need to take some materials from the customer it is opposit to sub contracting in mm
please let me know how can i map this scenario
Thanks n regards
Siri

Hi Kimberly,
In these type of scenario, generally company maintain the two plants.
One for delivery and second for receipt the goods from customer (Which are coming for servicing or maintenance).
I think you are directly go to VL01n and enter the shipping point, date and order, when you enter then system shows you this error.
Do one thing,
Go to VA02 --> Enter your order number --> Enter --> On overview screen --> Click at "Sales document" (Menu) --> Click at "deliver"
it will directly take you the delivery overview screen.
Please try and revert back with your findings.
Regards,
MT

SAP Standard Sales Order

Hi,
There is a scenario. for Order type OR , pricing date should be equal to Requested Delivery date during Order create using VA01. This is handled in Order type OR configuration prop for pric date = Requested Delivery date (Header).
But when some one goes into this order using VA02 and changes the Requested Delivery Date, this change should not affect the pricing date. Do i need to go for a user exit or is there any other easy way to handle this? Kindly Suggest.
Your help will be highly appreciated.
Regards

Hi sai
As per ur query , once u save the sales order the request delivery date and the pricing date will be same. provided you do the pre-requisetes for the request delivery date in sales doc. type and the condition record you maintain for the pricing date i.e., validity periods.
bt once u go to VA02 it wont change , the request delivery date and the pricing date cannot be changed. hope ur question has been answered to ur satisfactory level.
If ur satisfied reward points
Thanks and Regards
Srinath

SAP Query: Sales Order to Workflow Join

I'm trying to create a report in Query that joins VBAK to workflow. The idea is to select a date range, a sales org, a customer, or any number of parameters, and bring in work items related to those Sales orders .
The trouble I'm having though is finding the key field to join sales orders to workflow. I've been through what I think is nearly every workflow table, but I can't find a compatible field.
Any help is greatly appreciated, and of course points awarded.
Thank you.

Hi Naval
Can you provide a bit more detail. It is difficult to try and think what the problem could be without sufficient information
Regards
Brian Maunde

SAP SD Sales Order is not processing

Dear sir,
When I am creating sales order and processing it for delivery, it is not processed and it gives message that delivery can not be processed due to credit limit has to be checked. It is despite of that when I have not configured credit management for the company.
Kindly send me answer pls.

dear sunil..
check whether in the customer master credit control area is assigned.
check whether ur company code is linked to any credit control area in enterprise strucutre... as when u copy a company code when creating it... this might have occured.
i don't think so u have activated automatic credit control area.
check ur basic configurations.
regards
suresh sangoju

Service sale order integration service po and entry sheet

dear all,
In my business I am providing service to my customer. that service should be procured from external vendor through service PO (MM) and entry sheet. I am not using DIEN service material type. How to integrate SD & MM in sap without using Material code just by material description?
Please explain the spro setting
thanx

not requried

SAP service sales order

Similar Messages

Maybe you are looking for