SAP SMTP Office 365

Hi,
I received message like below from one of my colleague : Is there any work around for configuring the SMTP for Office 365 in ERP6 EHP6.
it is looking good now. After I checked the current situation, I
noticed, that you use office365 as a mailserver.
Sadly this is requiring an authentication method (AUTH LOGIN) which is
not supported by SAP SMTP.
We are also looking for a solution for it, but currently this
authentication is not possible.
Kind regards
Hope you will help me to configure if you are already done....
Thanks in advance...
Regards,
Mathew Vaidyan
29th April 2014

So can you kindly let me know for us EHP4 (SAP_BASIS 7.01) what would be the step?
Also in few other forums i have seen with Office 360 with EHP4 configuration is not possible and in few it is possible with intermediate SMTP relay has to be installed.
I have configured and when i try to send an email(External Other domain)am getting the below error in trace log.
27.05.2014
01:37:44
SX_PERFORM_SMTPSEND
G
SMTP Plugin raises error:
27.05.2014
01:37:44
SX_PERFORM_SMTPSEND
G
Could not connect to smtp.office365.com: 25
27.05.2014
01:37:44
SO_SYNCHRON_STATUS_UPDATE
G
Message cannot be transferred to node SMTP due to connection error (final)
I have also tried with the port 587.

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How to configure a Office 365 email on SAP BI 4.1SP05 server to send scheduled reports by email ?

Hi All,
I am trying to figure out how to configure office 365 server on BI platform so that I can send scheduled reports by Email.
Below are the system details:
SAP BI 4.1 SP05
Microsoft Office 365 Email account
I referred to the SCN post for configuring gmail.
I could easily configure my gmail account.
I tried same logic with Office 365. Instead of using port 465 (for gmail) I used port 995 (for office 365).
That didnt work.
I also tried using port 587 for TLS authentication but that doesnt work either.
SMTP Link for office 365: smtp.office365.com
For simplicity purposes, I have opened all the ports on the firewall and server.
Please let me know if I have missed anything or if my whole approach is incorrect ?
I am open to suggestions and workarounds.
Thanks,
Prathmesh Pai

Hi there,
When the order is saved, the system will call the mail ID maintained in SU01 of the user.
It will then trigger the mail to the regular outlook mailbox.
Else in some cases a new Z table is defined to maintain the mail IDs. System will trigger the mail through outlook. It has that inbuilt capability.
Just ask your user to check his mail box to see if he has received the mail.
Regards,
Sivanand

Cannot get db mail to work via SMTP Relay for Office 365 in SQL Server 2014 on Windows Server 2012 R2

Our company recently moved to Office 365 which mean our on premise exchange server went away as well with the move. I am trying to configure my new sql server (OS-Windows Server 2012 R2, DBMS- SQL 2014 Std Edtion). After some searching I found
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I have configured my db email exactly as describe here(http://blogs.technet.com/b/meamcs/archive/2013/02/25/how-to-configure-sql-database-mail-so-send-emails-using-office-365-exchange-online-a-walkthrough.aspx). But keep getting an unable to connect
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DB Mail error log:
Date 6/10/2014 10:28:41 PM
Log Database Mail (Database Mail Log)
Log ID 46
Process ID 2196
Mail Item ID 19
Last Modified 6/10/2014 10:28:41 PM
Last Modified By xx
Message
The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 2 (2014-06-10T22:28:41). Exception Message: Cannot send mails to mail server. (Failure sending mail.).

Hi,
I followed this blog and got the below error message in the Database Mail Log.
“The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 2 (2014-06-11T19:34:00). Exception Message: Cannot send mails to mail server. (Mailbox unavailable. The server response was: 5.7.1 Unable to relay
for [email protected]).”
If you are getting the same error message, you can try the below steps to resolve the issue.
1. Open the IIS 6.0 management console. Right click on the SMTP server and open the properties window.
2. Click on the Access tab, click Relay button under Relay restrictions. loopback IP address (i.e 127.0.0.1).
Then the email should be sent out from Database Mail without problem.
Thanks.
Tracy Cai
TechNet Community Support

Ramifications of assigning a wildcard certificate to the SMTP service (needed for Exchange 2010 Hybrid Configuration - Office 365)

Hello All:
I am receiving an error when I run the Manage Hybrid Configuration wizard - ERROR:Updating hybrid configuration failed with error 'Subtask NeedsConfiguration execution failed: Configure Recipient Settings. I have opened a SR, but figured I'd try the forums,
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get updated/changed; I do not want to disrupt services further, as the Manage Hybrid Configuration will be done during business hours.
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Thank you.

Hi,
We can enable a Wildcard certificate with SMTP service for Exchange Hybird Deployment. The SMTP service can be assigned to multiple certificates. For some Exchange services such as OWA, Ecp, ActiveSync, Autodiscover service, OOF, it is used with Exchange
certificate with IIS service. And there is usually only one certificate can be assigned with IIS service.
Please just make sure your Wildcard certificate can contain all namespaces which are used for all internal URL and External URL configuration in Exchange services. About how to import an existing wildcard certificate on the Exchange 2010 Hybird servers,
please refer to the Import & Enable Third Party Certificate on Hybrid Servers
part in the following article:
http://www.msexchange.org/articles-tutorials/office-365/exchange-online/configuring-exchange-hybrid-deployment-migrating-to-office-365-exchange-online-part9.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
Regards,
Winnie Liang
TechNet Community Support

Office 365 + SMTP Virtual

I have a question,
Would that all messages received by a [email protected] account that is hosted on Office 365 is relayed to a internal SMTP Virtual server, just want this account to have this behavior. Is it possible? I know that Exchange Server I can do this by creating
a new domain and accept a Send connector.
Lucas Camargo Reis - http://lucascamargoreis.wordpress.com

Hi,
You should be able to do something like that in Exchange Online also. Take a look at this TechNet article about mail flow in Exchange Online http://technet.microsoft.com/en-us/library/jj723138(v=exchg.150).aspx
You could also use Mail Forwarding for a specific Mailbox, and point it to a smtp address that's routed to your on-prem SMTP server.
http://technet.microsoft.com/en-US/library/dd351134(v=exchg.150).aspx
Hope this helps :)
/Anders Eide

SAP Analysis ed. for Office on Microsoft Office 365

Hi,
can anyone tell me if SAP Analysis ed. for Office also works on Microsoft Office 365?
Cheers,
Julian

See this thread for further details and a note:
http://scn.sap.com/thread/3450180

Office 365 configuration using in SMTP

Hello Friends,
we have developed one service to send mail through SMTP settings. My client is using Office 365 email Id.
For Example:
username: [email protected] , password: XXXXXX
From email: [email protected]
ssl=true
hostname: smtp.office365.com
In above case,Mail successfully sent.
But as per below settings, we are getting failure in mail sending:
username: [email protected] , password: XXXXXX
From email: [email protected]
ssl=true
hostname: smtp.office365.com
Error: "Mailbox unavailable. The server response was: 5.7.1 Client does not have permissions to send as this sender"
In above case,we have used different from Name and account email id.
Please give me some solution to solve above issue.
Thanks,
Sonal Patel

Have you solved this issue?
Have a look at posts related to the same message:
exchange
"550 5.7.1 Client does not have permissions to send as this sender"
SMTP error 550 5.7.1 Client does not have permissions to send as this sender
SMTP server error: 5.7.1 Client does not have permissions to send as this sender

Office 365 SMTP setting for Canon Imagerunner 1730i

Dear All,
Recently i have deploy Office 365 exchange online into my company, everything going smooth.
But when come across the SMTP setting for canon imagerunner 1730i, even i have change the SMTP address to smtp.office365.com or outlook.office365.com, using cloud email authentication, the scanning via email address still failed.
Kindly advice the full guide on this or share any info that may help on this matter.
Appreciate it!
Thanks.

Any idea?

Messages queueing usng IIS SMTP Relay server for Office 365

We have SMTP relay server in IIS for office 365. We followed the setup provided by Microsoft but messages are stuck inside the queue folder.
Any help?

Hi，
Anything updates now?
Which sutup you have followed? Did you mean that SMTP server didn't deliver the mail? If yes, please check the -delivery report -delivery report would be created in the C:\InetPub\MailRoot\BadMail folder.
In addition, since it is related to IIS, you can also ask in IIS forum below for professional assistance:
http://forums.iis.net/
Best regards,
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SAP SMTP Configuration for Microsoft Exchange Online (Microsoft Hosted Solution for Exchange - Office365)

Dear All,
We are using Microsoft Exchange Online (Microsoft Hosted Solution for Exchange – Office 365) for sending and receiving emails. Now we want to setup SAP SMTP so that emails / notifications can be sending through SAP via Microsoft Exchange Online. It is quite easy to configure for setting SMTP Services for locally hosted Exchange Server. But this is the first time I am trying to setup for Microsoft Exchange Online.
Current Instance Profile settings are as follows;
is/SMTP/virt_host_1                         *:25000
is/SMTP/virt_host_0                         *:*
icm/server_port_2 PROT=HTTPS,PORT=44300,PROCTIMEOUT=300,TIMEOUT=600
icm/server_port_1                           PROT=SMTP, PORT=1080, TIMEOUT=180
icm/server_port_0 PROT=HTTP,PORT=8000,PROCTIMEOUT=300,TIMEOUT=600
ms/server_port_0                            PROT=HTTP,PORT=81$$
SCOT Settings are
Mail Host             smtp.office365.com
Mail Port              587
Following are the settings for configuring Outlook for Exchange Online – Office 365;
Server name
Port
Encryption method
POP3
outlook.office365.com
995
SSL
IMAP4
outlook.office365.com
993
SSL
SMTP
smtp.office365.com
587
TLS
Please assist if any one configure office365 with SAP.

Hello Majid,
Were you able to setup SCOT for Office365 online, I have to setup same.
Can you help with some guidelines on how you setup.?
Regards,
Ashish

Cannot send email to companies using Office 365

I have recently come into a problem with emailing companies that use Exchange Office 365.
We have regular email contact with 2 companies and recently we are getting the following message when sending them email:
From: Microsoft Outlook
Sent: Friday, August 08, 2014 12:35 PM To: Assist Program
Subject: Undeliverable: Consumers Account No. ##########
Delivery has failed to these recipients or groups:
The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again.
If the problem continues, contact your helpdesk.
Diagnostic information for administrators:
Generating server: ###.###on.local
consumeraffairs@####.###
#550 4.4.7 QUEUE.Expired; message expired ##
Original message headers:
Received: from
###.###on.local ([fe80::2452:938f:6dd9:822b]) by ###.###on.local
Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [10.1.100.118] Content-Type: multipart/alternative;
boundary="_000_A53763D7745441418094A31C2B75645B02BF4D49ASUMPTIONSBSass_" MIME-Version: 1.
We have:
Windows Small Business Server 2011
Exchange 2010
Netgear Prosafe VPN fvs318
I have talked to there tech teams and they said it never reaches their queue. The only thing that both of them have changed is that they switched to hosted Exchange Office 365. I'm trying to help out my church, so I am in no way knowledgeable
in Exchange. I have the firewall open to outgoing mail and emails we're going through until about a month ago. Since both of them are no longer going through, I'm sure there is a setting on my end that is not allowing them. Can anyone suggest
where to look?
Thanks.

Hi,
To narrow down this issue, please take your time to collect some information:
Does this happen to message sent to an individual, to a domain, or to a network?
Does it happen for messages sent to recipients within your organization, or to recipients at other domains?
What do the SMTP protocol logs show when attempting to send the messages?
Refer to:
http://technet.microsoft.com/en-us/library/bb124531(v=exchg.141).aspx
Try to stop and restart the Exchange Transport service to check this problem.
Thanks.

Office 365(O365) and Windows Security Pop-Up When opening outlook

This post is being transfered from the office 365 team because they created a brand new profile and i still get the same problem when connecting to their newly created one.
Any help you can provide would be much appreciated.
I really would like email running. Thanks very much !!!
Hi Everyone I have seen some threads on this topic and i have tried to follow all of their instructions and it hasn't solved my problem.
So this problem started happening 2 days ago.
Each time i open outlook I get prompted for Login Credentials. It has never happened before
I have tested it using this tool https://testconnectivity.microsoft.com and it works fine
I have removed my security credentials on the PC it hasn't solved it
I have a number of tablets and they are working fine
I have built new Outlook profiles
I have tried it in safe mode
In the Security settings for the Outlook Mail profile is set to Not Prompt for Security Credentials
The Login Security Mode is set to "Negotiate Authentication"
I have tried it with both Encryption and without
I'm able to login to Email online and send and recieve emails that way.
I have another user on Windows 8.1 and the problem started happening at the same time as me. I'm on Windows 7 Office 2010 Plus Proffessiona
I believe the other user is on a newer version of outlook than me.
I have spent all night trying different things and nothing has worked
I could really use your help.
Any help would be much appreciated i'm quite frusted not being able to send mail from outlook
Hi Alan,
I am sorry for the issue you are experiencing right now.
On Tuesday, August 5, 2013 at approximately 12:45 PM UTC, we receive a report that some of the users were unable to authenticate to the Exchange Online service when using the Outlook client. However, the issue has been restored.
Since you are still having the issue, please follow the steps below to do the confirmation.
1. Please make sure that all Outlook security patches and updates are installed on the affected computer. To check for the latest Outlook updates, please click on the link below.
2. To make sure whether the issue is related to the Outlook client or the service, please try configuring the test account I send you through private message on the affected computer to check whether the issue exists. To check the private message, please follow
the steps.
a. Please go to Your details section on the right side of the community site.
b. Click Private messages.
c. Click the subject title of the responses to read the message.
Please provide feedback, then we can move forward to check where exactly to look into the issue.
At last, I would like to confirm whether your organization only have Exchange Online or have hybrid environment.
Thanks,
Yang Yu
I noticed something a bit strange that SMTP is automatically put in front of the mailbox name.. i haven't seen that before
Went to windows update and there is nothing to install
it's interesting you say the 5th because that is exactly the last day that outlook successfully synced.. it hasn't worked since.. This is happening on 2 seperate computers and stopped working at the exact same time.
Hi Alan,
Thanks for the update.
Based on the currently situation, I understand when configuring the test account provided by Yang Yu the issue persists. And you have a number of tablets and they are working fine. Thus the issue could be related to the certain Outlook client on this certain
computer.
Since we focus on Office 365 issues in this forum, I'm so sorry that I’m not able to provide the detailed instructions.
To provide you with a better service, and sort out this issue more effectively, I suggest you post this issue in the following Outlook forum. The engineers there will help you get the issue fixed in a timelier manner.
Outlook forum:
At the same time, I will also continue doing some further tests and research. Thanks for your understanding and great efforts.
Any community members with related experience on this issue who could share it here are also appreciated.
Regards,
Xinyu

Hi Alan,
According to your description, the Outlook settings seems to be correct in your local machine. And some solutions have been tried to solve this issue:
Create a new Outlook profile, start Outlook in safe mode, clean credentials cache in computer ect.
But the issue persists. Please consider to configure your account on a computer which is working file with your colleague's Office 365 account to check whether the issue continues. If the issue only happens to your account, please access the mailbox in Webmail
and change the password to have a try.
Regards,
Winnie Liang
TechNet Community Support

How to delete duplicate attribute in on premise server for office 365 dir sync tool

Hi,
Please anyone help to how to remove duplicate attribute in on premise server for office 365 dir sync tool .
While running the dirsync tool iam getting the below error :
"Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [ProxyAddresses smtp:[email protected],SMTP:[email protected];].
Correct or remove the duplicate values in your local directory. Please refer to http://support.microsoft.com/kb/2647098 for more information on identifying objects with duplicate attribute value"
Still i am troubleshooting to reslove this problem . I have run the ID Fix tool there i could see some 10 duplicate errors . Next what should i do , please anyone help me to find it
Thanks.....

Hi,
Please anyone help to how to remove duplicate attribute in on premise server for office 365 dir sync tool .
While running the dirsync tool iam getting the below error :
"Unable to update this object because the following attributes associated with this object have values that may already be associated with another object in your local directory services: [ProxyAddresses smtp:[email protected],SMTP:[email protected];].
Correct or remove the duplicate values in your local directory. Please refer to http://support.microsoft.com/kb/2647098 for more information on identifying objects with duplicate attribute value"
Still i am troubleshooting to reslove this problem . I have run the ID Fix tool there i could see some 10 duplicate errors . Next what should i do , please anyone help me to find it
Thanks.....

Howto deploy a temporary exchange 2013 server for migration between two Office 365 accounts?

Objective:
We plan to migrate our office 365 from our current tennant (E3) to a new tennant (M) to drastically cut our annual costs for the same services, while retaining the mail and group memberships of all our users. This will involve installing an exchange server
to download and upload mail from the old tennant to the new tennant.
Background:
We are a longtime O365 customer, and have been a customer since before the "Midsize business" plans existed. There is no "cookie cutter" migration path from E3 to M. Microsoft currently recommends deploying an MS exchange server and off-boarding
the mailboxes from your E3 subscription and then On-boarding them to a new account under the M plan. As ridiculous as this is, this is indeed the path our company has decided to go. It isn't cool/fair that we're being shackled to the E plans (that are
vastly more expensive) when we're a small/midsize business that has been a longtime customer of O365, while new customers of equal size to us can expect to save over $4000 annually. The services (when compared) offered are nearly identical.
After calling MS support several times for guidance for this issue, I am advised that we should contact a 'partner' and ask for their support in doing this migration. We did as requested and were provided a quote to the tune of approximately $15,000 to do this
migration for us. Obviously this is unacceptable, and thus our business has decided to rely on my abilities to get it done. Again, involving an MS partner is not an option.
Environment:
1 MS AD domain:
- Original FQDN was @contoso.ca of this domain and UPNs were [email protected]
- UPN has been changed to [email protected] to allow for ADFS
- ADFS has been deployed and SSO works for all users with UPN [email protected]
- An "On-Prem exchange server" does not yet exist
1 O365 Account where main tennant FQDN is @corp.com
- There are 5 registered domains
-contoso.ca
-corp.com
- contoso.legacy.ca
-deprecated/will be deleted
-deprecated/will be deleted
- There are 40 E3 licenses, all using a @corp.com UPN
- There are 5 E1 licenses (we acknowledge that these will be upgraded to an M following the migration) that use the UPN contoso.legacy.ca
- No accounts currently use contoso.ca for email
- O365 was upgraded to 'the latest version' sometime in summer 2013.
Migration Plan (High Level):
Setup a local windows server (trial license)
Deploy an exchange 2013 server (trial license) on the aforementioned windows server http://technet.microsoft.com/en-us/evalcenter/hh973395.aspx
  Prepare and deploy Dirsync Deployment
of Dirsync
Add exchange to office 365 and begin replicating the mailboxes from the cloud to the exchange server. Wait for synchronization to complete.
More information: http://technet.microsoft.com/en-us/library/hh534377(v=exchg.150).aspx
http://help.outlook.com/en-us/140/ff633682.aspx
Evaluate total time it took to sync data.
Time it takes to download data to exchange should be relatively similar to time it takes to restore mail to the new service.
Open a new office365 account under the M plan.
  Plan a 1 hour mail & contoso.ca domain login outage
temporarily change all user UPN's to match the new tennant
perform a dirsync to the new tennant
disable dirsync after all accounts have been auto-created/provisioned
re-establish UPN + mail access.
Plan a date and time for the cut over.
remove the exchange hybrid server from the old tennant.
Point MX records directly to the exchange server.
Cut office 365 service.
  After the 30 minutes ~ 1 hour 'mandatory' wait time imposed by MS to 'register' the domain with O365, add @corp.com to
the new tennant
fix all user UPN's in the cloud to match their real UPN's.
This can be done with powershell.
attach exchange hybrid server to new tennant
Point MX records to the new tennant
Migrate all data from the local exchange server to the cloud under the new plan.
Current progress (Lab):
I have created a sandbox (Lab with no internet access or connectivity to production) environment in VMware and cloned the following servers to it:
1x Domain Controller (DC) running windows server 2012 (named DC02)
1x DC running windows server 2008 R2 (named DC01)
1x windows server 2012 R2 - prepped with all the pre-requisites to install exchange 2013. (named EXC01)
Where I am stuck / Problem:
I have installed exchange on the server EXC01 in the lab environment using my account. I am a domain administrator in the contoso.ca domain, but my UPN is [email protected].
After the installation of exchange, I notice that my email address in Active Directory changed from @corp.com to @contoso.ca. By default, I do not see @corp.com to be an available email address to select as my email address, and changing it in AD does not resolve
the problem.
In the exchange portal, I found "Mail flow ---> Accepted Domains", and believe I should add @corp.com to the accepted domain list. Questions:
1) Must I add corp.com and the other domains that exist in office 365 to the local exchange before I go through with the hybrid wizard?
2) If I must add them to exchange, I am provided with three choices:
- Authoritative Domain
- Internal Relay Domain
- External Relay Domain
Given that the domain is currently in office365 and is authoritative there, which of these applies?
3) Most documentation I have found has been about a one way migration from on-prem to the cloud. I have had a hard time finding a step by step guide for cloud to local (new server) and then back to cloud. Does anyone here have any good documentation for this
process? Would love it if it took into consideration multiple UPN/email addresses.

Hi,
Here are my answers you can refer to:
1. Yes, we should select the primary SMTP domain for our organization and any other accepted domains that will be used in the hybrid deployment:
http://technet.microsoft.com/en-us/library/jj200787(v=exchg.150).aspx
2. It depends on the usage of the specific accepted domain. And Exchange version has no influence.
To determine it, you can firstly check the function of the three types in the following article:
http://technet.microsoft.com/en-us/library/bb124423(v=exchg.150).aspx
3. Here are some reference about the migration from on-premise Exchange server to Office 365:
http://www.msexchange.org/articles-tutorials/office-365/exchange-online/configuring-exchange-2013-hybrid-deployment-migrating-office-365-exchange-online-part1.html
Additionally, since the issue is related to Exchange online, I recommend you ask for help on our Exchange online forum to get more professional help:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
If you have any question, please feel free to let me know.
thanks,
Angela Shi
TechNet Community Support

ON PREM Outbound emails showing in dummy non-configured office 365 account message flow trace

Dear Community,
We have an on-prem exchange 2013 server and an office 365 account which is completly standalone.
Whilst the office 365 account is standalone, it does feature the email address we use for on-prem (Ie. the domain name in office 365 account is not active for any office 365 services however has passed ownership verification thus it's just sitting there)
We DON'T use EOP nor do we have any connector rules on our on-prem system that go to office 365 however when I randomly went into the 'Message Flow Trace' section in our office 365 account, there is recorded outbound mail which was sent from our On-prem
server.
The ONLY mail that was recorded in the message Trace in Office 365 was emails we had sent from On-prem to other office 365 accounts (For example btconnect.com, and some of our clients whom also use office 365) .
How is office 365 picking up mail we've sent from our On-Prem server? Is there integration out of the box in exchange 2013 which auto interfaces with office 365? What on earth has happened here?
I'm really confused.
-------- For troubleshooting purposes...
Headers in the email which arrived in my personal office 365 account from the ON-PREM SERVER
Received: from AMSPR05MB065.eurprd05.prod.outlook.com (10.242.89.142) by
DBXPR05MB079.eurprd05.prod.outlook.com (10.242.138.22) with Microsoft SMTP
Server (TLS) id 15.1.93.16 via Mailbox Transport; Thu, 5 Mar 2015 16:16:31
+0000
Received: from DBXPR05CA0014.eurprd05.prod.outlook.com (10.255.178.14) by
AMSPR05MB065.eurprd05.prod.outlook.com (10.242.89.142) with Microsoft SMTP
Server (TLS) id 15.1.99.14; Thu, 5 Mar 2015 16:16:30 +0000
Received: from DB3FFO11FD028.protection.gbl (2a01:111:f400:7e04::145) by
DBXPR05CA0014.outlook.office365.com (2a01:111:e400:9434::14) with Microsoft
SMTP Server (TLS) id 15.1.106.15 via Frontend Transport; Thu, 5 Mar 2015
16:16:29 +0000
Received: from emea01-am1-obe.outbound.protection.outlook.com (157.56.112.128)
by DB3FFO11FD028.mail.protection.outlook.com (10.47.217.59) with Microsoft
SMTP Server (TLS) id 15.1.99.6 via Frontend Transport; Thu, 5 Mar 2015
16:16:28 +0000
Received: from DB4PR04CA0010.eurprd04.prod.outlook.com (25.160.41.20) by
DB3PR04MB236.eurprd04.prod.outlook.com (10.242.130.24) with Microsoft SMTP
Server (TLS) id 15.1.99.14; Thu, 5 Mar 2015 16:16:26 +0000
Received: from DB3FFO11FD040.protection.gbl (2a01:111:f400:7e04::184) by
DB4PR04CA0010.outlook.office365.com (2a01:111:e400:9852::20) with Microsoft
SMTP Server (TLS) id 15.1.106.15 via Frontend Transport; Thu, 5 Mar 2015
16:16:26 +0000
Received: from mail.localdomainhere (<IP OF OUR ON-PREM SERVER GOES HERE>) by
DB3FFO11FD040.mail.protection.outlook.com (10.47.217.71) with Microsoft SMTP
Server (TLS) id 15.1.99.6 via Frontend Transport; Thu, 5 Mar 2015 16:16:25
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From: Jake Ives <[email protected]>
To: Jake Ives <[email protected]>
Subject: Test01
Thread-Topic: Test01
Thread-Index: AdBXX6dyI5u99OGoSKmXroKKyMA3Tg==
Date: Thu, 5 Mar 2015 16:15:54 +0000
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MX records are not set to office 365, the MX is pointing directly to the on-prem exchange server.
The problem is; Office 365 Mail Delivery Trace is displaying mail we've sent via our On-Prem server - We are having trouble understanding why this is happening.
To clarify, the message tracer in Office 365 is displaying outbound mail (Which for example, a user has sent out from their outlook) BUT only outbound mail which is being sent to other office 365 users.
We do not have mail on office 365, only on-premise hence the reason why we are flabbergasted to why the mail we are sending out would be displaying on the office 365 message tracer.
To further clarify, we are only seeing addresses in the office 365 message trace which belong to recipients whom use office 365 for their mail.
Hope this makes sense.
getting messy O365 users to another O365 you mean?
You mentioned if they send email using their MS Outlook Client.
I'd suggest you to send another email to the same recipient but using OWA
There may have been an office 365 connector in Outlook.
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