SAP Solution Manager Adapter for SAP Quality Center by HP (ST-QCA)

Hello Folks,
I am configuring Solution Manager, and the current activity asks to download to add-ons that I can't find in the Marketplace - they are required to activate Solution Manager Enhancements:
SAP Solution Manager Adapter for SAP Quality Center by HP (software component: ST-QCA)
SAP Support Enablement package (software component: ST-SEP)
Does anyone know where to get those components?
Thanks a lot,
Marco

Hi Ravindra babu/ Murali:
I have one very quick doubt and would be really glad if you can help clarify.
As per documentation from SAP and also IMG screens etc. it seems like 'a project' in SolMan will hand-shake with 'a project' in QC.
Can I therefore assume that if there is only one instance of SolMan (productive) and one QC server alone (again, productive), any number of trials I carry out between SolMan project and QC project will not spill over into other projects in these two systems and thus have no impact whatsoever at server level.
The reason for my asking this - in my project, Testing has started using QC in a standalone mode already. We have just one server. If I have to carry out any tests/ demo between SolMan and QC, it shouldn't impact other 'standalone' projects being done in QC.
Regards,
Srini

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Solution manager adapter for HP Quality Center

Hi All,
We want to use Solution manager adapter for HP Quality center. Can you please provide some documentation/information regarding it's installation prerequisite, installation process and Licences.
Regards
Vivek

>
vivek b wrote:
> We want to use Solution manager adapter for HP Quality center. Can you please provide some documentation/information regarding it's installation prerequisite, installation process and Licences.
As a first overview:
[SAP Solution Manager Adapter for SAP Quality Center by HP |http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000725149&_SCENARIO=01100035870000000202&]
Best regards,
Ruediger

Adding existing RWD uPerform documents using SAP Solution Manager Adapter?

Note# 1468552
Cannot add existing RWD uPerform documents using the SAP Solution Manager Adapter.
Currently, a user can only create a new document with the Solution Manager Adapter; there is no
ability to add existing uPerform documents that have already been created.
RWD has submitted an enhancement to SAP requesting this functionality.
Hi All,
Has there has been any update on the functionality to add existing RWD uPerform documents to Solution Manager? I have found a note from 2010 stating that this functionality has been submitted as a enhancement. My question is, has this feature been implemented yet? If not, does anyone have any suggested work-arounds for this issue?
Thanks in advance!
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Hi Stephanie,
I can't find much information on this topic.
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Regards,
Matthew

1)    Is there North Bound Interface / API from SAP Solution Manager available for 3rd party integration?       i. The list of the modules that are being managed by SAP Solution Manager(s)      ii. The performance metrics of those modules/components at th

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2)
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Hi,
As you know, HP has recently launched the version 12 of HP QC.
We plan to use Solution Manager (7.1) in combination with HP QC (12).
The only version of Solution Manager Adapter for HP QC I can find on SAP Market place is ST-QCA 100.
Do you know if there is a newer version of Solution Manager Adapter for HP QC (12) or is it independent of QC version?
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Hi Priya,
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Vivek

Is SAP Solution manager mandatory for SRM7 implementation?

Dear experts,
I get to know that use of SAP solution manager is mandatory for SRM 7 implementation. is it true?
what is the best practice to manage a SAP SRM implementation project? should we manage the project in SAP SM or outside of it?
Thanks and regards,
Ranjan
Ranjan Sutradhar

Hi Ranjan,
Solution Manager is not mandatory for SRM 7 implementation.
Only thing is Solution Manager contains best pratices for Project implementation e.g AS is process , to be process, blue print etc.
It is just a guilde. All things might not be required for your project.
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Tushar.

Solution Manager Adapter for QC

Hi fellow members,
My query is regarding Solman adapter for QC. I could not locate how to acquire it? I could not get any link on service.sap.com.
If anyone has information regarding how to get this adapter, please do share with me.
Thanks & Best Regards,
Tauseef

Hi Tauseef,
Following are the steps that I have gathered, based on various files available on this subject in service.sap.com
(1) Buy the Adapter software from SAP
(2) Download Set Up documents provided by SAP:
(a) [Configuration Guide SAP adapter for SAP Quality Center by HP|https://websmp205.sap-ag.de/~sapdownload/011000358700000612662007E/Adapter_Configuration_.pdf]
(b) Master Guide SAP adapter for SAP Quality Center by HP|https://websmp205.sap-ag.de/~sapdownload/011000358700000612672007E/Adapter_Master_Guide.pdf]
(3) Identify & Download SAP Notes relevant for this; a few I could come across are:
Note 1109650 - SAP Solution Manager 4.0 Extension Add-Ons
Note 1059350 - Installing SAP Adapter for SAP Quality Center by HP
Note 903274 - Changes to Solution Manager IMG 7.0 after SP01
Note 834534 - SAP Solution Manager roles in Release 7.0
(4) Confirm if the QC version you have and the SAP SolMan version are compatible
SAP Solution Manager 4.0 Service Pack 12 with note ID 1065377 or later
HP Quality Center 9.2 Patch 7 or later
if the Patch is any less in QC, it's available on installation CD anywa that comes along with Adapter, I learn. So, no worries.
(5) Download HP Enterprise Integration module 2.0 Patch 1 for SAP applications by following [this |http://update.external.hp.com/qualitycenter/qc90/sap/enterprise_integration/index.html]link
(6) Obtain your existing QC license from HP, to activate its usage for this Adapter functionality too. For this, send existing SAP Quality Center by HP license file and ask for the addition HP Enterprise Integration for SAP. The license file will then be returned to you with the flag turned on. You can achieve this by following [this|https://webware.hp.com/welcome.asp] link
If your existing QC license was bought not from HP directly but via SAP, you can contact your Account Manager in SAP and enquire how to get this done. I am not sure myself.
...to be continued.
Regards,
Srini

FAQ - SAP Solution Manager for VARs

You can find further technical questions around configuration & functionalities in a comprehensive
FAQ to SAP Solution Manager for VARs.
This FAQ covers questions and answers around:
    > SAP Solution Manager, enterprise edition
    > SAP Solution Manager VAR setup: configuration of Service Desk
    > Work Center Service Desk: functions & configuration
    > Work Center System Monitoring: setup of SAP EarlyWatch Alert
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Navigation path: SAP Service Marketplace > SAP Support Portal > SAP Support Infrastructure > SAP Solution Manager > SAP Solution Manager for Partners > Information for Service Provider > Training and HowTo Documents > Administrator
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Edited by: Susanne Schlehf on May 4, 2009 2:48 PM
Edited by: Susanne Schlehf on May 18, 2009 12:56 PM

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
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(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
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EWA for Business Objects (XI 3.1) within SAP Solution Manager

Hello!
We use Business Objects (XI 3.1) and would like to get weekly a EWA report within our SAP Solution Manager.
Our SAP Solution Manger has only ABAP stack and it has the SPS version 25.
We also do not use Wily Introscope/Diagnostics and E2E tools within SAP Solution Manager.
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Is it possible to set up EWA for Business Objects with our requirements (SOLMAN with ABAP stack and without E2E/Diagnostics tools)?

Hello,
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"...1.) Managed System Setup
Perform the Managed System Setup for SAP BusinessObjects Enterprise as
described in the "End-to-End Root Cause Analysis System Landscape Setup
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-> http://service.sap.com/diagnostics
-> Navigate to the "Media Library"
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Please ensure that you perform all steps mentioned in the guide which
are relevant for your product and version. Please read also SAP note
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The fact you have no Java stack and have not installed Diagnostics, just means it has not been done. It can be done and then you can do a managed system setup, and the balance of tasks required to prepare the system and Solution manager to generate EWA reports for the BOE system. Its just more work, not a show stopper.
Regards,
Paul

SAP Solution Manager for SAP Business Suite On HANA

Dear Experts,
I have a small question regarding the available installation options for SAP Solution Manager for SOH.
Is there other available database platforms for the installation of SAP Solution Manager than the SAP HANA Database ?
Meaning that if we have a customer who has the license for SAP HANA Database, does he have other database options for installing the Solution Manager that are covered by the HANA license ?
Kind Regards,
Mohamed Awny

Well if you can find the solution manager software for a DB other than HANA in service market then you can install.
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HANA is so fast why choose another DB?

Red EWA alert in SAP Solution Manager Functionality

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Service Data Download Center
SDCCN settings are not maintained -
Service Plan
RFC connection errors to SAP backend system
General Infrastructure
Not all services in ICF required for Solution Documentation Assistant are active
RFC connection errors to SAP backend system
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RNOTIFUPDATE01 is currently not scheduled Hourly
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Thanks & Regards,
Sundara.

SDCCN:
Go to tx SDCCN - Goto - Settings - Task-specific
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General Infrastructure:
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Regards,
David

Error in Import Java Dump phase while installing SAP solution Manager 7.1

Hi,
While installing SAP solution manager 7.1 I am getting the below error during the phase "Import Java Dump".
An error occurred while processing option SAP Solution Manager 7.1 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step : Execution of JLoad tool 'C:\j2sdk1.4.2_17-x64\bin\java.exe -classpath "C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\install\sharedlib\launcher.jar" -showversion -Xmx1024m com.sap.engine.offline.OfflineToolStart com.sap.inst.jload.Jload "C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/install/lib/iaik_jce.jar;C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/install/sharedlib;D:/usr/sap/SPT/SYS/exe/uc/NTAMD64/mssjdbc/sqljdbc.jar" -sec SPT,jdbc/pool/SPT,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.properties,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.key -dataDir "D:/SAP SOLMAN/Java Components/51040039\DATA_UNITS\SOLMAN_JAVA_EXPORT_JDMP" -job "C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\IMPORT.XML" -log jload.log' aborts with return code 1. SOLUTION: Check 'jload.log' and 'C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/jload.java.log' for more information.
JLOAD.JAVA log details below
java version "1.4.2_17"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_17-b06)
Java HotSpot(TM) 64-Bit Server VM (build 1.4.2_17-b06, mixed mode)
Jload R 7.12 V 0 A 0
Jload -sec SPT,jdbc/pool/SPT,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.properties,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.key -dataDir D:/SAP SOLMAN/Java Components/51040039\DATA_UNITS\SOLMAN_JAVA_EXPORT_JDMP -job C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\IMPORT.XML -log jload.log
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Couldn't connect to DB
com.sap.inst.common.exception.DBConnectionException: com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host has failed. java.net.ConnectException: Connection refused: connect
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     at com.sap.inst.jload.Jload.main(Jload.java:222)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host has failed. java.net.ConnectException: Connection refused: connect
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     at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.loginWithoutFailover(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(Unknown Source)
     at com.sap.sql.jdbc.NativeConnectionFactory.createNativeConnection(NativeConnectionFactory.java:215)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.createConnection(OpenSQLDataSourceImpl.java:522)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.getConnection(OpenSQLDataSourceImpl.java:276)
     at com.sap.inst.common.db.DBConnection.connectViaSecureStore(DBConnection.java:111)
     at com.sap.inst.common.db.DBConnection.connect(DBConnection.java:151)
     ... 6 more
An error occured during execution. Please consult SAP note 942766 for first steps on troubleshooting the problem.
I have gone thru with the notes and it didn't help me much.
I have used J2SDK 1.4.2_17 nad JCE_Policy-1.4.2 files.
Please let me know where IO went wrong.
Thanks in advance.
Sai

Hi,
1. Did you select java path (Export CD/DVD) while intsallation? Check once again.
2. Add JAVA_HOME = Java path in environment variable.
3. What is the exact error, you got it, post error here.
Regards,
Srini Nookala

SAP Solution Manager 4.0 Install on iSeries V5R4M0 fails on STEP 40 of 40

During Step 40 of 40 of Solution Manager 4.0 install on iSeries running i5/OS V5R3M0 failed with the following error:
ERROR 2006-08-18 10:00:57 [iaxxgenimp.cpp:728]
showDialog()
FCO-00011 The step fixTemplate400 with step key
|NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|5|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|fixTemplate400
was executed with status ERROR .
TRACE [iaxxgenimp.cpp:657]
showDialog()
<html><head></head><body><p>An error occurred while processing service
<b>SAP Solution Manager 4.0 > SAP Systems > IBM DB2 UDB for i
TRACE [iaxxgenimp.cpp:1093]
showDialog()
waiting for an answer from gui
***********End of Data*******************
Searching OSS Notes, there is no reference to the FCO-00011 error code

Hello Loli,
I think it was me, who misunderstood.
Now I followed your recommendations, increased virtual memory on the sapinst machine, restarted the pc and the installation and it completed successfully. Thank you very much.
Sorry that I can't give you points for the helpfull answer, because this is not my thread.
Kind regards,
Jürgen Scheckelhoff.

SAP Solution Manager and SAP Production Server on Single Host

We are rolling out our new infrastructure using high end Solaris Servers that have plenty of grunt.
I am looking at running SAP Solution Manager 7 and SAP Netweaver 6 on the same HOST using two Oracle databases.
We will use 10g and have 2 separate transport volumes for transports. The Development and test environments will be very similar.
Appreciate any advise or thoughts. We are not looking at virtualising this particular environment.

Technically you can do that - yes. I could also imagine in installing the ERP on the bare metal and the SolMan in a zone, together with a processor set you can limit resource usage and you´re totally isolated from your production environment and will so make sure that SolMan is not stealing necessary resources from your production environment.
Markus

SAP Solution Manager - Enterprise Support Report bw cubes

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When we look at these cubes, we are particularly interested in the Software Component Versions.
Unfortunately, all of these data cubes are empty. Based on some discussions among our colleagues we are wondering if this data is only activated for customers that have the full Enterprise Support agreement in place with SAP?
If that is the case, then so be it (we don't have that level of support). However, if that is not the case, can anyone suggest a way to populate these cubes.
thanks,
Jeff Henke

Hi,
Solution Manager is a separate component and needs to be installed separately (not possible to install on top of R/3 Enterprise).
You can order SAP Solution Manager Software from SAP or download from http://service.sap.com/swdc
Solution manager is free from SAP and no additional license involved for it's customer for normal use.
You can get more information on Solution manager from http://service.sap.com/solutionmanager
btw: as far as I know for R/3 Enterprise you can still download patches via http://service.sap.com/swdc without solution manager, For Netweaver 7.0 systems, use of Solution Manager (Maintenance Optimizer) became mandatory.
Cheers !!
Satya.
PS: Pls reward points if the answer was helpful...Thx.

SAP Solution Manager Adapter for SAP Quality Center by HP (ST-QCA)

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