SAP Solution Manager - SOLUTION_MANAGER

Hello!
Would there be available Solution Manager documentation somewhere which includes also Solution (SOLUTION_MANAGER) descriptions and implementation instructions?

Hi Kuki,
you might try looking at http://service.sap.com/instguides -> SAP Solution Manager.
best regards,
-David.

Similar Messages

ALL SAP Solution Manager Transaction Code

Dear experts,
is there any document or transaction code listing all existing transactions code related to Solution Manager?
Especially for aministrator profil.
Thank you very much.
Best regards,
Pascal.

Hi,
I have searched for documents but couldnt find it.
I can though provide you with a gud no of t-codes:
RMMAIN - Roadmap
SOLAR_PROJECT_ADMIN - Project Administration
SOLAR01 - Business Blueprint
SOLAR02 - Configuration
STWB_2 - Test Plan Management
STWB_WORK - Testing
SOLAR_EVAL - Reporting
SMSY - System Landscape
SOLUTION_MANAGER - Solution Manager Operations
DNOTIFWL - Basic Notifications Worklist
CRM_DNO_MONITOR - Transaction Monitor
CRMD_ORDER - Transaction Processing
SBWP - SAP Business Workplace
SOLAR01C - SAP Solution Manager: Configuration
STWB_INFO - Test Workbench Information System
STWB_WORK - Testing
SCDT_SETUP - Customizing Distribution
SCOUT - Customizing Scout
SDCCN- configuring earlywatch alerts
SMSY_SETUP
SOLMAN_DIRECTORY-solution directory config.
DSWP- Solution Overview
BUSP- generate business partners
SOLMAN_ISSUE_MGMT - Issue Management
SLDCHECK - Connection test SLD
SLDAPIUSER - Customizing SLD API
AISUSER - SAP Support Portal User Maintenance
You can also take the list of T-Codes by executing SE16 and checking the contents of Table TSTCT?
Let me know if this helps
Rohit

Maintenance Optimizer in SAP Solution Manager

what is Maintenance Optimizer in SAP Solution Manager and what are its benefits

Hi
even this may be useful
Ensure your Solution manager system is at the most recent Support Package Level, specifically ST 400 Patch 11, to reduce note application time
Download from oss most recent step-by-step setup guide
Oss note 1024932
Oss Note 1008717 ( N/A )
Relevant up to SP11 for Basis 700
OSS Note 950975 support for IE7 ( N/A we are using GUI)
Oss note 975510 corrections for snote ( Via OSS not snote )
Oss note 1004691 corrections for snote *** Corrections for 975510 ( UP TO SAP_BASIS 11 ) N/A
Common problem notes, but not critical for Maint Opt
0998987: Maintenance Optimizer: Empty error messages
1022072: Maintenance Optimizer: "No Data Available" message o See note 1025381 before applying 1022072.
1020789: Maintenance Optimizer: Allow all systems to be selected
1020802: Maintenance Optimizer List displays incomplete data
1024105: Maintenance Optimizer: two "Cancel" buttons
1025381: Maintenance Optimizer: Link to additional download files
1029453: Maintenance Optimizer - Wrong status displayed
1030405: Maintenance Optimizer: Browser opens in background
1030498: Maintenance Optimizer - IBase is not active
1032463: Maintenance Optimizer: Internet Explorer Script Error
1042704: Maintenance Optimizer: Display only employee partners
Partner Scenario SOLMAN4.0 Only
Os note 1021275 ( RFC Destinations ) N/A ST 400 11
Oss Note: 997780 ( N/A we are at 11 use note 939897 for ST400 SP11 Application )
Relevant for ST400 SP09 ( N/A ST 400 11 )
User:
To setup you must have SAP_ALL
General Users: ( Oss note 1032322 )
Must be assigned to role SAP_MAINT_OPT_ADMIN
Auth Object: D_SOL_VSBL ( visibility of solutions)
Auth Object: CRM_ORD_PR ( for CRM stuff )
/spro
As of Support Package level ST 400 SP10:
Call Transaction SPRO -> SAP Reference IMG ->SAP Solution Manager -> Advanced Configuration -> Basic Settings -> SAP Solution Manager System -> Change Management -> Set Up Maintenance Optimizer
This IMG activity refers to the SAP Note 990534: Solution Manager Maintenance Optimizer: BC Set. Follow the instructions in this SAP Note
N/A as of ST400 SP11
Define a Solution:
Solution_Manager Select Solution Overview New.
Enter Descriptive Name ( Ex. GTS Landscape )
Hit Continue
Select Solution Landscape Maintenance
Select System Groups & Logical Components on the Left hand Side
Select Solution Landscapes and pick the one you created
Define the solutions for that landscape
Highlight each item and click Logical Component (You must have a valid license to set this up)
Assign S-User
Transaction: AISUSER
Enter you user id and your SUSER ID for downloading
Create another SAPOSS Connection called SAP-OSS with S-User assigned
Call SOLUTION_MANAGER
Select Solution Overview
Select the solution you want to work with
Select Change Management Support Package Stacks
Click Maintenance Optimizer around middle of screen
Select the solution you want to get Sps for
Go to OSS and add the files to download basket
When done return to screen and hit continue
Select - Confirm files in Download Basket
Error message comes if your sap user and your oss user are not setup in AISUSER screen
Now go to SAP Download Manager ( On your local pc ) and download the files you just confirmed of course using the same S-User id you just added them to the basket with
Apply support packages via spam per normal process
Return to the SOLUTION_MANAGER window select the landscape you are working on
Hit Maintenance Optimizer List
Choose the maintenance transaction you are working on
You will see a list of the confirmed and downloaded sps you selected
Once you apply these to the system using SPAM you will change the status of implementation to Completed and Hit Save
This completes this activity
If you wish to do more work you will have to create a new transaction.
[Edit section] Add A New Instance to Maintenance Optimizer
Sign into Solution Manager
Ensure new instance has valid license installed and logical clients assigned
Select Landscape Components
Right Click Systems
 Select Create new system with assistant
Enter
SID / Description / Product Type / Installation Number ( Get this from SLICENSE in system you are setting up )
Next enter Sys # & MEssgae Server and hit continue
Next select Generate RFC Destinations & Assign Logical Components & Enter Client #
I always get a problem saving since SLD is not setup ignore and continue
Highlight the system you just added under Systems SAP Global Trade Services
Select Assignment to Logical Components
Now add additional software such as Net weaver ABAP & JAVA if your primary setup was of another type ( ex. GTS )
Highlight the system you wish to update under Systems and hit change
 Select Header Data
 Click Installed Product Versions
 In the product box add whatever you require for this system
 Select the version from the 2nd box and hit copy
Ex.
If you cannot setup the trusted system here is a workaround:
Create User in Target for Trusted System RFC from SM1
 User: <Username>
 Pass: <Pass>
 Type: Communication
Use this when setting up the trusted connection, remove the trust and use this CPIC user info for the RFC.
Generate RFCs and ensure SMSY setup is done for SID in Solution manager
Now Create a New Solution For your instance:
Go to SOLUTION_MANAGER transaction
 Select NEW
 Give Descriptive name: ex. GTS Landscape
Under Solution Landscape
 Select Solution Landscape Maintenance
 Select System Groups and Logical Components Tab
 Open Solution Landscapes
 Select the one you just defined (GTS Landscape)
SOLTION_MANAGER
Select Change Management Support Package Stacks
Select Maintenance Optimizer
Select the Product Version
 GTS 7.1
Select the System Type SID
From here you will be prompted to go to service marketplace and add the items you wish to install. You can do this beforehand as well, be sure to use the same Suser you setup in AISUSER with your sap login
It will ask you to confirm the basket, once you do that you install them normally.
Download with sap download manager, ftp and apply

Questions on "FAQ - SAP Solution Manager for VARs"

Hi,
I just got through the FAQ - SAP Solution Manager for VARs, but have some further questions:
For me it is not quite clear which connections are necessary for which VAR scenrio.. currently we have setup the service desk in our solman. Customer's aren't linked to the solman yet - we have saprouter-saprouter connections. Connecting them via SAP support backbone is an interesting option, especially for incident management. To get this working we should follow note 1124718 right?
But what about the other scenarios like maintenance optimizer and ewa monitoring? I guess for that we definitly need to build up RFC connections to each relevant customer system (~300+x)?! I think it will be hard to handle so many connections - just consider if a customer is cancalling the maintenance contract, everything needs to be removed again... best would be to have a central communication point...
For MOPZ we need up-to-date system information. So everyone is talking about SLD. Do you also recommend this option? There we need again a connection (direct to SolMan SLD or via external SLD on customer side).
According to the FAQ there is a workaround for ewa monitoring for customers with security doubts.. is this also working for non-ABAP components? We need SMD and WI for generating ewas for JAVA systems...
With regards to Enterprise Support contract: ewa only need to be monitored for productive systems? Can a customer be charged if they want to have ewas monitored for other sytems too? How long do we need to keep the ewas (1 month, 3 months, half year) before they are deleted? Are there any specific requirements?
All the work to get these scenarios working.. is this covered within the Enterprise Support contract? Can the customer be charged for work thats done by the VAR in their system (e.g. RFC connections, SDCCN, SLD,...)?
Sorry for this long text.. hope you have some helpful ideas!
Regards,
Richard

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich

Install SAP Solution Manager with DEV instance in the same server (MCOD)

Hello, i would like to install SAP Solutions Manager together with DEV ECC 6.0 in the same host, DEV is currently installed and working fine.
I followed note 551915 to convert MS-SQL 2005 to MCOD (change of schema from dbo to dev) and worked fine. But when i am installing the SolMan through the sapinst i don´t see the option MCOD
The only option i am confussed is
MS SQL Server
Database reuse o - New Database (DBSID = SAPSID)
o - Use Existing Database
Database ID (DBSID)
Witch option should i choose to perform a MCOD installation? new db or use existing db (DEV)?
Kind Regards

Hi Merchan, if you want to use MCOD you need to select the option: o - Use Existing Database
Database ID (DBSID) .
Regards,
Darwin C.

Error in installation of Sap Solution Manager - AIX / Oracle

Hello,
We are installing SAP Solution Manager in Operating System is AIX 5.3 and Database System is Oracle 10.2
After the Oracle Installation, in the phase of Abap Import (16 of 44), we are
receiving the follow error message:
Required system resources are missing or not available:
Import directory '/oracle/install/51032524/EXP1' does not exist;
Import directory '/oracle/install/51032524/EXP2' does not exist;
Import directory '/oracle/install/51032524/EXP3' does not exist;
Import directory '/oracle/install/51032524/EXP4' does not exist.
ERROR 2007-04-12 15:27:41
CJS-30022 Program 'Migration Monitor' exits with error code 2. For
details see log file(s) import_monitor.java.log, import_monitor.log.

The installation export DVD was copied to local machine (the directory
list is attached in zip file). We get this DVD from
service.sap.com/swdc.
java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2)
Classic VM (build 1.4.2, J2RE 1.4.2 IBM AIX 5L for PowerPC (64 bit JVM) build caix64142ifx-20061222 (ifix 113727: SR7 + 112603) (JIT enabled: jitc))
IMPORT_MONITOR.JAVA shows this message:
java version "1.4.2"
Java(TM) 2 Runtime Environment, Standard Edition (build 2.3)
IBM J9 VM (build 2.3, J2RE 1.4.2 IBM J9 2.3 AIX ppc64-64 j9ap64142ifx-20061222 (JIT enabled)
J9VM - 20061220_10521_BHdSMr
JIT - 20061026_1805_r8
GC - 200612_20)
Required system resources are missing or not available:
Import directory '/oracle/install/51032524/EXP1' does not exist;
Import directory '/oracle/install/51032524/EXP2' does not exist;
Import directory '/oracle/install/51032524/EXP3' does not exist;
Import directory '/oracle/install/51032524/EXP4' does not exist.
And the directory is OK
/oracle/install/51032524
ls -l
total 160
-rwxrwxrwx 1 root system 79 Apr 12 09:54 CDLABEL.ASC
-rwxrwxrwx 1 root system 79 Apr 12 09:54 CDLABEL.EBC
-rwxrwxrwx 1 root system 9093 Apr 12 09:54 COPY_TM.HTM
-rwxrwxrwx 1 root system 5787 Apr 12 09:54 COPY_TM.TXT
-rwxrwxrwx 1 root system 8559 Apr 12 09:54 CRCFILE.DAT
drwxrwxrwx 4 root system 256 Apr 12 10:03 EXP1
drwxrwxrwx 4 root system 256 Apr 12 10:11 EXP2
drwxrwxrwx 4 root system 256 Apr 12 10:14 EXP3
drwxrwxrwx 4 root system 256 Apr 12 10:16 EXP4
-rwxrwxrwx 1 root system 88 Apr 12 09:54 LABEL.ASC
-rwxrwxrwx 1 root system 88 Apr 12 09:54 LABEL.EBC
-rwxrwxrwx 1 root system 20 Apr 12 09:54 LABELIDX.ASC
-rwxrwxrwx 1 root system 22361 Apr 12 09:54 SHAFILE.DAT
-rwxrwxrwx 1 root system 22 Apr 12 09:54 VERSION.ASC
Please, anybody have any idea?
Thanks for help,
Carlos Nogueira

Hi Carlos, can you resolve this ? because i have the same problem, but with sql and win 2003.
java version "1.4.2_15"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_15-b02)
Java HotSpot(TM) Client VM (build 1.4.2_15-b02, mixed mode)
Required system resources are missing or not available:
Import directory sapinst\saptrans\D51032007\EXP1' does not exist;
Import directory 'sapinst\saptrans\D51032007\EXP2' does not exist;
Import directory 'sapinst\saptrans\D51032007\EXP3' does not exist;
Import directory 'sapinst\saptrans\D51032007\EXP4' does not exist.
thanks in avance.

Solution Manager Installation Error "SAP SOLUTION MANAGER 7.0 EHP 1"

I am new to SAP and currently trying to install SOLMAN 7.0 EHP 1 on Windows Server 2008 R2. I have read the documentation also. For JDK I have used "j2sdkfb-1_4_2_24-rev-b06-windows-amd64.exe" which looks to be working fine.
The installation process runs fine until it hits "Start Instance" the message on the bottom says "Starting instance xxx/DVEBMGSOO" (where xxx is my sid) and then its times out after 10 minute. After timing out I get the following error on the window.
An error occurred while processing option SAP Solution Manager 7.0 EhP1 > SAP Systems > Oracle > Central System > Central System( Last error reported by the step: ABAP processes of instance ORC/DVEBMGS00 ABAP: UNKNOWN did not start after 10:00 minutes. Giving up.). You can now:
Choose Retry to repeat the current step.
Choose Log Files to get more information about the error.
Stop the option and continue with it later.
Log files are written to C:\Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS.
Though the installation steps are not fully completed but I do see SAP management Console and when I open it I see two process running "msg_server.exe" & "igswd.exe" The process dispwork.EXE starts in the beginning and then stops and stays stopped. I tried restarting all the process again but only tow of them starts and the process "dispwork.EXE" starts but then stops again. I also did a NEW installation considering a file could have been corrupted or something else but the installation process stops and the same place. I am sure ppl have installed SOLMAN on windows 2008 R2 and this error seems common to me. Please assist. Any tips would be nice.
Edited by: amirsd on Aug 3, 2011 5:53 PM

Hi,
Please check the below
1) ip/host entries should be in /etc/hosts
2) patch the latest kernel for 2008 R2
and re run installation
Regards,
Ram

Error in Import Java Dump phase while installing SAP solution Manager 7.1

Hi,
While installing SAP solution manager 7.1 I am getting the below error during the phase "Import Java Dump".
An error occurred while processing option SAP Solution Manager 7.1 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step : Execution of JLoad tool 'C:\j2sdk1.4.2_17-x64\bin\java.exe -classpath "C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\install\sharedlib\launcher.jar" -showversion -Xmx1024m com.sap.engine.offline.OfflineToolStart com.sap.inst.jload.Jload "C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/install/lib/iaik_jce.jar;C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/install/sharedlib;D:/usr/sap/SPT/SYS/exe/uc/NTAMD64/mssjdbc/sqljdbc.jar" -sec SPT,jdbc/pool/SPT,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.properties,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.key -dataDir "D:/SAP SOLMAN/Java Components/51040039\DATA_UNITS\SOLMAN_JAVA_EXPORT_JDMP" -job "C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\IMPORT.XML" -log jload.log' aborts with return code 1. SOLUTION: Check 'jload.log' and 'C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/jload.java.log' for more information.
JLOAD.JAVA log details below
java version "1.4.2_17"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_17-b06)
Java HotSpot(TM) 64-Bit Server VM (build 1.4.2_17-b06, mixed mode)
Jload R 7.12 V 0 A 0
Jload -sec SPT,jdbc/pool/SPT,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.properties,
smn/sapmnt/SPT/SYS/global/security/data/SecStore.key -dataDir D:/SAP SOLMAN/Java Components/51040039\DATA_UNITS\SOLMAN_JAVA_EXPORT_JDMP -job C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\IMPORT.XML -log jload.log
Connecting to database
Couldn't connect to DB
com.sap.inst.common.exception.DBConnectionException: com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host has failed. java.net.ConnectException: Connection refused: connect
     at com.sap.inst.common.db.DBConnection.connect(DBConnection.java:157)
     at com.sap.inst.jload.Jload.main(Jload.java:222)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:324)
     at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host has failed. java.net.ConnectException: Connection refused: connect
     at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDriverError(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.loginWithoutFailover(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(Unknown Source)
     at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(Unknown Source)
     at com.sap.sql.jdbc.NativeConnectionFactory.createNativeConnection(NativeConnectionFactory.java:215)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.createConnection(OpenSQLDataSourceImpl.java:522)
     at com.sap.sql.connect.OpenSQLDataSourceImpl.getConnection(OpenSQLDataSourceImpl.java:276)
     at com.sap.inst.common.db.DBConnection.connectViaSecureStore(DBConnection.java:111)
     at com.sap.inst.common.db.DBConnection.connect(DBConnection.java:151)
     ... 6 more
An error occured during execution. Please consult SAP note 942766 for first steps on troubleshooting the problem.
I have gone thru with the notes and it didn't help me much.
I have used J2SDK 1.4.2_17 nad JCE_Policy-1.4.2 files.
Please let me know where IO went wrong.
Thanks in advance.
Sai

Hi,
1. Did you select java path (Export CD/DVD) while intsallation? Check once again.
2. Add JAVA_HOME = Java path in environment variable.
3. What is the exact error, you got it, post error here.
Regards,
Srini Nookala

How to Unlock the Object in SAP Solution Manager

Hi all,
Iam trying to Upload the TS into Solution manager, but the Project Documentation TAB is locked by another User.So i am unable to get ADD button enable
I dont have access to SM12 or SE03. How to Unlock this
Regards

This is not the right forum to ask your doubt. Post this in Solution Manager forum
SAP Solution Manager
Regards,
Prateek

Document Management in SAP Solution Manager

Hi All,
I would like to know If you are using SAP Solution Manager as a central tool for overall Documentation Management?
Could you please share some information about your solution?
Many thanks.
Regards,
Ridouan

Hi Ridouan,
For this i suggest two options:
*Use Template Projects to manage templates:
http://wiki.sdn.sap.com/wiki/display/SM/Template+Projects
*Use Solutions to re-use some structures:
http://help.sap.com/saphelp_sm71_sp01/helpdata/en/87/38037ccd314c9aac4f026f1ba34558/frameset.htm
further about document management: http://help.sap.com/saphelp_sm71_sp01/helpdata/en/46/87f790498b5cede10000000a114a6b/frameset.htm
Kind regards
Fabricius

EWA for Business Objects (XI 3.1) within SAP Solution Manager

Hello!
We use Business Objects (XI 3.1) and would like to get weekly a EWA report within our SAP Solution Manager.
Our SAP Solution Manger has only ABAP stack and it has the SPS version 25.
We also do not use Wily Introscope/Diagnostics and E2E tools within SAP Solution Manager.
Question
Is it possible to set up EWA for Business Objects with our requirements (SOLMAN with ABAP stack and without E2E/Diagnostics tools)?

Hello,
The short answer is no. You can verify this in SAP Note 1507629 - Preparing a BOE system for Service Sessions in Sol. Manager.
"...1.) Managed System Setup
Perform the Managed System Setup for SAP BusinessObjects Enterprise as
described in the "End-to-End Root Cause Analysis System Landscape Setup
Guide". This guide can be found in the SAP Service Market Place:
-> http://service.sap.com/diagnostics
-> Navigate to the "Media Library"
-> Open the document "SAP Solution Manager Landscape Setup Guide"
Please ensure that you perform all steps mentioned in the guide which
are relevant for your product and version. Please read also SAP note
1357901, which is also referred to in the above mentioned setup guide."
So this is a requirement. There are also pdf documetns attached to this note that describe how to setup the EWA in Solution Manager. EGI_SBOP_EWA_part1.pdf and EGI_SBOP_EWA_part2.pdf.
The fact you have no Java stack and have not installed Diagnostics, just means it has not been done. It can be done and then you can do a managed system setup, and the balance of tasks required to prepare the system and Solution manager to generate EWA reports for the BOE system. Its just more work, not a show stopper.
Regards,
Paul

FAQ - SAP Solution Manager for VARs

You can find further technical questions around configuration & functionalities in a comprehensive
FAQ to SAP Solution Manager for VARs.
This FAQ covers questions and answers around:
    > SAP Solution Manager, enterprise edition
    > SAP Solution Manager VAR setup: configuration of Service Desk
    > Work Center Service Desk: functions & configuration
    > Work Center System Monitoring: setup of SAP EarlyWatch Alert
You can access the FAQ directly thru the following link [FAQ - SAP Solution Manager for VARs|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000490172009E].
Navigation path: SAP Service Marketplace > SAP Support Portal > SAP Support Infrastructure > SAP Solution Manager > SAP Solution Manager for Partners > Information for Service Provider > Training and HowTo Documents > Administrator
Please notice: The FAQ will be updated from time to time.
Edited by: Susanne Schlehf on May 4, 2009 2:48 PM
Edited by: Susanne Schlehf on May 18, 2009 12:56 PM

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich

SAP Solution Manager - Learn and Use

Hi All,
I have some knowledge in SAP ABAP. I am interested to learn about SAP Solution Manager and how to work in it.
Can anyone help me in this regard? If you have any documents or presentations, please let me know.
Thanks in advance.

Hi,
First start with learning what solution manger can do.
http://service.sap.com/solutionmanger
then click on Media library on left hand pan there first go through use case presentations, which will give an insight into possibilities.
Then you can explore more.
Hope this helps.
Feel free to revert back.
--RAgu

SAP Solution Manager Certification

Hi there!
I would like to give Certification exam in SAP Solution Manager 4.0.
Pertaining to this could anybody share the related PDF Files.
Regards,
Suresh

Hello,
I've tried to get to some Sample Questions here on Forum, but I couldn't get any.
I passed an exam on 14.11.2006 and I suggest to you to use course materials as suggested by SAP (SMI310). That is sufficient to pass the certificate. All the answers are there.
My general opinion: not easyYou have to be pretty much concentrated as there were questions put in negative expressions.You have to be really, really carefull.
They are taking a lot of details on subjects like Type of projects (Template projects, Roll out implementations, customer satisfaction) including its Roadmaps. (e.g. roll-out project phases and its content.)
I only saw 3 or 4 questions familiar to me (from Test your knowledge, SMI310 book), others were really related to course materials but spoken in their own words
If you have any questions, dont hesitate to contact me.
Good luck to you and best regards.
Nikolina

SAP Solution Manager 4.0 Install on iSeries V5R4M0 fails on STEP 40 of 40

During Step 40 of 40 of Solution Manager 4.0 install on iSeries running i5/OS V5R3M0 failed with the following error:
ERROR 2006-08-18 10:00:57 [iaxxgenimp.cpp:728]
showDialog()
FCO-00011 The step fixTemplate400 with step key
|NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|5|0|NW_Call_Offline_CTC|ind|ind|ind|ind|7|0|fixTemplate400
was executed with status ERROR .
TRACE [iaxxgenimp.cpp:657]
showDialog()
<html><head></head><body>An error occurred while processing service
SAP Solution Manager 4.0 > SAP Systems > IBM DB2 UDB for i
TRACE [iaxxgenimp.cpp:1093]
showDialog()
waiting for an answer from gui
***********End of Data*******************
Searching OSS Notes, there is no reference to the FCO-00011 error code

Hello Loli,
I think it was me, who misunderstood.
Now I followed your recommendations, increased virtual memory on the sapinst machine, restarted the pc and the installation and it completed successfully. Thank you very much.
Sorry that I can't give you points for the helpfull answer, because this is not my thread.
Kind regards,
Jürgen Scheckelhoff.

SAP Solution Manager - SOLUTION_MANAGER

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