SAP Solution Manger for Defining HR Processes - Need Info

Hi Guys,
I need to know if it is possible to use SAP Solution Manager to Define processes for ESS/MSS Business Packages in the Enterprise Portal.
I would appreciate any information you guys can provide.
Tx,
John.

1. In your SAP Solution Manager system, call transaction SMSY (System Landscape Maintenance).
2. To create your SAP system in the system landscape, proceed as follows:
a) Select the landscape component Systems and choose Create New System from the context menu.
b) Enter the system ID in the following dialog box as the system.
c) Select the relevant product and the corresponding product version from the input help.
Then choose Save.
d) Fill in the system data as much as possible.
You can find further documentation in the online help at Help® Application Help.
e) Save your entries.
3. To generate the key, choose Other object... from the menu System Landscape.
4. Set the indicator System and choose the system that you want to install from the input help.
If you created the system in the SAP Solution Manager in the previous step, choose this system.
5. Choose Generate Installation / Upgrade Key.
6. Enter the requested information.
7. Choose Generate Key.
V....

Similar Messages

Questions on "FAQ - SAP Solution Manager for VARs"

Hi,
I just got through the FAQ - SAP Solution Manager for VARs, but have some further questions:
For me it is not quite clear which connections are necessary for which VAR scenrio.. currently we have setup the service desk in our solman. Customer's aren't linked to the solman yet - we have saprouter-saprouter connections. Connecting them via SAP support backbone is an interesting option, especially for incident management. To get this working we should follow note 1124718 right?
But what about the other scenarios like maintenance optimizer and ewa monitoring? I guess for that we definitly need to build up RFC connections to each relevant customer system (~300+x)?! I think it will be hard to handle so many connections - just consider if a customer is cancalling the maintenance contract, everything needs to be removed again... best would be to have a central communication point...
For MOPZ we need up-to-date system information. So everyone is talking about SLD. Do you also recommend this option? There we need again a connection (direct to SolMan SLD or via external SLD on customer side).
According to the FAQ there is a workaround for ewa monitoring for customers with security doubts.. is this also working for non-ABAP components? We need SMD and WI for generating ewas for JAVA systems...
With regards to Enterprise Support contract: ewa only need to be monitored for productive systems? Can a customer be charged if they want to have ewas monitored for other sytems too? How long do we need to keep the ewas (1 month, 3 months, half year) before they are deleted? Are there any specific requirements?
All the work to get these scenarios working.. is this covered within the Enterprise Support contract? Can the customer be charged for work thats done by the VAR in their system (e.g. RFC connections, SDCCN, SLD,...)?
Sorry for this long text.. hope you have some helpful ideas!
Regards,
Richard

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich

Welcome to Forum "SAP Solution Manager for VAR Partners"

Welcome to our forum to discuss topics on set up SAP Solution Manager for VARs scenario to support your SAP BUSINESS ALL-IN-ONE customers.
You ask everything about configuration of the Service Desk, SAP Solution Manager operation, tips and tricks.
This forum is visible not to customers but exclusively to partners.
The preferred language is English.
All documents you need for configuration of the VAR scenario of the Service Desk you can find in the SAP Service Marketplaces under the Quick Link [var-partner.|http://www.service.sap.com/var-partner]
Have a look at the [SAP All-in-One Resources|http://service.sap.com/smb/ao/resources] (perhaps different user ID required)
Feel free to create questions on all SAP Solution Manager topics as a VAR.
Feel free to create answers on all questions other members posted.
This means worldwide collaboration.
For questions / discussion not specific to VARs please consider also the [general forum SAP Solution Manager|SAP Solution Manager;.
Notice: to save a posting click "Edit Message".
Welcome Thread: Welcome to Forum "SAP Solution Manager for VAR Partners"
Rules of Engagement https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Test & Playground Forum: Try SCN Features

Welcome to our forum to discuss topics on set up SAP Solution Manager for VARs scenario to support your SAP BUSINESS ALL-IN-ONE customers.
You ask everything about configuration of the Service Desk, SAP Solution Manager operation, tips and tricks.
This forum is visible not to customers but exclusively to partners.
The preferred language is English.
All documents you need for configuration of the VAR scenario of the Service Desk you can find in the SAP Service Marketplaces under the Quick Link [var-partner.|http://www.service.sap.com/var-partner]
Have a look at the [SAP All-in-One Resources|http://service.sap.com/smb/ao/resources] (perhaps different user ID required)
Feel free to create questions on all SAP Solution Manager topics as a VAR.
Feel free to create answers on all questions other members posted.
This means worldwide collaboration.
For questions / discussion not specific to VARs please consider also the [general forum SAP Solution Manager|SAP Solution Manager;.
Notice: to save a posting click "Edit Message".
Welcome Thread: Welcome to Forum "SAP Solution Manager for VAR Partners"
Rules of Engagement https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Test & Playground Forum: Try SCN Features

SAP solution manger

Dear Team,
SAP Solution Manager is new for me. I just Enter . How I use Solution manager ? What the perpose of solution manager ?Witch -2 Tcode userd in SAP Solution Manger. Plaese help
Regards
Manu

Please read
http://service.sap.com/solutionmanager
Markus

FAQ - SAP Solution Manager for VARs

You can find further technical questions around configuration & functionalities in a comprehensive
FAQ to SAP Solution Manager for VARs.
This FAQ covers questions and answers around:
    > SAP Solution Manager, enterprise edition
    > SAP Solution Manager VAR setup: configuration of Service Desk
    > Work Center Service Desk: functions & configuration
    > Work Center System Monitoring: setup of SAP EarlyWatch Alert
You can access the FAQ directly thru the following link [FAQ - SAP Solution Manager for VARs|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000490172009E].
Navigation path: SAP Service Marketplace > SAP Support Portal > SAP Support Infrastructure > SAP Solution Manager > SAP Solution Manager for Partners > Information for Service Provider > Training and HowTo Documents > Administrator
Please notice: The FAQ will be updated from time to time.
Edited by: Susanne Schlehf on May 4, 2009 2:48 PM
Edited by: Susanne Schlehf on May 18, 2009 12:56 PM

Hello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich

SAP Solution Manager for SAP Business Suite On HANA

Dear Experts,
I have a small question regarding the available installation options for SAP Solution Manager for SOH.
Is there other available database platforms for the installation of SAP Solution Manager than the SAP HANA Database ?
Meaning that if we have a customer who has the license for SAP HANA Database, does he have other database options for installing the Solution Manager that are covered by the HANA license ?
Kind Regards,
Mohamed Awny

Well if you can find the solution manager software for a DB other than HANA in service market then you can install.
You can check this by checking the service market SAP Technology Components" ==> SAP SOLUTION MANAGER" ==> SAP SOLUTION MANAGER 7.1
HANA is so fast why choose another DB?

SAP SOLUTION MANAGER 7.0 EHP 1 - need to update the stack?

I'm trying to understand the enhancement pack concept and what I need to do to update our solution manager.
currently we are on:
SAP SOLUTION MANAGER 7.0 EHP 1 - Stack 21
ST-ICO 150_700: patch 0022
CPRXRPM 400: patch 0015
CRMUIF 500: patch 0003
PI_BASIS Support Package 04 for 7.01
BI_CONT 704: Support Package 04
ABA Support Package 04 for 7.01
Basis Support Package 04 for 7.01
ST 400: Patch 0021, CRT for SAPKU50015
ST-SER 701_2008_2: patch 0005
ST-PI 2008_1_700: SP 0001
SAP_AP 700: Support Package 0016
Support Package 15 for SAP CRM 5.0
BW Support Package 04 for 7.01
I understand the current stack is 24. Is this also EHP 1 ?
I believe I need to update to stack 24 in order to stay current. Is that correct?
In addition, EarlyWatch indicates that the ST-A/PI is missing. Actually it exists but is not the current package. I believe by updating the stack, the ST-A/PI will also be updated. Is this correct?
Should I update the stack to 24? or just update the ST-A/PI?
Thanks
Laurie McGinley

Hi,
>
> I understand the current stack is 24. Is this also EHP 1 ?
>
Yes, check SAP note 1244225.
> I believe I need to update to stack 24 in order to stay current. Is that correct?
>
Yes
> In addition, EarlyWatch indicates that the ST-A/PI is missing. Actually it exists but is not the current package. I believe by >updating the stack, the ST-A/PI will also be updated. Is this correct?
>
Yes. Current support package for ST-A/PI is ST-A/PI 01M_CRM570.
> Should I update the stack to 24? or just update the ST-A/PI?
SAP always suggest to be on current support package. But I always prefer to upgrade to n-1 strategy.
Thanks
Sunny

Using Solution Manger for transports across entire landscape

Hi
I would like to know, is there any option in Solution Manager to use for transports for the entire landscape?
We have around 35+ SAP instances of different releases like ECC6.0, SCM 4.1, and BI 7.0 in our landscape. We also have portal systems in our landscape.
Currently we are doing transports in 3 different ways like for ECC 6.0, we are doing using Dev ECC 6.0 system, for SCM, we are doing from Dev SCM system and for BI system we are doing using Dev BI system.
Is there any option available in Solution Manager to do transports for the entire landscape of different releases?
Regards
Srinivas

Hello,
I am not sure to understand you but you can describe all your transport route under Solution Manager for all your landscape.
Then you release transport and manage workflow from Solman.
You can do it for Java System with CTS+.
Regards,
Chris

Is eCATT a component integrated within SAP Solution Manger?

Is eCATT (extended Computer Aided Test Tool) a component integrated within SAP Solution Manager? or Netweaver Solution Manager?
OR
Is eCATT automatically gets installed if we install Solution Manager?
Further, does Solution Manager gets installed if we install SAP/Netweaver components or is it a stand alone component?
Please let me know.
Thanks & Regards.
Sapster.
Edited by: sapster on Feb 13, 2008 10:41 PM

Dear Fr,
I think you got confused with solman & eCATT ,this is a testing tool and has got no dependency upon solution manager.
this a free testing tool used for testing SAP applications, it is based upon Web Application Server.
Please follow the link,
http://help.sap.com/saphelp_nw04/helpdata/en/1b/e81c3b84e65e7be10000000a11402f/frameset.htm
You can link ECATT and QTP scripts,combination of both.
In addtion you can execute them from solution manager itself.
Whereas solution manager is used for managing your test plans and can organize all type of test cases which can be automatic like ecatt QTP etc or manual.
follow my; blog to learn testing with solutin manager.
https://weblogs.sdn.sap.com/cs/weblog/view/wlg/5181
Please rewad points.

What can solution manger can do for me as a basis,and as a bussiness ?

dear all ,
i want to know the benefits and the usage of the solution manager?
and what sap solution manger can do for me?
thanks in advance
Mahmoud Younis

Hi
service desk/support desk/incident management
Application Incident Management process provides central message management and processing. The Application Incident Management, with its integration of SAP Customer Relationship Management (SAP CRM) IT Service Management, allows us to contact all parties involved in a message. These include all users of the system landscape or your company's solutions, such as employees, customers, consultants or support staff.
demo is here
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/904036f4-58ed-2c10-b0b9-c6c7ca0b5afc
for other stuff also you can easily click on eLearning on sdn and choose Solution manager to get overview of features and demo etc.
Hope it clarifies your doubt
Regards
Prakhar

EWA for Business Objects (XI 3.1) within SAP Solution Manager

Hello!
We use Business Objects (XI 3.1) and would like to get weekly a EWA report within our SAP Solution Manager.
Our SAP Solution Manger has only ABAP stack and it has the SPS version 25.
We also do not use Wily Introscope/Diagnostics and E2E tools within SAP Solution Manager.
Question
Is it possible to set up EWA for Business Objects with our requirements (SOLMAN with ABAP stack and without E2E/Diagnostics tools)?

Hello,
The short answer is no. You can verify this in SAP Note 1507629 - Preparing a BOE system for Service Sessions in Sol. Manager.
"...1.) Managed System Setup
Perform the Managed System Setup for SAP BusinessObjects Enterprise as
described in the "End-to-End Root Cause Analysis System Landscape Setup
Guide". This guide can be found in the SAP Service Market Place:
-> http://service.sap.com/diagnostics
-> Navigate to the "Media Library"
-> Open the document "SAP Solution Manager Landscape Setup Guide"
Please ensure that you perform all steps mentioned in the guide which
are relevant for your product and version. Please read also SAP note
1357901, which is also referred to in the above mentioned setup guide."
So this is a requirement. There are also pdf documetns attached to this note that describe how to setup the EWA in Solution Manager. EGI_SBOP_EWA_part1.pdf and EGI_SBOP_EWA_part2.pdf.
The fact you have no Java stack and have not installed Diagnostics, just means it has not been done. It can be done and then you can do a managed system setup, and the balance of tasks required to prepare the system and Solution manager to generate EWA reports for the BOE system. Its just more work, not a show stopper.
Regards,
Paul

Ticket SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0

Hi,
I want to migrate all tickets from SAP Solution Manager 7.0 to SAP EHP 1 for SAP Solution Manager 7.0 , please let me know the procedure how to migrate it.
DB Detail
SAP Solution Manager 7.0 - MSSQL( 9.00.4035)
SAP EHP 1 for SAP Solution Manager 7.0 - MSSQL(10.00.2531)
Thanks,
Kaleel

Dear Mohamed,
I was reading the post and the replies and while I think your question has been answered, I just want to make sure what you are trying to achieve. Is it a migration, where you have one Solution Manager system on SAP Solution Manager 7.0 and another
SAP Solution Manager EHP1 system and you were looking to migrate the Service Desk messages?
If you are "Upgrading" one system from Solution Manager 7.0 to EHP1 then all the messages are preserved.
If you are "Migrating" to a physically different system, then transfer of Service Desk Messages is not supported.
Please see the document [SAP Solution Manger- Conent Transfer|https://websmp204.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000608232009E]
Also Service Desk is a completely independent CRM Service, so the messages could always be archived, as has been suggested.
No depending on your scenario, is the EHP1 system brand new or is it already productive? If it was brand new, you might be able to do a homogenous system copy, and then upgrade the new system to EHP1. But if it is already productive, this would not be an option.
Hope this helps to clarify.
Regards,
Paul

Need help in Solution Manager for preparing for Career in SM

Hi Gurus,
This is Amit Choudhary here,i am in SAP BW and and new to SM,so wants to work in Solution manager as i got chance to work with EWA reports and found this is quite interesting so, is there any one can help me in learning more about SM so that i can get onto right track.
Waiting for the feedback on this.
Looking forward for ur valuable inputs and help.
Thanks in advance.
regards
Amit

Hi Amit,
SAP Service Support Portal provide several information on SAP Solution Manager for customers. It requires an "S-User" for access.
<a href="http://www.service.sap.com/solutionmanager">http://www.service.sap.com/solutionmanager</a>
Here you find official presentations, master/installation/configuration/... guides
<a href="http://www.service.sap.com/rkt-solman">Ramp-Up Knowledge Transfer - SolMan</a>
This section provides role-specific self-learning material.
Best regards,
Ruediger Stoecker

SAP solution Manager

Hallo everybody,
from last 4 days i am trying to install SAP solution manger 4.0. But at the time of Import ABAP, it need 18 process but at the last 2 step it take more time, i also check the process from task manger their is no process is running regarding the above said step.I also try to continue running this step 7-8 hr. but all are invain.
I need to know how much time required to complete the import ABAP phase.
also total time for the installation of SAP solution manger 4.0
my system details
SID=ERP
instance no=00
host=sapsrv
database SQL 2005
i trying to install SAP solution manager on IDES 5.0 (on Standalone PC at my home)
sapsrv

hi bhaskar
u cant anything on the desktop bcoz this is a dll & ocx file if u want to see it u can go to ur C;/ drive where u have install it under solution manager controls folder
this file is basically to view solution manager graphics which are missing in sap gui 6.20 with the installation of this files u can view the graphics in solution manager
the related note for these is 577229
these note will be helpful
regards,
Janak Mehta

How to work sap solution manager

< MODERATOR: Message locked. Please read the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement] before posting next time. please search first. >
Hi experts,
can anybody what is the use of sap solution manger and how its work.
Regards,
arti singh

The SAP Solution Manager supports you throughout the entire life-cycle of your solutions, from the Business Blueprint to the configuration to production processing. It provides central access to tools, methods and preconfigured contents which you can use during evaluation, implementation and operational processing of your systems.
Features
Implementing and Upgrading SAP Solutions
     Central access to all tools for your project (Project Administration, Business Blueprint, Configuration, Test Workbench, create Group Rollout templates)
     Central management of all information for your Project (roadmaps, system landscape, project documentation)
     Compare and synchronize customizing in different SAP components
Solution Monitoring
     Central System administration
     Analysis of your system landscape with Service Level Reporting
     Real-time System Monitoring
     Business process monitoring
Services and Support
Access to programs and Services to monitor and optimize the performance and availability of your system landscapes, and minimize risks when running your systems
Service Desk
Solution support with workflow to Create and Process Problem Messages
Change Management
Manage change requests, with workflow to trace and audit changes and transports in your system landscape with Change Request Management.

SAP Solution Manger for Defining HR Processes - Need Info

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