SAP Support check list

Hi Friends ,
Is it any daily/ Weekly check list is their related to SAP-MM for large support projects . other wise wat are the daily routine activity related to SAP-MM other than reciveing the tiecket in support project .
Regards
RB
Edited by: Raghavendra Balegar on Jun 19, 2009 9:53 AM

hi
in support project apart from recieving ticket and closing the ticket is the main.(within the agreed SLA)

Similar Messages

Sap security check list

Hi all
Could you please tell me the security check list. As a Sap security consultant what T code we need to monitor daily.
Thanks ..
Satya.

Hi Satya Prasad,
Please check the link below to get a better understanding of the critical transactions that need to be monitored on a regular basis.
http://*********************/sox_sod/sox_critical_transactions.htm
I think you may also need to consult with the Internal Audit team, Business Process owners and technical leads to get the list of critical transactions, reports, tables that need to be monitored on a timely basis.
Thanks,
Kiran Kandepalli.

HT1222 I would like to see a "supported hardware list" so that I can check when my MPB is supported under Lion.

Since my MacBook Pro 6,1 (from mid 2010) is not supported by version 10.7.0, 10.7.1, or 10.7.2 of the operating system, I would like to be able to look at the update page and check whether it is supported in 10.7.3 (or whichever version is proposing to install itself). Since there is no such compatibility list I now have no option but to attempt an install, wait an unspecified time to see if the computer will crash or not, then either rollback to the backup again, or go with the new version and hope it keeps working!
A Hardware Compatibility List would remove the uncertainty, and would make this particular camper much happier!

Thanks, Csound1, that's what I would have understood from looking at the page that Rysz posted about. My MBP does indeed easily meet and exceed all of the requirements listed there (maxed out on memory, for example).
Unfortunately, that is no guarantee that Lion will actually run stably on the machine, and as a matter of fact, it simply won't. I've tried many times: clean install, update, you name it. Within an hour of the upgrade the machine experiences a kernel panic and must be shut down. That's not a level of instability that I'm willing to accept, since this machine is my livelihood, and must never crash of its own volition! So for now it's back to Snow Leopard again, until the next update of Lion comes out.
And yes, 10.7.3 is soon here! All that's missing is the knowledge that I won't be wasting another half-day by trying it out on an ancient machine upon which it has yet to be successfully installed. Hence my wish for a supported hardware list.
Yeah, I know, I know: I should just buy a new machine. I must seem like a stubborn old **** for wanting my 18-month old MBP to run the latest version of the OS, but hey, I'm a geek, it's what I do! Plus, I'm not rich, and $5,500 is quite a chunk of cash to be shelling out every 18 months, you know :-/

SAP BW on HANA DB Migration - Technical & Functional Assessment Check List Required

Hello Experts,
Typically, Before we start SAP BW on HANA DB migration, we would certainly need Technical & Functional Assessment Check List. As per knowledge, to execute BW on HANA DB migration, we would need HANA Admin and Developer, BASIS and BW consultants.
Can some one share me what exactly these people does in Technical & Functional Assessment ?.
What could be the duration ?.
Does this people require to login into the system's physically and perform any activities ?
Please share me details.
Thanks,
HA

Hi,
with the perferred (and recommeded) database migration option (DMO) as part of the SUM the need of these Functional Assessment Check List might obsolete, as a lot of manual tasks are integrated into the automated process, which were only available as lists in the past.
For an Overview, see - Migration BW on HANA - Update 2014 | SCN
For a detailed step by step, see - SAP First Guidance - Migration BW on HANA using the DMO option in SUM
Best Regards Roland

Check List- PI sheet

Hi, We have 30 points in a check list to verify whether all of them are checked or not during a opeartion execution? is it possible to send all these 30 points/ sentenses in a single pi sheet to the operator? is there any limitation in number of messages/ points in a pi sheet? is it possible to store and access the filled pi sheets in sap when ever we need. thank you for your support.

Hi,
Up to my knowledge in std. SAP digital signature can be incorporate in below functions only,
- Result Recording for Inspection Lot
- At the time Usage Decision
- PI Sheet
- Electronic Batch Record
- DMS
- ECM
Regards,
Dhaval

Remote connections in SAP support portal time out

Hello, we are having a problem opening connections to our systems in the support portal and would appreciate any help and direction. This is probably a problem with our SAPRouter or firewall configuration but have been unable to identify where that problem is, and we are working closely with our network folks to try to correct. We are able to download OSS notes through SNOTE and all of the RFC's work correctly but we can't seem to keep a connection open to allow SAP support to login to our systems. The connection appears to open for about three minutes but then gives the error "Host did not respond 1-9 times" then the connection shows cancelled after about 18min. We have had a high priority incident open with SAP for the last couple of weeks but haven't got much response from them. SAP has the IP addresses of our SAPRouter and VPN correct and the routestring is correct.
SAPRouter = 216.253.195.169
VPN = 216.253.195.170
Routestring = /H/colo-sap-router.insummit.com/S/3299
We are able to ping SAP(194.117.106.129) from the saprouter server successfully. A few things I have read indicate that a simple test is that you should be able to telnet to SAP(ip above) on the configured port, 3299 but this we are not able to do and we've told this to SAP, we can telnet to port 21 but not 3299.
SAPRouter is on a Windows 2008 server OS using VPN. Attached is our saprouttab file.
Also attached is a trace.out file, and dev_rout file.
Here are the firewall ACLs:
access-list Outside extended permit ip host 216.253.195.169 host 147.204.100.142
access-list Outside extended permit ip host 147.204.2.5 host 216.253.195.169
access-list Outside extended permit ip host 216.169.212.169 host 147.204.100.142
access-list Outside extended permit ip host 194.117.106.129 any
access-list Outside extended permit ip any host 194.117.106.129
access-list Outside extended permit ip host 194.117.106.128 any
access-list Outside extended permit ip host 216.253.195.169 194.117.106.128 255.255.255.252
access-list Outside extended permit ip host 194.117.106.128 host 216.253.195.169
access-list Outside extended permit ip 194.117.106.128 255.255.255.252 host 216.253.195.169
access-list Outside extended permit ip host 194.117.106.129 host 216.253.195.169
access-list Outside extended permit ip host 216.169.212.169 194.117.106.128 255.255.255.252
Here are the routes:
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway      Interface Metric
          0.0.0.0          0.0.0.0        10.5.0.1      10.5.0.222    266
        10.5.0.0    255.255.255.0        On-link        10.5.0.222    266
      10.5.0.222 255.255.255.255        On-link        10.5.0.222    266
      10.5.0.255 255.255.255.255        On-link        10.5.0.222    266
        127.0.0.0        255.0.0.0        On-link        127.0.0.1    306
        127.0.0.1 255.255.255.255        On-link        127.0.0.1    306
127.255.255.255 255.255.255.255        On-link        127.0.0.1    306
194.117.106.128 255.255.255.252 216.253.195.170 216.253.195.169    21
216.253.195.168 255.255.255.248        On-link 216.253.195.169    276
216.253.195.169 255.255.255.255        On-link 216.253.195.169    276
216.253.195.175 255.255.255.255        On-link 216.253.195.169    276
        224.0.0.0        240.0.0.0        On-link        127.0.0.1    306
        224.0.0.0        240.0.0.0        On-link        10.5.0.222    266
        224.0.0.0        240.0.0.0        On-link 216.253.195.169    276
255.255.255.255 255.255.255.255        On-link        127.0.0.1    306
255.255.255.255 255.255.255.255        On-link        10.5.0.222    266
255.255.255.255 255.255.255.255        On-link 216.253.195.169    276
===========================================================================
Persistent Routes:
Network Address          Netmask Gateway Address Metric
194.117.106.128 255.255.255.252 216.253.195.170      1
          0.0.0.0          0.0.0.0        10.5.0.1 Default
And here is the VPN tunnel info:
6 IKE Peer: 194.39.131.167
    Type    : L2L            Role    : initiator
    Rekey : no              State : MM_ACTIVE
show ipsec sa peer 194.39.131.167
peer address: 194.39.131.167
    Crypto map tag: cryptomap1, seq num: 15, local addr: 216.253.195.170
      access-list encrypt_123_to_SAP extended permit ip host 216.253.195.169 194.117.106.128 255.255.255.252
      local ident (addr/mask/prot/port): (216.253.195.169/255.255.255.255/0/0)
      remote ident (addr/mask/prot/port): (194.117.106.128/255.255.255.252/0/0)
      current_peer: 194.39.131.167
      #pkts encaps: 459156, #pkts encrypt: 459156, #pkts digest: 459156
      #pkts decaps: 65825, #pkts decrypt: 65825, #pkts verify: 65825
      #pkts compressed: 0, #pkts decompressed: 0
      #pkts not compressed: 459156, #pkts comp failed: 0, #pkts decomp failed: 0
      #pre-frag successes: 0, #pre-frag failures: 0, #fragments created: 0
      #PMTUs sent: 0, #PMTUs rcvd: 0, #decapsulated frgs needing reassembly: 0
      #send errors: 0, #recv errors: 0
      local crypto endpt.: 216.253.195.170, remote crypto endpt.: 194.39.131.167
      path mtu 1500, ipsec overhead 58, media mtu 1500
      current outbound spi: 90CB4EA0
      current inbound spi : 769BBB0D
    inbound esp sas:
      spi: 0x769BBB0D (1989917453)
        transform: esp-3des esp-md5-hmac no compression
        in use settings ={L2L, Tunnel, }
        slot: 0, conn_id: 20480, crypto-map: cryptomap1
        sa timing: remaining key lifetime (kB/sec): (4373965/4063)
        IV size: 8 bytes
        replay detection support: Y
        Anti replay bitmap:
          0xFFFFFFFF 0xFFFFFFFF
    outbound esp sas:
      spi: 0x90CB4EA0 (2429243040)
        transform: esp-3des esp-md5-hmac no compression
        in use settings ={L2L, Tunnel, }
        slot: 0, conn_id: 20480, crypto-map: cryptomap1
        sa timing: remaining key lifetime (kB/sec): (4373954/4063)
        IV size: 8 bytes
        replay detection support: Y
        Anti replay bitmap:
          0x00000000 0x00000001
Again, any help and suggestions is greatly appreciated.
Thanks,
Brent

HI Brent ,
I see your problem is critical !!!!
But you can have a net viewer session with SAP .
Its simple and effective way of analysing issue in run time .
SAP SMP Netviewer Instructions DE - YouTube
Netviewer
Please check above Links
Regards,
Abhishek

WebDispatcher to PI connectivity check list

Hi Experts,
There is a requirement where in SAP-PI is exposing web services to outsiders and for them to be able to access our webservices in a secured manner ,Web dispatcher has been used in between PI and outside partner .
The problem here is that web service is working fine with SOAP UI environment as http request .But when Partners are trying to access via https they face difficulties .The SSL certificates have already been validated and the partner is able to enter into our network. But not able to access the webservices.
Can anybody tell me what are the details to be shared with basis people apart from SOAP URL ? Do they(Basis) require WSDL also ? Please tell me check list of configuring web dispatcher for this requirement .
Format of URL shared is
https:// hostname:8020/XISOAPAdapter/MessageServlet?channel=NetworkPartners:NP_WO_BS:NP_WODetails_Sender_CC&version=3.0&Sender.Service=&Interface=%5E*
and this is working fine in SOAP UI.
Thanks,
Amar

Hi Amar,
We had the same scenario. A ticket was opened with SAP with this reply:
==========================================
Which documentation exactly are you using to build this enviroment? The SOAP protocol is not supported by web dispatcher. Take a look in the documentation.
http://help.sap.com/saphelp_nwce72/helpdata/en/48/3ae05299c172d0e10000000a42189c/frameset.htm
Regards,
SAP Active Global Support, Business Suite & Technology
==========================================
This of course shocked us because I spoke to another colleague doing the same thing with SOAP through their SAP Web Dispatcher. I need to follow up but I thought I should throw it out there and see if anyone else has any experience contrary to the SAP documentation.
Regards,
John Ta

Does SAP supports transport of TPZ files from PI7.11 to XI3.0 ???

Hi,
Does SAP supports transport of TPZ files from PI7.11 to XI3.0 ???
because after Pasting PI7.11 .tpz files into import directory of Development XI3.0 .. I am not able to find these files into ID/IR -Tools - Import ?
What could be reason ??
Regards
PS

Have check this note :Note 1247043 - Release Restrictions for EHP 1 for SAP NetWeaver PI 7.1
BC-XI-CON-SOP
No release
XI 3.0 message protocol in the SOAP adapter
Supported with EHP 1 for SAP NetWeaver Process Integration 7.1 (version abbreviated with 7.11 from now on) is the XI 3.0 message protocol in the SOAP adapter for the communication between an Advanced Adapter Engine version 7.11 and ABAP proxies generated in the SAP NetWeaver Process Integration versions 3.0, 7.0, 7.10, 7.11; Advanced Adapter Engine version 7.11 and 7.10; SAP Partner Connectivity Kit version 7.11 and below, Java SE Adapter Engine 7.11 and below, Integration Server 7.11. However for all above listed scenarios the following functions are currently not supported: Acknowledgements, Transport & message level security, Principal propagation, Bulk support on sender-side, HTTP destinations support. Not supported with EHP 1 for SAP NetWeaver Process Integration 7.1 is the XI 3.0 message protocol in the SOAP adapter for the communication between an Advanced Adapter Engine version 7.11 and Java proxies, Integration Server 7. 10 and below.
( Changed at 18.12.2009 )
Regards
Pothana

SAP Support Portal - Report a Product Error

I need to create a new message into SAP support portal. But I don't find my systems. Using the System Search window I find my customer and product into dropdown lists , but If I run a search with this criteria I don't have nobody as return system. Checking in data admnistration I find my systems with correct customer, license and installation number.
Someone Known what can be happened?
Thanks in advance.
Corrado.

Hello there,
You could open a support message about the SAP Service Marketplace, and ask them to check the system information in the marketplace. The component would be XX-SER-SAPSMP-SYS.
If you don't manage to open support messages at all, you could call your Customer Interaction Center with the contact information you can see at note 560499.
Best regards,
Miguel Ariño
Edited by: Miguel Angel Arino Clarke on Mar 30, 2011 5:18 PM

How to Send message to SAP Support center

Hi Experts,
I have S-user ID and Password. How can i post message via Bussiness One Customer portal to SAP support Center.
Please Guide me.
Thanks and Regards,
Manikandan

Hi Mani,
use
www.service.sap.com\smb
1.Choose SAP LOGIN Channel Partner Portal
2.It asks User Id & PWD
3.Choose SAP Business Management solutions->SAP Business One
4.Click Support(Left Side)
5.Click My Customer Message
6.Click SAP Message Wizard
7.Choose Customer Number in the List
8.Click Continue Button
check the following link
https://websmp102.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000610167&_SCENARIO=01100035870000000183&_ADDINC=&
*Close the thread if issue solved.
Regards
Jmbulingam.P

Does SAP support Solaris 10 ZFS filesystem when using DB2 V9.5 FP4?

Hi,
I'm installing NW7 (BI usage). SAPINST has failed in the step "ABAP LOAD due to the DB2 error message
"Unsupported file system type zfs for Direct I/O". It appears my Unix Admin must have decided to set these filesystems as ZFS on this new server.
I have several questions requiring your expertise.
1) Does SAP support ZFS filesystems on Solaris 10 (SPARC hardware)? I can not find any reference in SDN or Service Market Place? Any reference will be much appreciated.
2) How can I confirm my sapdata fielsystems are ZFS?
3) What actions do you recommend for me to resolve the SAPINST errors? Do I follow the note "Note 995050 - DB6: NO FILE SYSTEM CACHING for Tablespaces" to disable "Direct I/O" for all DB2 tablespaces? I have seen Markus Doehr's forum Link:[ thread|Re: DB2 on Solaris x64 - ZFS as filesystem possible?; but it does not state exactly how he overcame the error.
regards
Benny

Hi Frank,
Thanks for your input.
I have also found the command "zfs list" that would display any ZFS filesystems.
We have also gone back to UFS as the ZFS deployment schedule does not meet this particular SAP BW implementation timeline.
Has any one come across any SAP statement that states NW7 can be deployed with ZFS for DB2 database on Solaris SPARC platform. If not, I'll open an OSS message.
regards
Benny

How to make my friends Profile picture in the bbm return back as normal. ( i dont check list the pp will be connect to the bbm contact)

Dear there...
do help me.. i have several problem:
1. i cant even log in to my bb application world, and i try sync from laptop, it still the same, download not success. what happen? so how to do so i cant direct log in through phone, they ask me to log in, but never give me the log in tab.it just keep appearing session expire please log in again.
2. i dont even check list my bbm pp will be the same with the bbm contact, why it still keep following the pp same with contact, therefore i cant even see what photo my friend them post. what to do for this?
3. my recent updates, it direct updates will a every single things my friend post, i just wanted it wil be the 1 post for each like usuall. now it one friends, then a lot of their post..
sorry, if my question is complicated, but i really frustate now. hope u can understand my question, thanks

Hey tiantian,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB28212
After this is done you should be able to login to BlackBerry App World™.
This should also resolve your BBM™ issue as well.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Check List for CR ( Chnage Request) And Type of CR's

Hi All,
I am going to work on Change Reqest in BI. So for going forward, i would like to know the Types of CR's and Check list of each type of CR. Please i need very urgent.Plz give your inputs as early as possiable.
Thanks & Regards,
Venkat
Edited by: vanarasi venkat on Apr 16, 2008 8:40 AM

Hi Venkat,
go through these links ...u can get the req info
[https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/e0c9c8be-346f-2a10-2081-cd99177c1fb9]
[/people/evan.stoddard/blog/2006/01/03/sap-solution-manager-new-info-blog]
[https://websmp105.sap-ag.de/goinglivecheck]
here check on left for FAQs
[https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/08f1b622-0c01-0010-618c-cb41e12c72be]
go through this thread
[Is there a BW implementation checklist?;
regards,

Check list document

Hi friends,
Can any one Send me some of Code review check list points documents for reports,interfaces,forms.
So that i can use these format in my project , since we don't have a standard check list formats.
Points are sure....
Regards,
Anil.

Hi ,
bewlo naming convention document provided by SAP,in my project also i am taking this document as the reference.
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/40a66d0e-fe5e-2c10-8a85-e418b59ab36a
coming to designing optimal solution,it depends on how you avoid going for XSLT Mappings,JAVA Mapping(Perfromace issues)
How you implement the mappiong with less number of function using effectively,
how you willa void Integration Process in Project and if its required how to use the steps provided SAP in ccBPM,some of the steps will take more resources,I dont have specified link for best practices guide,but search in sdn you will find it.
Regards,
Raj

Check list for Customization of FI module

SAP Guru's
Can any one guide me for Steps/check list for customisation of FI module
and how to document it.
Sandeep

Hi,
In SAP, there are quite a few configuration steps which are required in each and every FI implementation. However, it will be different in each client, depending upon several factors like Business Processes / requirements of the client / what modules are being implemented / what interfaces are to be maintained etc.
Similarly, if FI module alone is implemented it will be simple, but if FI and CO are implemented, it will be complex. Hence, I suggest first understand the requirements in a broad manner and based on that you can arrive on what configuration needs to be done.
Also note that SAP standard configuration will already exist and you can copy most of the settings to your Company Code(s).
At the high level, Organization structure has to be created based on Business requirements like Company Codes, Credit Control Area, Controlling Area, Operating Concern, Sales Organization, Division, Plant etc.
Some of the specific configuration steps in FI are creation of Chart of Accounts, Document types, Field Status variant, Account Groups for Customer / Vendors etc. This is not exhaustive and you can look at IMG to identify the different config steps required for your client.
Thanks
Murali.

SAP Support check list

Similar Messages

Maybe you are looking for