SAP System Logon selection shows up blank in Crystal Reports

Hi there,
I've done the following so many times, in the following order, without running into any issues:
1. Install SAP Front End
2. Install Business Objects Enterprise 3.1
3. Install Business Objects Explorer 3.1 SP1 (Polestar 3.1)
4. Install Crystal Reports 2008 SP1
5. Crystal Reports Viewer 2008
6. Install Xcelsius Enterprise 2008 SP2
7. Install Live Office 3.1
8. Install SAP Integration Kit 3.1 (Custom-->Complete installation)
However, this time around I've run into an issue which I'm trying to resolve, but it has been a nightmare. When I try to access "SAP Table, Cluster, or Function" from File menu>New>Standard Report>Create New Connection>SAP Table, Cluster, or Function, I see the "Available SAP Systems" section blank on the "SAP System Logon" dialog box.
However, this dialog box shows all the connections strings when I access it via the SAP menu or toolbar in Crystal Reports.
To fix this issue I've uninstalled SAP IK, CR Viewer and Crystal Report and reinstalled it, but the problem persists. I am wondering if you have ever come across this before and if you could please give me some tips to resolve this.
Thanks a lot,
Gaurav

Hi
please do the following:
1. Define an environment variable (user or system) with the name SAPLOGON_INI_FILE . This variable should contain the path to your saplogon.ini file including the file name eg. if the saplogon.ini resides in the folder c:\windows the variable should contain the following value c:\windows\saplogon.ini
2. Open your saplogon.ini file using Notepad and go to File->Save as. Choose All Files in the field Save as type and DO NOT change the name of the file. In the field Encoding make sure that UTF-8 is selected.
Regards,
Stratos

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SAP System Logon selection shows up blank in Crystal Reports

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