SAP TDMS / CCS (for utilities)

The TDMS is compatible with SAP CCS OIl/gas refining industry?
Thank you
Rogério

TDMS is 'compatible' with all industry solutions (I have done AFS and Discrete Manufacturing). TDMS is utilizing the philosophy to take all tables (including your own Z-tables) as well as a ll industry solution tables.
Compatible does not mean there are predefined reduction scenarios or structured objects for the IS solutions. As far as I know there is only one for IS-Util. But no problem to use with IS-Oil.
Toralf

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SAP Business content for utilities (IS-U) - SAP BW 3.5

Hello All,
I work for a utility client and we use custom extractors in all areas to pull the data to SAP BW(Version 3.5) from CCS(R/3 u2013 Version 4.71).
Now the client want us to implement one of the feasible business content extractor as a pilot project and see a success story,
hence they can upgrade the current system to latest version and convert most of it to business content extractors from custom.
We tried delinquent(Credit and collection) extractor and master data extractors but none of them were feasible since they need lot of customization with the current version.
Please let me know If any of you implemented/know any business content extractor which can be implemented in SAP BW 3.5
with no customization or with very less customization for any of the areas in utility.
Appreciate any help on this.
Note: Current ECC version: 4.71( IS-U_Release_4.71_SR1_Upgrade:_Supplemen).
Thanks
Jagadeesh

Hi,
Both are posible but you have face some problem. Because ECC 4.7 some extractor not support to pull the data in BI Side.
Thanks & Regards,
Venkat.

SAP IS/CCS OR SAP CRM

HI TO ALL...
We are implementing SAP IS/CCS for one of our
client.For interaction center whether to go with
SAP IS/CCS OR SAP CRM any how client has SAP CRM
server too.
please advice us.....
and

Hi Abdul
salam
Thanx for reply...
But do u think SAP IS/CCS provides...
All functionality as of SAP CRM??
For example scripting is not supported in
SAP IS/CCS?
Then what would be u r comment in this case
Regards
appa

SAP Best Practice for Water Utilities on ERP2005

Hi All,
I want to load SAP Best Practice for Water Utilities on ERP2005. I have downloaded the package from Marketplace but there is NO transport file included on it. It only contains documentation. My questions are
1. Does anyone know where I can download the transport file, if any?
2. Should I use the transport file from Baseline Best Practice instead?
Thank you,
Bomo

Hello!
The file should contain eCATTs with data according to best practice preconfigured scenarios and transactions to install them.
Some information about preconfigured scenario you could find here:
http://help.sap.com/bp_waterutilv1600/index.htm -> Business Information -> Preconfigured Scenarios
Under the "Installation" path you could find "Scenario Installation Guide" for Water Utilities.
I hope it would be helpful.
Vladimir

SAP Best Practice for Water Utilities v 1.600

Hi All,
I want to install SAP Best Practice for Water Utilities v 1.600. I have downloaded the package (now available only Mat.No. 50079055 "Docu: SAP BP Water Utilities-V1.600") from Marketplace, but there is NO transport file included on it. It only contains documentation. Should I use the transport file from Best Practice for Utilities v 1.500?
Thank you,
Vladimir

Hello!
The file should contain eCATTs with data according to best practice preconfigured scenarios and transactions to install them.
Some information about preconfigured scenario you could find here:
http://help.sap.com/bp_waterutilv1600/index.htm -> Business Information -> Preconfigured Scenarios
Under the "Installation" path you could find "Scenario Installation Guide" for Water Utilities.
I hope it would be helpful.
Vladimir

HCM in an SAP for Utilities Landscape

If HCM were required in a Landscape running SAP for Utilities should HCM be run in the same ECC instance running Utilities or its own instance?
I appreciate that the answer may not be a simple yes/no but some guidance on the factors to take into consideration would be appreciated.
Many thanks in anticipation of a reply.

Narasimha,
many thanks for you reply. It's the assertion in your reply that IS-U "stands on a separate server" that I'm trying to understand. Is it always the case that IS-U should run on it's own ECC implementation?
My understanding of the switch framework is that you could run multiple cross industry solutions but only ever one industry solution on the same ECC in which case it should be okay for IS-U to run on the same ECC as HCM, but I'm relatively new to this so may have got the wrong end of a stick somewhere!

SAP ISU/CCS

HI ,
I want to know what is SAP ISU/CCS.
Regards,
nagaraju.

Hi,
ISU is industry specific solutions for utilities.
CCS is customer care & servieces.
Regards,
kusuma.

SAP-TDMS Installtion

Dears,
I am new to SAP TDMS,Recently our company has planned to implement SAP TDMS in our landscape.
Now I want to know its installation procedure,Prequisties and hardware configuration that we should take for this.
I searched on marketplace and net but did not find.
Please suggest.
Shivam

Hi Shivam
I hope this will help you . Here are My Findings on TDMS
My Findings:
Step1u2022     Broadly speaking, to setup your TDMS landscape, you need to install the TDMS (DMIS, DMIS_CNT, DMIS_EXT with latest patch levels) software on the sender, receiver and central system. Latest available pack is SP11 (May 2009)
Step2u2022     Check Latest SPAM/SAINT
Step3u2022     Arrange - CD material # 51032076 and Material # 51032077. Search in SWDC with material # put in download basket and download with SAP DM. Read Notes 970531 & 970532 for installation of DMS/TDMS and DMIS/TDMS content.
Step4u2022     Basically you have to install DMIS and DMIS_CNT only (in all systems involved). But if you want to make full use of all functionality you have to install DMIS_EXT 2007_1 also (in all systems involved). TDMS DMIS_EXT is not a must component but it is good to have. CD # 51033076 (DMIS EXT ADD-ON Installation ) Search Download words for DMIS_EXT are u201CDMIS_EXT 2007u201D. Read SAP Note Number: 1094395 for installation of DMIS_EXT. Before starting Installation of DMIS_EXT, please make sure your kernel or at least you use an R3trans version dated MAY/14/2008 or later, otherwise you face errors in importing.
Step5u2022     Patches for both of the packages is also available and required. Patches can be searched as u201CDMIS_CNT 2006_1_700u201D (here 700 is the version from your BASIS release.) & DMIS 2006_1_700. File names of a typical SP look like K-61701INDMIS and K-61701INDMISCNT.
Step6u2022     Components (packages) excluded for the installation(check some packages, List from the note, should exist or not in the system se80) Should not exist in the system otherwise open a OSS message as per note-970531.
Step7u2022     Login to 000 with sap_all but not DDIC or sap*
Step8u2022     Upload Add-on and support packs to the system inbox. And then install. It is better to install add-on and sp in one queue.
Step9u2022     There is one password required for installation of add-on, see the respective notes for this.
Step10u2022     After Successful Installation of DMIS and DMIS_ addon with SPs. Generate profiles for TDMS projects . PFCG Utilities Menu  Mass Generation. Generate profiles which starts with these names : SAP_TDMS* , SAP_DMIS* , SAP_CMIS* , SAP_SLOP*. Read see SAP Note 897100.
Step11u2022     Apply Settings mentioned in Note # 890797.
Step12u2022      Execute TXN CNV_MBT_TDMS , Create New Project. Now create a New Subproject under project just created.
Step13u2022     Create New Package based on your scenario like Shell creation. After successful creation of New Package you will got PROCESS TREE / MONITOR u2013 PACKAGE 90XXXX Screen.You will got following kind of screen once you created TDMS Package, based on the UI you work with. Use TXN CNVMBTUISWITCH to switch to UI.
Edited by: jaswant purba on May 28, 2009 7:47 PM

SAP Library - XML: CRM - Utilities

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Hello,
IS-U CCS is not part of CRM... it is an industry specific add-on of SAP ERP (or R/3). And no portal is necessary to make it work.
Many cookbooks are available in sap.service.com about the integration between CRM and IS-U. Check the following thread:
[SAP CRM 7.0 and IS-U integration|SAP CRM 7.0 and IS-U integration;
You will also find valuable information in the dedicated SCN forum:
[IS Utilities|SAP for Utilities ;
Kind regards,
Nicolas Busson.

SAP financial reporting for FERC

Hi everyone,
Anyone had idea about this SAP financial reporting for FERC (federal energy regulation commission). I know that it comes under Utilities category. But i need something more specific about the SAP functionality with respect to this FERC.
Thanks for your time.
Regards,
Suresh

anybody on this. plz share your experience/knowledge with me.
Thanks,
suresh arya

Technical Landscape For Utilities

Hi All, I was wondering if anyone had any learning points or gotcha's for designing the SAP for Utilities Technical Landscape. OUr project consists of CTI/IVR ,TOU, Retailer, Billing, Web integration . We currently run SAP FI, AM, HCM, and are looking to add CRM/I SU next Winter. I assume most information is passed between systems using PI ? If anyone has any info on the CRM middle ware piece or project suprises, I would be happy to know! Thanks.

Hi
All sales and marketing activities from the customer service area of IS-U have been transferred to CRM. Analyses previously performed in IS-U now run in BW.
CRM performs all activities relating to customer interaction. Various channels, such as call centers, Internet and laptops can be used to communicate with customers. Data objects are synchronized via the Middleware and exchanged with the backend and analysis systems.
CRM: Customer Interaction System
CRM is the front-end system used for interaction with the customer. It contains the full range of functions from the areas of marketing, sales, and customer retention. CRM supports communication with customers via a number of channels:
·        Internet
Integration of Web-based applications (Internet sales and marketing) in the CRM system.
·        Contact center
Integration of telephony systems in CRM via CTI interface. All call center scenarios are fully telephony-compatible.
·        Mobile clients
The most important data and functions contained in CRM are accessible via laptop in offline applications. Data is synchronized with the online system via the Middleware.
IS-U: System for Device Management, Contract Accounts Receivable and Payable, Billing, and Invoicing
IS-U is the backend system. Information on new customers is not transferred to IS-U until a contract has been concluded with the customer. It contains all the data and transactions for the following areas: device management, contract accounts receivable and payable, billing, and invoicing.
These areas cover the installation of devices, calculation and request of budget billing amounts, entry of meter reading results, billing, invoicing, generation payment requests, and monitoring of payment receipts.
BW: System for Analyses, Planning, Monitoring, and Success Checks
BW: When integrated, serves as instrument for analyses, planning, monitoring, and success checks. BW enables you to gather information from any system (CRM, FI, IS-U as well as external systems) in InfoCubes and evaluate them based on your requirements. Furthermore, these analyses are not restricted to one InfoCube; you can use any number. For each SAP solution, SAP supplies specific BW contents. These provide the necessary conditions for importing data into BW; they also contain predefined reports and analyses that you are free to enhance. These contents are filled by extractors that transfer the data from the various systems to BW.
Data Synchronization between CRM und IS-U
Both IS-U and CRM can operate independently and in combination with external systems. This necessitates the existence of central objects in both systems. In an integrated scenario, there are a few objects that are synchronized via the Middleware since they must be available in both systems. The integrated scenario SAP CRM and SAP IS-U supports the automatic synchronization of the following objects:
·        Business partners and their contract accounts
·        Contracts
·        Connection objects and points of delivery
·        IS-U contacts in CRM activities
To ensure data consistency and transparency, changes to objects in one system are immediately synchronized in the other system.
For more information see the cookbooks IS-U/CRM Integration of Technical Objects,
https://websmp208.sap-ag.de/~sapdownload/011000358700000039982009E/Vertragsintegr_Dez08_e.pdf
The replication of business partner and business agreement is carried out by the CRM standard. For this please refer to CRM Middleware config best practices C71_BB_ConfigGuide_EN_DE.doc.
For the replication of the other data from SAP CRM in SAP IS-U, the IS-U master data generator plays an important role:
u2022        Technical objects such as points of delivery must be replicated from SAP CRM into SAP IS-U. Master data templates with the template category CRMTECHOBJ are used for this purpose.
u2022        During the replication of the CRM contract items, contracts must be created in SAP IS-U, among other things. These data changes are made in SAP IS-U with master data templates of the category CRMNEWCONTRACT.
Regards
Parasar

SAP TDMS

Hello All,
Our client needs to get homogeneous master, customizing, workbench and transactional data from production environment to the quality and development systems.
Actually we are heading this small project and we have found that a useful tool is SAP TDMS (Test Data Migration Server),.
In fact, we need to know if anyone has any documentation or guidelines available based on the best practices for having homogeneous systems.
Does anybody have any experience in TDMS?, we would like to get documentation and how this project could start, what should we have take in account, what are the best practices to create homogeneous systems, how often should we repeat the procedure etc.
Any help will be highly appreciated,
Best Regards
Gabriel P.

Hi,
There are some documents available on these pages:
Service Marketplace
http://service.sap.com/customdev-tdms

SAP TDMS add on setup on central/control , sender and reciever systems

I found that SAP TDMS is shipped in the following add-ons:
DMIS: Contains general functions, for example for the process monitor and for the technical data transfer
DMIS_CNT: Contains TDMS-specific functions and some of the process types
DMIS_EXT: For various additional process types (reduction scenarios) for SAP TDMS; currently, it contains only the process type for business process library
DMIS_BSC: For the process types to be used with SAP BI or CRM systems
DMIS_HR: For the process types to be used in the context of SAP Human Capital Management (HCM)
I have read TDMS master guide under section 3.4.1 Setting up the TDMS Server. There is a reference to SAP Note 970531 which is for DIMS setup and there is also reference to SAP note 970532 which is for DMIS_CNT setup.
I would like to know if DMIS_EXT,DMIS_BSC and DMIS_HR need to be setup on TDMS central/control server , sender and reciever or only need to be setup on central/control server for respective scenario realization.
Best Regards
Mohammed Ashraf

All the add-on components need to be installed in all the system (sender, receiver, central, control) in the landscape.

Business Package for Utilities

Hi All,
Are there any standard portal Business Packages available for Utilities?
Thanks and Regards,
Shyam.

Hi,
I can't see a specific business package for utilities. Here is the complete list of business packages in portal. Hope that answers your question.
http://help.sap.com/erp2005_ehp_03/helpdata/EN/42/ee6fc537663ee3e10000000a1553f6/frameset.htm
Regards,
Harini S

Requirement Gathering for Utilities Industry- Urgent

Dear Guru's
Very Urgent please
Can one of you please help me asap,
For SAP EHS to implement for Utilities customer what are point to be consideration ( Please not that this fresh green field implementation)
None of the other core modules has been implemented.!
Request you to send your value updates asap
Thanks for your time and support
Sia

Dear Sia
you are asking the wrong question. First: what type of industry is "utility customer")? Second: EHS is quite big. Therefore in most cases you start "small" and grow (with several projects).
As well you statement: None of the other core modules has been implemented.!
does not really help. Which module you are looking for to use ? SAP MM, SAP SD, SAP PP???
The topic "how so starte an "EHS" driven project is asked often here. The answer is quite difficult without knowing the specific demand.
E.g.check: SAP EHS Management for Beginners
You will find references to other similar threads asking this question. And honestly: all depends: which software will be used? e.g. will you use SAP ERP EnhPack 7? Will you use (is there a need for) on top "Component Extension for SAP EHS Management"?
Therefore. sorry: No answer to your question is possible
C.B.
PS: check in the document above Section: "How to start an EHS project?" This is not a complete refernce to other threads here asking the same / nearly the same question

SAP TDMS / CCS (for utilities)

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