SAPOSCOLL is not running
Hi Experts
In my system SAPOSCOLL is not running, when i try to enter st06 system throwing error "saposcoll is not running (shared memory available).
we are using os400, ecc6 & DB2.
Thanks in Advance
Venkat
Hi
The operating system collector SAPOSCOL is a stand-alone program that runs in the operating system background. It runs independently of SAP instances exactly once per monitored host. SAPOSCOL collects data about operating system resources, including:
· Usage of virtual and physical memory
· CPU utilization
· Utilization of physical disks and file systems
· Resource usage of running processes
SAPOSCOL makes the data available using a segment of the shared memory for various applications and all SAP instances on a host. A CCMS agent or a dialog work process reads the data from the shared memory. You can display the data in various monitoring architecture monitors or in the operating system monitor (transactions OS07 and ST06). If the operating system data is read and sent by CCMS agents, you can display operating system data for any hosts in a central system.
Please check if the saposcol is running properly at OS level or not. The reason for this is saposcol should start before the sap application server, since it creates a shared memory segment where it store the information which is collected by it.
When the SAP application server starts up , it looks for the shared memory segment which was created earlier,if the memory segment is present SAP app server attaches to that segment and ST06 works fine.If saposcol was not running when SAP app server started. The shared memory segment isn't present and hence ST06 and other transactions relying in SAPOSCOL doesn't work even after you startup saposcol later.
Oerating system monitor and file system monitoring is part of it.
Hope it helps.
Edited by: Esha Rajpal on Sep 3, 2008 7:07 PM
Similar Messages
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Saposcol is not running.
I am logging through <sid>adm & try to start the saposcol it gives the following error.
pp6adm> saposcol -l
-l
open logfile '/usr/sap/tmp/dev_coll.tmp' failed... use stderri
13:40:28 22.05.2009 ERROR: cannot open log file /usr/sap/tmp/dev_coll.tmp
13:40:28 22.05.2009 ERROR: Make sure directory /usr/sap/tmp exists or specify DIR_PERF
13:40:28 22.05.2009 ERROR: in profile and run saposcol pf=<profile>
I am working on portal( only java engine),unix environment.Please give me details steps to start the saposcol as i am new to unix.
Regards
Nilesh Shete.Hi Nilesh,
The setting of saposcol shoule be like this
-rwsr-xr-x 1 root sapsys . . . .. saposcol
Have u upgraded your SAP Kernel ?
Its pointing to permissions issue.
Try this.
As a root user..
chown root saposcol icmbnd
chmod 4755 saposcol icmbnd
then..
As a <sid>adm user, try to start saposcol.
saposcol -l
Also, make sure to remove the dev_coll.put file (if it is created...) ,after taking backup of /usr/sap/tmp/* .
Regards
Bhavik G. Shroff -
SAPOSCOL is not running,shared memory not available
Hi,
While I tried to start the SAPOSCOL ,it is not starting and throughing the below error.
Profile : no profile used
06:59:26 05.03.2010 LOG: Saposcol Version : [COLL 20.95 701 - V3.72 64Bit]
06:59:26 05.03.2010 LOG: Working directory : /usr/sap/tmp
06:59:26 05.03.2010 LOG: Process Monitoring active.
06:59:26 05.03.2010 LOG: searching for Process Monitoring Templates in /usr/sap/tmp/dev_proc
06:59:26 05.03.2010 LOG: searching for Process Monitoring Templates in /usr/sap/tmp/procmon/
06:59:26 05.03.2010 LOG: The following processes will be monitored:
06:59:26 05.03.2010 LOG: Process: jlaunch-DSAPINFO=IDH_00_dispatcher* for user: idhadm
06:59:26 05.03.2010 LOG: Process: jlaunch-DSAPINFO=IDH_00_server* for user: idhadm
06:59:26 05.03.2010 LOG: Process: jlaunch-DSAPINFO=IDH_00_sdm* for user: idhadm
06:59:26 05.03.2010 LOG: RefreshDeviceFiltering failed - no filtering done!
06:59:26 05.03.2010 LOG: Shared Memory Size: 328100.
06:59:26 05.03.2010 LOG: Connected to existing shared memory.
06:59:26 05.03.2010 LOG: MaxRecords = 3492 <> RecordCnt + Dta_offset = 3031 + 61
06:59:42 05.03.2010 WARNING: WaitFree: could not set new shared memory status after 15 sec
06:59:42 05.03.2010 LOG: PfDeleteMonArea Failed
06:59:42 05.03.2010 _WARNING: Cannot create Shared Memory_
06:59:53 05.03.2010 LOG: check_remap: Switched to new shared memory.
Please help me regarding this .
Regards,
MinakshiThis is a bug in NT
Note 1322232 - saposcol: attaching to existing shared memory
I donot see a straight forward correction declared for the same issue in unix flavored systems. From the log file,working directory format(/usr/sap/tmp) looks like a unix box. Could you let us know the OS ? If its AIX there are many notes u may check , to begin with
Note 561356 - saposcol on AIX terminates due to memory leak
Note 710975 - FAQ: which saposcol should be used on AIX
cheers !
PRADi -
Saposcol not running in OS400 - how to start in OS level
Hi everyone,
I am new to iSeries and I'm having trouble starting saposcol. My system is running in OS400 SAP ECC6.0 Kernel release 700.
ST06 is not displaying updated data so I killed the saposcol process in the OS level using <sid>OFR user. Everytime i tried to submit a job CALL PGM(SAPOSCOL) PARM ('-l') to start it, i only get the message "Job 040584/<sid>OFR/SAPOSCOL submitted to job queue QBATCH in library QGPL." But nothing happens after that.
When I check job queue QBATCH, it doesnt contain any job. I displayed all the jobs and found out that all the saposcol I called is in the OUTQ status. I still get the saposcol not runing error in ST06. I tried starting it in ST06 but it still gives me the error that saposcol is not running, shared memory not available. Can anyone please tell me how to start the saposcol? Thanks.Hi Sheryl,
We have had numerous problems with our OS Collector for the last several years too. I have a few steps that I follow to start the OS Collector when our collector fails.
1 - Make sure saposcol is using the latest patch from service.sap.com.
2 - Sign on to system as <SID>OFR and run the following commands.
CALL PGM(SAPOSCOL) PARM('-d')
Brings up the saposcol program in a dialog mode for commands to be keyed
key in the following in the saposcol dialog: clean
Cleans shared memory
key in the following: quit
Stop the OS collector with the following command:
CALL PGM(SAPOSCOL) PARM('-k')
key in the following in the saposcol dialog: leave
a message "shared memory deleted" or "shared memory not attached" should be displayed
key in the following: quit
Change directory to /usr/sap/tmp and rename file coll.put (rename to coll.put.old)
Try to start the OS Collector from ST06. Wait about 5 minutes and refresh statistics.
3 - Open a customer message with SAP. SAP has been very helpful with our saposcol restarts.
Hope this helps!
Traci -
SAPOSCOL not running in MS Cluster
Hi, gurus:
We have a problem with SAPOSCOL in a SAP ECC 6.0 system (SAP ECC 6.0 + NetWeaver 7.00 + Oracle 10.2 + Windows Server 2003 R2 Enterprise x64 Edition) running over a MS cluster:
Transactions OS06/ST06 shows no data, and they show an info message wich states: SAPOSCOL not running ? (shared memory not available ). When we checked this issue, we noticed that, in fact, there is no sapcoscol.exe task running in any node.
But when we try to start the service (both using microsoft services console and cmd commands) although we can see the process running in the node which owns all the resources, SAP seems not notice that. The information system shows in ST06>Operating System Collector>Status is the following:
iinterval 0 sec.
Collector Version:
Date/time 05.09.2008 16:55:01
Start of Collector
Status report
Collector Versions
running COLL 20.95 700 - 20.64 NT 07/10/17
dialog COLL 20.95 700 - 20.65 NT 08/02/06
Shared Memory attached
Number of records 575
Active Flag active (01)
Operating System Windows NT 5.2.3790 SP 2 BL-SAP2 4x AMD64 Level 1
Collector PID 0 (00000000)
Collector not running (process ID not found).
Start time coll. Thu Jan 01 01:00:00 1970
Current Time Fri Sep 05 16:55:01 2008
Last write access Mon Sep 01 11:28:23 2008
Last Read Access Fri Sep 05 15:54:00 2008
Collection Interval 10 sec (next delay).
Collection Interval 10 sec (last ).
Status read
Collect Details required
Refresh required
Header Extention Structure
Number of x-header Records 1
Number of Communication Records 60
Number of free Com. Records 60
Resulting offset to 1.data rec. 61
Trace level 3
Collector in IDLE - mode ? NO
become idle after 300 sec without read access.|
Length of Idle Interval 60 sec
Length of norm.Interval 10 sec
But saposcol.exe is running with a certain PID in the same note than SAP and Oracle under user sapservice<sid>
We have tried to run saposcol in several ways (as, I have noted before: from microsoft service console, from cmd line using "net start saposcol", using the saposcol under C:\WINDOWS\SapCluster and the one under
F:\usr\sap\PRD\sys\exe\run, fom the two nodes, accessing the cluster through several IPs...) and tried the commands saposcol -c and saposcol -k but we cannot get the saposcoll run. Moreover, we haven't found any log information. The only log we (and SAP) could find is the one located in C:\WINDOWS\SapCluster\dev_coll.
This log remain frozen at September 1st:
SAPOSCOL version COLL 20.95 700 - 20.64 NT 07/10/17, 64 bit, multithreaded, Non-Unicode
compiled at Feb 3 2008
systemid 562 (PC with Windows NT)
relno 7000
patch text COLL 20.95 700 - 20.64 NT 07/10/17
patchno 146
intno 20050900
running on BL-SAP2 Windows NT 5.2 3790 Service Pack 2 4x AMD64 Level 15 (Mod 65 Step 3)
12:04:16 01.09.2008 LOG: Profile : no profile used
12:04:16 01.09.2008 LOG: Saposcol Version : [COLL 20.95 700 - 20.64 NT 07/10/17]
12:04:16 01.09.2008 LOG: Working directory : C:\WINDOWS\SAPCLU~1
12:04:16 01.09.2008 LOG: Allocate Counter Buffer [10000 Bytes]
12:04:16 01.09.2008 LOG: Allocate Instance Buffer [10000 Bytes]
12:04:17 01.09.2008 LOG: Shared Memory Size: 71898.
12:04:17 01.09.2008 LOG: Connected to existing shared memory.
12:04:17 01.09.2008 LOG: MaxRecords = 575 <> RecordCnt + Dta_offset = 614 + 61
12:04:22 01.09.2008 WARNING: WaitFree: could not set new shared memory status after 5 sec
12:04:22 01.09.2008 WARNING: Cannot create Shared Memory
Kernel Info:
Kernel release 700
Compilation NT 5.2 3790 Service Pack 1 x86 MS VC++ 14.00
Sup.Pkg lvl. 146
ABAP Load 1563
CUA load 30
Mode opt
Can anyone shed some light on the subject?
Thank you very much and kind regards
Edited by: Jose Enrique Sepulveda on Sep 6, 2008 2:10 AMDear bhaskar:
Thanks for your reply. We have considered balancing the system to the other node or reboot the system to free resources, in order to re-create the shared memory, but in the past, the balancing process (move resources from one node to the other) has caused problems. Since this is a critical system, stopping (or balancing) is not an option right now, and updating the kernel requires an ABAP stack reboot plus the kernel change : any changes in system configuration requires a longer approval/planning process than a reboot.
Moreover, the OS collecting system and its display in OS06/ST06 has worked fine until now.
Does anyone knows if a reboot has solved this kind of problem in a similar situation?
Thanks in advance
José Enrique -
Hi All,
The saposcoll is always getting terminated with a error message "shared memory not available".We have tried all possible remedies but it was of no use, There is no version mismatch and and there is also one saposcoll service running on that host.The problem is coming after we have upgraded our system.
Please suggest me some suitable notes or any solution for it as it is a production server.
AshwiniHi,
Please have a look at below link.
SAPOSCOL not running ? (shared memory not available )
Also Check SAP Note 548699 - FAQ: OS collector SAPOSCOL.
Hope this helps.
Thanks
Sushil -
Hi All,
We have successfully migrated SAP 4.0b from V5R2 to V5R4 ,but after the migration ,from SAP Application side SAPCOSCOL is not running.
What could be the reason for this?
From OS side SAPOSCOL is running.
Is there any latest patch for SAPOSCOL that has to be applied?
Will appreciate the quick responses.
Thanks & Regards,
Prashant.Hi,
yes you need to apply latest saposcol patch.
From OS side SAPOSCOL is running.
-> means at OS level saposcol is running but it did not collect any data.
SAPOSCOL has 4 collector jobs: CRTPFRDTA, QPMACLCT, QPMASRVR and QYPSPFRCOL.
If one of these jobs stops (either due to an error, or ended manually), SAPOSCOL job will keep running, but will not show any more data, until all 4 jobs are restarted.
Easiest way to do this, is to stop the 4 collector jobs and SAPOSCOL job, and restart SAPOSCOL collection
via STO6 menu (OS collector -> Start).
further check
Re: SAPOSCOL not running ? (shared memory not available ) after upgrade to V5R3
regards,
kaushal -
SAPOSCOL not running:Shared Memory not available
Dears,
On my PI 7.1 server when I go to ST06 I get message:
SAPOSCOL not running:Shared Memory not available
Please suggest.
Shivamfew suggestions
FAQs on saposcol - http://www.saptechies.com/os-collector-saposcol/
SAP Note 165188 - saposcol not running on AIX-DB2
SAP Note 548699 - FAQ: OS collector SAPOSCOL
SAP Note 103135 - DB2-z/OS: Installing saposcol manually
Regards
Sekhar -
Not running (process ID not found)
Hi Gurus,
Please help me. Saposcol is on and off. After few minutes after restarting, it will stop again.
Here is the error i have found in dev_coll file.
11:30:19 19.07.2009 ERROR: pfhpuxreqf.c 269: statvfs(): errno 2: No such file or directory
Hope you can help me resolve my issue.
Thanks
RachelleHi
Pls check the following
saposcol should have file properties
-rwsr-x--- 1 root sapsys 320434 Jul 3 18:00 saposcol
If not pls do the following
To change the saposcol file to owner root, group sapsys, mode 4750, log in as root to your unix system:
cd /usr/sap/<SID>/SYS/exe/run
chown root saposcol
chgrp sapsys saposcol
chmod 4750 saposcol
Also may I ask you if you are running the latest version of saposcol for marketplace ( If not pls change the executable to newer version )
Thanks
Anish -
SAPOSCOL does not start with SAP Host Agent processes
Dear all,
on one of our servers the SAPOSCOL process is not running. The latest SAP Host Agent is in place - automatic updating has been finished sucessfully but after the restart of the host agent processes SAPOSCOL returned the following entry in log dev_saphostexec:
[Thr 01] Fri Nov 25 11:23:30 2011
[Thr 01] *** WARNING => /usr/sap/hostctrl/exe/saposcol -l -w60 pf=/usr/sap/hostctrl/exe/host_profile exit with status 4 [OsCollectorW 171]
It is only a warning but as a consequence no SAPOSCOL process is running.
Any ideas? Your quick response will be very much appreciated
Regards,
Mattias UmlaufHi
if
/usr/sap/hostctrl/exe/saposcol -status
shows no PID but shared memory attached either cleanipc
or try to force start saposcol
/usr/sap/hostctrl/exe/saposcol -f
Regards
Stanislav -
SAPOSCOl is not started on PROD server
Dear All,
SAPOSCOl is not started ,pls check below logs
ROOT@PRDAPP2:/#su - irpadm
PRDAPP2:irpadm 1> saposcol
This is Saposcol Version COLL 20.95 700 - AIX v11.65 5L-64 bit 090118
Usage: saposcol -l: Start OS Collector
saposcol -k: Stop OS Collector
saposcol -d: OS Collector Dialog Mode
saposcol -s: OS Collector Status
Starting collector (create new process)
saposcol -l
Started saposcol not responding.
PRDAPP2:irpadm 2> -l
This is Saposcol Version COLL 20.95 700 - AIX v11.65 5L-64 bit 090118
Usage: saposcol -l: Start OS Collector
saposcol -k: Stop OS Collector
saposcol -d: OS Collector Dialog Mode
saposcol -s: OS Collector Status
Starting collector (create new process)
Started saposcol not responding.
PRDAPP2:irpadm 3> saposcol -s
Collector Versions :
running :
dialog : COLL 20.95 700 - AIX v11.65 5L-64 bit 090118
Shared Memory : attached
Number of records : 17640
Active Flag : not active (00)
Operating System :
Collector PID : 0 (00000000)
Collector: not running (see 'active' Flag)
PRDAPP2:irpadm 4> saposcol -k
PID 0 not found. Collecting process not running ?
Setting Stop Flag :
14:01:40 05.04.2011 LOG: ==== Stop Flag was set by saposcol (kill_collector())
14:01:40 05.04.2011 LOG: ==== The collection process will stop as soon as pos
sible
Collecting process has stopped.
Process died without reaction ?
14:01:51 05.04.2011 LOG: Shared memory deleted.
PRDAPP2:irpadm 5>
Regardshi
Please check the permissions of the saposcol file.
it should be like this:
-rwsr-x--- 1 root sapsys 1665340 Nov 1 00:49 saposcol
It can be done using following commands:
#cd /sapmnt/SID/exe/
#chown root saposcol
#chgrp sapsys saposcol
#chmod 4750 saposcol
Regards
Edited by: VijayIngle on Apr 5, 2011 11:11 AM
Edited by: VijayIngle on Apr 5, 2011 11:12 AM -
SAPOSCOL is not working(shared memory not available)
Hi All,
One of my Prodn appln server instance is not displaying the data in tcode OS06,
Even though other instances of app server was able to display;
Getting message : SAPOSCOL is not working(shared memory not available)
Envirn :
Kernel 640 patch 196 ; 64 bit
Collector Versions
running COLL 20.94 640 - V3.73 64Bit
dialog COLL 20.94 640 - V3.73 64Bit
What could be reason for it ? Please suggest possible solutions..
Thanks in AdvanceHello Ramakrishna,
I suggest you to kindly go to OS level and restart the saposcol service and check if that works.
<b>No values and/or problems with shared memory</b>
Check whether saposcol belongs to user 'root' and whether the authorizations are correct: -rwsr-x---
Because the values of saposcol must be visible for all R/3 systems/instances on a host, saposcol writes data in the shared memory segment with key 1002. This shared memory segment must not be changed (for example, by setting profile parameter ipc/shm_psize_1002). In all profiles, check whether the parameter ipc/shm_psize_1002 is set. If it is, this parameter must be removed from the profiles ---> Note 37537.
For further details please refer SAP Note 189072 , 726094.
Regards,
Prem -
Saproot.sh script not running
Hi All
1)I upgraded kernel 700 to patch 185.its solaris machine.and then i tried to run saproot.sh script,but it is saying like
./saproot.sh SID
./saproot.sh: whoami: not found
./saproot.sh: test: argument expected
i gave full permission to saproot.sh and saposcol
2)I run a command 'cleanipc 00 remove' from then it is giving dump 'PXA_NO_SHARED_MEMORY'
i increased buffersize also but of no use.
when i go to st06 it is giving err 'SAPOSCOL not running?(shared memory not available)'
manually itried to run saposcol but it is saying no shared memory.
appreciate the responses.
Thank you>
Santosh Kulkarni wrote:
> Hi All
>
> 1)I upgraded kernel 700 to patch 185.its solaris machine.and then i tried to run saproot.sh script,but it is saying like
>
> # ./saproot.sh SID
> ./saproot.sh: whoami: not found
> ./saproot.sh: test: argument expected
>
./saproot.sh SID needs to be execute from root user
> i gave full permission to saproot.sh and saposcol
>
> 2)I run a command 'cleanipc 00 remove' from then it is giving dump 'PXA_NO_SHARED_MEMORY'
> i increased buffersize also but of no use.
> when i go to st06 it is giving err 'SAPOSCOL not running?(shared memory not available)'
> manually itried to run saposcol but it is saying no shared memory.
>
> appreciate the responses.
>
> Thank you
Check this link
http://help.sap.com/saphelp_bw30b/helpdata/en/95/df4002597211d3b473006094b910d9/content.htm
http://www.saptechies.com/os-collector-saposcol/
Regards,
Subhash -
Intermedia is not running properly
Hi All,
I am new to oracle.I could not able to make the oracle intermedia
run properly.would u please let me know what are the neccassary
steps should be taken for running the intermedia properly on NT.I
would appriciate if u give me information in detail. from
installing intermedia,configuring it to testing it if it
installed properly.I want it on NT.
I could run it on SOLARIS with the help os "Oracle8i interMedia
Text 8.1.5 - Technical Overview " found from oracle site.This
document is specific to unix. And it is not helping me.I couldnt
find such a document for NT.
My testing result is below.
Thanks a lottttttttttttttt.
-Rahul
SQL> exec ctx_output.start_log('log');
BEGIN ctx_output.start_log('log'); END;
ERROR at line 1:
ORA-20000: ConText error:
DRG-50704: Net8 listener is not running or cannot start external
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ORA-28575: unable to open RPC connection to external procedure
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ORA-06512: at "CTXSYS.CTX_OUTPUT", line 39
ORA-06512: at line 1
nullDear all,
Thanks a lot for your responses. Perhaps I have not explained enough clear.
For a long period, it was working properly without doing the configurations and setting of cluster environment.
Anyway last week we realized that something strange was happening because it displays no data on ST06, so after doing some changes, we have implemented note 112266. We have done on Tuesday and it began to display data. All seemed to be ok.
On Friday we have a reboot of the server, and after that data are not anymore displayed.
Here are the data requested:
saposcol -k
Setting Stop Flag :
15:32:49 06.05.2010 LOG: ==== Stop Flag was set by saposcol (kill_collector()).
15:32:49 06.05.2010 LOG: ==== The collection process will stop as soon as possible
Collecting process has stopped.
15:32:50 06.05.2010 LOG: Shared memory deleted.
saposcol -l
Starting collector (create new process)
saposcol -s
Collector Versions :
running : COLL 20.95 701 - 20.68 NT 09/03/27
dialog : COLL 20.95 701 - 20.68 NT 09/03/27
Shared Memory : attached
Number of records : 4025
Active Flag : active (01)
Operating System : Windows NT 5.2.3790 SP 2
Collector PID : 9596 (0000257C)
Collector : running -
Hi All,
SAPOSCOL is not comming up after starting SAP.
On trying to start SAPOSCOL getting the following error:
<hostname>:ir1adm> saposcol -l
-l
open logfile '/usr/sap/tmp/dev_coll.tmp' failed... use stderri
06:39:57 20.11.2009 ERROR: cannot open log file /usr/sap/tmp/dev_coll.tmp
06:39:57 20.11.2009 ERROR: Make sure directory /usr/sap/tmp exists or specify DIR_PERF
06:39:57 20.11.2009 ERROR: in profile and run saposcol pf=<profile>
<hostname>:ir1adm> more dev_coll.tmp
SAPOSCOL version COLL 20.95 700 - AIX v11.15 5L-64 bit 080317, 64 bit, single threaded, Non-Unicode
compiled at Nov 18 2008
systemid 324 (IBM RS/6000 with AIX)
relno 7000
patch text COLL 20.95 700 - AIX v11.15 5L-64 bit 080317
patchno 185
intno 20050900
running on p13024dtp096 AIX 3 5 00CFBC3D4C00
10:16:06 15.09.2009 LOG: Profile : no profile used
10:16:06 15.09.2009 LOG: Saposcol Version : [COLL 20.95 700 - AIX v11.15 5L-64 bit 080317]
10:16:06 15.09.2009 LOG: Working directory : /usr/sap/tmp
Kindly look into the issue. Looking forward for ur reply.
Thanks,
SoumyaHi,
It's clearly a permission issue. I also faced it.
Resolution
1) change the permission /usr/sap/tmp folder
chmod 777 /usr/sap/tmp
2) run following script
goto /sapmnt/SID/exe
./saproot.sh SID
It will set the correct permission of saposcol.
Regards,
Sachin Rane.
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