Saprouter could not start "Error:1053"

Question

Hi!
I have installed the SAP-Router service and cannot start it from "SERVICES".
I get the error "Could not start the saprouter on the Local machine".
I also implemented the recommendation from microsoft ot apply the new package
from http://support.microsoft.com/kb/839174/en-us
. But If I try to apply it, the popup tells me "no new packages found that are newer than on my OS".
<b>How should I proceed?
Is it possible to deinstall the service from "services"?</b>
Thank you!
regards

Answer 1

Hello Peter,
We started a survey to change our SAProuter acrhitecture to SAProuter
7.0 version.
As we overviewed all prerequisites, we require from SAP support
confirmation on the 2 following points :
1. As saprouter program will be installed on host which already exists
and is located in DMZ, the existing Windows operating system version is
W2003 Server Standard Edition in french version.
Thus, we would like SAP support to confirm that SAProuter program can
be installed and will run correctly on Windows 2003 Standard Edition in
french version as SAP note 690432 'Windows 2003 Support' mentions that
SAP supports such an hardware configuration if Windows Multilanguage
User Interface (MUI) kit is installed and that W2003 Standard Edition
is supported for 'test or small systems only' (only saprouter program
will run on this host)
2. One of the requirements of saprouter installation is to provide
public @IP to SAP.
As we get such an IP adress, we require SAP support to confirm that
this IP adress will work properly as below :
Saprouter will be installed on host which is located in DMZ (SAP
requirement) what does mean 'between our 2 firewalls'
Thus, connection from sap will be translated by first firewall which
will redirect to public adress provided
Question : Must the host on which saprouter will run have one and only
one IP adress?
As mentionned previously, host already exists and has already an IP
adress : then, public @IP provided will have to be translated by
firewall.
Thanks for your response as my colleagues and I noted that you are 'reference guru' on several topics (you answered to us for customer message open ofr inquiry on ECC 6.0 upgrade with OS/DB migration)
Rgds,
Zulain