Sat A500 - keypad/mousepad freeze - cursor and typing spaces non-responsive

Question

Issue with my new notebook, several times the cursor has become non-responsive to the mousepad, and whatever is on the screen fails to recognise me typing on the keyboard. This seems to happen whilst I am using the mousepad.
I've hit the mousepad on/off thinking this may have been bumped, but it doesn't affect the failure to respond.
Could I be performing some function I'm not aware of? Any other ideas?

Answer 1

It is not easy to understand what is wrong there and such issues can be checked testing all this.
With original preinstalled OS touchpad should work except it is disabled with small button or with FN+F9 key combination.
This with typing is also a little bit mysterious for me. If you use several windows (several different applications) be sure you try to type when the window is active.
Please don't understand me wrong but best thing you can do is to ask somewhere for help. Best address is Toshiba service. They can put the notebook on the desk and check what happen exactly.
Here on this virtual world I can just say: if you want to test it on proper way reinstall OS using HDD recovery image (factory state) and test functionality again. By default everything should works well. If not there must be some hardware failure.