Sat here for hours and still cannot connect to the internet

Hi there,
I have been sat here now about around 6 hours trying to figure this out. I just bought a Philips SNA6500 ADSL Wireless Base Station to connect to the internet. I am at present using my speedtouch usb modem to connect. I have tried and tried to connect to no avail. I am on BT Broadband and put in all my details on Internet Connect, but it continuously states that it can not connect to the PPP Server. It connects via Ethernet, but wont load any websites at all.
Sorry if this has been posted before, I have checked through most of the posts and couldn't find anything.
Thank you for any help if anyone knows - I really hope they can!
Helen
eMac   Mac OS X (10.4.3)  

I dont know the Philips SNA6500 but from a brief Google it would appear that it has an ADSL modem built in. Why are you using the Speedtouch? Where have you got it plugged in? Disconnect the Speedtouch, plug the Philips into a filter, then plug the filter into your phone socket. Follow the set up wizard and it should work.
Good luck.

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