SATA DVDrom copies files, but won't play music

I installed a new SATA DVD/CD-rom.  I'm using Gnome3.  When I insert an audio disk, it shows up in the file nautilus ( although I don't see where it mounts?) If I try to play the songs through VLC, or anything else, the sound is very soft and only parts of the music.  Sounds like white noise with a little music in the background.  I CAN drag the individual songs to my computer then play them fine.  So the problem is in playing music directly from the CD player.
Where do I start ?
Thanks

Here's a link to a recent thread where lots of people had the same problem. See if any of these recommendations work:
http://discussions.apple.com/thread.jspa?threadID=292137
Just one word of caution--in another thread a previous poster said your have to install standalone Quicktime 7.0.3 instead of the current version 7.0.4. I don't know if this is true--maybe you could search the forums for more posts on this subject. Or, if someone knows for sure they can add their 2 cents.

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