Satelite P50-A-14E - Caps lock key is not working

Hi all,
My CAPS LOCK key is not working on my Satelite P50-A-14E series laptop. Just realized while writing an email that is not working so is more or less sudden. Nothing has been spilled on it. Here is what I've checked so far:
- green light indicating that CAPS is LOCKED illuminates while pressing the key from on screen keyboard
- keyboard backlight doesn't start when I press the key but It works for the key itself when pressing any other key.
- tried a clean boot but no result.
Thanks a lot for your help.

Hi
> Just realized while writing an email that is not working so is more or less sudden.
Did you test the CAPS LOCK button using different software: internet browser, word or another editor?
How about the usage of external keyboard?
From my point of view there are two possible malfunctions: either there is some problem with the software you are using or the internal keyboard simply malfunctions and in such case the keyboard replacement will solve the problem.
You could test the external USB keyboard. In case the USB external keyboard CAPS LOCK button would functions, then the internal keyboard has to be replaced for sure.

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Hi
> Just realized while writing an email that is not working so is more or less sudden.
Did you test the CAPS LOCK button using different software: internet browser, word or another editor?
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This question was solved.
View Solution.

Hi there @vitsirius
I understand that the Caps Lock LED is not working, after you had fixed a loose connection to your keyboard.
You may want to walk through this page and see if something may help
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Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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Satelite P50-A-14E - Caps lock key is not working

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