Satellite 2430 DVD drive issue

Hello there,
my Satellite 2430 has got a strange DVD problem and can't figure out what is all about. All started when I tried to do a full recovery. The unit wasn't able to boot from DVD. I've checked the DVD drive with different bootable disks but still nothing. Unit doesn't want to boot from DVD drive even if F12 is pressed and DVD device selected. Not to mention that the recovery DVD is loaded normally in my desktop pc. The notebook boots up Windows OK from HDD and, what's amaizing is that inside Windows everything is OK. The DVD drive works like a dream. However, this is not enough to perform the full recovery as the recovery process can't be initialised by Windows. Hopping that the BIOS is causing the problem, I upgraded it to version 1.6, but there is no change in DVD's behaviour.
Any thoughts, before using a big-big hammer?

Hi
Did you try to change the boot priority in the BIOS?
If not so change booting procedure to the CD drive firstly. The LAN should be on the end.

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ITunes for 64bit Windows 7 Driver/CD/DVD/Drive Issues-

Hi There
I am sure that there are many many users out there suffering the same frustration as me in regard to ITunes just not working properly with Windoews 7 (64Bit).
I have been trying to solve the mystery of "ITunes for Windows Registry Settings Warning When Opening Itunes.
I have tried all the recommended actions to correct this problem without any success and I do mean ALL.
Below is a screen shot of my registry, can anyone see anything wrong with it?
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I hope someone can help.

That's good that it is in device manager, but what about in Computer with the rest of the drivers?
Also, are the drives listed in Computer and device manager or just device manager?
I want to verify if the symptoms are present for a particular software issue before looking at other issues. I really doubt it is a driver issue at this point. If it was, then I suspect the issue would be present from day one.
It could be that the lens has dust buildup preventing it from working properly. They do make CD cleaning kits that have a special CD designed to clean the laser as it passes over the lens. If you happen to have one of these, or access to one, I recommend trying this step to make sure it isn't as simple as dust buildup interfering with the laser.
It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion.
It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried.
Let me know what happens.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

I still have Cd/DVD drive issues

The CD is ejected after a short while and never mounted. I have cleaned the optics of the CD drive and reset my PRAM.
Has anybody discovered a complete solution for this problem.

That's good that it is in device manager, but what about in Computer with the rest of the drivers?
Also, are the drives listed in Computer and device manager or just device manager?
I want to verify if the symptoms are present for a particular software issue before looking at other issues. I really doubt it is a driver issue at this point. If it was, then I suspect the issue would be present from day one.
It could be that the lens has dust buildup preventing it from working properly. They do make CD cleaning kits that have a special CD designed to clean the laser as it passes over the lens. If you happen to have one of these, or access to one, I recommend trying this step to make sure it isn't as simple as dust buildup interfering with the laser.
It could also be hardware failure, but I would like to try a few other steps before coming to that conclusion.
It may be worth reviewing this document as it covers a lot of the most common issues behind DVD drive issues. Feel free to skip any steps you have already tried.
Let me know what happens.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Any solution to DVD drive issue post Lion install yet?

Any solution to DVD drive issue post Lion install yet?

Since installing Lion no DVDs are being read by the superdrive, this is a problem that has been highlighted by quite a lot of people.
CDs are being read fine.
After inserting the DVD there is some noise, sounds like it is trying to pickup the DVD then spits it back out.
Previous posts from other people:
http://www.mac-forums.com/forums/os-x-operating-system/245917-heads-up-lion-supe rdrive-fake-glitch-possibly.html
https://discussions.apple.com/thread/3199297?start=15&tstart=0

Satellite A100-785 PSAANE - CD/DVD drive issue

Hello Friends,
I own a Toshiba Satellite A100-785 PSAANE and its configurations are as follows:
1.87 Ghz C2D, 1 Gb Ram (512 + 512), Windows Vista Basic, CD/DVD read/write...
Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown.
For eg: Lets say if I insert any software cd like my webcam's cd or my printer's cd they can be read normally and work fine. But the moment I enter any cd which is been burned by me which contains my personal files, that is been read as a blank disc.
This issue does not exists with any of the DVDs. Doesn't matter which every dvd I insert either being a normal software dvd or being the one which is burned as a personal data dvd, everything works fine and all the data in dvd can be read.
I have tried reinstalling the driver, I have tried reformatting my laptop using the Toshiba Recovery CD provided with the laptop, but the issue still exists.
In between few months ago, I tried doing some tweak, like first i insert the cd in the drive and then disable the cd drive and then enabling it again would actually read the cd. But after few tries, this also stopped working.
Now I really have no idea what should I do to make my CDs work normally.
I hope this post can help me out.
Your help will be appreciated
Thanks for your precious time
Regards
Jeetendra

>Issue: Its been quite long, i m facing a certain problem with my Optical Drive. When ever I insert an CD which is originally produced by any company it works fine. The moment I insert any CD which is personally burned with some data from any normal CD/ DVD writer or the CDs which were previously created by the same laptop mentioned above, its been read as a blank disc. The data of the disk is not shown
For me it sounds like a DVD, where the data has been burned, were not fully compatible.
I meet such issue on different computers. A friend of mine has had the similar problem with an non Toshiba notebook. Its matter of the disks which are used for burning.
I tested several brands and now Im using TDK and Verbatim because my CD/DVD drive supports these kind of disk properly.
Of course it could be an hardware issue too but in such case you will need to replace the CD/DVD drive

Re: Cd/DVD drive issue - error code 39 on Satellite P series

Hi,
This is my first request for help.
My CD/DVD drive is no longer recognized and when I go to Device Manager and click on CD/DVD I am informed that the file cdrom.sys is there but cannot be loaded.
An error number 39 is reported.
Any advice would be greatly appreciated but please keep it simple to one line actions if possible.

Of course you can get some advices ;)
I think you would find it faster if you would search in the forum firstly but I will try to help you too.
There error code 39 is very common issue and can be solved easy;
Check this MS knowledge base article:
http://support.microsoft.com/kb/314060/en-us
So firstly remove the CD/DVD drive from the device manager.
Then access the registry using the regedit command and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Reboot the notebook and wait till the CD/DVD drive was installed again.
Thats it. ;)

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Hi,
My brand new Satellite P300-1FN loaded some software ok using DVD drive but now when I put any disc in it doesn't auto run but the disc seems to run up and then a pop up window informs me after going Computer -> DVD drive to get access - Burn a Disc and wants to format.
The discs I am putting in are game DVD and other software to load but they all give the same pop up window.
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Enter Control panel > "Auto play" and define what should happen if you insert Software and games media.

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I have removed the device and the driver, however on scanning for hardware; vista re-installs the default driver and the same error returns.
Because of this error, I am unable to update the firmware for the drive and the firmware update is unable to see the drive.
Any ideas??
Thanks in advance.

Hi buddy
What to saythis issue is known and caused by wrong Windows registry entries.
Microsoft has released and published some knowledge articles.
Check this:
http://support.microsoft.com/kb/270008/en-us
First of all I recommend removing the CD/DVD drive from the device list in device manager. Then remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Finally reboot the notebook.
Thats all.
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Hi
I'm going out of my mind :o//
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> But I do not now how/where to get the registration keys! I have tried looking for them.
Are you talking about *Upper/Lower Filters* ?
Follow these instructions for clearing the Upper/Lower Filters:
Click on Start --> Run --> and type in 'regedit' followed by the enter key
Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or clicking the "+" next to it.)
Expand the "SYSTEM" Key
Expand the "CurrentControlSet" Key
Expand the "Control" Key
Expand the "Class" Key
Please look for a key containing the following string of letter and numbers:{4D36E965-E325-11CE-BFC1-08002BE10318}
High light this key by left clicking once on it
On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
Please exit the registry by clicking on the "X" in the top right hand corner of the screen
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Satellite P205D-S7802: CD/DVD drive issue; driver corrupted or missing

Hi,
Dvd unit has not recognized by the OS.
When i open My Computer the only unit displayed is C, there's no D unit.
Then I go to device manager to check it, and I notice that the DVD unit has problems, then i open properties and the error message is:
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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing".
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What is happening, please help, is urgent i need to use my dvd unit.
Regards.

Try this:
remove the CD/DVD drive from the device manager list
access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class{4D36E965-E325-11CE-BFC1-08002BE10318}
This is described also here in the MS knowledge base article:
http://support.microsoft.com/kb/270008/en-us
Check it out!

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Forgive me if I'm combining two issues in this posting. If they are not related I can separate them out.
I don't know if my drive is going, but I have a DVD for a tv show that I wanted to watch on my Macbook Pro running Snow Leopard (latest patches). For a while now I've had to keep reinserting the disc because it's not registering. I put it in, and can hear mechanisms, then it spits it back out.
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Could the problem I'm seeing with my DVD drive be related to permissions of some of the system files?
If you've repaired permissions, and you still have the problem, then the answer is no.
Do I have anything to worry about with the disk permissions not appearing to be repaired?
Mac OS X: Disk Utility's Repair Disk Permissions messages that you can safely ignore
Would I gain anything by booting to install media and running the verify and repair from there?
No.

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I have a HP Envy and after the Windows 8.1 update the dvd drive is not working. I can see the drve but it is difficult to get the drive to open or recognise there is a disc in it. What can I do?

Hello @Jenino,
I understand that you are having issues with the Optical Drive on your HP ENVY 7 PC. I would be happy to assist you, but first I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As with this I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Satellite 2430 DVD drive issue

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