Satellite 2430-S255 turns itself off while playing video clips

My Toshiba Notebook Satellite 2430-s255 turns itself off within 5 minutes whenever I play streaming video clips from web sites using Windows Media Player version 10.0. I uninstall version 10 and used version 9, but there was no difference. Computer has 512 meg memory and 10 gig of extra space on harddisk.
There is no problem when I play DVD using the same software.
Toshiba support has been telling me that cpu is working hard and it heats up to cause this problem. I used fan to circulate the air, but computer still turns itself off.
Can some one help.
Jyotsna

HI Jyotsna,
Any graphics activity will tend to make your notebook run hotter and will therefore need adequate cooling.
Check that your airways through the CPU heatsink are not clogged with dust and debris (lots of threads in this forum about it), and also make sure that there is sufficient air gap under your notebook to allow air to get in to the fan vents.
HTH

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This question was solved.
View Solution.

OZALP wrote:... The only thing I find odd was the noise, it sounds like the PC is trying to fly away - a sound like some sort of machinery is running inside the PC?! The moment the sound goes louder, PC shuts down!
...I do not have STEAM or any games on my TouchSMart 610 however the only software I use on both PCs' is the NORTON INTERNET SECURITY. I seriously start thinking Norton is the reason for all issues!?
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1. Hot, definitely - the fan can not blow all hot air out,
2. NIS will only alerts for performance, not shutting the machine down
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BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Satellite 2430-S255 turns itself off while playing video clips

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