Satellite A series does not start up after BIOS update
After bios update with downloaded utility my notebook does not start up.
Did this case covered by warranty?
Im not quite sure if this would be covered by warranty. You should contact the ASP in your country for details but I presume its not covered.
PS: Did you try this workaround:
- remove battery, disconnect the AC adaptor
- wait ~ 40min
- connect both devices again and try to power up the notebook
Similar Messages
-
Re: Satellite A135-S7403 does not pass POST after BIOS update
Hello
I have A135-S7403, i know that it's old but i worked good until i install a new Bios version (1.90 for Satellite A130 (PSAD0U/PSAD3U) from the official Toshiba site(here: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1854878& rpn=PSAD0U&modelFilter=&selCategory=3&selFamily=10 73768663).
Everything installed without any problems but when i restart laptop it doesn't start.
It freezes on screen with red inscription "In touch with tomorrow TOSHIBA" and i can do nothing.
What should i do? And why this official update broke down my computer?Sounds like I'm having exactly that problem. Today I update the Bios of A135-S4477 with the official update download from toshiba support. Things works fine and the screen says smt like "sucessful... your pc will shutdown in 10 seconds" then I saw a small popup says smt like "if the keyboard or mouse doesn't work.... bla bla bla" I doesn't finish my reading when the whole system goes off but I think everything is ok at that time.
When I try booting up the system. It's freezed at the "in touch with toshiba". F2 or F12 cannot function. I had no choice but brought that to the local service, unfortunately they cannot fix it and they have to send it to another center in another city. Actually I don't know what happen to my laptop since I did follow the instruction of the official download. What are the cases that can happen? what is the worst case and what about the best case? how much will I be charged?
Thanks in advance for any help. -
Satellite A300-15A does not start up after Alcohol program installation
Hi...
I bought Satellite A300-15A yesterday and after completing the Vista installation process, I tried to install "Alcohol" but my notebook shutdown and now I'm not able to start notebook.
It is not starting in any mode.
I forget to make recovery discs. I think Alcohol is not compatible with Vista. Error which i receive is below.
Can anyone tell me the solution?
Please help urgently
"A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: blah blah... "Sounds like a familiar problem to me, as I had the same one with the Daemon tools. After installing those tools I couldn't start my Windows XP any more. I guess it somehow mixed up some drivers or registry entries, but not sure about that.
Ok, you can try to deinstall the tool by first starting Vista in safe mode (press F8 before Windows boot up).
You should be then able to enter Vista without problem. -
Satellite M-series does not start correctly
Hello,
I have the following problem: suddenly (don't know why, nothing changed) Satellite notebook shows black white screen with about the following:
(sorry, translated from german):
windows did not start correctly... due to software or hardware change.. pls choose last functional configuration if mistake was due to power shut down...
But this does not work, also all other options (start windows as normal, start in safe mode...did not work.
No idea what happenend !
Problem:
Actually moved to another country and forgot or lost recovery CD ! already contacted Toshiba for new one but maybe anyway somebody can help?Hmm. Stupid situation. If possible try to obtain Microsoft WXP installations CD to see if you can start installations procedure properly and if you can use repair option too.
It is not easy to say what is wrong there but I just hope there is no problem with HDD. Try to use original recovery disc. -
VirtualBox does not start correctly after kernel update
Just recently I have been unable to start VirtualBox after a kernel update. That is to say it seems to be running, but displays nothing.
The following processes are listed: VirtualBox, VBoxSVC, VBoxSVC, VBoxXPCOMPCD
The following modules are loaded: vboxdrv, vboxnetflt, vboxnetadp
Yesterday, when the same thing happened, I reinstalled VirtualBox and it worked correctly again.
I recently upgraded to systemd which has caused me some other problems, so that might have something to do with it
Cheers
Andrew
* Arch x86_64 up to date, NVidia proprietary drivers, AMD processorUpdated - Rebooted (systemd does hang on reboot or shutdown but turned PC off and restarted)
Confirmed that vbox modules are loaded:
vboxnetflt 16807 0
vboxnetadp 18419 0
vboxdrv 1823469 2 vboxnetadp,vboxnetflt
Started VirtualBox - nothing displayed.
ps -el shows
0 S 501 1036 614 0 80 0 - 111245 futex_ ? 00:00:00 VirtualBox
0 S 501 1050 1 0 80 0 - 29408 poll_s ? 00:00:00 VBoxXPCOMIPCD
0 S 501 1056 1 0 80 0 - 53178 futex_ ? 00:00:00 VBoxSVC
output as above
$ uname -a
Linux ezcool 3.6.4-1-ARCH #1 SMP PREEMPT Mon Oct 29 09:49:00 CET 2012 x86_64 GNU/Linux
# pacman -Qi linux
Name : linux
Version : 3.6.4-1
URL : http://www.kernel.org/
Licenses : GPL2
Groups : base
Provides : kernel26=3.6.4
Depends On : coreutils linux-firmware kmod mkinitcpio>=0.7
Optional Deps : crda: to set the correct wireless channels of your country
Required By : nvidia virtualbox-host-modules
Conflicts With : kernel26
Replaces : kernel26
Installed Size : 61124.00 KiB
Packager : Tobias Powalowski <[email protected]>
Architecture : x86_64
Build Date : Mon 29 Oct 2012 09:55:27 CET
Install Date : Wed 31 Oct 2012 12:28:40 CET
Install Reason : Explicitly installed
Install Script : Yes
Description : The linux kernel and modules
# pacman -Qi virtualbox-host-modules
Name : virtualbox-host-modules
Version : 4.2.4-2
URL : http://virtualbox.org
Licenses : GPL
Groups : None
Provides : None
Depends On : linux>=3.6 linux<3.7
Optional Deps : None
Required By : virtualbox
Conflicts With : virtualbox-modules
Replaces : virtualbox-modules
Installed Size : 168.00 KiB
Packager : Evangelos Foutras <[email protected]>
Architecture : x86_64
Build Date : Mon 29 Oct 2012 17:23:20 CET
Install Date : Wed 31 Oct 2012 12:29:06 CET
Install Reason : Installed as a dependency for another package
Install Script : Yes
Description : Host kernel modules for VirtualBox
Kill all VBox processes, VBoxSVC does not quit but is marked (defunct)
Reload modules
Confirm modules loaded
vboxnetflt 16807 0
vboxnetadp 18419 0
vboxdrv 1823469 2 vboxnetadp,vboxnetflt
Start VirtualBox - nothing
pacman -Rdd virtualbox-host-modules
pacman -S virtualbox-host-modules
modprobe vboxdrv
Start VirtualBox - nothing
pacman -R virtualbox virtualbox-host-modules
pacman -S virtualbox virtualbox-host-modules
useradd -G vboxusers
Start VirtualBox - nothing
The problem seems to be something to do with nspr-2. I am getting multiple errors in the journal:
Oct 31 14:16:46 ezcool kernel: INFO: task nspr-2:1007 blocked for more than 120 seconds.
Oct 31 14:16:46 ezcool kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
Oct 31 14:16:46 ezcool kernel: nspr-2 D 0000000000000246 0 1007 1 0x00000000
Oct 31 14:16:46 ezcool kernel: ffff8803d67b9d68 0000000000000082 ffff8803d65b0810 ffff8803d67b9fd8
Oct 31 14:16:46 ezcool kernel: ffff8803d67b9fd8 ffff8803d67b9fd8 ffff8804194a58b0 ffff8803d65b0810
Oct 31 14:16:46 ezcool kernel: ffff880300000041 ffffffff8119df46 ffff88042fffdb08 0000000000000001
Oct 31 14:16:46 ezcool kernel: Call Trace:
Oct 31 14:16:46 ezcool kernel: [<ffffffff8119df46>] ? mntput+0x26/0x40
Oct 31 14:16:46 ezcool kernel: [<ffffffff811251cc>] ? __alloc_pages_nodemask+0x16c/0x960
Oct 31 14:16:46 ezcool kernel: [<ffffffff81491a09>] schedule+0x29/0x70
Oct 31 14:16:46 ezcool kernel: [<ffffffff81491cd7>] schedule_preempt_disabled+0x27/0x40
Oct 31 14:16:46 ezcool kernel: [<ffffffff81490368>] __mutex_lock_slowpath+0x148/0x340
Oct 31 14:16:46 ezcool kernel: [<ffffffff81490576>] mutex_lock+0x16/0x30
Oct 31 14:16:46 ezcool kernel: [<ffffffffa001cbfb>] show_product+0x2b/0x60 [usbcore]
Oct 31 14:16:46 ezcool kernel: [<ffffffff8132cc90>] dev_attr_show+0x20/0x60
Oct 31 14:16:46 ezcool kernel: [<ffffffff8112146e>] ? __get_free_pages+0xe/0x50
Oct 31 14:16:46 ezcool kernel: [<ffffffff811ef969>] sysfs_read_file+0xa9/0x190
Oct 31 14:16:46 ezcool kernel: [<ffffffff8117f785>] vfs_read+0xa5/0x180
Oct 31 14:16:46 ezcool kernel: [<ffffffff8117f8aa>] sys_read+0x4a/0xa0
Oct 31 14:16:46 ezcool kernel: [<ffffffff81499ded>] system_call_fastpath+0x1a/0x1f
Any ideas? -
Satellite Pro A300-1DZ does not find HDD after BIOS update
Hi everyone,
I have recently purchased a secondhand Satellite Pro A300 1DZ.
Put a fresh copy of Windows xp home on it.
I then went on to install all the drivers needed from Toshiba's own site and at the end of this I thought it may be a good idea to update the bios????
OH DEAR what a big mistake.
Now the netbook will NOT start windows.
So I thought thats ok I will just start from the begginning and reinstall windows again, but it is telling me it cannot find a hard disk on my netbook?
aaaaaaaaaaaaaaahhhhhhhhhhhhhhh I am going crazy,
Could someone please tell me how to fix this? Thank you xHi
I think the option SATA mode has been set to AHCI and therefore the Windows XP cannot find the HDD.
This is because of the SATA controller.
You can set the SATA mode from AHCI mode to compatible mode and this will allows you to install the Win XP on the notebook without the usage of SATA drivers.
So, youve got two options if you want to install Win XP:
AHCI mode -> but you have to include SATA drivers
Compatible mode -> Win XP installation possible without the SATA drivers -
T400 does not turn on after bios update.
Hi there people,
Sorry if this has been posted before,
Basically done a bios update and now the laptop does not turn on, there is just a blank screen. Can hear fan/processor running but nothing else.
Any help will be appreciated.
Thank you.try taking out the ram, and restart the laptop without it, does it beep?
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft -
X does not start automatically after xorg update (1.16)
Hello,
Yesterday after a system update and a reboot, my screen stayed desperatly black. Then I logged in to a console as root and started X by doing:
systemctl isolate multi-user.target
systemctl isolate graphical.target
This means root can start X. So I created the file /etc/X11/Xwrapper.config:
allowed_users = anybody
needs_root_rights = yes
but no change. I'm using the Intel GPU (xf86-video-intel driver).
Any idea?
Last edited by zorggy (2014-07-30 06:50:46)Oops, I did not search enough in the journal. Here is what looks like a bug:
Jul 30 10:12:09 xxx kernel: ------------[ cut here ]------------
Jul 30 10:12:09 xxx kernel: WARNING: CPU: 2 PID: 343 at drivers/gpu/drm/i915/intel_display.c:860 intel_wait_for_pipe_off+0x1a6/0x1b0 [i915]()
Jul 30 10:12:09 xxx kernel: pipe_off wait timed out
Jul 30 10:12:09 xxx kernel: Modules linked in: hid_generic snd_usb_audio usbhid snd_usbmidi_lib snd_rawmidi hid snd_seq_device tpm_infineon ipt_REJECT xt_tcpudp nf_conntrack_ipv4 nf_defrag_ipv4 coretemp hwmon xt_conntrack nf_conntrack iptable_filter ip_tables
Jul 30 10:12:09 xxx kernel: nfs lockd sunrpc fscache ext4 crc16 mbcache jbd2 sd_mod sr_mod crc_t10dif crct10dif_common cdrom atkbd libps2 ahci libahci libata ehci_pci xhci_hcd ehci_hcd scsi_mod usbcore usb_common i8042 serio
Jul 30 10:12:09 xxx kernel: CPU: 2 PID: 343 Comm: Xorg.bin Not tainted 3.15.7-1-ARCH #1
Jul 30 10:12:09 xxx kernel: Hardware name: Hewlett-Packard HP Compaq Elite 8300 CMT/3396, BIOS K01 v02.05 05/07/2012
Jul 30 10:12:09 xxx kernel: 0000000000000000 00000000900babe8 ffff880211fafa38 ffffffff8150880e
Jul 30 10:12:09 xxx kernel: ffff880211fafa80 ffff880211fafa70 ffffffff81069b2d ffff88020f0ac000
Jul 30 10:12:09 xxx kernel: 0000000000070008 00000000fffea31e 0000000000000000 ffff88020d530b48
Jul 30 10:12:09 xxx kernel: Call Trace:
Jul 30 10:12:09 xxx kernel: [<ffffffff8150880e>] dump_stack+0x4d/0x6f
Jul 30 10:12:09 xxx kernel: [<ffffffff81069b2d>] warn_slowpath_common+0x7d/0xa0
Jul 30 10:12:09 xxx kernel: [<ffffffff81069bac>] warn_slowpath_fmt+0x5c/0x80
Jul 30 10:12:09 xxx kernel: [<ffffffffa06e64b6>] intel_wait_for_pipe_off+0x1a6/0x1b0 [i915]
Jul 30 10:12:09 xxx kernel: [<ffffffffa06e656b>] intel_disable_pipe+0xab/0xc0 [i915]
Jul 30 10:12:09 xxx kernel: [<ffffffffa06e7814>] ironlake_crtc_disable+0xe4/0xa00 [i915]
Jul 30 10:12:09 xxx kernel: [<ffffffffa06eeac7>] __intel_set_mode+0x287/0x16b0 [i915]
Jul 30 10:12:09 xxx kernel: [<ffffffff81077bc4>] ? mod_timer+0x114/0x250
Jul 30 10:12:09 xxx kernel: [<ffffffffa06f2686>] intel_set_mode+0x16/0x30 [i915]
Jul 30 10:12:09 xxx kernel: [<ffffffffa06f3740>] intel_crtc_set_config+0xa90/0xde0 [i915]
Jul 30 10:12:09 xxx kernel: [<ffffffffa05dbe71>] drm_mode_set_config_internal+0x61/0xf0 [drm]
Jul 30 10:12:09 xxx kernel: [<ffffffffa05df40b>] drm_mode_setcrtc+0x2ab/0x620 [drm]
Jul 30 10:12:09 xxx kernel: [<ffffffffa05cfb9f>] drm_ioctl+0x1df/0x680 [drm]
Jul 30 10:12:09 xxx kernel: [<ffffffff811c7b10>] do_vfs_ioctl+0x2d0/0x4b0
Jul 30 10:12:09 xxx kernel: [<ffffffff811d221e>] ? __fget+0x6e/0xb0
Jul 30 10:12:09 xxx kernel: [<ffffffff811c7d71>] SyS_ioctl+0x81/0xa0
Jul 30 10:12:09 xxx kernel: [<ffffffff815165a9>] system_call_fastpath+0x16/0x1b
Jul 30 10:12:09 xxx kernel: ---[ end trace 614c784f88b552da ]---
I have another computer running the same driver which succeeded the xorg update. So now I don't know what to do. Re-installing the driver? What package is it exactly? -
Vaio Flip does not turn on after BIOS update
Hello Community, I'm using Sony Vaio Flip 13'' (SVF13N13CXB) for about a year.Yesterday I decided to upgrade my firmware to address noisy fan etc. So I got update utility from Sony website, launched it, got prompt to reboot my PC to continue upgrading process. After rebooting I got a Vaio logo and progress indicator rolling. After reching 66% it stuck. I waited for about an hour, there was no progress, so I had to power off my PC (hold power button for 5 seconds).Now when I try to power it on using Power or Assistance buttons, it will turn on the green led, fan starts making some noise, and thats it. Screen is blank. I searched throught this site, tried to press battery button at the bottom with clip, discunnecting/connecting power adater, etc, etc. Unfortunatelly nothing helps.I assume the BIOS is now corrupted (I may be wrong although). Please can you suggest how can I recover the firmware to factory state? Thank you, Vitalii
Hi vetooon,
Welcome to Sony Community!
It looks like your laptop is already corrupted. Please follow the steps below to troubleshoot your computer.
Power Cycle the computer by poking the battery reset hole [4] for about 15-20 mins with the laptop unplug.
2. Plug it back in then press the power button. If issue persist proceed to the next step .
3. Press and hold the power button for 3-5 mins or until its completely off.
4. Press the "ASSIST" button. When you see the "Vaio care Rescue mode" page, select F2 to go to BIOS then reset it to default.
5. Go back to "Vaio care Rescue mode" page, we'll check if you have a Restore Point so we can go back to an earlier date. On step #7 instead of choosing the "Recovery and Maintain" choose the Advance Option, then choose the current operating system of your pc (ex. Windows 8)
6. If issue still persist then click on this link and follow the instructions carefully. Please take note that on this process you will go back to factory setting and all the files will be deleted. You can seek the assistance of a professional technician to retrieve your files.
I hope this helps you.
Regards,
Jen
If my post answers your question, please mark it as "Accept as Solution" -
Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1290192405
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1287124738
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 422
StartupTime: 1290192405
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.10
This report also contains technical information about the state of the application when it crashed.''
Same thing happens when i click restart.
No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!Did the crash reporter send any crash reports?<br />
You can see the crash reports in this folder:
"C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"
See: http://kb.mozillazine.org/Breakpad
See also [[Firefox crashes when you open it]]
Create a new profile as a test to check if your current profile is causing the problems.<br /><br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]<br /><br />
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"<br /><br />
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br /><br />
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox<br /><br />
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
After downloading mountain lion the internet does not start automatically after start or restart but if I use diagnostics it starts is there a simpler solution?
Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See [[Troubleshooting extensions and themes]]
-
New Macbook Pro does not start up after updating...HELP!!!
Hi,
My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
Can somebody please help me?You should probably post your question in the MacBook Pro discussions:
http://discussions.apple.com/category.jspa?categoryID=190 -
IPhoto does not start up after upgrading
On my new iMac iPhoto does not start up after migrating. Upgrade from iPhoto 6/Snow Leopard > Lion 10.7.1 with iPhoto 9.1.5. When the conversion is finished I can see the new library, it works allright. And with packet-inspection (or how is that called in English) all maps & data seems to be OK; I can check the seperate pics.
But: iPhoto won't start up a second time (grey screen with infinite spinning wait cursor). The same thing is happening when I add a new library and drop in some pictures.
What can cause this problem?Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
Xfce4-power-manager does not start, but after relogin - works
Hi all.
When I login after system start, xfce4-power-manager does not start and systemtray icon doesn't appear. But after relogin (not restart), the systemtray icon of xfce4-power-manager appears and power manager itself works correctly (if I don't relogin, notebook will shutdown after 10 minutes of downtime - that rule doesn't exist in xfce4-power-manager settings).
Diff between two logs (before relogin and after, xfce4-power-manager --debug command)
diff log_1 log_2
35c35,36
< TRACE[xfpm-battery.c:286] xfpm_battery_refresh_icon(): Battery state 0
> TRACE[xfpm-battery.c:150] xfpm_battery_refresh_visible(): visible=TRUE: ((XfpmShowIcon) SHOW_ICON_WHEN_BATTERY_PRESENT)
> TRACE[xfpm-battery.c:286] xfpm_battery_refresh_icon(): Battery state 4
51d51
< TRACE[xfpm-polkit.c:238] xfpm_polkit_free_data(): Destroying Polkit data
System
Linux gready 3.14.1-1-ARCH #1 SMP PREEMPT Mon Apr 14 20:40:47 CEST 2014 x86_64 GNU/Linux
systemd 212-3
xfce4-power-manager 1.2.0-6
That bug start happening after one of last week updates. I don't have a package cache.
Can anyone help me?
p.s. sorry for a bad English.Yes, i'm actually running xfce4 (all other things from xfce4 group are installed).
It starts from a login manager named LightDM.
AcpiD installed as a dependency.
logind.conf
# This file is part of systemd.
# systemd is free software; you can redistribute it and/or modify it
# under the terms of the GNU Lesser General Public License as published by
# the Free Software Foundation; either version 2.1 of the License, or
# (at your option) any later version.
# See logind.conf(5) for details
[Login]
#NAutoVTs=6
#ReserveVT=6
#KillUserProcesses=no
#KillOnlyUsers=
#KillExcludeUsers=root
#InhibitDelayMaxSec=5
HandlePowerKey=ignore
HandleSuspendKey=ignore
HandleHibernateKey=ignore
HandleLidSwitch=ignore
#PowerKeyIgnoreInhibited=no
#SuspendKeyIgnoreInhibited=no
#HibernateKeyIgnoreInhibited=no
#LidSwitchIgnoreInhibited=yes
#IdleAction=ignore
#IdleActionSec=30min
I turned off key handlers because I truly HATE when I press power button and a notebook doing shutdown after that.
Last edited by theperfectblance (2014-04-17 06:57:32) -
Itunes does not start anymore after upgrade to 6.05.20
I upgraded itunes to the current version and after that itunes does not start anymore. I scanned for virus with an up-to-date scanner, scanned for adware with Windows defender and ewido and used the tips from http://docs.info.apple.com/article.html?artnum=42963
I run itunes on Windows Server 2003 which worked fine for three years. I know it is officially supported on XP only.
I deinstalled itunes and reinstalled afterwards no change. The windows event log shows some erors
Faulting application iTunes.exe, version 6.0.5.20, faulting module shell32.dll, version 6.0.3790.2662, fault address 0x0015af84.
Any other idea?
Thanks
Christophok, so I am not sure if this is legal or not, but there is a site called oldversion. Go there, and you can get past versions of applications such as aim , and in this case, itunes. just uninstall your other itunes first.
Sometimes different versions of appications run better on different computers. this new itunes probably just has something the last one didnt that cant run with what you have on your computer
Maybe you are looking for
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