Satellite A100-036 - Microsoft OEM label are broken

Hi!
Microsoft OEM label on my Satellite A100-036 (s/n 37059063Q) was partially damaged, and i can't read product s/n (Windows Vista HB).
How I can repair this label? Or I must buy new OS?
Thanks.

Hi
The serial key belongs to the Windows OS which is part of the Toshiba recovery image.
This means that in most cases you cannot use it in connection with other Windows versions.
Furthermore the Windows system which is part of the image is already activated so this serial key is not really needed
If you dont have a recovery disk (maybe you have forget to create it in the past) you could try to order this here: http://backupmedia.toshiba.eu/landing.aspx
But Im not quite sure if this would be possible due to the notebook age
Otherwise you need an Microsoft disk to install the Windows OS but in such case every Microsoft Windows disk is supplied with the own serial key

Similar Messages

Windows vista issues on Satellite A100-036

Hi. I have a Toshiba satellite A100-036 laptop with windows vista home basic 32 bit and I have the following problems.
1.They replace me the hard disk at a store. I only have the Toshiba recovery dvd that I used to format the windows. They told me that I can't use it any more because the restore partition of the disk is lost. If I want to do a format again what do I have to do?
2. Every time I turn on the laptop the touchpad scrolling doesn't work. I go to control panel > mouse and it shows me this message: "Unable to connect to synaptics pointing device driver. If you have installed another PS/2 pointing device driver please unistall the synaptics driver by clicking on the yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to unistall the synaptics driver now?" I click No and after that it works again and the synaptics pointing device icon appear again in the task bar. If I restart the laptop it doesn't work again and I have to do the same things.
3. Every time I turn on the laptop the bluetooth doesn't work and the bluetooth icon doesn't appear in the task bar. I have to go to device manager, unistall the driver, go to control panel > bluetooth local com and it works again. Every time I turn on the laptop I have to do this.
4. Every time I turn on the laptop the security center is turned off and I have to turn it on or the automatic updates are off and I have to turn them on.
5. Some times it doesn't install the automatic updates and it shows me the error code 8000FFFF.
Could anybody help me? Thanks.

> 1.They replaced me the hard disk at a store. I only have the Toshiba recovery dvd that I used to format the windows. They told me that I can't use it anymore because the restore partition of the disk is lost. If I want to do a format again what do I have to do?
If you have created the Toshiba Recovery Disk in the past, you can use it in connection with new HDD. The Toshiba Recovery Disk would set the notebook back to factory settings which mean that you will get installed Windows system, Toshiba drivers and additional software.
>2. Every time I turn on the laptop the touchpad scrolling doesn't work. I go to control panel > mouse and it shows me this message: "Unable to connect to synaptics pointing device driver. If you have installed another PS/2 pointing device driver please unistall the synaptics driver by clicking on the yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to unistall the synaptics driver now?"
>I click No and after that it works again and the synaptics pointing device icon appear again in the task bar. If I restart the laptop it doesn't work again and I have to do the same things.
Go to Toshiba EU driver page and download the Synaptics touchpad driver. Install the touchpad driver and reboot the notebook. Usually this should fix your issue.
> 3. Every time I turn on the laptop the bluetooth doesn't work and the bluetooth icon doesn't appear in the task bar. I have to go to device manager, unistall the driver, go to control panel > bluetooth local com and it works again. Every time I turn on the laptop I have to do this.
This is strange. Usually the BT should work if BT stack was installed properly. Please note that you have to enable the BT using FN key (FN+F8). This combination enables and disables the WLan too. So ensure you did it correctly.
> 4. Every time I turn on the laptop the security center is turned off and I have to turn it on or the automatic updates are off and I have to turn them on.
Please check this: [Turn automatic updating on or off|http://windows.microsoft.com/en-us/windows/turn-automatic-updating-on-off#turn-automatic-updating-on-off=windows-vista]
> 5. Some times it doesn't install the automatic updates and it shows me the error code 8000FFFF.
[Error code 0x80000FFFF when you download updates on a Windows Vista-based computer|http://support.microsoft.com/kb/946414/]

Need WXP drivers for Satellite A100-036

Hello!!
I have a satellite A100-036 and i need drivers for Windows XP.
Any suggestions?

Hi
Why you dont check the different threads asking for the XP drivers on the A100 series.
This forum category contains a lot of such threads!!!
. My tip: Try the XP drivers from different Satellite A100 and Equium A100 series ;)

Satellite A100-036: After XP installation some drivers are missing

I need some identify for memory technology drive and for SD host adapter because after I install XP windows i found all the identify in my System but those two things that i asked about it's not showin in my drive.
Please advice me how to return it back as usualy.. check the below pictures. It will show you the deferent between the pictures.. and will show the missing identify in my pc ..
http://www.l22l.com/l22l-up-1/e7949d42ff.jpg
http://www.l22l.com/l22l-up-1/a14bc219ee.jpg
thanks alot for you support..

The A100-036 is a one unit from the PSAANE series and you should choose this from the Toshiba driver page.
As said above download all available drivers and follow the instruction mentioned in the installation instruction document.
Then everything should run correctly

One keyboard button is broken on Satellite A100-906

Hi guys,
Few days ago i bought Satellite a100 906. As soon i got home, i found one keyboard button (the cap from the inner side) is broken (the M letter).
Is it possible to order the keyboard buttons separately or only the full keyboard ?
My local dealer said only full keyboard is avalible, but its just funny, that i should buy a new one keypad instead of one letter cap.

Generally if the button mechanism is broken the whole keyboard must be replaced but if only the keycap is damage it should be possible to order the single keyboard key caps.
The removing of the keycaps is not very tricky. Simply go under the keycap with the fingernail and remove the keycap.
But I assume the warranty is valid therefore the service partner should do it for free.

Need WXP drivers for Satellite A100 (PSAA9)

Hiya,
I've had to re-install Windows XP on my laptop. I don't have the Toshiba drivers CD though.
So I came here to get the drivers but I've no idea which driver goes with which hardware in my Device Manager.
Here's what I need the drivers for under Device Manager...
Ethernet Controller
Mass Storage Controller
Network Controller
PCI Device
PCI Device (again)
SM Bus Controller
Can anyone advise which specific driver I need for each?
Many thanks,
James

Thanks for you replies. I'd already come across that file, but it didn't give many clues. Here's the contents of it...
Component List Satellite A100; Satellite Pro A100; Equium A100
Contents and Installation order
for Windows XPH
Windows XP Home - Windows XP HE/Pro(English) Service Pack2(RTM)
- VALUEADD folder Service Pack2(RTM)
- SUPPORT folder Service Pack2(RTM)
1 Microsoft Internet Explorer V6.0(SP2)
2 DirectX V9.0c(SP2)
3 Windows Media Player 10 V10.00.00.3646
4 Windows Movie Maker V2.1.4026.0
5 Step by Step Interactive Training(HE/Pro) 3.5.25/3.5.23
6 SLP Module OEMSLP2.0 (523759)
7 Microsoft .NET Framework V1.1.4322(SR1)
8 Microsoft Office(R) OneNote(TM) 2003 V11.6360.6360 SP1
9 Hotfix for OLE and COM could allow remote code execution KB873333
10 Hotfix for Issue in HyperTerminal Could Allow Code Execution KB873339
11 Hotfix for Cannot add Windows components in Windows XP KB884018
12 Hotfix for Server Message Block Vulnerability KB885250
13 Hotfix for Issue in Windows Kernel and LSASS KB885835
14 Hotfix for Issue in WordPad Could Allow Code Execution KB885836
15 Hotfix for Cannot use infrared port to transfer data KB885855
16 Hotfix for Windows Firewall My Network (subnet) only KB886185
17 Hotfix for ASP.NET Path Validation Vulnerability KB886903
18 Hotfix for Security Update for Windows Messenger KB887472
19 Hotfix for Vulnerability in Hyperlink Object Library KB888113
20 Hotfix for Windows Could Allow Information Disclosure KB888302
21 Hotfix for Hardware (DEP)-enabled computer KB889673
22 Hotfix for Vulnerability in Microsoft agent KB890046
24 Hotfix for Issue in HTML Help Could Allow Code Execution KB890175
25 Hotfix for Vulnerabilities in Windows kernel KB890859
26 Hotfix for The DHTML Editing Component ActiveX Control KB891781
27 Hotfix for adding the Hibernate button KB893056
28 Hotfix for Issues in TCP/IP Could Allow Remote Code Execution KB893066(V2)
30 Hotfix for Wi-Fi Protected Access 2 (WPA2) KB893357
31 Hotfix for Vulnerability in Telephony service KB893756
32 Hotfix for The Microsoft Windows Installer 3.1 KB893803(V2)
33 Hotfix for DBCS file names are not displayed KB894391
34 Hotfix for File Signature Verification tool reports KB894871
35 Hotfix for Availability of Windows XP COM KB895200
36 Hotfix for A Windows XP SP2 computer with multiple processors KB896256(V3)
37 Hotfix for Issue in HTML Help Could Allow Remote Code Execution KB896358
38 Hotfix for Issue in Server Message Block KB896422
39 Hotfix for Vulnerability in Print Spooler service KB896423
40 Hotfix for Vulnerabilities in Graphics Rendering Engine KB896424
41 Hotfix for Vulnerability in Telnet client KB896428
42 Hotfix for Cumulative security update for Internet Explorer KB896688
44 Hotfix for Vulnerability in step-by-step interactive training KB898458
45 Hotfix for Vulnerabilities in Kerberos KB899587
47 Hotfix for Vulnerability in the Client Service for NetWare KB899589
48 Hotfix for Vulnerability in Remote Desktop Protocol KB899591
49 Hotfix for Vulnerabilities in the Windows shell KB900725
50 Hotfix for Vulnerability in the Microsoft Collaboration Data Objects KB901017(KB907245)
51 Hotfix for Vulnerability in Microsoft Color Management Module KB901214
52 Hotfix for Vulnerability in DirectShow KB904706
53 Hotfix for Vulnerability in Network Connection Manager KB905414
54 Hotfix for Vulnerability in Plug and Play KB905749
55 Sun Java 2 Runtime Environment V1.5.0_04
56 Intel(R) Chipset Software Installation Utility V7.2.1.1006
57 Intel 945GM/940GML Display Driver V14.18.2.4436
58 ATI ATI M52P/M54P/M56P Display Driver V8.204-051220a1-029876C
59 Nvidia G72M/G72MV/G73M Display Driver V83.02
60 TI PCI7411(6-in-1) Driver V2.0.0.4
61 Synaptics Luxpad & TouchPad Driver V8.2.9_2
62 Realtek Audio Driver with UAA Bus driver V5.10.0.5200
63 TOSHIBA Software Modem SM2162ALD04
64 Intel 10/100(Ekron)/GbE(Vidaria/Tekoa) Wired LAN Driver V8.0.21.101/V9.2.24
65 Intel 802.11a/g Golan Driver V10.1.0.13a
66 Atheros WirelessLAN 802.11a/g.g Driver V4.1.2.111.i129
67 Intel PRoset Utility for Golan V10.1.0.2w61
68 Atheros Client Utility for WirelessLAN 802.11a/g.g V4.1.1.231.i153
69 Bluetooth Stack for Windows by Toshiba V4.00.23(T)
70 Bluetooth Monitor V2.12
71 UPEK Finger Print Utility V5.4.0 Build 2688
72 TOSHIBA Common Modules V1.00.18ST
73 TOSHIBA Hotkey Utility V1.00.01ST
74 TOSHIBA Touchpad ON/OFF Utility V1.00.01ST
75 TOSHIBA Utilities V1.00.07ST
76 TOSHIBA Power Saver V7.03.07.I
77 TPS init V1.0.4.0
78 TOSHIBA SD Memory Card Format V2.1.0.0
79 SD Secure Module V1.0.3
80 TOSHIBA Assist V1.03.00
81 TOSHIBA ConfigFree V5.90.05
82 ConfigFree Demo Screen Saver V1.00.07
83 TOSHIBA Virtual Sound V1.02.01
84 TOSHIBA Speech System V1.00.2511
85 TOSHIBA Zooming Utility V2.0.0.23c
86 TOSHIBA Controls V3.22.2700
87 TOSHIBA PC Diagnostic Tool V3.1.5
88 Recovery Disc Creator for ExpressPlayer-Presto V1.1.0.5
89 CD/DVD Acoustic Silencer V1.00.008
90 DVD-RAM Driver V5.0.2.5
91 InterVideo WinDVD V5.0B11.533-A1222 for ATI
92 WinDVD Creator2 Platinum V2.0B014.376C33-NEN01
93 Record Now! Basic for TOSHIBA V7.31 Build 731B20E
94 DLA for TOSHIBA V5.20 Build 520B11C
95 Adobe Reader V7.0.5
96 TOSHIBA Skins for Windows Media Player V1.00.1121
98 Norton AntiVirus 2006 V12.0.3
99 TOSHIBA Offer(OEM Link) 10/26/2004
100 TOSHIBA User's Manual V1.0
101 TBIOS Driver V2.5USB1
102 TOSHIBA SMBIOS ActiveX Control V1.3
103 Microsoft and Toshiba Product Registration TCL_BC_WinXP_enu_09162004
104 AOL V9.0 Update
105 TOSHIBA Solutions V1.0
106 Talk-2-Toshiba V1.0
107 EULA file of Presto V1.0
108 ISO file of Presto V1.0.020-202821
109 Text file of Presto V1.0.020-202821
110 NiHelper V2.0.0.0
- ProtonPack Master Create Tool V3.01.00
- ProtonPack Recovery Tool V3.01.00
...that 114 different items! And I can see a lot of those items are not mandatory and/or are not drivers. More to point though, it does not solve my problem of needing to know the names of the drivers I should download (as presented on the downloads page) in order to fix my Driver Manager problems?
Cheers,
James

Fn Key does not work in Vista on a Satellite A100-192

After Vista Installation Fn Key don't work.
HotKey Utility and other tools are installed (in recommended order), but when Vista start appears Error message: "Start HotKey Utility failed".
All other device is working.

Hello Kat
I have the same notebook. It is Satellite A100-504 delivered with WXP. It is different number (504) but the same hardware configuration and number PSAA9E. I have preinstalled Vista last week successfully and everything works fine.
Do you use Toshiba Vista upgrade installations DVD or you have own Vista DVD?
Anyway, I have installed clean Vista OS (using Microsoft installations CD). After doing this I have visited Toshiba download page and at first downloaded document called Installations Instructions.
Please do the same and install all listed stuff in the listed order. That is very important. After doing this Vista should run well and also all Toshiba designed tools and utilities.
BTW: power saver utility is not like before under WXP. Now notebook uses Vista power settings.

Dual Core with 2 different processors in a Satellite A100-599!!??

Hello,
My Satellite A100-599 is a Core 2 Duo T7100 2.00 GHZ.
In Device Manager, under Processors, I have 2 processors:
Intel(R) Core(TM) 2 CPU T5500 @ 1.66GHZ
Intel(R) Core(TM) 2 CPU T7200 @ 2.00GHZ
Is this normal? Shouldn't I have two T7200 processers @ 2.00GHZ ?
Thank You.

Hi mate,
no, its impossible that a dual core CPU has two different cores. I think its rather a software bug which displays the model not correctly. To fix this there is some bugfix from microsoft which should be availble on the microsoft website.
You can also try to update your chipset drivers from the www.intel.com website.
But physically its impossible because the cores are on the same processor casing, so I dont think that intel would sell CPUs with different cores. :)
Greets

How to get and replace a key on Satellite A100-522?

Hey Toshiba.
I have a Toshiba Satellite A100-522 Model no. PSAA2E-01C01EED and one of my shift keys
has broken down under, so i cant use it (The small plastic bar to balance the key is broken
so the key "hangs". I can send it to repair under the guarentee, and ive talked to the
seller, but i dont have the time to send it for repairs (no replacement laptop meanwhile).
Is it possible to get a new key, and replace it myself? I know some other notebook producers do the same thing,
instead of using lots of time on the repairs, if they are this simple.
Regards
John Reyes
[email protected]

Hi
Well, its very easy to replace the keycaps.
Please check this thread:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=20727&messageID=76283
But if the whole key has broken you will need to replace the whole keyboard.
To remove the keyboard you have to remove the think plastic cover above the F keys.
Under this cover you will find 2 crews securing the keyboard
Remove the two screws and detach the flat keyboard cable which is connected to the motherboard.

CD/DVD driver for Satellite A100-785

Hi. We bought 10 laptops for our school. Those pc's come with windows vista home basic version. We need to install windows xp sp2 on them, but the problem is that we don't have the drivers. The recovery cd theat comes with those pc's was windows vista recovery CD. We tried to download the drivers from the Net and they were fine except cd/dvd driver. With windows vista we wre able to drag and drop files on rewritable cd or dvd and it was working fine. After installing windows xp on them, we can't use cd/dvd as writer the system consider it as normal CD where actually it is cd/dvd ReWritable. we can read from cd/dvd bur we can't write. I didn't install any other software like nero ... etc. The model of all those pc's are the same :
Toshiba satellite A100-785
Model Number : PSAANE-02M012AR

Hi,
usually if you have a XP machine and a burner installed then this procedure should give you the ability to burn:
http://dallas.tamu.edu/e-learn/WinXP-CD_Burn.html
If you really cannot burn CDs maybe the service is deactivated and must be re-activated:
http://support.microsoft.com/kb/279157
I read in the last rows of that article something about, that you have to check a box to turn that ability on.
Greets

Strange burning issue on Satellite A100

Hi!
I just stumbled on a curious problem. When I burned a DVD with Nero, it worked fine. The 2nd one worked but after playing the movie for about 38 minutes the movie just stops playing and the light on the DVD burner lights up consciously. I've already tried reburning the movie and burned another one but both stop playing after about 38 minutes (burned them with another computer and burner: the movies worked).
But then I notice a lot of errors in the windows log:
Damaged block in device \Device\CdRom0.
And another thing I noticed: the DVDs were burned at 6x, not the 8x speed the burner of this laptop supports.
Does this mean the DVD burner is broken?
With regards,
Bart Grefte
Toshiba Satellite A100-638
Nero burning rom 6.6.0.3
Philips DVD+R 4,5GB 1-8 speed

Hi
In my pinion it usually caused by a scratched or damaged cd. Try to clean it and see if it helps. If it works fine with some disks then its not the drive.
Some drives dont accept every media. Many CDs and DVDs are not compatible and therefore the drive burns the files not properly on the CD or DVD.
You could check different medias for the similar problems.
One little tip: In the user manual you should find a list of compatible CD and DVD. I think you should try to burn files or movies on one of the mentioned medias. Possibly it will work.

Memory upgrade on a Satellite A100-912

I own a Satellite a100-912 and I want to upgrade its memory!
As it seems, this model supports only PC2-4200 DDR2 SODIMM modules (533 Mhz). Before bying a memory module that might regret, I want to know if there will be any compatibility issues if I use to this laptop PC2-6400 DDR2 SODIMM module (800 Mhz).
Is it going to work even at lower clock speed (533 Mhz) or is it going to be a total waste of money?

As far as I know the FSB is able to handle 667Mhz modules.
You can use lower modules (533Mhz) without any problems but modules with higher Mhz will not run with full speed due to the limited FSB.
So I dont recommend buying 800Mhz modules. Firstly they are not supported and secondly its waste of money!

Satellite A100-847 - upgrade advice

Hello,
I'm using Satellite A100-847 (PSAA9E) for almost two years now. 2 year warranty period be over in month, so I guees it is good time for an upgrade. I could use more RAM and a faster HDD (for CAD purposes mostly when I'm on the run) so I would like to know more about it.
*What I already found out is that my notebook:*
(please say if I'm wrong with something)
1) ...Can take 2 modules of So-DIMM DDR2; max 4GB; which means 2X2GB. I already have 2X512GB, and this is not enough.
- The question is which DDR2 memory!? The FSB is running on 667 MHz, so I guess I should buy PC-5300/667 or even 6400/800?
- Which is the best memory for my notebook? The one which doesn't heat up a lot!? Which model is cool enough?
2) ...Has a Hitachi Travelstar 5K100, 2.5", 5400RPM, 8MB cache, 100GB SATA drive. Capacity is enough for me, but it is way too slow. So I guess I should for a 7200RPM 16MB cache drive.
- The question here is does my notebook support SATA2 or is it just SATA1? Which shlould I buy?
- Does my notebook support 7200RPM drive?
- Will my notebook overheat with this drive?
3) ...Could have a more efficient cooling system. Is there any solution to this?
Thank you in advance,
adambar

Hello
Googling around Ive found follow information:
The computer has two SO DIMMs slot comes standard with DDRII 4200 module. It
supports PC2-4200 and uses SO DIMMs (DDRII SDRAM) driven at 1.8 V, accepting
BTO/CTO for your memory requirements. It can incorporate up to 4 GB of main
memory.
Using the following sizes of memory modules:
256 MB (16M168P)/533/667 MHZ
512 MB (32M168P)/533/667 MHZ
1024 MB (64Mx16x8P)/533/667 MHZ
If you want to use maximum RAM you must use two 2 GB. Toshiba recommends using
2 x 2 GB PA3513U-1M2G DDR2 RAM. Alternative to this RAM module are high quality Kingston memory modules.
About HDD I can say follow:
The HDD interface conforming to Serial ATA (for 40/60/80/100/120 GB).
The computer accommodates one 2.5-inch HDD with any of the following storage capacities:
40 GB (9.5 mm thick) SATA (5,400rpm)
60 GB (9.5 mm thick) SATA (5,400rpm/7200rpm)
80 GB (9.5 mm thick) SATA (5,400rpm/7200rpm)
100 GB (9.5 mm thick) SATA (5,400rpm/7200rpm)
120 GB (9.5 mm thick) SATA (5400rpm)
As far as I know SATA2 is backward compatible and theoretically you can use it but I am not sure about that. If I were you I would by SATA1 HDD.
As you can see Toshiba has tested 7200rpm HDDs with this notebook model and you can use it too.
Overheat maybe not but I can imagine that plastic cover will be warmer than before. Be just sure the notebook is placed properly and nothing blocks cooling fan.
More efficient cooling system? I dont know what you mean exactly butt you can try something like this .

Memory upgrade on Satellite A100-467

Hello!
I wold like to upgrade my laptop memory from 1gb to 4gb. I got the Satellite A100-467.
What is the best memory for me?? I will get the Win7 32bit OS
Can I use this http://www.fcenter.ru/products.shtml?eshop/act=h:a:0:115:a:a:a:0:a:1:30:r:1:1&oper=74198 (SO-DIMM DDR2 SDRAM SEC (PC6400,* 800MGz*, CL6) or only 533?
Thannks for the help

FSB speed on mainboard is 533 MHz and compatible modules are DDR2-533 but you can use DDR2-667 RAMs. 2 GB RAM has part number PA3513U-1M2G.
More info about compatible RAMs you can find on KINGSTON page.
Check it out.

Satellite A100-912: How can I obtain a Toshiba step by step upgrade DVD

I bought a Satellite A100-912 (with XP installed). Now I'm upgrading to Vista Ultimate. I don't have the Toshiba Step By Step Upgrade DVD; so how can I obtain (or buy) a copy of the DVD?

I bought the notebook after the date (15 Mar 2007) for redeeming the express upgrade DVD for Vista from Toshiba. In this regards, I bought an origiona OEM Windows Vista Ultimate to upgrade from XP. I want to install the Toshiba Softeware that was bundled with notebook and works with Vista and thats why I want the upgrade DVD...

Satellite A100-036 - Microsoft OEM label are broken

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