Satellite A100-1011E - AV button is not working

Hi everyone,
I am new here but I have one urgent problem. Hopefully you guys can tell me what to do. I have this laptop model SATELLITE A100-1011E. My AV button which located on left hand side of the keyboard is not working.
I am pretty sure it is still working 3 days ago but I dunno what I did and it is not working now. I don think it is a driver problem cause I just bought this laptop 5 days ago. I have checked with this "Toshiba Controls" in control panel and I have assigned to the right program (windows media player 10) but it is not working when I press any of the button.
Anyone can help me with this? :( Thank you very much.

In the Toshiba assist you will find a tab called Protect and fix
There you can use the option Create drivers & tools CD for creating such drivers CD.
I think you need a diver Button controls. You could also try to reinstall the common modules.
But before you do that please check if in the Toshiba controls the option CD/DVD was selected and the right player for DVD or CD under Media Apps.
Ps: This button will start a player only when the CD or DVD was inserted

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