Satellite A100 CD/DVD drive is not listed in BIOS or device manager

1. The original drive is not working. Upon inserting a disk the drive's light does shine and it does spin - but nothing further.
A little investigation shows no optical drive listed in the BIOS or Device Manager (naturally).
2. Perhaps I'd like to reinsert the drive, but I can't find any instructions on the internet about removing/replacing this drive.
Neither in the owner's manual.
Can someone steer me to these instructions?
Many thanks

Owners manual is not the same as maintenance manuals. Please note that this is not the same and exact description about notebook disassembling procedure is for authorized service only.
Anyway, as far as I know the optical disc drive is fixed with one screw and it can be removed from the bottom side. The screw is placed near the memory cover exact over the optical drive. Not on the side of cooling vent but on the other side.
Be careful because all you do is on your own risk.

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Satellite L100: CD/DVD Drive is not recognised in Bios or My Computer

Satellite L100 - 170 Model No.PSLA3E 02501QEN running Win XP.
The CD/DVD drive icon has disappeared from My Computer and is not listed in Device Manager or showing in the BIOS.
There is power to the drive and the tray ejects OK
I have tried using the Add New Hardware facility in Control Panel but it does not list a CD Drive.
I have removed the drive and then re-seated it but it made no difference.
I have used System Restore to the last available date 26th January 08 but it does not restore the CD drive...and I no it was working at that time.
I don't think this is a faulty drive as it is picking up power and when you insert a CD it starts up as though it were about to read the disk but nothing appears on screen.
The Laptop belongs to an Autistic child and all I can get out of him is 'I don't know' when asked what has happened to the Laptop.
Sorry I don't have any other information.
Can anyone help.
Thanks
Jan

Well, usually if the CD/DVD drive doesnt appear in the BIOS or the BIOS cannot recognize the ODD then the chances are that the CD/DVD drive would malfunctions.
But the best way to check this is a new OS installation. You should try to boot from a bootable XP CD.
If the notebook would be able to boot from the CD then the hardware is ok.

Hp notebook problem model # dv9823cl the cd/dvd player is not found in bios or device manager

If the CD/DVD player is not found in either the BIOS or Device manager is the problem in the motherboard?
if it is besides getting an external CD/DVD player, is there any other solutions?
Thanks

Before giving up hope I would try hard resetting the computer. Here is how you can hard reset the laptop:
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook. There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
Sometimes by removing all electricity from the computer and then reintroducing it, issues like this can be resolved. Give this a try and let me know if it resolves the issue or not.
Thanks!
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Satellite A100-447 - DVD drive won't read some discs

Hi,
I have a 4 month old Satellite 100-447 (PSAAN), came pre-loaded with Vista Home Premium, and has a Mat****a UJ-850S super-multi DVD/CD drive.
The DVD drive is not functioning correctly. It will recognise some blank DVD's, but never DVD-R and will not recognise any burned DVD's at all. It's fine with CD's, and with DVD movie discs. It's just recordable DVD's where there's a problem.
Also when attempting to write to a DVD when it does choose to recognise one it errors out half way through.
What can I do?
Thanks for your help.
Adam

Hi,
you can do the follwowing:
Go to this website http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp ,
download the latest firmware update for that drive, install it and then try it again.
Sometimes the manufacturer have to update their drives for the newest recordable media and so I think it can be possible that your drive is simply not up-to-date.
Greets

Satellite A40-151 DVD drive will not play DVDs

hi my dvd drive will play music cd's but when i try to play a dvd it just makes a beep and nothing happens i tried windvd and it comes on but everything is blurred and still wont play a dvd

Hello John
Please dont be mad on me but in your posting there is no question or something just small report that DVD drive will not play DVDs.
Anyway, if I am remembering well your unit is about 2 years old and has probably DVD-CDRW (Combo) drive. In my opinion there is no much to do. If the drive has problem with original DVDs I presume that there is laser calibrations problem and the device must be replaced.
I dont know how old is your unit exactly but please check if the warranty is still valid. If yes contact service partner in your country immediately. The drive should be replaced for free. If not you must replaced it on your own. If the drive replacement costs too much I recommend you to use external device (I do it with my old Satellite). On this way I can use newest and very fast super multi DL devices and also create own DVDs.
You can also try to find already used DVD/CD-RW drive and replace it alone. If you need assistance by replacement please write again.
Once again, dont be mad on me. I am ready to write my opinion but it is really annoying when someone write just one sentence and nothing more.
Good luck!

Satellite P25-S520 - DVD drive is not working properly

Fix DVD Drive or buy external drive
My DVD drive is not working properly, in fact it may never have been working proper. Recently I tried to back up my PC to a DVD using Norton 360. Norton did not recognize the DVD was present. I then tried writing a text file to a DVD and was unsuccessful. Both DVD+R and DVD-R media were tried (Maxwell 16X).
I could have probably lived with this however, I got a copy of Dragon NaturallySpeaking version 10 on a CD and my Toshiba would not recognize it. I tried the CD in my neighbors laptop and it was recognized.
An attempt at updating the driver was also unsuccessful.
I was able to rip a music CD last night so that at least is working correctly.
Does anybody know how I can fix this? The important part is being able to load my new program.
Searching some forums I've found that other people have had problems with the Pioneer drive. If the drive cannot be fixed I am not adverse to buying an external DVD drive. Unfortunately where I live there are no brick-and-mortar stores which sell external drives and I would prefer to avoid the hassle of getting a drive online and discovering that it does not work with my Toshiba. Can anyone suggest an external USB drive which will read and write CDs and DVDs and which is certain to be compatible with my Toshiba?
Thank you for any help,
Humbaba3000BC
Satellite P25-S520
PIONEER DVD-RW DVR-K12D
Driver Provider: Microsoft
Driver Date: 7/1/2001
Driver Version: 5.1.2535.0
Digital Signer: Microsoft Windows Publisher

Any external USB CD/DVD drive will be compatible with your laptop.
However you wont be able to boot of CD's (Run Recovery for example) if you use an external drive.
So your best option would be to replace the internal drive with a Toshiba drive designed for the laptop. Call an ASP and ask for a quotation.

HP Pavilion dv9700 CD/DVD ROM not found in BIOS or device manager

HP Pavilion dv9715nr entertainment notebook PC.
Originally running Windows Vista Home Premium, 32-bit OS.
Computer recently began running very slowly/freezing/hanging during normal use.
To combat freezing/hanging, mistakenly performed system restore instead of simple recovery.
After system restore:
CD/DVD player did not work.
CD/DVD player no longer listed in Device Manager.
CD/DVD player listed in BIOS as ATAPI/CD/DVD ROM Drive, not as TS-L632 as installed.
Updated all available drivers from HP website, including:
Vista Home Premium SP2
Phoenix BIOS to version F34(?)
CD/DVD player still not listed in device manager.
CD/DVD player still does not work.
Removed CD/DVD player from laptop and re-installed, hoping to reseat it. Failed.
Tried Mr. Fix-It. Failed.
Followed every similar thread, tried all fixes listed in this forum. Failed.
During boot-up, CD/DVD player makes two (2) distinct "bumps" as if loading or trying to spin.
Any help in getting the CD/DVD player reinstalled and operating will be appreciated.
Thank you.

Hi
Please find the link given below try this if this does not work then you might have to reinstall Operating system and order a new drive.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Did my response help with your issue? If so, please give me Kudos by clicking the "Kudos" button. Thanks!
Regards
Manjunath
Let us know how it goes!
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Satellite A300 - Cd/Dvd drive is not recognized by Windows

My cd/dvd drive has ceased to be recognized by windows (7). I'm not sure what has caused this because it was previously working and allowed me to install office 2010.
There appear to be no restore points shown around the time when it was working.

Hi Robert Crockford,
In your case I would try deleting the upper and lower filters in registry for CD/DVD drive. This is described on official Microosft website how to do this, so just read the knowledge base article and follow the instructions:
http://support.microsoft.com/kb/314060

Satellite C855D-S5209 DVD drive does not read dvds

I was trying to install some software for the first time on my Satellie laptop and the dvd drive was unable to read or recognize the dvd installer discs. Any help would be appreciated thanks.

Are there any discs that it can read?
Try looking at this article.
What can I do if my CD or DVD drive doesn't work properly?
- Peter

Satellite Pro A210 DVD Drive not working - error code 39

Hi All
My Satellite Pro A210 dvd drive is not loading.
When I looked into it it showed an error code 39.
I tried uninstalling it and reinstalling it but it's still not working.
Any ideas?

Hi
From my knowledge the error message 39 appears if the CD/DVD drive is not visible in the My Computer.
You can try this workaround:
Go to device manager and delete the CD/DVD drive from the device list.
Then go to registry (regedit) and remove the upper and lower filters from the key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Then reboot the unit and test it again
I think this should help!

Satellite A500 and Win8 - DVD drive is not working

I have upgraded my Satellite A500-17X to Windows 8,but now my DVD Drive will not work.
Anyone know how I can get it working again.
Thank You.
Cumbrian

Solution here:
http://www.csd.toshiba.com/cgi-bin/t...e&soid=3516888
*Uninstall the Toshiba programs:*
• TOSHIBA Recovery Media Creator
• TOSHIBA Disc Creator
Then restart your PC using the Power-->Restart option in Windows 8.
Your CD/DVD should be accessible now.
For help with uninstalling these programs follow the instructions below
*To Uninstall a program or application:*
1. At the START screen type Control Panel
2. Select Programs --> Uninstall a program
3. Find the two programs listed above and uninstall these applications
4. After the application programs are uninstalled restart your computer using the Power-->Restart option in Windows 8
5. When the computer power back on the CD/DVD drive should be available
If the CD/DVD drive still does not appear follow the instructions below to uninstall a device driver
*To uninstall a device driver:*
1. At the START screen type Device Manager
2. Select Device Manager > DVD/CD-ROM drives > right click on the device displayed > select Uninstall.
3. After the driver uninstalls, power down you computer using the restart method. The driver will install automatically when the computer restarts.
4. The CD/DVD drive should now be shown.

Satellite P200-1FC: CD/DVD drive will not start - error Code 10

My Satellite P200-1FC was purchased in January 2008 and preloaded with Vista Home Premium. The DVD/CD Drive is listed in device manager as "TSST corp CDDVDW TS-L632H ATA Device".
At first the drive worked perfectly, but has recently refused to start. Device manager now shows it with a yellow exclamation mark and it's status is given as "This device cannot start. (Code 10)".
Clicking check for solutions produces "could not load driver software" but no solution.
Searching similar questions in user forums suggests a use of a Microsoft Help & Support page headed "The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista".
However this involves modifying the registry! As a relative novice I am reluctant to do this unless I can find no easier way.
Must I bite the bullet and and enter this minefield, or is there a better way?

>At first the drive worked perfectly, but has recently refused to start. Device manager now shows it with a yellow exclamation mark and it's status is given as "This device cannot start. (Code 10)".
This error is definitely caused by a wrong registry entry.
I had such error several times ago and I have solved it removing the lower and upper filters from these registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Here are some steps how it worked on my Windows system;
- I removed the CD/DVD drive from the device manager
- Then edited the registry as described above
- Rebooted the notebook
Im sure it will help you too.
Bye

CD/DVD Drive is not reading any discs on Equium A100

My cd/dvd drive is not reading any discs whatsoever, blank, written or commercially written. It opens and closes and the light to show it is working is on. Device manager says the device is working properly.
Tried updating drivers, no updates available. Tried system restore back 1 day then 1 week then 1 month and still the problem cannot be rectified. When i put a cd/dvd in the drive and try to access it, it says: D:\ is not accessible. The request could not be performed because of an I/O device error.
Can anybody help me i've tried everything me and my friends can think of, or is it a better idea to just send it back to toshiba under the warranty.

Hello,
Here are a few windows articles that could help.
http://support.microsoft.com/kb/891894/en-us
This one might do the trick, if not try this one.
http://support.microsoft.com/kb/826510/en-us
Hope these help resolve the problem. If not it could be a registry setting error which can be rectified as well. But only if these 2 above do not help to resolve the problem.

Re: CD/DVD drive does not seem to start DVDs in Satellite P750

My CD/DVD drive does not seem to start DVDs, it would turn and turn and the only way I can start a DVD (i.e. a movie) is by using Windows Media Centre, while software to be installed needs to be activated from Windows Explorer.
Anybody?
Please help.
Thanks!

Thanks, Xaver, tried this, still won't autoplay, it will just turn the dvd around for a while and then stop. Though when I open Windows Medi Centre and choos 'play DVD', it does the trick. The only way to install software, though si through Windows Exp[lorer and searching relevant file. Cheers,
Havoc.

Satellite A45-S250 : How to use Recovery CD if DVD Drive is not working

Hi all ,
First , appologize for my english , i'm a french guy :)
So my problem is that i would like to re-install everything on a A45-S250 by using the recovery CD.
But the main problem is that the internal DVD drive is not running anymore.
I've try by plugging an external DVD drive, but the laptop don't want to boot on it.
I've seen that it can boot through a floppy drive, lan, or SD card. But with theses possibilities , how to be able to reinstall everything include in the recovery CD ?
I may have a usb floppy drive, so i'll be able to boot on a disk boot. but then how to start the recovery CD procedure ?
I'll prefer to use the recovery CD as a WinXP home standart, cause i know that the OEM serial won't work to a Original version of WinXP ...
Thanks for your help !
Kubs

Hi
If you want to use the Recovery CD then you would need a bootable CD/DVD drive.
Fact is that you would be not able to boot from a USB CD/DVD drive or its not possible to copy the whole stuff on the SD card and then to boot
You need an internal CD/DVD drive or external CD/DVD drive which could be connected to the PCMCIA port
For me only these two possibilities could work!

Satellite A100 CD/DVD drive is not listed in BIOS or device manager

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