Satellite A200 13M - black screen and will not switch off

Hello
I hve just purchased a *Satellite A200 13M*. At first power on, Windows Vista seemed to be correctly installed and internet connection (wifi) was working. The Norton programme was updated, and I was able to download and install OpenOffice. However, as OpenOffice had reported a small amount of disk space available (55 Go) I tried to see the Hard Disk in the browser.
I clicked on Configuration panel, and waited for it to open. At this point, the mouse-arrow froze. After some time, I tried Ctrl, Alt, Del, and the system asked if i wanted to shut down. I did so, and a new screen announced that Windows was shutting down. This screen then froze in its turn. I waited for some time, and then tried to switch off with the power button. The screen went black.
However, the blue power light remains on, the fan is still turning, but nothing i do seems to wake the machine up. I have called the maintenance service of the shop I bought it from (Darty) but they are overloaded and said they would call me back in a day or two (!). Is there anything I can do in the mean-time that might allow me to continue working with the machine.
Thank you
Tim Mason

Sounds strange! But it’s a computer and sometimes such machines do {color:#ff0000}strange{color} things ;)
Anyway… try to remove the battery from the laptop and disconnect the AC adapter.
Wait about 20-30min and connect everything again.
Then try to power up the notebook. If it’s a not a serious issue the notebook should starts again!

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