Satellite A200 -1VG - DVD RW Drive not working

Hi all,
Pls i need some help with my laptop. The DVD drive on my computer is not working properly.. It plays DVDs and CDs, but when i try to burn CDs or install a new program with a CD it gets to like 97% then stops and an error message shows up. It sometimes says the message cannot Run due to some errors.
Also i keep getting disconnected off the internet every 10mins, please what can i do
Lastly i want to know if i can install winXP as i dont like vista. Thanks

When CD/DVD related software is installed (such as iTunes, Nero, virtual CD software), they install filters into the registry, which can cause compatibility problems.
1) Run Regedit (Start -> Run -> Regedit)
2) Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3) In the right pane, delete the "UpperFilters" key, and delete the "LowerFilters" key.
4) Reboot.
If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).

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Satellite A200-23P - DVD-rom mechanic not working

I am sorry for my English in advance this topic! - Thanks
I have very big problem with my DVD writer (rom).
I bought SAT A200-23P three weeks ago.
The OS Win VISTA was installed. DVD-rom worked good.
If I installed Win XP to second partition on my HDD (before I make install disc with driver for sata disc in nlite) and installed all drivers and utilities for Toshiba notebook, I found that my DVD-rom does not respond while I press eject button.
DVD mechanic does not respond for eject in the XP and not even in BIOS!
Interesting is, DVD mechanic is detecting in BIOS, is detecting in XP, operating system XP votes - DVD mechanic working correctly - its fable.
However, if I installed XP on second partition, Win Vista does not load :(
I don't have a second chance for second selection (Vista and XP).
I have now XP only, even if Vista is on first partition - I didnt delete it.
Do you think the DVD-rom is HW or SW problem?
I think, seeing that DVD-rom not respond in BIOS - HW error.
But is very strange, if I install XP from DVD mechanic and close then is done, DVD-rom not working ... : (
If I open it manually and insert the disc, DVD not working (led diode not blink, just if I turn computer off, led blinked once).
PLS help me somebody -
THANKS!

Hi Michal
Your issue is very strange I mean the CD/DVD drive issue
Fact is that the CD/DVD drives eject function should functions no matter what OS was installed on your notebook. It has nothing to do with your software on the HDD.
So I wonder why the eject button works with Vista and not with preinstalled XP OS ?:|
My only plausible explanation is that sometimes there is a loose connection between the notebook and the drive. At the other hand the issue could be related to the hardware problem too
As you see its not easy to say whats wrong exactly we can only speculate.
Now some details about your dual OS installation.
You cannot choose between the Windows XP and Vista because the Vista boot manager was overwritten during the Win XP installation.
This happened to me too. I have installed Win XP on my Satellite and was not able to start Vista.
The solution was easy; I have used another original Vista DVD (from my friend) and booted from this DVD. The Vista has renewed the boot manager and then I was able to boot the Vista.
Then I have downloaded the tool called Easy BCD.
This tool can change the settings the Vista boot manager. I have edited it and inserted a new Windwos XP OS entry.
Thats it!

DVD/CD Drive not working on Satellite L55

I have a Satellite L55 laptop with DVD/CD drive that I've used successfully to burn CDs in the past. Yesterday, I tried to view a DVD given to me by a friend and all it did was click and nothing happened. No error message other than telling me there was no DVD in the drive.
This morning, I put in a CD and same thing happened. You can hear the drive whirr a bit but then there are little repeated clicking noises and nothing. iTunes told me to put in a blank CD (the CD shows as blank in other drives), and if I look at Windows Explorer, it tells me to put in a DVD.
I've taken a quick look at the driver and it tells me that everything is working properly. If I tell Windows (8.1) to update the driver, it tells me it's the latest driver.
As far as I know, nothing has happened physically to the drive, beyond being opened accidentally on occasion when moving the laptop since the open button just happens to be in the right position for that to happen when you lift up the laptop.
Any ideas as to what I can try to do to see if the drive is truly dead before attempting to replace it?
Thanks,
Marie

Always post your full model and operating system.
run the microsoft fix-it to correct the problem for you the page is here - http://support.microsoft.com/mats/cd_dvd_drive_problems/
Or here is the tool - http://go.microsoft.com/?linkid=9740811
Diagnose and repair CD or DVD drive issues, when you cannot burn or play CD or DVD discs, when a drive is not found, not accessible or not connected.
Run now
Advanced-Download to run on a different or disconnected computer
Click Download below, then click Run or Open in your browser and follow the onscreen prompts to create the Fix it Portable folder
Then copy the Fix it Portable folder to the computer with the problem and run the Launch Fix it application
Download
What it fixes
Your CD or DVD Drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to by your CD or DVD drive
You receive one of the following errors:
A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter
Runs on
Microsoft Windows Server 2003
Microsoft Windows Server 2003 R2
Microsoft Windows XP
Windows 7
Windows Server 2008
Windows Server 2008 R2
Windows Vista
Windows 8
Windows 8.1
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Satellite A200-14D PSAECE - Fn keys not working & other function keys

Hello,
1) i am asking for your help about installing my Fn keys drivers for my Satellite A200 14 D PSAECE laptop.
My OS is Windows XP and i have Bitdefender Internet Security 2009 .
From the download page of Toshiba drivers i got all drivers for my laptop (36 of all - or close), but from the many Xp reinstalations i have done on my laptop, only one time all Fn keys worked when pressing Fn+key and the corresponding icons appeared on my display. I have read some forum topics and i understand there is a problem about the order in which i have to install them ( i already installed them all but it is not working ), so i need someone to tell me which are the drivers for Fn keys only and in which order to install. Please do not forget that i can deactivate my Bitdefender but not uninstall .
2) the same problem with the preset buttons above the keys - On-Off, Internet, Media Player, Play-Stop-Rewind, i need the exact driver and the order.
Thank you for your time :)
Sorry if this question is already answer in the forum somewhere, but i could not get this exact answer.

so i need to install every name of driver or utility that appears twice with the same name but made by different companies ?
I will write down how it is described in the text file with instalation instructions, then i will mark the ones that are available for dld with *"i have it"*, also the order that i will install will be the ascending order of numbers at the beginning of each driver/utility, the ones that do not appear in the dld page of Toshiba will be marked *"unavailable for dld"* . +Can you please check the order of ALL that are "i have it" and the ones with questions and confirm if the all drivers are prezent here with the correct order of instalation ?+ Thanks :)
INSTALL ORDER
No. Component Name Version
2 VALUEADD folder Service Pack2(RTM) -----------------------unavailable for dld
3 SUPPORT folder Service Pack2(RTM)------------------------------unavailable for dld
4 Microsoft Internet Explorer ---------------------------------------------unavailable for dld
8 Step by Step Interactive Training(Pro) for ENG version------unavailable for dld
9 SLP Module OEMSLP2.0 ----------------------------------------------unavailable for dld
10 Microsoft .NET Framewor-----------------------------------------------unavailable for dld
12 Intel ICH8M Chipset Utility----------------------------------------------i have it
13 Intel 965GM VGA Driver ---------------------------------------------i have it
14 Realtek ALC268 Audio Driver -------------------------------------- i have it
15 Realtek 10/100 8101E, Gigabit 8111B LAN Driver ---------i have it
16 ALPS Touch Pad Driver ---------------------------------------------number 16 and 17 both have to be installed ? they are with the same .
17 Synaptics Touch Pad Driver ---------------------------------------
18 TI Card Reader ---------------------------------------------------------i have it , it is named "Flash Media Driver"
19 UPEK Finger Print ---------------------------------------------------unavailable for dld
20 Chicony Camera ---------------------------------------------------------i have it , it is named "webcam driver"
21 Intel(R) Matrix Storage Manager (AHCI) ---------------------------i have it but it says i don't have the hardware for this driver
22 iMSM.reg ---------------------------------------------------------------unavailable for dld
23 TOSHIBA Software Modem ---------------------------------------i have it
24 Atheros Wireless LAN Driver ---------------------------------------number 24, 25, 26 are all in driver named "Wireless Lan Driver"
25 Intel Golan Wireless LAN Driver-------------------------------------
26 Intel Kedron Wireless LAN Driver --------------------------------
27 Bluetooth Monitor -------------------------------------------------------i have it
28 Bluetooth Stack for Windows by Toshiba --------------------i have it
29 Atheros Client Utility --------------------------------------------------number 29 and 30 both have to be installed ? they are with the same name "Wireless Lan Client Manager"
30 Intel PROSet Utility --------------------------------------------------
31 TOSHIBA Assist --------------------------------------------------------i have it
32 TOSHIBA Hotkey Utility --------------------------------------------i have it
33 TOSHIBA Accessibility--------------------------------------------------i have it
34 TOSHIBA Hardware Setup Utility --------------------------------i have it
35 TOSHIBA Supervisor Password --------------------------------i have it
36 TOSHIBA Fn-esse -------------------------------------------------unavailable for dld
37 TouchPad ON/OFF Utility -------------------------------------------i have it
38 TOSHIBA Controls (6 button) ------------------------------------ i have two : "Controls" and "Controls Driver". Do i install both ? In which order ?
39 TOSHIBA Power Saver------------------------------------------------i have two with this name in the toshiba dld page. Which one and in which order ?
40 TPS init ------------------------------------------------------------------ what is this ? TPS=Toshiba Power Saver ?
41 TOSHIBA Zooming Utility -------------------------------------------i have it
44 TOSHIBA ConfigFree--------------------------------------------------i have it
45 TOSHIBA SD Memory Utilities -------------------------------------i have it
46 TOSHIBA PC Diagnostic Tool -------------------------------------i have it
47 CD/DVD Drive Acoustic Silencer -------------------------------i have it
48 InterVideo WinDVD5---------------------------------------------------unavailable for dld
49 TOSHIBA Disc Creator ------------------------------------------unavailable for dld
50 TOSHIBA Direct Disc Writer ------------------------------------unavailable for dld
51 Adobe Reader ------------------------------------------------------unavailable for dld
52 Satellite Wall Paper (wide)------------------------------------------unavailable for dld
53 MRK File Tool ------------------------------------------------------unavailable for dld
55 Norton Internet Security 2007 ------------------------------------unavailable for dld
56 TOSHIBA User's Manual Vista version(Dummy for Evaluation)-----------------i have XP, so don't need this
57 TOSHIBA Recovery Disc Creator ------------------------------unavailable for dld
58 TOSHIBA Recovery Disc Creator Launcher--------------------unavailable for dld
So, the problems are at: 16,17, 24, 25, 26, 29, 30, 38, 39, 40.
Thank you.

DVD/CDRW drive not working - Tecra A4

Hi, I have a problem with my Tecra A4.
My DVD CDRW drive is not working properly (Power is there, but it doesn't show up on the system), I have temporary installed a DVDRW drive from my HP laptop which is working fine.
I tried to run my recovery disc (never used it before), but nothing happens (press and hold C on start up). Will this only run with the correct drive installed or am I doing something wrong?
p.s. I bought this second hand but it is new. It had a damaged screen which I've replaced
Julian

If the old drive will not read the medias so its possible damage.
You should know that not every drive is compatible with the unit because of the master/slave/csel settings.
You have said that the pressing of the C button doesnt allow you to boot up from the drive.
In such case I would recommend to enter the BIOS and there you could change the booting order.
However, this all tip will only works if the new drive is compatible and supported

Dvd disk drive not working

the dvd disk drive is not working.when i put in a dvd or music cd, it doesnt play. a popup comes on that says please insert disk into dvd/drive, i try it again same thing happens nothing....do i uninstall the driver then install it again.it says its working properly but it makes a loud grinding noise

Hi there @lindz32
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having trouble with the DVD drive reading disks. I am happy to help.
My main concern is that you describe a loud grinding sound, presumably coming from the DVD drive. If that is so, I would recommend that you call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
If the noise is not from the DVD drive, but from somewhere else, please post any details that you can, and here is a page that may help in the interim.
HP PCs - Drive Cannot Read Discs (Windows 8)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Satellite A200-10W: Fn keys do not work on Win XP

Hi
I have just bought the a200 10w (psaece)and downgraded it to winxp.
The Fn 3,4,5,6,7,8,9 do not work
Also, I can not operatethe sleep and hibernate mode.
any help will be greatly appreciated

Hi
One question; Did you install the XP drivers which controls the FN keys functionality??
I think you didnt! Ive checked the Toshiba European driver page and the XP drivers for the A200 PSAEC dont exist at this time. So for me its no surprise that you cannot use the FN buttons!
Check this forum for similar questions about XP driver for A200 notebooks. There are some solution proposals!
Regarding your hibernation and standby mode question; The hibernation must be enabled in the Windows power options firstly!!!
The power option can be found in the control panel!!!
Check this

Satellite L30 (PLS33) - wireless card driver not working

Hello,
I have a problem with wireless card. I need a driver, but original driver (from Toshiba site) is not working.
Please, give me adress working driver.

Check this:
http://aps2.toshiba-tro.de/wlan/
By the way; All WLan drivers work!!!! But dont wonder if you use not correct driver for the Wlan card!!!
Check your WLan card and use the right one!

DVD-RW drive not working properly on Satellite A40-702

This is on my Toshiba SA-40-702 Satellite lap top. It's five years old.
Hi, I have been looking at the threads for this problem and have not been able to spot a similar thread yet.
My dvd-rw WILL play a purchased audio music cd, and it will also work with the discs which were supplied with the laptop. S something is working OK......However, I have recently tried burning a music track (from i-tunes) and it showed up blank, but strangeley the cd did play the music track OK in a machine at work. I have now tried to view some other discs which I recorded on this laptop in january, and they now show as blank discs and I can't see their contents (they were text documents and photos). They were working before.
I have this weekend made many attempts to burn 30 photos, and I have tried two different makes of blank dvd discs, but although the laptop says "burning to disc" etc, when I try to view the burned disc, there is nothing on it !!!
I wonder if anyone has any suggestions please. I have tried to clean the little blue eye with a fine hair brush inside dvd drawer, so I expect the next step may be to just buy some newer discs ????
G

Hi
My personal opinion is; the drive cannot handle the burned mediums due to the stressed laser lens. Fact is that your notebook and the drive is more than 5 years old.
I dont know how the drive was used in the last years but due to the long time of usage its possible that the lens cannot read the data from the CDs/DVDs now.
This is not unusual. My brothers notebook cannot read the CDs/DVDs which were burned one year ago I presume its the same reason the drives laser lens issue
Hmm you dont have many possibilities you could try to burn these disks again with another notebook/computer and then could check if you can red the data.
The last option would be the drive replacement

Satellite M35x-s349 - DVD-ROM Drive not reading

I have a Satellite M35x-s349. I got it around late 2004.
It had this problem for a few months and I had submitted to not being able to read or write cd's/dvd's because I couldn't find my recovery discs. When the whole comp crashed I renewed my efforts, found them, restored it with the help of an external HD case, backed up and restored my comp. It was working great. I burned cds and watched movies with no problems for a couple months.
Now it has stopped reading any kind of cd again. I put one in and the little disc flashes next to my cursor. I hear movement inside (both whirring and the eye moving) but after about 20 seconds it gives up and claims there is no disc in the drive. I don't want to have to do another system restore but I can't even read the Restore disc to reinstall the driver. Are there any thoughts on why this is happening if not any solutions? Any way to reinstall the driver online? I'm a mid-level comp user so I can understand most tech jargon you throw my way. I can usually solve my own problems but this one seems hopeless.
Any help is much appreciated.
-Tom

A friend of me has a Satellite M30x. As far as I know this is the same model as you have but for the European market.
His CD/DVD drive was faulty and had problems to read the disk. He bought a second hand drive from eBay and exchanged it by his self. Now it works again and exchanging the drive was pretty easy.

Dvd-rom drive not working

i got a satellite 1805-S253 model with a toshiba dvd-rom sd-c2502 drive..now when i put a cd or dvd inside the drive..it sounds like its skipping..i check the driver on it and everything is updated..now when i click on the drive i get this message saying windows cannot read from disk the disk might be corrupted,or it could be using a format that is not compatable with windows?

Hi, if it fails with any CD or DVD here some ideas. The skipping or rubbing could mean it's not seating fully on the spindle (Which will let it read). The not reading could be dust on the laser eye (Try some canned air), it could be corrosion on the contacts where the CD/DVD plug's into the motherboard (Remove the drive and inspect, reinsert). I had two M2 combo drives that failed for no apparent reason and I tried the above and nothing. I pulled the drive again and looked at the plug that plugs into the MB and saw two screws in plastic frame around the connector. I took them out and wiggled it and it came off, it turned out to be an adaptor with a smaller connector on the back that plugged in the main part of the drive. I wiggled it back on and put the screws back and tried it and it worked like new on both of them. Who knew?

Satellite L300-20D CD-ROM DRIVE NOT WORKING

WHEN A CD IS PLACED IN THE CD-ROM DRIVE SOFTWARE INSTALLATION MENU DOES NOT APPEAR.
HOW CAN I GET IT WORKING .PLEASE ANY OFFERS

>WHEN A CD IS PLACED IN THE CD-ROM DRIVE SOFTWARE INSTALLATION MENU DOES NOT APPEAR
Go to My Computer and double click on CD/DVD drive. This should start the exe file on the disk.
Otherwise click right and choose Open.
Now you should see the content of the disk.
Here you could choose setup.exe or installtion.exe

DVD/Blueray drive not working

I tried to put a DVD and a blueray disk in laptop. error E: application not found. My laptop is 9 months old. I haven't used the drive until now. Satellite S875D-S7350. If I download the driver for the dvd-blueray will that fix the problem? It is still under warranty (one yr) and I have an extended warranty when pruchased. I am hoping I can fix without sending it in for repair.
Ok I downloaded the driver for the dvd. It now opens but will not respond. It just sits there then a pop up says not responding and closes.

Satelitte S875D-S7350 part number PSKFQU-002003
search - Toshiba blu-ray disc player to see if it is installed and open it.
search - Toshiba application installer open it and use it to install your blu-ray software or to re install it if needed.
your support page is here - Satellite S875D-S7350 support page
Make sure your autoplay is set properly:
Go to control panel, autoplay, select Toshiba Blu-ray Disc Player for the DVD and Blu-ray and then select save.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

DVD/CD drive not working no matter what - pavillion dv6812nr entertainment

Hi! I'm posting this in a new thread because I can't seem to find anyone else with my specific problem.
So I got my brother's hand-me-down HP pavillion entertainment notebook, and the disc drive will not open (except for a 10-second window while the laptop is starting up). Even when I manage to get a disc in there, my computer isn't reading it or even acknowledging that the disc drive exists. I have tried uninstalling the drivers and reinstalling, but the problem is that I can not even find the DVD/CD device in the Device Manager--it's just not there. I also tried this solution: http://support.microsoft.com/kb/929461 , however when i am in the correct registry subkey, there are no UpperFilters or LowerFilters.
Please help, I just bought a music recording box and software and really need this fixed!

Hi @oliviaisinspace ,
Welcome to the HP Forums!
It is a superb place to find answers and information!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that your optical drive is not being recognized in your computer. Here is a link to CD/DVD Drive Is Not Detected (Windows Vista). As the link in your post was to a microsoft document for Vista, I assume that is what you were running.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

New p6717c DVD/CD drive not working

Just got this HP p6717c at Sam's a few days ago. I made recovery dvd's as recomended and that worked fine. I watched a couple of dvd's and left one in after watching. The next day I was going to burn a CD but the drawer would not open. Restarting didn't help, but I did get it open with a paper clip. I took out the dvd and pushed the tray back in. The drawer servo never seemed to activate. The drawer will still not open - with the button or through a burning program. When I try to burn and click on "eject" it comes up with an error sonmething like "error disc will not eject" but no error code or number is given. When I try disc diagnostics, it asks me to put in a disc, but will not open and does not seem to realize that it is not opening. I suspected a loose power cable, but all connections inside seem sound. If I access "device manager" the drive shows up and device status indicates "this device is woking fine." I tried updating the driver. I also tried deleting the driver and letting windows re-install it automatically but still no luck.
I'm stumped!!
TIA for any insight
xHenryChinaskiX

It was a bad drive - new one on the way. Ten minutes on support chat - could have been worse...

Satellite A200 -1VG - DVD RW Drive not working

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