Satellite A30: Software modem - no dial tone

I have reinstalled English XP on a machine purchases in SPain.
The modem has no connection as all - no dial tone can be heard.
I have installed the latest drivers, cables all OK. Telephone line works
The modem looks for COM3 but there are no COM ports in device manager.

Hi
I dont think that this issue has something to do with the com ports. The com port is a virtual port.
You should be sure that you have installed a modem driver for Spain form the Toshiba website driver.
Secondly please go to the modem properties, select the modem tab and disable the option wait for dial tone before dialing

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Dial-up and newly acquired AEBS ~ can't detect modem connection / dial tone

I've read the threads but have yet to find an applicable solution...
Just received the new AExtremeBS, connected and set up as prompted...
Not able to get online with my iBook G4 as the modem / dial tone cannot be detected.
Obviously, since I'm posting this dilemma, the dial tone exists and everything is fine as long as I remain wired (defeating the purpose of the AEBS).
Simple answer?
Also, when this is resolved, plan to connect wireless printer...
Suggestions?
iBook G4 (1.4 GHz / 1.5 GB) Mac OS X (10.4.7) iMac (9.2); Performa 631CD (Ancient 7.5); MacPlus (Primordial Ooze OS)

I've read the threads but have yet to find an
applicable solution...
Just received the new AExtremeBS, connected and set
up as prompted...
Not able to get online with my iBook G4 as the modem
/ dial tone cannot be detected.
Obviously, since I'm posting this dilemma, the dial
tone exists and everything is fine as long as I
remain wired (defeating the purpose of the AEBS).
Simple answer?
Also, when this is resolved, plan to connect wireless
printer...
Suggestions?
* Figured it out myself...needed to use the AirPort Set Up Assistant AND the AirPort Admin Utility AND reconfigure modem settings PLUS reset the Base Station, ALL REPEATEDLY...but now can get online AND print wirelessly (using the Brother MFC-640 CW).

Satellite L20: Modem doesn't get dial tone

Hi,
My L20 notebook doesn't get a dial tone whem I'm trying to dial up. On antoher pc the connection works well, so I'm sure that the line has a dial tone and that the other computer is 'listening'.
I also tried to uncheck the 'wait before dial tone' option, tried to remove it from the Device manager, but after this all the modem still doesn't work. The current driver that is installed is version 7.20.00.00, because I can't install the latest version (7.25.00.00) (setup doesn't finish well, no specific error is given).
Does anybody knows what to do??

Open the system control panel and choose the Phone and modem options.
There check the Modems tab. The modem should be placed in the list.
If not, so you need to install the modem driver.
Check the Modem function by pressing the "Query Modem" button.
If the Modem Information window contain a list of AT commands (including ATI2, ATI3, ATI4 etc.), then the modem is correctly installed. The ATI5 command ends in with the number for the selected Regional settings (for example Germany = 06).
To change the Regional Setting please use the Toshiba Internal Modem Region Select Utility.

Satellite A30, Win XP Pro SP3 - modem won't work

Another issue with this A30 Satellite notebook
The built in modem doesn't work.
*Explanation:*
The driver is correct and downloaded from the Toshiba support site.
The modem is identified as 'Toshiba software modem amr' and is setted on com3 port.
When I click on 'diagnostic' and 'ask modem' (the right labels may be different, since my is an Italian win xp, I just translated the Italian labels), a window appears saying it's impossible to open the door (port) which the modem is connected to.
I have tried to change the modem com port to different numbers but the problem is the same.
I don't know whether the modem is an actual board connected in some way to the main board or is just built on the main board. If it would be the first case, I could change it ad see. btw, the mini pci slot is already occupied by the gigabyte Wi-Fi board, so the modem must be somewhere else.
It is strange, since I did at least 2 other win xp pro installations on this machine, always downloading and installing the proper drivers, and the modem never has worked.
Thanks
S.

Hi
This old Satellite A30 was offered with Windows XP Home Edition/Professional SP1 so maybe you should install WXP SP1 and then all other stuff following original installation order.
Installations order for WXP.
1. Chipset Driver
2. Microsoft Updates
3. Display Driver
4. Sound Driver
5. Touch pad Driver
6. Network Driver
7. CardBus Driver
8. Modem Driver
9. V.92 Modem Driver
10. Wireless Network Driver
11. Atheros Client Utility
12. Infrared Driver
13. Power Management
14. E-Key Utility
15. Easy Button Utility
16. cPad/Touch pad On-Off Utility
17. Console
18. ConfigFree
19. Skins for Windows Media Player
20. User`s Manual
21. DVD Player
22. Drag'n Drop
23. Sun Java Runtime Environment
24. Screensaver
25. Wallpapers

Internal modem not detecting dial tone

I have an iMac G3 CRT 333MHz (Lime) which is having trouble connecting to my dial-up internet connection. I am fearing that my internal modem is 'burnt out', and am wondering if anyone out there has any additional troubleshooting tips, or any advice on purchasing a new external modem.
The trouble started after a lightning storm, which also disrupted internet connections for my roommate's PC (I don't know exactly how he fixed his, but he is connected via a DSL modem and says he simply restored some modem drivers). I have noticed, however, that he removed his 56k modem...
When I attempt to dial-up from my Mac, I get a message stating "Modem did not detect a dial-tone or the line is currently in use..." I have checked and double checked that the phone line does indeed have a dial tone, and tried connecting through through various outlets throughout the house. I've disconnected all other phone hardware (except the DSL filters) and reached the same result.
I am currently running OSX (10.3.9), and also attempted to dial out after restarting in 9.2.2. (Same result). After that, I dug out my install CD and reinstalled 10.3 (same result)
From each OS, I've run system profiler and recieved no unusual information about the internal modem. The computer definitely senses that I HAVE a modem (Apple Vsn 0007-1,9/2/1998 v.90) That modem simply can't seem to detect the dial tone.
I have also confirmed my modem settings, tried checking and unchecking the 'sound' and 'wait for dial tone' boxes. My internet provider is NetZero, so I have attempted to dial in using their software, as well as directly through Internet Connect. All attempts return the same message. (and the NetZero account is still active, I have accessed it from two separate computers).
Any thoughts out there if there are any further settings or or software/OS variations I should try? Or are my suspicions valid that the storm somehow fried the modem (there were no power interruptions during the storm... only modem troubles)
My next step might be to find an external modem. I've not seen any Mac-compatible 56k modems in stores. There is a Apple USB Modem in the Apple store, but it requires OS 10.4.3 and a computer 'without a built-in modem', so I don't think that will help me. I've also considered using Airport to share my roommate's DSL connection, but I believe that my model of iMac is not airport compatible...
I also have a dead iMac in the closet (DV model) with a blown ethernet port, broken fan, and damaged hard drive. I'm not above cannibalizing either machine to get the other working until I can afford a new G5...
Any thoughts, suggestions, or shared experiences would be greatly appreciated!!

The only thing I can think of is to go in to the modem settings and choose ignore dial-tone. That way even if it's not getting a good tone the iMac will continue to try to connect. This is also important if you have a voice mail system that varies the dialling tone whne you have a message as I know that stops my father's Win98 box connecting to the Internet unless the equivalent option is checked.
You can update your email address to a current one here. If the Apple ID (i.e. the one you login with) is old don't worry that's pretty irrelevant.
mrtotes

No Modem Dial Tone

When trying to use Airport lately we constanly get message that modem reports no dial tone. Have checked power and phone lines and they are OK. Have reinstalled software but this doesn't help. Any clues, anyone?

Hi Joe, you may want to post this in the Airport Extreme Discussion as the Airport Express has no modem. That said you may also want to check your Airport preferences for a checkbox that says something like "ignore dialtone before dialing" or something similar. Good Luck. And as always: REMEMBER YOUR MILAGE MAY VARY!
Gus G
2.5 GHz G5 4.5 Gig Ram, 2 250 Gig HD Mac OS X (10.4.4)

Internal modem/fax: no dial tone

Hi folks,
Yes, another 'no dial tone' problem
I have a 20" iMac G5 running 10.4.8 in the U.K. that seems unable to make a connection via it's internal modem to the internet or dial out to send a fax. Whenever it tries to make a connection it will eventually timeout after ~10 seconds claiming there is no dial tone - there is a dial tone on the line however. I've had a look through other posts mentioning things like this but there doesn't really seem to be any solutions out there that I can see. After just going out to Kinkos to send a fax for the princely sum of £8 (~$16) I'd like to finally get this flippin' thing working!
The following things have been tried:
- The modem has been connected to a regular phone line (connected telephones have a normal steady dial tone, no answerphone tone you can get with BTs 1571 service in the UK)
- The modem has been connected to an active DSL phone line via the filtered phone socket
- Different phone cables have been tried
- A different user account behave exactly the same
If it makes any difference, this iMac was originally bought in Switzerland. The international preferences have been corrected to make the iMac think it is London. I've never been able to get the modem to work, so I'm not sure if the modem is at fault, or if it's an OS X problem...
If anyone has any ideas/suggestions, I'm willing to try anything.
Cheers.

From Free Dialup.net.UK...
http://www.free-dialup.net/free-dialup-uk-articles/dial-up-modems.html
"Q: Why my modem is not getting Dial Tone?
6. Many voicemail systems use a "stutter" dial tone or beeping when you pick up the phone to indicate that you have voicemail waiting. These unexpected sounds can make the modem think there is no dial tone.
7. In extreme case, your modem may not be designed for the phone system in the country in which you are trying to use it."
Acoustic couplers should work when all else has failed...
http://www.roadnews.com/html/Articles/a31.htm
You can also run into problems with dial tones overseas. Your computer may not recognize the dial tone of the country you are in as a "dial tone." Depending on the modem software you are using, you might need to put a check in the Ignore Dialtone checkbox in your modem software setup window.
What about digital telephone systems?
Modems communicate using analog or sound signals while many new telephone systems use digital signal processing. Digital systems are unable to process analog signals, making it impossible for modems to communicate.
Seems that there very well might be some diff in the Modems between Switzerland and UK...
Swiss#1 adapter...
http://www.walkabouttravelgear.com/22swi1.htm
Swiss#2 adapter...
http://www.walkabouttravelgear.com/22swi2.htm
UK Adapter...
http://www.walkabouttravelgear.com/22uk.htm

Faxing - Modem Does Not Detect Dial Tone

Hello Everyone,
I suddenly have a need to send and receive a Fax. I have a phone line plugged into the modem port on my G4 and on trying to send a text fax, not much happens. Error message to the effect that the modem is not detecting a dial tone. Same cable that works fine on the phone itself.
Can someone either help with an answer or direct me to a page with more detailed instructions than the "Help" file is providing?
John

I have the same problem. I thought I would begin to use my several years old Powerbook to send a simple fax. As it is I have to use my old G3 to fax. Even with Faxstf pro on I still can't get it to work. Fax STF says that the modem is only set to receive and I just cannot change it in the settings. I've trashed the preferences and the program. I am at a loss after having spent a day trying to figure this out. I am on a dedicated phone line that works just fine. I would really like to just simply fax from my powerbook G4. The modem is as follows:
Modem Model: LastDash
Interface Type: USB
Modulation: V.92
SKU Name: UCJ
Hardware Version: 4.0
Firmware Version: APPLE VERSION 2.6.6
Driver: InternalUSBModem.kext (v2.6.6)
Country: B5 (United States, Latin America)

Upgraded to 10.3.9 and now modem won't recognize dial tone or connect 2 isp

Hello,
My ibook was erased completely. SO, I installed 10.3.5 fresh. Then I verified permissions and installed the 10.3.9 update which is what I am using now. I tried to enter my internet connection settings (username, pass, phone number provider,etc).
When I press dial, I listened to the modem to see if it connects. It just dials VERY loudly and the dial tone(sounds really low) ignores the dialing and is still there(but you can hardly hear it). I tried changing the setting from tone to pulse dialing and it dialed and got the modem connecting sound but after two minutes of sound, it disconnects and says verify your modem settings and try again. So it gets to the Isp using pulse and the modem noise from the isp is going on and on but then disconnects, it never catches the isp. It doesn't even dial correctly using tone dialing. The dialing is Loud as I don't know what, but the dial tone seems so low on the computer, it seems as though the computer cannot hear the modem connecting to the isp so it never connects. I don't know.
I was wondering if there was an update for the modem or firmware update or what because I cant get it to logon. All passwords are correct because I am using my 12 in ibook with dual usb and the internet connection itself works fine.
Any suggestions? (I tried to use it changing the script to v.92 , v.90 or v.34)

Hi emeraldcleopatra,
Why not mimic the settings you have for your 12" iBook that connects, trying the same for the one that doesn't and checking each setting that you have played around with.
See if that works.
regards roam

Internal Modem Not Getting Dial Tone - Failed or Settings? Solution?

I have just refurbished my old G4 FP iMac for my grown son to use. He has only dial-up service. There is a dial tone on the phone line (verified via telephone handset). After an attempt to connect, I get a "no dial tone" message. I hear no audio of the dial tone or connection sequence, even with volume fully open. Believing the internal modem had failed, I purchased an in-line Apple external USB modem. I obviously did not read the fine print carefully enough, because in troubleshooting I ran across a note saying that I need 10.4 or later to use the external modem. I have 10.3.9 installed, and 10.4 costs about $150 these days. That's a lot of $$ to solve what might be a simple modem or system settings problem. Or maybe I don't really need 10.4?
Also wondering (if it is a failed internal modem) whether I can purchase and replace the inernal modem itself.
Any suggestions?

Fixed problem myself

Apple USB modem stopped recognising dial tone

Running Snow Leopard (10.6.8) on a 2007 iMac. Have been using an Apple USB modem for the last several years, and as recently as last week successfully sent out a fax, but suddenly today it does not detect the dial tone (although I can hear it), and hangs up after just 2 seconds. It detects and receives incoming faxes. Is there any way to dig into the preferences to set a longer wait? The system preferences panel for print/fax shows no option for 'wait for dialtone'. Or do I need to reinstall the driver? And if so, where can I download the driver?

I have exactly the same problem with my Apple external USB modem right down to it showing up in the Profiler. It complains if I unplug it while it's supposedly faxing something. It worked until April 30th, but it hasn't worked since then. However, I don't recall installing any new drivers that would have caused this problem. Even stranger, the modem still works with my old PowerBook G4 which is also running OS X 10.5.7.
KLM

Fax won't get a dial-tone

Printing to the fax used to work fine. I have sent many faxes. I'm not sure if 10.5.6 broke it or what but the fax won't even get a dial tone now. I have tried two different phone cables and the phone line works, I have a splitter on it and I can hear the dial tone when using the handset. I just downloaded the PageSender Fax software and it doesn't get a dial tone either. I have deleted and re-added the fax in the Printer & Fax system preferences but that didn't help.
I tried setting the preference for not waiting for a dial tone but that doesn't work either.
Are there known problems with the fax modem on 10.5.6?
Any ideas?
Thanks,
David.

Good suggestion, but they look correct.
Vendor: Apple
Model: Apple Modem (v.92)
Enable error correction and compression in hardware: checked
Dial Mode: Wait for dial tone before dialing
Dialing: Tone
Sound: On
The System Profiler Modem Information:
Modem Model: Jump
Interface Type: I2S
Modulation: V.92
Hardware Version: 1.0
Driver: MotorolaSM56K.kext (v1.3.9)

Fax/no dial tone

Hi
I have been trying to send a fax for the first time on my G4.
I have followed the help that is available on the Mac website and have even called technical support who didn't do very much except e-mail me some information available on the suport website!
I am connected to the internet (broadband) via a usb modem which only reads digital signals, and the connection is running through ethernet adaptor in my network settings.
I have a broadband filter supplying the modem at the phone socket which also has a separate branch for my phone line.
I got a regular phone cable (one end fits into the phone socket and has smaller fitting on the other end) and I first tried sending a fax via the phone branch on my filter and the internal modem slot on my Mac and after the system tried to send the fax, it told me that there was no dial tone.
Next, i checked that the phone cable worked (which it did) and tried to go direct between the internal modem slot and the phone socket with the same result as before. I only have one phone socket and no answer machine so I dont think anything is interrupting the analouge signal.
Has this happen to anybody else? Can anyone help me?
It would really help me ouy as I dont really know what else I can do and technical support hasn't really helped!
Thanks
Imac g4 flat panel Mac OS X (10.4.4)

From Free Dialup.net.UK...
http://www.free-dialup.net/free-dialup-uk-articles/dial-up-modems.html
"Q: Why my modem is not getting Dial Tone?
6. Many voicemail systems use a "stutter" dial tone or beeping when you pick up the phone to indicate that you have voicemail waiting. These unexpected sounds can make the modem think there is no dial tone.
7. In extreme case, your modem may not be designed for the phone system in the country in which you are trying to use it."
Acoustic couplers should work when all else has failed...
http://www.roadnews.com/html/Articles/a31.htm
You can also run into problems with dial tones overseas. Your computer may not recognize the dial tone of the country you are in as a "dial tone." Depending on the modem software you are using, you might need to put a check in the Ignore Dialtone checkbox in your modem software setup window.
What about digital telephone systems?
Modems communicate using analog or sound signals while many new telephone systems use digital signal processing. Digital systems are unable to process analog signals, making it impossible for modems to communicate.
Seems that there very well might be some diff in the Modems between Switzerland and UK...
Swiss#1 adapter...
http://www.walkabouttravelgear.com/22swi1.htm
Swiss#2 adapter...
http://www.walkabouttravelgear.com/22swi2.htm
UK Adapter...
http://www.walkabouttravelgear.com/22uk.htm

Cannot use ODD on my Satellite A30

Satellite A30 has lost it's d drive so can't use recovery disc's. Do I need to buy a new drive or is there software I can download to recover it?
Many thanks

If you are 100% sure that drive is defective I recommend you to exchange it with new one. After doing this you can install your notebook without any problems.
As far as I know there is no any software that you can use to install OS without using ODD. Recovery image can not be downloaded.

HP 860 Machine has dial tone but fax doesn't work

I have dial tone but cannot send or receive faxes. Get message on machine "unable to send or receive faxes".

Hi @larsfal39 ,
I see by your post that you can't send or receive a fax. I would be happy to help you.
Here is a support document for troubleshooting: Cannot Send or Receive Faxes.
Sorry for all the questions, but it will help to resolve this issue quicker. Please provide the following:
Are you able to send and receive faxes?
Did the fax test pass?
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using a filter?
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Satellite A30: Software modem - no dial tone

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