Satellite A300-1G5: webcam stopped working - Webcam driver open fail

Hi
my laptop specifcation here : ( [A300 - 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] ) for any needed details ..
The problem simply is, the webcam stopped working for some reason, an error messeage says "Webcam driver open fail. Please restart camera or computer".
I noticed that whenever I put the computer in sleep mode I was getting on the icon tray a notification says "USB device unrecognized"... I wasnt aware what it was - thought it becasue of the USB mouse being plugged... but I think its related to the camera...
software is installed but camera is not working and cant enable it .. I did download the latest driver from toshiba site , but still not working ...
Currently my laptop runs Vista HP SP2 32-bit, Windows defender enabled, Windows Firewall Enabled, Windows UAC enabled, Kaspersky Ani-Virus 2009 Enabled. I only use Windows Live Messenger (which up to date I think , version : 14.0.8089.726) which i used camera with, I quite using face recognition long time ago and rarely use the webcam ... I didnt install or update any drivers and used to have the laptop running perfectly..
So what happened now ?!

Hi
I have had a similar error message and could solve this by disabling the webcam software from startup.
In msconfig -> Start Up tab I have unchecked the Chicony webcam software.
This prevents it from automatic loading.
I dont use MSN but Skype and the Chicony webcam software is always disabled (not executed) if Skype is running.
Maybe you should try this too.
Furthermore you could try this:
Go to device manager, mark the webcam (imaging devices USB video device) and deleted it from the device list.
Then reboot the notebook and wait until the webcam has been recognized again.
Then test it.

Similar Messages

Satellite A300-1FP - Chicony webcam Win 7 64bit - driver open failed

Greetings
I recently did a clean install of Windows 7 64 bit on my Toshiba Satellite A300-1FP. I was surprised at how smoothly it went. The only thing that was missing was a Windows 7 driver for the Chicony Webcam. A number of people on these forums have suggested using the Vista 64 bit driver. I tried numerous times to make this work. I deleted the startup entry, deleted and resinstalled the driver from device manager, etc. Everything I have found on these forums I've tried.
None of it works. I continue to get the error message "Webcam driver open failed. Please restart camera or computer."
Even with the "camera assistant" the Chicony camera is really awful. Had I know before I bought the machine I would have chosen otherwise. Too late now. Without the assitant you have only the driver that comes with Windows 7 which allows you to use the camera but unless you have Hollywood quality lighting the video is so dark that it is nearly unusable. The "camera assistant" at least had a booster for darker rooms.
I don't know why Toshiba ever used this camera in the first place.
There are many people with this same exact problem who are looking for help in the various forums for their system.
If anyone knows how to handle this I would really appreciate hearing from you. Toshiba, if you're listening, what were you thinking?
Dave

Hello
Just a little question: Have you tried this?
[Why an error message displayed "Webcam driver open fail. Restart camera or computer"?|http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=18]
Furthermore it would be interesting to know if the same happens with factory settings. Can you check this please?
Greets

Re: Satellite A300 PSAGCA -02Y010 - Error: Webcam driver open failed

Problem:
Recieve error every time I try to use Camera Assistance Software for Toshiba: Webcam driver open failed. Please restart camera or computer. Web cam also does not work in Skype. It seems that this is a very common problem with the A300s series, yet there is no clear solution out there.
Hardware
Series: A300
Model: PSAGCA -02Y010
Software
Operating System: Windows 7 64-bit
Camera Assistant Software for Toshiba: 1.7.175.0123
Details
I recently did a clean install of Windows 7, updating from Windows Vista. I never used the web cam on Windows Vista, so I can't testify as to whether the web camera was workin correctly or not. However, when I tried to use it with Skype, it did not work. I reinstalled the driver that I backed up before I installed the new operating system, but it did not work. The web cam doesn't show up at all in Device Manager - even when set to display hidden devices. Trying to add new hardware through the control panel fails to detect the web camera at all. I have restarted after every install/repair of the driver.
Steps Taken
Reinstalled backuped drivers
I used third party software (Double Driver) to back up and reinstall the drivers for the web camera after I installed Windows 7. Double Driver claimed there was no device to install the driver for. I manually copied the files into the Camera Assistance folder and overwrote the existing ones. The files I copied were:
casflr.cat
oem34.inf
restore.ini
UVCFTR_S.SYS
Reinstalled Drivers from Toshiba Website
Extensive goolging has only turned up recommendations to uninstall and reinstall drivers. I was unable to find any drivers specifically for windows 7 64-bit, but I did try those for my model of laptop for Windows Vista 64-bit - no luck. I tried installing Camera Assistance Software for Toshiba, which as far as I can tell, includes the driver - it only gives me the error described above.
I also tried locating a generic Windows 7 driver for the web camera - I was unable to find one.
Check Registry Value Is Correct
I have also tried checked the registry value at HKEY_LOCAL_MACHINE/System/ControlSet001/Enum/USB/SN001/ClassUID matches the value in C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\64bit\casflr.inf as and C:\Program Files (x86)\Camera Assistant Software for Toshiba\driver\32bit\casflr.inf recommended by some article recommend.
Please, I would really appreciate it if anyone could help me out here. I have exhausted all the options I can think of.
Likely Solution:
I encountered a thread post that suggested a loose wire was responsible and that the camera would work when the lid was almost closed. I tried this and the camera suddenly appeared in device manager. However, I still can't get it to work with Camera Assistant Software or Skype.
Message was edited by: A300Owner

Hi - I'm a newbie to this forum.
I have an A300 Satellite Pro - not even 2 years old.
In the last 2 days I have 2 problems that I think are possibly related.
1. Like others on here I now cannot get my internal webcam to work. I get the 'webcam driver open failed' message. I have read some forums etc and today I have:
a) loaded most recent BIOS,
b) reloaded the webcam software drivers (the most recent seems to be from 2008!)
c) restarted my laptop about 20 times
Nothing works
2. In the last 2 days for the first time I keep getting the 'USB device not recognised' message that annoyingly crops up about every 10 seconds. I am assuming that the webcam is connected to a USB port (internal) and is no longer being recognised. Based on Google advice in various forums I have also:
1) Turned off the AC power supply
2.) Taken out the laptop battery and waited 5 mins - this apparently resets the BIOS
3) tried using device manager in various ways
Nothing bloody works!!
Maybe the hardware is damaged but I doubt it - I have not dropped the laptop, I always pack it carefully in a padded rucksack. It has always worked fine until 2 days ago.
Ashbo (very fed up)

Satellite A300 - Constant "Webcam Driver Open Fail" Error

I have searched and searched for solutions to this problem and feel like I have tried everything. Whenever I turn my laptop on or attempt to start my webcam I get the error "Webcam driver open fail. Please restart camera or computer."
I used to be able to use the webcam with no problems but it just stopped working one day. I've recently reformatted my operating drive to the out-of-the-box state, but it is still showing an error whenever I try to use my webcam. I'm running Windows Vista Home Premium on an A300 Model: PSA-GCA. I have also tried updating the webcam driver (and the latest BIOS update) from Toshiba's support section, but with no luck. I've also tried using the XP webcam driver, but still, no luck.
Any idea on how to fix this problem?
Message was edited by: Replicant
I also forgot to mention that in my Device Manager, I cannot see my Chicony Webcam at all. There is no section for imaging devices present at all.

Hi
If you search here in the forum you will find enough threads about this issue but I have founded an interesting thread with a good posting from the user Akuma and mayb its useful for you:
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=136549
If it doesnt work I think you need help from an authorized service provider. The technicians can check your notebook and repair it ifs necessary.
Good luck!

Webcam on Satellite A300-1MX doesn't work properly

After my windows Vista system crashed on Dec 16 2011, I had the recovery done.
After that, I didn't find any webcam driver on the whole laptop. On the support page of Toshiba I finally found version 1.7, but that doesn't work at all!
It always shows up: Webcam driver open fail, please restart camera or computer. As it is a built in camera I tried it with the restart of the computer, but that didn't help at all. So I tried it with the option to repair the driver with Install Shield Wizard. The program has done something, but without any success.
So I uninstalled it and reinstalled it and it didn't help at all!
Has somebody an idea?

Hi
Found a Toshiba knowledge base article which describes this error and provides a solution to this issue.
+Why does the error message display: "Webcam driver open fail. Restart camera or computer."?+
+http://aps2.toshiba-tro.de/kb0/OPT84026F0000R01.htm+
But its related to Portege M600, and Satellite U300 only.
However, you should also try to perform a BIOS update. After that set the BIOS to default settings and save the changes. Then try to reinstall the webcam software once again.
You should also check the device manager. Here in device manager the webcam should be recognized as a USB device if this is not the case then this means that the webcam has not been recognized by OS and this means that there could be an hardware issue
As far as I know the webcam is connected to the USB controller on the motherboard. If the cable connection is lose, then the webcam would not be recognized in device manager; neither as USB device nor an unknown device.

Error message: "Webcam driver open fail" for Satellite L305-S5875

Problem: Webcam is not working and when Camera Assistant Software is started up, the Error message, "Webcam driver open fail" pops up.
Computer: Notebook Satellite L305-S5875
OS: Windows Vista
In troubleshooting, I have unsuccessfully tried the following: Changed the webcam driver several times, rolled back driver, updated driver, and tried Chicony 2.0 USB driver, and a few other webcam drivers. The webcam initially worked fine, but about a month after installing and using Skype video, the webcam suddenly stopped working and on reboot I got the error message.
I've stopped Skype and Camera Assistant Software at startup and manually start them, as someone suggested this as a solution. I've uninstalled both and reinstalled several times. I've tried one software without the other installed... trying every possible arrangement for a solution, to no avail.
I called Customer Support and John, although very nice and patient, was not helpful. He said he'd research and call back. Didn't.
I've gone to Chicony website to try to find an more current driver than January 07. When I let Windows install the latest from the web, it installs a Microsoft 2006 driver. I don't think it's a hardware issue, as it started acting up after Skype installed. I also tried System Restore, but that didn't work either.
Suggestions?
Thanks,
SteveCo

Thanks Jerry. I spent hours going through the links you provided and tried some of the suggestions looking for a solution. Nothing worked.
I tried uninstalling Toshiba's Camera Assist software and Skype (Skype initially seemed to be the instigator of the problem), completely removing both from the registry, and removing the webcam with Device Manager. Then I made sure Vista was up to date, and then installed the latest Toshiba Camera Assist software from the Toshiba download page. After installation and rebooting, I'm getting the same error message: "Webcam driver open fail."
The webcam used to work, before we installed Skype and used it a few times. From the other posts I've read, it does seem to be a common problem... usually after Skype or another webcam-using software is installed and run.
We have another Toshiba laptop: A215-S4757, that has the same OS and webcam-using programs, and it does not have an issue. Apparently though , after going through all the links on the European message board, you provided, the L305 model is having a problem.
Open for suggestions.
SteveCo

Satellite A300-1G5 PSAG4E - Multimedia Buttons don`t work properly

My multimedia buttons don`t work properly any more. I`m talking abut the first 2 buttons (Mute and Media Player - buttons).
I just tried to reinstall VAP but it`s the same. I must say i can use Mute button but it won`t shows up that icon for mute.
The Media player button doesen`t work at all.
I just tried to search on this form for a sollution but i couldn`t find it.
All the rest of the buttons (play/pause, stop, next, previews) are working just fine.
As far as i remember 2 days ago all my multimedia buttons worked perfectly.
In this time i didn`t reinstalled OS or any other drivers.
I`m using the last version of BIOS (downloaded from toshiba website) and Windows 7 Ultimate. I have a Toshiba Satellite A300 - 1G5 PSAG4E.
Can you give me some advices about that pls?
Message was edited by: blunthlox

Solved. I used a system restore at yesterday`s date and it`s ok now.

Satellite Pro P300 (PSPC5E) - Webcam driver open fail on Windows 7

I've installed the RC of Windows 7 64 Bit on my Satellite Pro P300-PSPC5E and I'm experiencing problems with the configuration of my webcam and microphone.
I've tried to install the camera assistant software, 64-bit (windows vista) to configure the webcam but I keep getting an error with 'Webcam driver open fail. Please restart camera or computer.' neither of a camera or computer restart work. I do get picture in Skype but I can not edit settings or so (dark picture) and the microphone is way more silent then it was on windows XP, although it's set on the maximum sound.
Is there a solution for this problem? I hope so :)

Hi
I think there is no solution for this problem at the moment because you are using a Release Candidate of Windows 7 and at the moment there are no official drivers for Windows 7 available.
You have already tried the Windows Vista driver so thats all what you can do. Alternative you visit the Toshiba US page (http://www.csd.toshiba.com) and search for Windows 7 beta driver. Maybe it works.
Good luck! :)

Webcam stopped working for one user, still works for another user

I'm using 2 userprofiles on my laptop.
For 1 user, webcam software works as expected.
For 2nd user webcam stopped working.
For this user:
- Autostart Webcamsoftware doesn't work (traybar).
- Manual start doesn't work either.
- I can see that for each attemt, conhost.exe is started but no traybar.
- In systray i see the icon appearing but after some secs, it disappears.
- In syslogs, following error is shown:
Naam van toepassing met fout: traybar.exe, versie: 1.5.4002.79, tijdstempel: 0x46e9fe5c
Naam van module met fout: traybar.exe, versie: 1.5.4002.79, tijdstempel: 0x46e9fe5c
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00001410
Id van proces met fout: 0x16f8
Starttijd van toepassing met fout: 0x01ccecdf12fc5566
Pad naar toepassing met fout: C:\Program Files (x86)\Camera Assistant Software for Toshiba(2.0M)\traybar.exe
Pad naar module met fout: C:\Program Files (x86)\Camera Assistant Software for Toshiba(2.0M)\traybar.exe
Rapport-id: 5a545dcd-58d2-11e1-9c2d-463500000031

I use my laptop for both private and office. Therefore i created a userprofile for home and another for the office.
Both userprofiles have different settings/desktops/etc.
Meanwhile i did the following:
- boot and logon with primary profile (working webcamsoft)
- uninstalled the program
- used CCClean to cleanup registry (and other stuff)
- reboot and logon with secondary userprofile
- used CCClean to cleanup registry (and other stuff)
- reboot and logon again with primary userprofile
- install the webcam software
- reboot and logon with primary userprofile
- test webcamsoft, it works
- reboot and logon with secondary userprofile
- webcam still doesn't work
any suggestions???

My USB webcam stopped working after I upgraded to OS X 10.6.8

When I installed the upgrade to OS X 10.6.8 my USB webcam stopped working.
Any idea how to get it back.

Upgraded from what to 10.6.8?
Did it work before?
What camera?

How do I figure out why webcam stopped working

How can i figure out why webcam stopped working. Sometimes rebooting helped but now it does not go on when software comes up

Hi,
Please use this to fix
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en&product=3761191
Links for XP & Vista are in there too.
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

My macbook webcam stopped working how can I fix this?

my macbook webcam stopped working how can I fix this?

jcskater93 wrote:
my macbook webcam stopped working how can I fix this?
Restart Mac and try again. If you are still having trouble, see Apple's http://support.apple.com/kb/HT2090
(Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
Message was edited by: EZ Jim
Mac OSX 10.8.5

Webcam stopped working on my Presario CQ70 running windows 7

Upgraded from Vista, webcam worked great for months. All of a sudden it just disappeared. Device manager does not show any imaging devices, nor is the webcam listed elsewhere in the device manager. Is there any way to reinstall the webcam?

Hi! I have same thing (Webcam stopped working).
After installing new BIOS F65 and recovery reinstalling Vista - webcam is missing in the device manager!
Please, help solve the problem.
Compaq Presario CQ70-212ER Vista x86 Home Premium.

Satellite A300 1G5 - freeze at startup

Hello ..
I have [ Satellite A300 1G5|http://eu.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&com.broadvis ion.session.new=Yes&PRODUCT_ID=1055589] which came with windows Vista SP1 32-bit originally , But I decided to test windows 7 Ultimate 32-bit on my laptop for better performance sake. However my experience is not fun so far, I have problems at starting up the laptop, after the desktop loads the icons on the icons tray takes so long to load , when this happen I cant do anything like opening the start menu or so , its like Lagging the laptop for a long time that I give up and press and hold the power button the shut the laptop down... I got this problem 3 times in January and 4 times on this month! I checked the Event viewer from the windows control panel , I found the critical error that says the following :
================================================== ==================================
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Details:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2010-02-18T08:36:32.232818800Z
EventRecordID 23051
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Radwan-Laptop
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 129109557149197177
================================================== ========================
one more thing , my laptop often gets BSoD after waking up from the sleep mode ... and it restart automatically so I cant gather much information .. but the solution center of windows said something regarding the ATI driver ... but I have the driver from toshiba website , dunno if there is a way to correct this problem as well .
looking froward for ur help ..
thanks ..

I have very good experiences with Satellite A300 and Win7 installation. No problems at all.
As I can see on Toshiba download page your notebook model is fully supported for Win7 and all you must do is to install all Toshiba stuff in right installations order.
My installations order is:
-Win7 Home Premium (clean installation)
-chipset driver
-storage manager
-display driver
-sound driver
-modem driver
-supervisor utility
-infrared
-patches
-configfree
-VAP
-toshiba hardware setup
-HDMI control
-WLAN driver
Everything works well but missing some drivers
Added Vista stuff:
-Toshiba assist - work properly
-Card reader - installed properly
-Webcam driver for A500 - tested with Skype - work properly.
-Synaptics driver
I really don't know what you are doing wrong. Maybe some background processes block regular start-up.
I recommend you to try again and make it easy step-by-step following my list and let me know on which stage you will be faced with described issue.

Portege M600 - Webcam driver open fail on Windows 7

Hi,
I have Portege M600 and already installed Windows 7 [RTM]. After windows update, everything running well for all hardware certify with Microsoft but, when I try used to webcam, the program show some error message:
It say "webcam driver open fail. please restart camera or computer"
Then I restart until twice again but nothing happen and show the same error. I check device is working properly. I already reinstall webcam software too.
Any clue or suggestions ?
ps:
I used Vista 32 software as default driver
Thanks

Hi
I completely agree with Akuma that you should try the Windows 7 beta driver for the Chicony webcam from the Toshiba US page:
http://www.csd.toshiba.com
But remember that Windows 7 isnt released as yet so its a little bit difficult go get tested drivers for it.
Furthermore it would be interesting to know if the same happens with factory settings.
Bye

Satellite A300-1G5: webcam stopped working - Webcam driver open fail

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