Satellite A300 - Cd/Dvd drive is not recognized by Windows

My cd/dvd drive has ceased to be recognized by windows (7). I'm not sure what has caused this because it was previously working and allowed me to install office 2010.
There appear to be no restore points shown around the time when it was working.

Hi Robert Crockford,
In your case I would try deleting the upper and lower filters in registry for CD/DVD drive. This is described on official Microosft website how to do this, so just read the knowledge base article and follow the instructions:
http://support.microsoft.com/kb/314060

Similar Messages

Satellite P25-S520 - DVD drive is not working properly

Fix DVD Drive or buy external drive
My DVD drive is not working properly, in fact it may never have been working proper. Recently I tried to back up my PC to a DVD using Norton 360. Norton did not recognize the DVD was present. I then tried writing a text file to a DVD and was unsuccessful. Both DVD+R and DVD-R media were tried (Maxwell 16X).
I could have probably lived with this however, I got a copy of Dragon NaturallySpeaking version 10 on a CD and my Toshiba would not recognize it. I tried the CD in my neighbors laptop and it was recognized.
An attempt at updating the driver was also unsuccessful.
I was able to rip a music CD last night so that at least is working correctly.
Does anybody know how I can fix this? The important part is being able to load my new program.
Searching some forums I've found that other people have had problems with the Pioneer drive. If the drive cannot be fixed I am not adverse to buying an external DVD drive. Unfortunately where I live there are no brick-and-mortar stores which sell external drives and I would prefer to avoid the hassle of getting a drive online and discovering that it does not work with my Toshiba. Can anyone suggest an external USB drive which will read and write CDs and DVDs and which is certain to be compatible with my Toshiba?
Thank you for any help,
Humbaba3000BC
Satellite P25-S520
PIONEER DVD-RW DVR-K12D
Driver Provider: Microsoft
Driver Date: 7/1/2001
Driver Version: 5.1.2535.0
Digital Signer: Microsoft Windows Publisher

Any external USB CD/DVD drive will be compatible with your laptop.
However you wont be able to boot of CD's (Run Recovery for example) if you use an external drive.
So your best option would be to replace the internal drive with a Toshiba drive designed for the laptop. Call an ASP and ask for a quotation.

Satellite A40-151 DVD drive will not play DVDs

hi my dvd drive will play music cd's but when i try to play a dvd it just makes a beep and nothing happens i tried windvd and it comes on but everything is blurred and still wont play a dvd

Hello John
Please dont be mad on me but in your posting there is no question or something just small report that DVD drive will not play DVDs.
Anyway, if I am remembering well your unit is about 2 years old and has probably DVD-CDRW (Combo) drive. In my opinion there is no much to do. If the drive has problem with original DVDs I presume that there is laser calibrations problem and the device must be replaced.
I dont know how old is your unit exactly but please check if the warranty is still valid. If yes contact service partner in your country immediately. The drive should be replaced for free. If not you must replaced it on your own. If the drive replacement costs too much I recommend you to use external device (I do it with my old Satellite). On this way I can use newest and very fast super multi DL devices and also create own DVDs.
You can also try to find already used DVD/CD-RW drive and replace it alone. If you need assistance by replacement please write again.
Once again, dont be mad on me. I am ready to write my opinion but it is really annoying when someone write just one sentence and nothing more.
Good luck!

MY DVD Drive is not recognized by the Device Manager

Hi,
I own a Presario 6608AU version notebook.
The prob is since i removed Windows Vista from my notebook and install WIN XP my DVD drive is not working. Neither is it recognized by the Device manager too.
I have tried for all solutions available on net.
Should i install any drivers for the same. please help me

I am also having problems I have a brand new HP G71-34OUS Notebook with Windows 7 I can't use CD's or DVD's the computer is not reading them. I need to know where to find the drivers to download please help me with this

CD/DVD drive does not appear in Windows 8

My CD/DVD drive no longer appears in Windows Explorer in Windows 8.1 on my HP Pavillion Slimline 400-034 Desktop PC. The drive spins upon boot. I've tried the Microsoft Window 8 troubleshooting with no luck. I'd like to try the HP troubleshooting which requires BIOS access upon boot, but pressing F10 during boot does not get me to the BIOS but instead loads Windows normally. Any suggestions to at least help me get to the BIOS?
This question was solved.
View Solution.

Hello @weatherdoc,
I understand that your HP Pavillion Slimline 400-034 Desktop PC does not detect your Optical Drive and when you tried the HP Support document: CD/DVD Drive Is Not Detected (Windows 8) and when you get to the step that requires you to enter the BIO tapping F10 when the computer first begins to start up will not open the BIOS as it should. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

My CD/DVD Drive is not recognized any longer

I can't seem to get my computer to recognize my CD/DVD drive any longer. I'm using Windows 8.1. Recently, hp replaced the drive. However, now it's not being recognized. Can someone please help? Below is my product information:
HP ENVY 23-c210xt All-in-One CTO Desktop PC (ENERGY STAR)
Model6U51AV#ABA
FYI...I now have a cd stuck in it, because even the eject button doesn't work. I've shut my computer down, unplugged it, and restarted it. I've tried re-installing drivers. Nothing has worked.

Hi,
You need to contact HP Support and get a service technician to correct your problem. It's hard for me to believe that HP would have replaced the optical drive without ensuring that it worked.
HP's support number is 800-474-6836 or 800-HPINVENT or online here.
Let us know if you have more issues. We can try to get your problem escalated.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

Satellite L100: CD/DVD Drive is not recognised in Bios or My Computer

Satellite L100 - 170 Model No.PSLA3E 02501QEN running Win XP.
The CD/DVD drive icon has disappeared from My Computer and is not listed in Device Manager or showing in the BIOS.
There is power to the drive and the tray ejects OK
I have tried using the Add New Hardware facility in Control Panel but it does not list a CD Drive.
I have removed the drive and then re-seated it but it made no difference.
I have used System Restore to the last available date 26th January 08 but it does not restore the CD drive...and I no it was working at that time.
I don't think this is a faulty drive as it is picking up power and when you insert a CD it starts up as though it were about to read the disk but nothing appears on screen.
The Laptop belongs to an Autistic child and all I can get out of him is 'I don't know' when asked what has happened to the Laptop.
Sorry I don't have any other information.
Can anyone help.
Thanks
Jan

Well, usually if the CD/DVD drive doesnt appear in the BIOS or the BIOS cannot recognize the ODD then the chances are that the CD/DVD drive would malfunctions.
But the best way to check this is a new OS installation. You should try to boot from a bootable XP CD.
If the notebook would be able to boot from the CD then the hardware is ok.

Satellite C855D-S5209 DVD drive does not read dvds

I was trying to install some software for the first time on my Satellie laptop and the dvd drive was unable to read or recognize the dvd installer discs. Any help would be appreciated thanks.

Are there any discs that it can read?
Try looking at this article.
What can I do if my CD or DVD drive doesn't work properly?
- Peter

Satellite A100 CD/DVD drive is not listed in BIOS or device manager

1. The original drive is not working. Upon inserting a disk the drive's light does shine and it does spin - but nothing further.
A little investigation shows no optical drive listed in the BIOS or Device Manager (naturally).
2. Perhaps I'd like to reinsert the drive, but I can't find any instructions on the internet about removing/replacing this drive.
Neither in the owner's manual.
Can someone steer me to these instructions?
Many thanks

Owners manual is not the same as maintenance manuals. Please note that this is not the same and exact description about notebook disassembling procedure is for authorized service only.
Anyway, as far as I know the optical disc drive is fixed with one screw and it can be removed from the bottom side. The screw is placed near the memory cover exact over the optical drive. Not on the side of cooling vent but on the other side.
Be careful because all you do is on your own risk.

Satellite P100-347 - DVD Drive no longer visible in Windows XP MCE

Hi. My DVD drives seems to have disapeared from within Windows MCE running on my P100-347. BIOS can see it, it opens and closes with no issues and the light comes on as if the disc is being read yet it's not being seen by Windows as a drive.
I've installed the DVD-RAM drivers from the Toshiba website but this hasnt made one bit of difference. Any suggestions?

Hi. Thanks for the reply.
Thats the thing. There is no error message or device in device manager relating to the CD / DVD drive. It's not even there as D: drive.
I've tried the knowledge base article and still the problem remains. Does anyone know the product code of the DVD drive that comes with the P100-347? Perhaps I can find a driver for it based on this.
Edit:
Have found the following in the Event Log :
20 May 2007 PlugPlayMa nager The device 'HL-DT-ST DVDRAM GMA-4082N' (IDE\CdRomHL-DT-ST_DVDRAM_GMA- 4082N_______________PT06____\3 04d363050393534353520332020202 020202020) disappeared from the system without first being prepared for removal.
Investigations continue....
Message was edited by: Sull

DVD drive does not recognize my Windows 7 disc

I'm using a macbook pro purchased September 2009.
I purchased Windows 7 home premium full version and when I insert the installation disc, both 32 and 64 bit versions, the DVD drive on the computer does not recognize the disc. It spits it back out. Anyone else having this problem?
My external dvd drive works fine. I tried going through the install process this way but when the computer restarts, I get a screen that says no bootable device, press any button to continue.
Need some help please.

I am having the exact same problem! I currently am running Windows XP Pro in bootcamp and would like to use a Windows 7 Upgrade disk to upgrade my partition. (or clean install) But for some reason my Macbook Pro (also purchased recently) will not read the Upgrade DVD at all! I tied running it on startup, in Snow Leopard, and even in XP.
Out of desperation, I ran the disk on my iMac (that has not been updated to Snow Leopard yet) and it read the disk perfectly! I then began to question if my Macbook's disk drive was working properly. So I then ran a random CD and then a DVD on it and both read flawlessly!
Some people claim that they have fixed this problem simply by cleaning the Upgrade disk. This, however, did not work for me. There seems to be a trend with MacBooks having this trouble, but that could be completely coincidental! Apple has also announced that they will release an update that will officially provide support for Windows 7. Maybe this will provide a solution.
I'm about out of ideas so any help would be greatly appreciated!

Satellite A300-PSAGCE: DVD drive disappear in Win 7

Ther's any driver thath can solve this problem ?

Hi
Yes, I think I know how to solve this I searched here in the forum for similar cases you should do this too in the future!!!
Check this:
http://support.microsoft.com/kb/270008/en-us
You have to remove the upper and lower filters from the registry.
Then reboot the unit and then check if the ODD will appears again
Greets

My wd external driver is not recognized in Window 8

Hello,
Im using Mac Air, and my WD working well with that, but I cant use it on other computers using Window. It seems that my WD just working with Mac only ( it worked w another mac). Please help! What I can do?
And my mac does not recognize other WD used on Window ( THats my friend's WD, this person using window 8). Please help! Thank you so much for your help

yes, backup means saving your important data, and always preferably 2 archives/backups of that data.
Those who dont backup data always regret it. Putting 1000s (or more) hours of work onto a single drive (your internal HD/SSD) is asking for trouble.
another HD costs only $65....... 1000s hours of work is worth.........(a LOT).
(offload data from the HD if youre going to do this, because it will ERASE IT !)
TO FORMAT, open disk utility > select the HD you want, go to ERASE tab, format it in EXFAT (for use on both pc and Mac for read/ write).
Munmuncat
So in fact, I still need to use other driver to back up my current WD?
Need no, SHOULD yes. the general rule is "2 copies is 1, and 1 is none", and the HD inside the computer doesnt count.
Ideally ONE of those copies is stored away safely somewhere, firebox, safe, etc.

Satellite A300-1DG - Easy keys are not working on Windows 7

My easy key are not working but the fn keys are. I installed all drivers for Windows 7 64 bit and they are still not working?
Please help

I did a clean install, and i installed VAP, the keys are working but the first one is not, and the second one which is used for opening WMP is now used for turn on/of the illumination keys, all other are working normal. I tried reinstall the vap, with cleaning the registry and then reinstalling...but it was the same...

Satellite Pro A210 DVD Drive not working - error code 39

Hi All
My Satellite Pro A210 dvd drive is not loading.
When I looked into it it showed an error code 39.
I tried uninstalling it and reinstalling it but it's still not working.
Any ideas?

Hi
From my knowledge the error message 39 appears if the CD/DVD drive is not visible in the My Computer.
You can try this workaround:
Go to device manager and delete the CD/DVD drive from the device list.
Then go to registry (regedit) and remove the upper and lower filters from the key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
Then reboot the unit and test it again
I think this should help!

Satellite A300 - Cd/Dvd drive is not recognized by Windows

Similar Messages

Maybe you are looking for