Satellite A300: Only one fingerprint sign at start up but two user accounts

Hi
I have a Toshiba Satellite A300 Laptop which has the TrueSuite Access Manager software installed.
There are two accounts on the computer but I have been unable to work out how to get the two accounts to appear on the sign on screen, so that whoever wants to use their account can pick the correct sign on.
Currently there is only one fingerprint sign on appears at start up.
In order to get into the second account I have to click on "Switch user" and sign in with the password.
I feel certain that I should be able to set it up so that the choice of which account to sign on to is available at the beginning.
Could someone help me to sort this one out?
Thanks very much...

Hello
Maybe you must register the fingerprints with the second account too?
Im not an expert with the fingerprint software but maybe you must reinstall it?! Remove the old version, reboot the notebook, use CCleaner and install the new version.
Check the Toshiba website for an update:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
Greets

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Satellite A300: Only one fingerprint sign at start up but two user accounts

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